Mon.Jul 15, 2024

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ServiceNow And Atlassian: The Rise Of IT Management Platforms

Forrester eCommerce

As one of the Forrester analysts in attendance this spring at the ServiceNow Knowledge 2024 and Atlassian Team 24 conferences, I noticed a palpable change.

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H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Retail TouchPoints

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

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The Paid Media Paradox

Forrester eCommerce

Digital marketers like digital marketing much more than consumers do. A new report explores in greater depth how consumers’ behaviors contradict marketers’ investments.

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Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Retail TouchPoints

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a household name and built a loyal, passionate fan base along the way. But with such an expansive reach — one that extends across its branded channels as well as a robust network of national, regional and local retailers — Fender has sought better ways to understand the behaviors of these consumers and engage with them in more intentional and relevant ways.

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How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

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Securing IoT Devices Demands Applying Zero Trust Principles

Forrester eCommerce

Two recent sets of vulnerabilities discovered in medical IoT devices, one in lab testing gear and one in a temperature sensor (the latter of which brings back memories of the infamous fish tank sensor hack in Las Vegas), highlight the need for implementing Zero Trust principles when deploying IoT devices.

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Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Retail TouchPoints

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10 th annual Prime Day sales event kicks off on July 16. Rufus first debuted in beta for a small number of U.S. users in February 2024, and now all U.S. app users will find Rufus ready and waiting to help them make their purchases.

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More Trending

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Burberry Replaces CEO Following Tough Quarter, Warns of Potential Losses

Retail TouchPoints

Burberry has named luxury retail veteran Joshua Schulman as its new CEO and Executive Director, effective July 17. Schulman had served as CEO of Michael Kors and Coach , as President of Bergdorf Goodman and as CEO of Jimmy Choo. Schulman will replace Jonathan Akeroyd, who had been named Burberry’s CEO in October 2021 and began in the position in April 2022.

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The Broken WYSIWYG Promise & The Web Editing Software Finally Delivering On It

Fastr

What is WYSIWYG? Uncover the meaning & value of WYSIWYG editing software, how it's typically fallen short on its promise, & explore the new, true gold standard of web editing.

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Rethinking Hard Tag Removal: How RFID Technologies are Complementary to EAS Hard Tags

Retail TouchPoints

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. As such, electronic article surveillance (EAS) hard tags, locks, alarms and other physical or visual deterrents to theft have become an expected part of the in-person shopping experience these days. Still, as intelligence-led loss prevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahe

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Macy’s ends talks with Arkhouse and Brigade, foiling $6.9B takeover

RetailDive

The firms raised their bid in June, but their financing, tied in part to Macy’s own real estate, was lacking, the department store said Monday.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Macy’s Ends Buyout Talks with Arkhouse, Brigade; Looks Ahead to Company’s ‘Bold New Chapter’

Retail TouchPoints

Macy’s board of directors has unanimously agreed to terminate buyout discussions with Arkhouse Management and Brigade Capital Management following months of negotiations that included several bid increases and a board proxy battle. In a statement, the Macy’s board said that months of discussions “have failed to lead to an actionable proposal with certainty of financing at a compelling value,” and that the company will now “return its full focus” to the “Bold New Chapter” strategy , which was in

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Canada Goose appoints new chief digital and information officer

RetailDive

Alfredo C. M. Tan steps into the role Aug. 7 and replaces Matt Blonder, who was the company’s chief digital officer for a little over a year.

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Why Use Google’s Disavow Tool?

Practical eCommerce

There's one possible reason to disavow inbound links in circa 2024. The post Why Use Google’s Disavow Tool? appeared first on Practical Ecommerce.

eCommerce 101
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NRF: 85% of back-to-school buyers plan to shop Prime Day

RetailDive

Sales are expected to be down from last year’s record highs, but shoppers are once again starting early and prioritizing this month’s discounts.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Wendy’s CEO Faced Backlash Over Dynamic Pricing Strategy

RetailWire

Wendy's dynamic pricing strategy has sparked concerns about the implications of unregulated pricing in the industry.

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Tween brand Limited Too relaunches at Kohl’s

RetailDive

The department store also recently launched a new assortment from Aéropostale and an expanded assortment from Madden Girl.

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Labour’s measures to tackle retail crime expected to feature in King’s Speech

TalkingRetail

The new Labour government is expected to put forward legislation to combat retail crime, that includes making assaulting shop workers a specific offence.

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Dollar Tree rotacart deliveries reach 600 stores

RetailDive

The discount retailer has been working to reduce unloading times and achieve other efficiencies across its supply chain.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Thrasio Slims Down in Comeback Attempt

Practical eCommerce

The Amazon aggregator averaged one acquisition per week during the pandemic. Then it filed for bankruptcy. The post Thrasio Slims Down in Comeback Attempt appeared first on Practical Ecommerce.

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Urban Outfitters blends physical, digital with back-to-school campaign

RetailDive

The retailer’s “Shift Happens” campaign brought influencer-created Pinterest boards to life at a two-day activation in New York.

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Prince Harry & Meghan Markle Spotted With Gatorade Players of the Year at ESPYs

RetailWire

The Gatorade Players of the Year also modeled a limited-edition drop.

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Indochino set to open 5 new stores this summer

RetailDive

The locations will be in Charleston, South Carolina; Fort Worth, Texas; Buffalo, New York; Murray, Utah; and Los Angeles.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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China’s Economic Growth Stalls Amid Weak Retail Spending

RetailWire

China's economic growth has slowed due to weak retail spending, with the annual growth rate of 4.7% in the second quarter falling short of the expected 5.1%.

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PANGAIA Opens First UK Standalone Store on Carnaby Street

365 Retail

PANGAIA, the lifestyle apparel brand known for its innovative use of materials science, has opened its first UK standalone store at 57 Carnaby Street. This addition enhances the distinctive fashion offerings in Soho’s iconic neighbourhood. The 1,500 sq ft store introduces PANGAIA’s premium lifestyle products to Soho, featuring genderless adult and kids’ styles in both vibrant and neutral colours.

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Macy’s Ends Buyout Talks

RetailWire

The legendary department store chain is banking on itself in the future.

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HubSpot Invoicing Automation Software To Collect Payments Friction-Free

MakeWebBetter

In the chaotic world of payments, ensuring consistent perfection in invoicing sounds challenging. Here, HubSpot invoicing brings a balanced approach with CRM tools, built-in databases, tools, and reputed integrations. Invoices in HubSpot are part of the HubSpot Sales Hub packages and can be enabled once you configure the HubSpot payment [.] The post HubSpot Invoicing Automation Software To Collect Payments Friction-Free appeared first on MakeWebBetter.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Central Co-op pledges 300 work experience placements

TalkingRetail

In celebration of Youth Skills Day, Central Co-op has repledged a significant investment to support young people's employment and early careers development.

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Burberry Shares Fall Over 16% Following CEO Change and Profit Alert

RetailWire

At today's market opening, Burberry's shares tumbled 16% due to a poor first-quarter performance. This downturn prompted the luxury fashion brand to change its CEO and eliminate dividend payouts to shareholders.

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Slight dip follows record-breaking cash handling months at post offices

TalkingRetail

Post offices handled £3.43bn in cash deposits and withdrawals in June, according to the Post Office Cash Tracker. The figure for June comes after April and May saw consecutive record-breaking cash handling months at post offices. In May, a total of £3.

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Which Retail AI Tech is Really Worth Considering?

365 Retail

AI is a hot new topic winding its way into every tech-related conversation. Promises and misunderstandings of what it is and what it can do are rife, and this can be a problem in retail tech. With all the claims flying around, it’s difficult to tell what AI can really do, and where possibilities intersect with real-world applications. Taking a deeper look at what AI is and where it stands out in retail, it’s still possible to find some helpful directions worth exploring.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.