Mon.Jul 15, 2024

article thumbnail

ServiceNow And Atlassian: The Rise Of IT Management Platforms

Forrester eCommerce

As one of the Forrester analysts in attendance this spring at the ServiceNow Knowledge 2024 and Atlassian Team 24 conferences, I noticed a palpable change.

article thumbnail

H Mart Upgrades Ecommerce CX with Real-Time Inventory Availability

Retail TouchPoints

Asian-American supermarket chain H Mart has migrated from a legacy commerce platform to VTEX , an upgrade that allows the retailer to leverage store inventory to provide online shoppers with real-time product availability. Additionally, H Mart customers can now order both shelf-stable and fresh products in the same cart. The composable VTEX platform also includes a pick-and-pack app for use in the retailer’s 90 stores, enabling more seamless in-store picking of online orders.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Paid Media Paradox

Forrester eCommerce

Digital marketers like digital marketing much more than consumers do. A new report explores in greater depth how consumers’ behaviors contradict marketers’ investments.

Consumer 448
article thumbnail

Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Retail TouchPoints

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a household name and built a loyal, passionate fan base along the way. But with such an expansive reach — one that extends across its branded channels as well as a robust network of national, regional and local retailers — Fender has sought better ways to understand the behaviors of these consumers and engage with them in more intentional and relevant ways.

Customer 278
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Securing IoT Devices Demands Applying Zero Trust Principles

Forrester eCommerce

Two recent sets of vulnerabilities discovered in medical IoT devices, one in lab testing gear and one in a temperature sensor (the latter of which brings back memories of the infamous fish tank sensor hack in Las Vegas), highlight the need for implementing Zero Trust principles when deploying IoT devices.

284
284
article thumbnail

Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off

Retail TouchPoints

Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before its 10 th annual Prime Day sales event kicks off on July 16. Rufus first debuted in beta for a small number of U.S. users in February 2024, and now all U.S. app users will find Rufus ready and waiting to help them make their purchases.

Outdoor 276

More Trending

article thumbnail

Burberry Replaces CEO Following Tough Quarter, Warns of Potential Losses

Retail TouchPoints

Burberry has named luxury retail veteran Joshua Schulman as its new CEO and Executive Director, effective July 17. Schulman had served as CEO of Michael Kors and Coach , as President of Bergdorf Goodman and as CEO of Jimmy Choo. Schulman will replace Jonathan Akeroyd, who had been named Burberry’s CEO in October 2021 and began in the position in April 2022.

article thumbnail

The Broken WYSIWYG Promise & The Web Editing Software Finally Delivering On It

Fastr

What is WYSIWYG? Uncover the meaning & value of WYSIWYG editing software, how it's typically fallen short on its promise, & explore the new, true gold standard of web editing.

162
162
article thumbnail

Rethinking Hard Tag Removal: How RFID Technologies are Complementary to EAS Hard Tags

Retail TouchPoints

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. As such, electronic article surveillance (EAS) hard tags, locks, alarms and other physical or visual deterrents to theft have become an expected part of the in-person shopping experience these days. Still, as intelligence-led loss prevention (ILLP) systems that rely on radio frequency identification (RFID)-supported inventory insights to help retailers get ahe

article thumbnail

Why Use Google’s Disavow Tool?

Practical eCommerce

There's one possible reason to disavow inbound links in circa 2024. The post Why Use Google’s Disavow Tool? appeared first on Practical Ecommerce.

eCommerce 128
article thumbnail

AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

article thumbnail

Macy’s Ends Buyout Talks with Arkhouse, Brigade; Looks Ahead to Company’s ‘Bold New Chapter’

Retail TouchPoints

Macy’s board of directors has unanimously agreed to terminate buyout discussions with Arkhouse Management and Brigade Capital Management following months of negotiations that included several bid increases and a board proxy battle. In a statement, the Macy’s board said that months of discussions “have failed to lead to an actionable proposal with certainty of financing at a compelling value,” and that the company will now “return its full focus” to the “Bold New Chapter” strategy , which was in

article thumbnail

NRF: 85% of back-to-school buyers plan to shop Prime Day

RetailDive

Sales are expected to be down from last year’s record highs, but shoppers are once again starting early and prioritizing this month’s discounts.

125
125
article thumbnail

Thrasio Slims Down in Comeback Attempt

Practical eCommerce

The Amazon aggregator averaged one acquisition per week during the pandemic. Then it filed for bankruptcy. The post Thrasio Slims Down in Comeback Attempt appeared first on Practical Ecommerce.

eCommerce 116
article thumbnail

Tween brand Limited Too relaunches at Kohl’s

RetailDive

The department store also recently launched a new assortment from Aéropostale and an expanded assortment from Madden Girl.

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

Wendy’s CEO Faced Backlash Over Dynamic Pricing Strategy

RetailWire

Wendy's dynamic pricing strategy has sparked concerns about the implications of unregulated pricing in the industry.

110
110
article thumbnail

Macy’s ends talks with Arkhouse and Brigade, foiling $6.9B takeover

RetailDive

The firms raised their bid in June, but their financing, tied in part to Macy’s own real estate, was lacking, the department store said Monday.

article thumbnail

Macy’s Ends Buyout Talks

RetailWire

The legendary department store chain is banking on itself in the future.

article thumbnail

Indochino set to open 5 new stores this summer

RetailDive

The locations will be in Charleston, South Carolina; Fort Worth, Texas; Buffalo, New York; Murray, Utah; and Los Angeles.

119
119
article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

article thumbnail

Labour’s measures to tackle retail crime expected to feature in King’s Speech

TalkingRetail

The new Labour government is expected to put forward legislation to combat retail crime, that includes making assaulting shop workers a specific offence.

Retail 97
article thumbnail

Dollar Tree rotacart deliveries reach 600 stores

RetailDive

The discount retailer has been working to reduce unloading times and achieve other efficiencies across its supply chain.

Supplies 116
article thumbnail

China’s Economic Growth Stalls Amid Weak Retail Spending

RetailWire

China's economic growth has slowed due to weak retail spending, with the annual growth rate of 4.7% in the second quarter falling short of the expected 5.1%.

Retail 79
article thumbnail

Urban Outfitters blends physical, digital with back-to-school campaign

RetailDive

The retailer’s “Shift Happens” campaign brought influencer-created Pinterest boards to life at a two-day activation in New York.

Retail 105
article thumbnail

Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

article thumbnail

PANGAIA Opens First UK Standalone Store on Carnaby Street

365 Retail

PANGAIA, the lifestyle apparel brand known for its innovative use of materials science, has opened its first UK standalone store at 57 Carnaby Street. This addition enhances the distinctive fashion offerings in Soho’s iconic neighbourhood. The 1,500 sq ft store introduces PANGAIA’s premium lifestyle products to Soho, featuring genderless adult and kids’ styles in both vibrant and neutral colours.

Fashion 64
article thumbnail

Central Co-op pledges 300 work experience placements

TalkingRetail

In celebration of Youth Skills Day, Central Co-op has repledged a significant investment to support young people's employment and early careers development.

article thumbnail

HubSpot Invoicing Automation Software To Collect Payments Friction-Free

MakeWebBetter

In the chaotic world of payments, ensuring consistent perfection in invoicing sounds challenging. Here, HubSpot invoicing brings a balanced approach with CRM tools, built-in databases, tools, and reputed integrations. Invoices in HubSpot are part of the HubSpot Sales Hub packages and can be enabled once you configure the HubSpot payment [.] The post HubSpot Invoicing Automation Software To Collect Payments Friction-Free appeared first on MakeWebBetter.

article thumbnail

Burberry Shares Fall Over 16% Following CEO Change and Profit Alert

RetailWire

At today's market opening, Burberry's shares tumbled 16% due to a poor first-quarter performance. This downturn prompted the luxury fashion brand to change its CEO and eliminate dividend payouts to shareholders.

Fashion 59
article thumbnail

🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

article thumbnail

Slight dip follows record-breaking cash handling months at post offices

TalkingRetail

Post offices handled £3.43bn in cash deposits and withdrawals in June, according to the Post Office Cash Tracker. The figure for June comes after April and May saw consecutive record-breaking cash handling months at post offices. In May, a total of £3.

Retail 59
article thumbnail

Macy’s All-Star Week: What We Know

RetailWire

Macy's All-Star Week will be going up against other retail blitzes like Amazon Prime Day.

Other 59
article thumbnail

Sparkling Success: How Jewelry Inventory Software Can Elevate Your Business

RETAIL MANAGEMENT SOFTWARE

Managing a jewelry store comes with its own unique set of challenges. From keeping track of high-value items to ensuring that every piece is properly cataloged and accounted for, the stakes are high. Managing inventory in a jewelry retail business requires precision, attention to detail, and effective strategies to ensure smooth operations and maximize profitability.

Jewelry 52
article thumbnail

Goldman Sachs Releases Financial Reports and Increases Pay

RetailWire

In its recent press release, Goldman Sachs reported second-quarter 2024 earnings.

Banking 52
article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.