Fri.Nov 15, 2024

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The 5 Top Initiatives For B2C CMOs In 2025

Forrester eCommerce

With budgets set for 2025, CMOs are about to enter the new year with several critical initiatives. What’s bubbling to the top? Forrester’s Q4 B2C Marketing CMO Pulse Survey, 2024 provided a list of 17 initiatives and we asked respondents (127 US B2C marketing executives) to select up to three.

B2C 221
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Citing Costs, Saks Fifth Avenue Dims the Lights on its Holiday Show

Retail TouchPoints

After more than 20 years, Saks Fifth Avenue is cancelling the renowned holiday light show at its Fifth Avenue flagship store. The light show has become something of a cultural fixture in Manhattan during the holiday season, serving as the perfect complement to Saks’ famed holiday window displays as well as the Rockefeller Center Christmas tree. Last year’s show, sponsored by Christian Dior, was the retailer’s most dynamic yet.

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Forrester’s US End Of Year Holiday Season Forecast

Forrester eCommerce

Forrester’s US end of year holiday season forecast for 2024 is live! Forrester defines holiday retail sales as the purchase of durable and nondurable goods that consumers make during November and December. These sales don’t include automotive and gasoline sales or spending on services, such as food and drink services at restaurants.

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Albertsons’ Retail Media Arm Adds NBCUniversal Channels to CTV Offering

Retail TouchPoints

Albertsons Media Collective is expanding its Collective TV offering to include video ads across NBCUniversal ‘s suite of channels and publisher partners, including Peacock , ESPN , Food Network , CNN , Telemundo and Sunday Night NFL. Launched in June 2024, Albertsons Media’s Collective TV offering aims to unlock the combined value of retail media and TV by combining connected TV’s (CTV) ad serving and measurement solutions with Albertsons shopper data and insights.

Channel 277
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Primark Brings Back the Grinch Cafe

365 Retail

This festive season, Primark has teamed up with Dr. Seuss once again to deliver a Grinch-tastic experience for customers. The retailer has launched its largest-ever Grinch collection, available now in stores across all 17 Primark markets, and opened themed Grinch Cafes at six UK locations, making it easier than ever to celebrate a mischievous “Grinch-mas.

Gifts 111
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Advance Auto Parts to Shutter 523 Stores, Exit 204 Independent Locations

Retail TouchPoints

Following a fiscal Q3 that saw its net sales decline 3.2% compared to the same period the previous year, Advance Auto Parts (AAP) will close 523 corporate stores, exit 204 independent locations and shutter four distribution centers. As of Oct. 5, 2024, the auto parts retailer operated a total of 4,781 stores and serviced 1,125 independently operated Carquest stores.

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Rent the Runway Celebrates 15 Years by Inviting Consumers to ‘Embrace Access Over Accumulation’

Retail TouchPoints

After several years of rebuilding following a post-pandemic slump, Rent the Runway (RTR) is ready for a new chapter. The fashion rental platform marks its 15 th anniversary this year, and to celebrate it has introduced a new brand platform — “Own Nothing, Have Everything” — aimed at reshaping how consumers think about fashion. “This bold philosophy redefines the future of fashion by inviting consumers to move beyond traditional ownership and embrace access over accumulation ,” said the company i

Consumer 147
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Back In The Analyst Chair: What I’ll be focusing on in 2024 – 2025

Forrester eCommerce

Many of you will have noticed that I have moved back into an analyst role over the last few weeks.

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Vape ban could have unintended results, suggests store survey

TalkingRetail

A major online vape store says that the forthcoming disposable ban could have unforeseen consequences, including making vapers return to smoking and fostering the black market.

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Does Amazon Actually Gain from Launching a Temu Clone?

Retail TouchPoints

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Amazon ’s highly anticipated low-cost Temu competitor has arrived , and it’s called Haul. While industry insiders have been tracking the development of the discount storefront for months, consumers will likely have a bit of trouble finding it now that it’s here.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Dune London Opens New Store at Junction 32 Outlet Shopping Destination

365 Retail

Junction 32 , an outlet shopping destination in Yorkshire, has announced the addition of Dune London to its store lineup. Opening on Tuesday, 19th November , the 2,257 sq. ft. store will offer a range of premium men’s and women’s footwear and accessories, including the latest Autumn/Winter collection, all available at reduced outlet prices. The new Junction 32 store reflects Dune London’s ongoing UK expansion, which now includes 52 standalone stores, with four located in Yorkshire.

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Best Business Fonts to Elevate Your Brand Design

Email Audience

Choosing the right font for your business may seem unimportant. But, fonts are key to shaping your brand personality and making a lasting impression. Just like colors or logos, the fonts you choose impact how your audience perceives your brand. The right font can build trust, improve readability, and set your brand’s tone. This article will explore professional business fonts that can elevate your brand.

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The Myth of One-Size-Fits-All Pricing

Retail TouchPoints

The notion of a one-size-fits-all pricing model is becoming increasingly obsolete. Every company evolves at a different pace and scale, necessitating tailored pricing strategies to meet its unique needs and ability to achieve go-to-market goals. Just as no two companies grow in the exact same way, their revenue streams, customer bases and market demands also differ significantly.

B2B 147
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The Weekly Closeout: Target extends store hours for the holidays, Nuuly launches ‘The Thrift Shop’

RetailDive

The mass merchant will be open from 7 a.m. to midnight from Nov. 30 to Dec. 23, while the subscription company debuted a perk for discounted styles.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Still open all hours | Viewpoint: Pete Cheema

TalkingRetail

The phrase “Open All Hours” may be something of a cliché when it comes to convenience retail, but in fact it does accurately reflect the incredible contribution of the sector to the communities we serve.

Retail 52
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GM Looking To Cut 1,000 Jobs Yet Again

RetailWire

General Motors is cutting back to save money and boost efficiency.

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Government publishes bill for permanent cut in business rates

TalkingRetail

The government has published draft legislation to permanently cut business rates for retailers from 2026. Businesses across the UK will benefit from the cuts, which will be funded by a tax rise for the very largest business properties, such as online sales warehouses.

Retail 52
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Health Crisis Drives $50 Million Supplement CEO

Practical eCommerce

Dean Brennan's ulcerative colitis led to a passion for wellness and helping others. The post Health Crisis Drives $50 Million Supplement CEO appeared first on Practical Ecommerce.

eCommerce 107
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Target debuts ‘weirdly hot’ Santa for second holiday advertising push

RetailDive

The retailer is running two distinct holiday campaigns for the first time to appeal to consumers who view the season as too transactional.

Consumer 105
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Target’s New ‘Hot’ Santa, Kris, Debuts in Cheeky Holiday Ads

RetailWire

New Target ads feature a "hot," modernized take on Santa Claus.

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Brilliant Earth opens first street-level store in New York City

RetailDive

Located in the Nolita neighborhood, the showroom features a try-on bar and a dedicated space for bridal and fine jewelry appointments.

Jewelry 105
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Ginsters Festive Chicken & Stuffing Slice returns

TalkingRetail

The Ginsters limited edition Festive Chicken & Stuffing Slice was a top five selling Christmas line in savoury pastry in 2023 and contains chicken and smoked bacon in a sauce with potato and sage and onion stuffing.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Nordstrom leverages generative AI for holiday app refresh

RetailDive

Among the new app features are trend reports, which blend the expertise of Nordstrom stylists with artificial intelligence to deliver relevant trends.

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Ford Facing $165M Recall Fine After Investigation Over Faulty Backup Cameras Concludes

RetailWire

Ford moved too slowly on its recall and failed to give accurate information to customers.

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Pinterest introduces celebrity gift guides, shoppable wishlists

RetailDive

The social media platform is banking on curated gift lists from the likes of Alicia Keys and Wirecutter to win shoppers this season.

Gifts 104
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Kraft Heinz Faces Class Action Lawsuit Over Preservatives in Mac & Cheese

RetailWire

Kraft Heinz faces a class action lawsuit targeting its boxed Mac & Cheese.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Welsh retail bodies ask customers to extend Christmas spirit to shop staff

TalkingRetail

The Welsh Retail Consortium (WRC) and trade union Usdaw are urging the public to be kinder to shop workers this Christmas.

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Advance Auto Parts Is Closing 700 Locations

RetailWire

Demand for items related to auto repair has dwindled.

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Captain Morgan GB rolls out tailored support for c-stores

TalkingRetail

To celebrate the collaboration between Captain Morgan Original Spiced Gold and Pepsi Max, Captain Morgan GB is rolling out a support plan for the impulse channel.

Channel 52
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7-Eleven’s 60-Cent Coffee Mondays Celebrate 60th Anniversary of To-Go Cups

RetailWire

7-Eleven is celebrating 60 years of the to-go cup with a sweet customer deal.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.