Forrester eCommerce
JUNE 20, 2024
Buyers are in control of the revenue process — and B2B marketing, sales, and customer success teams need to align their approaches with that reality. Discover the Forrester Opportunity Lifecycle and how it can drive durable, long-term revenue growth.
Retail TouchPoints
JUNE 20, 2024
Target plans to roll out a new gen AI-powered chatbot designed to aide store associates in nearly all of its 2,000 stores following a six -month pilot at 400 locations. The majority of Target’s associates will have the tool, called Store Companion, in hand by August to help with on-the-job process questions, new team member training, store operations management and other tasks.
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Forrester eCommerce
JUNE 20, 2024
Generative AI (GenAI) is an enabler for more automation — and is now getting embedded in many software vendors’ platforms with different names and labels such as AI agents, AI-led micro-automations, and autonomous workplace assistants (AWAs).
Retail TouchPoints
JUNE 20, 2024
Claire’s CEO Ryan Vero has stepped down, leaving current COO and CFO Chris Cramer to take over on an interim basis. Cramer will continue serving as COO and CFO in addition to his new responsibilities as CEO. Neither Claire’s nor Vero provided a reason for Vero’s departure. “Since joining Claire’s last year, Chris has demonstrated extensive operational and financial leadership and helped drive our strategic roadmap,” said Samantha Algaze, Chairperson of the Claire’s Boa
Speaker: Jennifer Wright and Nick Barron
Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.
Forrester eCommerce
JUNE 20, 2024
CX Summit North America left us with much to think about — and much to put into motion in our organizations. Here are a few parting thoughts from Nashville.
Retail TouchPoints
JUNE 20, 2024
The business-to-business (B2B) ecommerce market is on track to reach $3 trillion by 2027, according to Forrester research. To capture some of that spend, Amazon Business, the company’s B2B online procurement store, is launching several new features designed to simplify the buying process and capitalize on this growth potential. Amazon Business currently drives approximately $35 billion in annual gross sales and has more than 6 million customers worldwide, including 96 of the Fortune 100, accordi
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Retail TouchPoints
JUNE 20, 2024
In today’s rapidly evolving world, innovation is at the forefront of every industry, and manufacturing is no exception. One of the most exciting developments in manufacturing is the emergence of smart clothing and wearable technology, which is revolutionizing traditional production methods and reshaping the way we think about garments and how they are made.
Groove
JUNE 20, 2024
In the middle of 2023, Shopware B2B was launched, an opportunity to engage with customizable functionalities that enable merchants to tailor each element to their specific needs. The Shopware B2B suite is a game changer for organizations, providing a powerful digital commercial platform designed to support and grow B2B companies. Since its launch, Shopware has provided some outstanding benefits to companies in the business to business sector.
Retail TouchPoints
JUNE 20, 2024
Berrios , a furniture and appliance retailer celebrating its 50 th anniversary, will deploy SaaS technology from Storis designed to optimize inventory management, improve sales processes and deliver a seamless omnichannel experience to customers. “Partnering with Storis is a significant step forward for our company,” said Douglas Spencer, VP of Berrios in a statement.
Groove
JUNE 20, 2024
Many factors contribute to the success of an online store. You need high-quality images and great product descriptions. You'll want to provide your customers with multiple payment options, and free shipping is always a plus. Even so, no online business can afford to forget the importance of SEO. Over 40% of e-commerce traffic comes from Google. This means that a Shopware site that isn't optimized could lose out on a significant number of visitors and sales.
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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p
Fastr
JUNE 20, 2024
Whether your brand's sales burn brightest in the summer months or not, there are so many ways to leverage the season’s spirit to shine a different – and sunny – light on your products that pull summer-loving shoppers to your site. Leaning into summer-focused activities, color palettes, trends, and holidays like July 4th, Pride , or Labor Day ensures online shoppers can indulge in those long-awaited summer vibes not only outdoors, but also on their screens – and specifically on your pages.
Retail TouchPoints
JUNE 20, 2024
With consumers increasingly looking for value amid economic pressure, the resale sector is booming, and that fact is reflected in the continued development of secondhand offerings from retailers. Among the latest are a new marketplace for pre-owned wedding dresses from famed NYC bridal retailer Kleinfeld Bridal (host location of TLC’s Say Yes to the Dress ) and an expansion of New Balance ’s shoe trade-in program from online-only to 100 stores.
lateshipment
JUNE 20, 2024
Major carriers all around the world increase the rates of their services at an average of 4 – 6% YoY. While carriers transfer this burden of inflation to shippers via increased merchants, most merchants do not do the same to their customers but instead absorb shipping costs as a marketing technique to attract customers. Returning to rate increases, carriers often cite reasons such as inflation around fuel surcharges and worker demand (particularly around the holiday season), and with the
FastSpring
JUNE 20, 2024
Ready to join the ultimate gathering for tech enthusiasts and innovators? If so, join FastSpring at Turing Fest 2024! Look for the signage to the FastSpring Meeting Space, where there’s plenty of room to sit down and chat in person! Join us at the Edinburgh International Conference Centre in Edinburgh, Scotland on July 9 and 10 for an extraordinary event dedicated to all things technology and innovation.
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Dynamic Action
JUNE 20, 2024
Summary With traditional retail silos, product teams often do not have access to crucial customer data when in the planning phase of building an assortment. By bringing customer segmentation data into your planning process, you can proactively create a more customer-centric strategy rather than reacting to this data after all of the work has been done.
RetailDive
JUNE 20, 2024
The businesses named in the lawsuit collectively operate 98 websites and 267 social media handles, and allegedly sell “thousands” of fakes.
RetailWire
JUNE 20, 2024
Hertz Global Holdings Inc. is launching a $750 million debt offering to strengthen its financial position following issues with its electric vehicle fleet.
Salsify
JUNE 20, 2024
Consumer food spending is at its highest level in more than four decades. According to the U.S. Department of Agriculture (USDA) , U.S. consumers spent 11.3% of their disposable personal income on food in 2022 — and prices are only rising. As a result, buyers are becoming more particular about what they purchase and comparing products.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
RetailWire
JUNE 20, 2024
Walt Disney Co. is dealing with the repercussions of canceling its plan to relocate 2,000 employees from California to a new Florida location.
Practical eCommerce
JUNE 20, 2024
J.D. Power surveyed SMB merchants as to their satisfaction with payment processors. Here are the results and our analysis. The post Merchants Weigh In on Payment Processing appeared first on Practical Ecommerce.
RetailWire
JUNE 20, 2024
As the summer season begins to heat up, many people will opt to cool down and enjoy a delicious treat with a refreshing smoothie.
TalkingRetail
JUNE 20, 2024
Asahi UK has unveiled a summer of retailer and marketing activity for Peroni Nastro Azzurro. Retailer partnerships have been critical to building growth in the wider Peroni Nastro Azzurro brand and will continue to be in summer 2024.
RetailWire
JUNE 20, 2024
Instagram feeds are now filled with unfamiliar messages claiming users' ownership of their posts and images, past and future.
RetailDive
JUNE 20, 2024
The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.
iVend
JUNE 20, 2024
Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations. Customer retention for retailers drives maximum value from a customer by focusing on longevity and consistency, which in the long run are worth more than a short-term shopping spree from a consumer who
MakeWebBetter
JUNE 20, 2024
It’s resources unused if you can’t persuade your existing customers well. This way you also risk not generating potential customer lifetime value (CLV). For your customers to become your patrons, it's essential to maintain the unique proposition while keeping the B2C communication going. Even if it's one way. So, let's find out what truly lies [.] The post Leveraging Coupon Marketing + CRM To Maximize Customer Lifetime Value appeared first on MakeWebBetter.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
RetailDive
JUNE 20, 2024
Ad Relevance uses AI to analyze billions of browsing, shopping and streaming signals and improved addressability in testing.
RetailWire
JUNE 20, 2024
Rite Aid is currently in bankruptcy proceedings to restructure its debt.
RetailDive
JUNE 20, 2024
Weaker spending may be helping the Federal Reserve with this year’s balancing act of cooling inflation and staving off a recession.
TalkingRetail
JUNE 20, 2024
An analysis – commissioned by the Association of Convenience Stores – recently found Trading Standards needs a significant funding injection of £168,340,000 over five years if it is to fully enforce vape legislation across the UK.
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Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.
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