Wed.Oct 09, 2024

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The Ultimate Guide to eCommerce Newsletters: Design, Content & Personalization

Groove

Does your online store offer an eCommerce newsletter? If not (or if your newsletter isn't delivering the results it should), then it's time for a revamp. There's a reason why almost all the top eCommerce stores produce newsletters for their customers. From promoting customer loyalty and engagement to giving you opportunities to drive sales, there are many significant benefits to be gained from newsletter eCommerce.

eCommerce 329
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Spirit Halloween Debuts Christmas Concept, Scares Up Same-Day Delivery

Retail TouchPoints

Spirit Halloween will trade jack o’ lanterns for candy canes after Oct. 31 with plans to operate 10 Spirit Christmas stores in New York, New Jersey, Connecticut, Massachusetts and Pennsylvania. But before that, the seasonal retailer will offer same-day delivery from 800+ of its Halloween stores this season via a partnership with crowdsourced delivery provider Roadie , leveraging a direct integration between the retailer’s online store and the Roadie platform.

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Optimize Your Email Marketing Customer Journey for Engagement & Sales

Groove

For today's online shoppers, the journey is just as important as the destination. With an optimized email marketing customer journey, you can guide and nurture a potential buyer from the first interaction all the way to the purchase. But crafting an email marketing journey that's designed to deliver conversions isn't always a simple task. To help you get started, let's take a look at the top practices, tips, and tools eCommerce stores can use to optimize their email marketing customer journey fo

Marketing 364
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What Retail C-Suite Executives Should Keep in Mind when Adapting to Apple Intelligence

Retail TouchPoints

The introduction of Apple Intelligence aims to set a new standard in AI by integrating powerful generative models with personal context into Apple products. This tool is paving the way for smarter, more intuitive interactions across Apple’s platforms. For retailers, this shift presents both opportunities and challenges, particularly in the realm of content creation and management.

Retail 278
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Is Your eCommerce Management Company Failing You? Here’s How to Tell

Groove

ECommerce represents a more than $4 trillion market with ample opportunities for businesses that want to thrive. The cornerstone of your success as an eCommerce store is working with a management company that can help optimize your long-term growth and capitalize on opportunities you find. An eCommerce business can easily overlook shortcomings in its eCommerce management company.

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QVC Serves Up Content-Commerce Combo with New USA Pickleball Partnership

Retail TouchPoints

A new kind of content will soon be arriving on home-shopping networks QVC and HSN — live pickleball tournaments. In addition to signing on as the exclusive retail industry partner of USA Pickleball , QVC also will be the organization’s exclusive broadcast partner, with plans to stream select USA Pickleball Golden Ticket tournaments and league Nationals across its shopping entertainment platforms.

More Trending

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Walmart Unleashed: Retailer to Add 5 Pet Services Centers, Expand Pet Rx Deliveries

Retail TouchPoints

Walmart will add five pet services centers in Georgia and Arizona, building on the success of the Dallas, Ga. pilot location that opened in September 2023, with plans to scale the model to additional markets in the future. Additionally, Walmart will officially launch its Walmart+ benefit with Pawp on Oct. 18, an online pet care service providing program members free 24/7 access to Pawp’s team of veterinary professionals via text or video.

Retail 263
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Get Visibility Into Healthcare’s Biggest Blind Spot: Concentration Risk

Forrester eCommerce

It’s been a banner year for healthcare, and not in a good way. As a healthcare provider, if your patients had trouble filling a prescription, if you struggled to submit claims to generate much-needed revenue, or if you had to ask a patient to reschedule a non-essential medical procedure, your organization has been a victim of healthcare concentration risk.

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Instacart, Roku Double Down on Shoppable TV Partnership

Retail TouchPoints

Instacart and Roku are expanding their 2023 partnership to include a range of new ad formats that make TV shoppable. The partners first teamed up a little over a year ago in a data-sharing deal aimed at helping marketers determine if Instacart purchases were driven by Roku ads. Now they are taking that partnership a step further, with new ad formats on Roku that enable direct purchases on Instacart. “In 2023, we partnered with Instacart to unlock TV measurement.

Shopify 262
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Slash The Hidden Costs Of Your Customer Surveys

Forrester eCommerce

Nearly all CX measurement and VoC efforts use customer surveys. But your surveys are costlier than you think. Obvious costs include the budget for a tech vendor you use to send and analyze surveys or incentives for customers. Hidden costs are more problematic because we don’t consider them enough.

Customer 195
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Primark Pens Contract for Penn District NYC Flagship

Retail TouchPoints

Primark is continuing its rapid U.S. expansion in New York City with plans for a new flagship location. The international apparel retailer has signed a lease for a new storefront in Penn District that will have 54,000 square feet of retail selling space. An official opening date has not been confirmed. The Penn District is a revitalized destination for shopping, dining and entertainment in the heart of NYC.

Fashion 243
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Request for Proposal (RFP) Template for PXM Solutions [DOWNLOAD] | Salsify

Salsify

You need a new partner to build out your ecommerce tech stack, so you’ve researched vendors that might offer what you need. But research can only take you so far and speaking with vendors to find your perfect match can be a time-consuming, labor-intensive process.

Download 157
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Best Buy Builds Dedicated Studio Space to Develop Branded and Advertiser Content

Retail TouchPoints

Best Buy has built a 70,000 -square-foot studio to develop bespoke content for its own channels and those of its partners, including advertisers on its Best Buy Ads retail media network. This week the retailer gave customers a first look inside the specialty space, which includes sound stages, edit and audio suites, a fabrication shop, a food stylist prep kitchen and a prop studio.

Gifts 241
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559: The Brutal Truth About Playing It Safe And Why It’s Holding You Back With Chase Jarvis

My Wife Quit Her Job

Today I’m thrilled to have my friend Chase Jarvis on the show. Chase is an acclaimed photographer, director, and entrepreneur who has worked for top-tier brands like Apple, Nike, and Redbull. His work has been featured in prominent publications such as New York Times and Wired Magazine. In this episode, Chase and I discuss the levers you can pull to make money doing what you love and to finally stop playing it safe.

Magazine 156
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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New inquiry into role of vaping launched ahead of Tobacco and Vapes Bill

TalkingRetail

Parliamentarians from across the political spectrum have come together to reconstitute the cross-party group on vaping. The APPG for Responsible Vaping will continue to provide a voice on vaping issues within Parliament and has launched an inquiry on the role of vaping in the UK.

Retail 130
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Iconic outdoor retailer Orvis will lay off 8% of workforce, close stores

RetailDive

The 170-year-old Vermont-based retailer, known for its workwear and fishing gear, will also trim its assortment and drop its famous catalog.

Outdoor 126
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Charts: U.S. TikTok Shop Sales 2023-2024

Practical eCommerce

TikTok Shop launched in September 2023. Here's a recap of first year sales across categories, products, and channels. The post Charts: U.S. TikTok Shop Sales 2023-2024 appeared first on Practical Ecommerce.

Channel 121
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Spirit Halloween tests Christmas stores

RetailDive

The specialty retailer is opening 10 Spirit Christmas pop-up locations in the Northeast this fall.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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7-Eleven Shares Jump After Couche-Tard Makes New Takeover Offer

RetailWire

Shares of 7-Eleven jumped after it received a new takeover offer.

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The Container Store adopts poison pill

RetailDive

The company announced a limited duration stockholder rights plan after a “rapid and significant” accumulation of stock by a single shareholder.

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Wendy’s Is Offering $1 Any Size Soft Drinks Nationwide, Every Day

RetailWire

Wendy's has another affordable deal for its customers.

Customer 108
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Why Home Depot is turning to DIY as its retail media network scales up

RetailDive

Executives at Advertising Week detailed how the home improvement retailer added a self-service offering to Orange Apron Media.

Retail 110
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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These Items Could Be Returning to the Chick-fil-A Holiday Menu

RetailWire

Chick-fil-A is rumored to be bringing back two beloved menu items next month, that’s starting to create a buzz among fans of the fast-food retail chain.

Retail 105
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3 NYC Amazon Go stores close

RetailDive

The locations shuttered because the company “couldn’t make the economics work with the lease cost,” a spokesperson said.

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McDonald’s French Fry Provider Lamb Weston Closes Plant, Lays Off Workers

RetailWire

Rising food prices at fast-food restaurants have hurt Lamb Weston, North America's largest french fry supplier.

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Merit expands into the fragrance category

RetailDive

The beauty brand, which launched with makeup, is thinking “through the everyday experience of our customer” as it enters new categories.

Customer 103
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Popeyes Adds Ghost Pepper Sauce as an Option for Chicken Sandwiches

RetailWire

This new spicy sandwhich option is currently available at all Popeyes locations.

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Gap and Cult Gaia launch holiday capsule collection

RetailDive

The 35-piece collaboration includes both women’s and children’s pieces.

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Seeing is Believing? Deepfake Detection at the Time of Super Election Year

Digital Doughnut

The year 2024 is shaping both technology and global politics. With the help of innovative AI products, it only takes a few clicks to create a text, image, or even a video that is shared on social media in a matter of moments, spreading the word for all to see. In addition to technological innovations, 2024 will be a super-election year, when 60 countries worldwide, including the USA and India, will hold national elections.

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Lola’s Cupcakes to Open New Store Outside Greenwich Market

365 Retail

Lola’s Cupcakes has announced the upcoming opening of its newest London store, located just outside the iconic Greenwich Market at 11 Durnford Street, SE10 9BF. The new 800 sq. ft. location will bring Lola’s signature hand-crafted cupcakes to the heart of Greenwich, offering a blend of convenience and a welcoming space for marketgoers and local residents alike.

Leisure 64
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.