Tue.May 21, 2024

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InfoSec 2024: Balancing opportunity against risks

Forrester eCommerce

In 2024, about 30 billion records from almost 4000 entities were breached, the so-called mother of all breaches, and we haven’t even hit the summer yet. Beyond data breaches, the threat landscape has evolved from run of the mill and opportunistic attacks a few years ago, to more sophisticated and targeted campaigns.

Customer 273
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Consumers Use Commerce to Show They’re Global Citizens; Here’s How Brands are Responding

Retail TouchPoints

“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to the United Nations. While that definition doesn’t sound like it has much to do with commerce, millennial and Gen Z consumers are increasingly using their wallets to make an impact. In response, emerging brands and designers seeking to embrace consumers’ heightened desire to be global citizens are not only prioritizing sustainable practices; they’re also embeddi

Consumer 277
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Our New Converstational AI Wave: GenAI And LLMs Drive A Vendor Revolution

Forrester eCommerce

Let me start by stating the obvious: Automation has its best home in the contact center. At many brands, agents make up 10% of the workforce. They are the face of your brand to your customers, providing critical empathy and solving important problems.

Customer 525
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Here’s the Scoop: Petco Now Offers Dog-Friendly Ice Cream

Retail TouchPoints

Petco , partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie , will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for BOPIS orders. Additionally, customers starting an Ollie subscription from June 3-13 will receive a free pint with their purchase.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Go Alone To Go Quickly And Fail Or Go Together To Go Far And Succeed

Forrester eCommerce

I recently published new research – Establish An Enterprise And Security Architecture Partnership To Improve Collaboration – which covers the importance of fostering partnership between Enterprise Architecture (EA) and Security Architecture (SA). Initially, I set out to uncover what friction existed between the two functions.

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IPSY Hires Netflix Alum as Chief Marketing Officer

Retail TouchPoints

Francine Li Beauty curation and membership company IPSY has hired a new Chief Marketing Officer (CMO) to support the brand’s growth and innovation. Francine Li will report to CEO Scott Gilbertson, leading all marketing and communications to not only effectively engage current community members but also reach new customers. As someone who is deeply passionate about diversity, equity, and inclusion, Li also will work with IPSY leadership to advance these company-wide efforts. “Francine is a

Marketing 264

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. Against this backdrop, network analytics emerges as a pivotal tool for retailers. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

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Federated Delivery – How Roche Massively Scales Integration

Forrester eCommerce

As integrations and APIs scale, the traditional central integration delivery team quickly becomes the central bottleneck team. Overwhelmed by demand, it becomes overworked while the pace and scale of delivery slows for IT organizations dependent on it.

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Hanna Andersson Taps FTD Exec for Chief Technology Role

Retail TouchPoints

Hanna Andersson has named Mike Frazzini, most recently Technology Chief of Staff at FTD , as its new Chief Technology Officer (CTO). Frazzini, who will report to CEO Aimée Lapic, brings 25 years’ experience in delivering effective software products, systems integrations and solutions for ecommerce, business intelligence, ERP, finance and operations.

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Real Talk With Ecosystem Partners: GTM Evolution

Forrester eCommerce

Early in my career, I received wise but tough coaching from a manager regarding struggles with a new colleague on a strategic project – pull them aside and have a real, candid conversation with the pursuit of clarity and understanding for the sake of the shared vision and mutual success.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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RILA Debuts Greenhouse Gas Measurements Database for Consumer Products

Retail TouchPoints

The Retail Industry Leaders Association has partnered with Optera to launch the Direct-Use Product Emissions Database (DPED) , to provide retailers and their suppliers with an aligned database for quantifying greenhouse gases emitted during use by appliances, electronics and power equipment. The DPED’s goal is to foster uniform metrics for comprehending and managing scope 3, category 11 direct-use emissions across the industry.

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Global Retail E-Commerce Sales Will Reach $6.8 Trillion By 2028

Forrester eCommerce

Forrester's Global Retail E-Commerce Forecast, 2024 To 2028 report provides a five-year forecast of online and offline retail sales for 40 countries.

eCommerce 259
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BMW, Jaguar Land Rover, and Volkswagen Used Banned Chinese Parts

RetailWire

BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.

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Party City to re-open 3 stores featuring new format

RetailDive

The locations in Maryland, Florida and New Jersey have new design elements including a “balloon shopping experience” and “birthday worlds.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What Is a Brand Story? (With a Brand Story Template) | Salsify

Salsify

As more and more consumers head online, it’s increasingly important for brands to foster relationships with shoppers instead of relegating themselves to faceless entities — if they want to win sales, that is.

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Target Is Slashing Prices on 5,000+ Items To Combat Inflation

RetailWire

Target has initiated a sweeping price reduction campaign, aiming to alleviate the burden of inflation on consumers while luring back wary shoppers.

Consumer 105
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New Ecommerce Tools: May 21, 2024

Practical eCommerce

This week: updates on tax compliance, accessibility, inventory, cross-channel order fulfillment, chargebacks, and management for perishable-goods brands. The post New Ecommerce Tools: May 21, 2024 appeared first on Practical Ecommerce.

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Footwear Brand Manages Distribution with Wiser

Wiser

Maintaining an effective distribution network is not only costly but paramount for ensuring products move seamlessly from the brand to the consumer. The allure of parallel imports for shoppers, with their often competitive prices and unique styles not typically available in the domestic market, poses a significant challenge. However, these unauthorized distributions risk diminishing brand perception and product value, given the potential lack of authenticity and post-sale support that official c

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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A glimpse into a future Macy’s

RetailDive

The department store has provided financial metrics for the fleet of stores that will survive a massive downsizing over the next three years.

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Revolutionizing Retail: How ERP Software Solves 10 Common Retail Pain Points

RETAIL MANAGEMENT SOFTWARE

In the dynamic and highly competitive world of retail, staying ahead of the curve is essential for success. With rapid technological advancements, businesses constantly seek innovative solutions to streamline operations, enhance efficiency, and improve customer satisfaction. One such solution that has been gaining significant traction in recent years is Enterprise Resource Planning (ERP) software.

Retail 87
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Vineyard Vines opens at Disney Springs

RetailDive

The lifestyle brand opened its 14th store minutes away from one of Florida’s top tourism destinations.

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Burger King Introduces Cheesy Menu Additions

RetailWire

Burger King's latest menu expansion is sure to catch the attention of cheese aficionados everywhere.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Walmart fires back at Amazon in fast delivery race

RetailDive

The retailer delivered 4.4 billion items over the past 12 months with either same-day or next-day speeds.

Retail 120
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Pedigree Dog Food Recall Over Pieces of Loose Metal

RetailWire

The kibble recall affects the brand's 44-pound bags sold at Walmart.

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Lowe’s beats expectations despite soft Q1

RetailDive

Net sales at the home improvement retailer fell over 4% in part because of a decline in big-ticket DIY spending.

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Cheez-It Cheez-In Diner Pops Up in Woodstock for One Week

RetailWire

This summer, Cheez-It fans have a new reason to hit the road to the Catskills in New York.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Coach scraps its copyright infringement lawsuit against Gap

RetailDive

The complaint, filed last month, focused on the use of the word “coach” on Old Navy T-shirts.

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Pork Farms unveils Four Mini Ploughman’s Pork Pies with Cheese & Pickle

TalkingRetail

Pork Farms has added four-pack Mini Ploughman’s Pork Pies with Cheese & Pickle. The four-pack Mini Ploughman’s Pork Pies with Cheese & Pickle is an expansion of Pork Farms’ successful Four Mini Pork Pie range.

Retail 59
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Vox Reveals Subscription Program as News Publishers Rally To Broaden Revenue Sources

RetailWire

As Vox approaches its 10th anniversary, the company is implementing a big shift in its business model.

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Usdaw calls for a protection of shop workers law in Northern Ireland amid rise in theft

TalkingRetail

Retail trade union Usdaw is deeply concerned by recorded crime statistics from the Police Service of Northern Ireland (PSNI) showing a 20% uplift in shoplifting in the last twelve months.

Retail 59
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.