Forrester eCommerce
MAY 21, 2024
In 2024, about 30 billion records from almost 4000 entities were breached, the so-called mother of all breaches, and we haven’t even hit the summer yet. Beyond data breaches, the threat landscape has evolved from run of the mill and opportunistic attacks a few years ago, to more sophisticated and targeted campaigns.
Retail TouchPoints
MAY 21, 2024
“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to the United Nations. While that definition doesn’t sound like it has much to do with commerce, millennial and Gen Z consumers are increasingly using their wallets to make an impact. In response, emerging brands and designers seeking to embrace consumers’ heightened desire to be global citizens are not only prioritizing sustainable practices; they’re also embeddi
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Forrester eCommerce
MAY 21, 2024
Let me start by stating the obvious: Automation has its best home in the contact center. At many brands, agents make up 10% of the workforce. They are the face of your brand to your customers, providing critical empathy and solving important problems.
Retail TouchPoints
MAY 21, 2024
Petco , partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie , will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for BOPIS orders. Additionally, customers starting an Ollie subscription from June 3-13 will receive a free pint with their purchase.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Forrester eCommerce
MAY 21, 2024
I recently published new research – Establish An Enterprise And Security Architecture Partnership To Improve Collaboration – which covers the importance of fostering partnership between Enterprise Architecture (EA) and Security Architecture (SA). Initially, I set out to uncover what friction existed between the two functions.
Retail TouchPoints
MAY 21, 2024
Francine Li Beauty curation and membership company IPSY has hired a new Chief Marketing Officer (CMO) to support the brand’s growth and innovation. Francine Li will report to CEO Scott Gilbertson, leading all marketing and communications to not only effectively engage current community members but also reach new customers. As someone who is deeply passionate about diversity, equity, and inclusion, Li also will work with IPSY leadership to advance these company-wide efforts. “Francine is a
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Retail TouchPoints
MAY 21, 2024
The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. Against this backdrop, network analytics emerges as a pivotal tool for retailers. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.
Forrester eCommerce
MAY 21, 2024
As integrations and APIs scale, the traditional central integration delivery team quickly becomes the central bottleneck team. Overwhelmed by demand, it becomes overworked while the pace and scale of delivery slows for IT organizations dependent on it.
Retail TouchPoints
MAY 21, 2024
Hanna Andersson has named Mike Frazzini, most recently Technology Chief of Staff at FTD , as its new Chief Technology Officer (CTO). Frazzini, who will report to CEO Aimée Lapic, brings 25 years’ experience in delivering effective software products, systems integrations and solutions for ecommerce, business intelligence, ERP, finance and operations.
Forrester eCommerce
MAY 21, 2024
Forrester's Global Retail E-Commerce Forecast, 2024 To 2028 report provides a five-year forecast of online and offline retail sales for 40 countries.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Retail TouchPoints
MAY 21, 2024
The Retail Industry Leaders Association has partnered with Optera to launch the Direct-Use Product Emissions Database (DPED) , to provide retailers and their suppliers with an aligned database for quantifying greenhouse gases emitted during use by appliances, electronics and power equipment. The DPED’s goal is to foster uniform metrics for comprehending and managing scope 3, category 11 direct-use emissions across the industry.
Forrester eCommerce
MAY 21, 2024
Early in my career, I received wise but tough coaching from a manager regarding struggles with a new colleague on a strategic project – pull them aside and have a real, candid conversation with the pursuit of clarity and understanding for the sake of the shared vision and mutual success.
RetailWire
MAY 21, 2024
BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.
RetailDive
MAY 21, 2024
The department store has provided financial metrics for the fleet of stores that will survive a massive downsizing over the next three years.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Practical eCommerce
MAY 21, 2024
This week: updates on tax compliance, accessibility, inventory, cross-channel order fulfillment, chargebacks, and management for perishable-goods brands. The post New Ecommerce Tools: May 21, 2024 appeared first on Practical Ecommerce.
RetailDive
MAY 21, 2024
The lifestyle brand opened its 14th store minutes away from one of Florida’s top tourism destinations.
RetailWire
MAY 21, 2024
The kibble recall affects the brand's 44-pound bags sold at Walmart.
RetailDive
MAY 21, 2024
The retailer delivered 4.4 billion items over the past 12 months with either same-day or next-day speeds.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RETAIL MANAGEMENT SOFTWARE
MAY 21, 2024
In the dynamic and highly competitive world of retail, staying ahead of the curve is essential for success. With rapid technological advancements, businesses constantly seek innovative solutions to streamline operations, enhance efficiency, and improve customer satisfaction. One such solution that has been gaining significant traction in recent years is Enterprise Resource Planning (ERP) software.
RetailDive
MAY 21, 2024
The locations in Maryland, Florida and New Jersey have new design elements including a “balloon shopping experience” and “birthday worlds.
RetailWire
MAY 21, 2024
Target has initiated a sweeping price reduction campaign, aiming to alleviate the burden of inflation on consumers while luring back wary shoppers.
RetailDive
MAY 21, 2024
The complaint, filed last month, focused on the use of the word “coach” on Old Navy T-shirts.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
RetailWire
MAY 21, 2024
Burger King's latest menu expansion is sure to catch the attention of cheese aficionados everywhere.
RetailDive
MAY 21, 2024
Net sales at the home improvement retailer fell over 4% in part because of a decline in big-ticket DIY spending.
RetailWire
MAY 21, 2024
This summer, Cheez-It fans have a new reason to hit the road to the Catskills in New York.
Salsify
MAY 21, 2024
As more and more consumers head online, it’s increasingly important for brands to foster relationships with shoppers instead of relegating themselves to faceless entities — if they want to win sales, that is.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
RetailWire
MAY 21, 2024
As Vox approaches its 10th anniversary, the company is implementing a big shift in its business model.
Wiser
MAY 21, 2024
Maintaining an effective distribution network is not only costly but paramount for ensuring products move seamlessly from the brand to the consumer. The allure of parallel imports for shoppers, with their often competitive prices and unique styles not typically available in the domestic market, poses a significant challenge. However, these unauthorized distributions risk diminishing brand perception and product value, given the potential lack of authenticity and post-sale support that official c
RetailWire
MAY 21, 2024
There were 211 passengers and 18 crew members on board.
TalkingRetail
MAY 21, 2024
Pork Farms has added four-pack Mini Ploughman’s Pork Pies with Cheese & Pickle. The four-pack Mini Ploughman’s Pork Pies with Cheese & Pickle is an expansion of Pork Farms’ successful Four Mini Pork Pie range.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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