Forrester eCommerce
MARCH 13, 2024
The US House of Representatives just passed legislation that could determine the future of TikTok in the US — pending action by both the Senate and the President. Should the measure succeed, TikTok would effectively be banned in the US unless its China-based parent company, ByteDance, divests from the app.
Retail TouchPoints
MARCH 13, 2024
Long before there was livestreaming, social media or even the internet, there were home shopping networks — and the undisputed leaders of that realm were QVC and HSN , now both operated under the umbrella of Qurate Retail Group. But the heyday of “home shopping” in that context is now firmly behind us. Consumers, especially younger ones, have moved on to places like Netflix , YouTube and TikTok.
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Forrester eCommerce
MARCH 13, 2024
Today, Microsoft announced that the official launch day of Copilot for Security for will be April 1, 2024. This proves that Microsoft won’t let a late-night snowstorm stop its pursuit of security revenue or finding new applications for generative AI.
Retail TouchPoints
MARCH 13, 2024
Dollar Tree Inc. will shutter approximately 600 Family Dollar stores in the first half of its 2024 fiscal year, which began Feb. 4, 2024. The discount retailer also plans to close an additional 370 Family Dollar stores and 30 Dollar Tree locations over the next several years as each store’s current lease expires. The retailer opened 219 stores during its Q4 for a total of 641 during the full fiscal year.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
MARCH 13, 2024
What is Broadcom planning to do with VMware’s Carbon Black unit? Find out in this blog covering the plan to integrate Carbon Black with Broadcom's existing product lineup.
Retail TouchPoints
MARCH 13, 2024
Purple Innovation, Inc. , maker of the Purple mattress, and Tempur Sealy International, Inc. , have established new partnership parameters amid Tempur Sealy’s planned acquisition of Mattress Firm. The companies also have “amicably resolved” their “various intellectual property disputes,” according to a Purple press release. Tempur Sealy initially announced its plans to acquire Mattress Firm in May 2023 for $4 billion in a cash and stock transaction.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
MARCH 13, 2024
Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club
Forrester eCommerce
MARCH 13, 2024
Great customer service sets companies apart. And, you leave money on the table if you don’t meet your customer’s expectations of engagement. Business and IT leaders understand the economics of great customer service, and Forrester data shows that over 70% of enterprises invest modern solutions.
Retail TouchPoints
MARCH 13, 2024
Americans discard nearly 120 billion pounds of food every year — approximately 40% of the country’s food supply. Rite Aid is tackling this food waste issue head-on by partnering with Copia , a technology-enabled service that helps manage food surplus redistribution. The pharmacy retailer will use Copia’s platform to track inventory, prove compliance and record impact.
Forrester eCommerce
MARCH 13, 2024
Lead-to-Cash (L2C) Source-to-Pay (S2P) Customer Service Request Management Requiring a Truck Roll Asset Warranty and Subscription Management …………………… What do all these processes have in common? Two things. 1. They are processes that span organizational silos within an enterprise, where work must be intelligently orchestrated across operations for the desired business outcome; and 2.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
MARCH 13, 2024
At the iconic intersection of Broadway and 57 th Street, Nordstrom is launching Bode at The Corner, the first in a series of pop-ups and brand takeovers in a dedicated space at the Nordstrom NYC flagship. The Bode installation, open through April 7, 2024, will feature the brand’s luxury menswear and womenswear collections, which are characterized by high-level historical reproductions as a means of preserving handcraft techniques.
Forrester eCommerce
MARCH 13, 2024
Forrester’s 2023 State Of VoC And CX Measurement Practices Survey results are in. They reveal some continued trends — and some interesting shifts.
Retail TouchPoints
MARCH 13, 2024
As it readies for the opening of its first large-format store , Wayfair is rolling out refreshed branding and a new campaign called “Welcome to the Wayborhood.” Image courtesy Wayfair Wayfair’s first store will open this spring in Wilmette, Ill., just outside of Chicago. The company promises “immersive and interactive” experiences across 19 departments, ranging from furniture and décor to outdoor and home improvement.
Forrester eCommerce
MARCH 13, 2024
Most organizations worldwide that use AI must comply with the act — and there is much to do with little time to do it. Here's what you need to know.
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UpSellIt
MARCH 13, 2024
As the seasons change, so do the lives and priorities of your target audience. Seasonal marketing isn’t just about promoting products or services during specific times of the year, it’s about resonating with your customers as their needs, desires, and behaviors evolve with each season. In this blog, we dive into the intricacies of seasonal marketing and how ecommerce brands can leverage spring to drive engagement, conversions, and revenue.
Forrester eCommerce
MARCH 13, 2024
People with disabilities are a valuable resource to firms looking to innovate and create new ways of working with their customers.
Practical eCommerce
MARCH 13, 2024
Google's latest updates prioritize spam — manually and algorithmically — in three key areas. The post Google Spam Policies, Explained appeared first on Practical Ecommerce.
Forrester eCommerce
MARCH 13, 2024
Or, How To Know If You Are A Bad Leader (And How To Fix It) In 2022, employees experienced five times the number of planned changes that they saw in 2016. Not surprisingly, that drastic increase in the volume of change greatly reduced employee willingness to support it.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailWire
MARCH 13, 2024
IBM recently conveyed to its employees within its marketing and communications division that a reduction in the workforce is imminent, as reported by an insider familiar with the situation.
ChannelSale
MARCH 13, 2024
You have come to the right place to look back on the e-commerce sector in 2023 and what trends to arrive in 2024 to increase its sales rapidly. Statistics confirm that e-commerce sales in 2023 crossed 6.5 trillion dollars and will cross 8 trillion dollars by 2026. It is because of the increasing prevalence of voice search, AR to visualize purchases, voice commerce, livestream shopping, the rise in new marketplaces & distribution channels, and many more.
RetailWire
MARCH 13, 2024
The United States House of Representatives has passed a bipartisan bill aimed at banning TikTok in the United States. Now the bill moves to the Senate, and if it passes, it will force TikTok’s Chinese owner to sell the popular video app, or else it will be banned in the U.S.
RetailDive
MARCH 13, 2024
Come April 1, the athletics brand founder will take the helm once more. Linnartz, who is stepping down, has been CEO for barely a year.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailWire
MARCH 13, 2024
Family Dollar, a discount chain serving low-income urban customers, announced plans to shut down nearly 1,000 stores due to years of mismanagement and poor conditions.
Wiser
MARCH 13, 2024
Understanding the structure of retail and key account teams within the Fast-Moving Consumer Goods (FMCG) industry is crucial for anyone looking to make a mark in this field. These teams are the backbone of a brand’s success in the retail space, each playing a distinct but interconnected role in ensuring products reach the shelves effectively and efficiently.
RetailWire
MARCH 13, 2024
Pi Day, celebrated annually on March 14 (3/14), brings deals on both pizza and dessert pies at various restaurants and grocery stores. Here's what to expect for 2024.
RetailDive
MARCH 13, 2024
COO Joe Vernachio takes over for co-founder Joey Zwillinger on Friday as the DTC brand reported a 15% sales drop in 2023.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
RetailWire
MARCH 13, 2024
The staff of a Dollar General Store in Wisconsin all walked off their jobs at the same time over the weekend. They claim they are "overworked" and "underpaid.
RetailDive
MARCH 13, 2024
The Swiss athletics brand continues to build out its global footprint, opening stores in China, Germany and Latin America, as it leans into its DTC channels.
RetailWire
MARCH 13, 2024
Toyota Motor, along with other major Japanese companies like Panasonic, Nippon Steel, and Nissan, has made a landmark decision in agreeing to the largest pay increase for factory workers in 25 years.
RetailDive
MARCH 13, 2024
The company said continued inflation is pressuring Family Dollar's core customer base.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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