Thu.Apr 10, 2025

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How Retailers can Find Balance When Consumers are Polarized on Social Issues

Retail TouchPoints

In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values. When brands like Target and Amazon announced they would deprioritize company DEI efforts, social media erupted with boycott threats and planned blackouts. Conversely, companies like Costco doubled down on DEI efforts , and social media feeds became filled with consumers signing up for memberships.

Consumer 147
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Returns Management on Shopify: Features, Apps & Best Practices

lateshipment

Shopify powers over 5.6 million online stores across the globe. In North America, it owns close to 30% of the e-commerce platform market. It’s trusted not just for building storefronts but for supporting everything that happens after a sale: shipping, fulfillment, and, yes, returns. Now, here’s the reality: Returns are part of doing business online.

Shopify 130
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Sam’s Club to Add 15 New Stores a Year, Remodel Fleet as Digital-First Locations

Retail TouchPoints

Sams Club has laid out an ambitious growth plan that includes creating a pipeline of 15 new stores per year and doubling its membership over the next eight to 10 years. Additionally, the retailer will use its digital-first Grapevine, Texas location as the model for future Sams Club stores as it remodels all 600 clubs in a strategic long-term growth investment.

eCommerce 147
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ACS welcomes government plan to put thousands of new police officers on the beat

TalkingRetail

ACS has welcomed the announcement of a new Neighbourhood Policing Guarantee from the government, aiming to ensure that every community across the country will have dedicated and specialist neighbourhood policing teams.

Retail 98
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Sephora Rides High as Beauty Partner for WNBA’s Valkyries

Retail TouchPoints

Sephora has entered a multi-year partnership with the WNBAs Golden State Valkyries , the leagues newest team, that include naming rights to the teams performance center in Oakland, Calif. In the digital realm, Sephora will offer behind-the-scenes access through the Valkyries digital and social media channels, including a dedicated season-long content series spotlighting the players on game days throughout their inaugural season.

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Connect EX To CX For Real Transformation

Forrester eCommerce

When employees are engaged, a better customer experience follows. Learn about two core elements for building an EX-to-CX strategy.

More Trending

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Campaign Tycoons, Assemble! Highlights from a Forrester B2B Summit Workshop

Forrester eCommerce

Read highlights from B2B Summit Become the Ultimate Campaign Tycoon workshop conducted at Forresters B2B Summit in Phoenix on April 1st.

Workshop 195
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Kellogg’s Football Camps return for a second year

TalkingRetail

Kelloggs Football Camps return for a second year with over 30,000 free places and exclusive new kit, in partnership with the English Football League (EFL), current Premier League champions, Manchester City, and Scottish powerhouses, Celtic and Rangers.

Retail 59
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Navigating The Storm: How B2B Leaders Can Weather Volatility And Thrive

Forrester eCommerce

Doubling down on customer insights, leaning into stability where it exists, and staying empathetic and adaptable will help B2B leaders stay on course.

B2B 195
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Trading Standards team raids Southend c-stores, seizing Illegal products

TalkingRetail

Thousands of illegal cigarettes, 10 kilos of hand-rolling tobacco and over 1,000 illegal disposable vapes have been seized during raids on three convenience stores in Southend.

Retail 52
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Small businesses may take the brunt of tariffs, even when they’re based in the US

RetailDive

Small-scale boutiques, brands and factories don’t have the deep pockets, diverse supply chains or flexibility enjoyed by chains like Walmart.

Supplies 115
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Musgrave announces ‘Store of the Year’ winners

TalkingRetail

Five local SuperValu, Centra and Mace stores have been awarded the prestigious title of Store of the Year at Musgraves annual awards ceremony. The Musgrave awards ceremony celebrates and recognises the achievements, hard work and dedication of its retail partners across the three brands.

Retail 59
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At brick-and-mortar powerhouse Walmart, e-commerce turns profitable

RetailDive

The retail giant isn’t immune to tariff fallout but is maintaining its outlook, in part because it sees market share opportunity, executives said Wednesday.

eCommerce 114
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Tesco reports year-on-year sales increase for Booker

TalkingRetail

Tescos preliminary results show Bookers core retail like-for-like sales increased by 0.9% year-on-year, growing ahead of the market. It has been supported by a further 566 net new retail partners in the year.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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EBay taps AI to make listing easier for sellers on mobile

RetailDive

The marketplace is continuing to build on creating a seamless listing experience with new mobile AI tools.

Mobile 107
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Footfall trends rise across UK retail, but budget fallout looms

TalkingRetail

Retail footfall remained upbeat in March as overall visitor activity rose by 4.6% from the month before, according to retail tech experts MRI Software.

Retail 52
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Krispy Kreme Launches Bunny-Themed Doughnut Line for Easter

RetailWire

Krispy Kreme is getting into the holiday spirit.

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New collaboration with Anthony Joshua and Lucozade Alert  

TalkingRetail

Lucozade Alert has announced a new collaboration with Lucozade athlete and long-term brand ambassador, Anthony Joshua, with new Lucozade Alert Mango Peachade Zero Sugar - Anthony Joshua edition.

Retail 52
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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The Real Test of Unified Commerce

Practical eCommerce

Combining multiple commerce systems for a unified view of customers and products seems compelling. Do the benefits justify the cost? The post The Real Test of Unified Commerce appeared first on Practical Ecommerce.

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Funkin Cocktails introduces new Apple Sour Martini

TalkingRetail

Funkin Cocktails has launched a new addition to its Nitro Cocktails offering with Funkin Cocktails Apple Sour Martini.

Retail 52
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As TikTok Shop’s fate remains in balance, social commerce gains traction

RetailDive

The social media app with its popular e-commerce feature is in a state of suspense after a ban was once again delayed. Here’s a look at what this means for retail and how experts feel brands should respond.

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10 best Mailmodo alternatives in 2025

Omnisend

Reading Time: 9 minutes Mailmodo stands out with its unique interactive emails that let recipients engage with content like games and sliders. However, its plans have tiered features, and they can get expensive. The good news is plenty of Mailmodo alternatives offer more value and features. For instance, Mailmodo doesnt have a free plan, but Omnisend does without any standard feature restrictions, and paid plans have a lower entry price.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Peloton names new COO, chief commercial officer

RetailDive

As a result, the retailer’s chief supply chain officer is leaving the business and the company is on the hunt for a new chief of information.

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Best Sender alternatives for email marketing in 2025

Omnisend

Reading Time: 10 minutes There are plenty of high-quality Sender alternatives to start your email marketing journey or migrate to for more advanced features. Senders appeal is its affordability for mass email campaigns alongside automations, such as abandoned carts and order confirmations. It covers basic email requirements, but big and growing stores can find that it doesnt cover the customer journey stages they need to drive revenue.

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EV Maker Polestar Takes Direct Aim at Tesla With $20,000 Discount

RetailWire

Polestar is running a campaign to attract current Tesla owners.

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New Ecommerce Tools: April 10, 2025

Practical eCommerce

This week's installment covers new rollouts from Amazon, PayPal, Doola, Appriss Retail, DHL, Temu, Visa, Spire, Best Buy, Trustfull, Blackhawk Networks, and more. The post New Ecommerce Tools: April 10, 2025 appeared first on Practical Ecommerce.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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7 best sports ecommerce websites and why they work

Omnisend

Reading Time: 8 minutes Brands in the fitness industry are relying on sports ecommerce websites more than ever as online sales continue to see explosive growth. But you need more than a simple site design and domain name you need a highly engaging online storefront to attract and retain customers. It doesn’t matter if you’re an established brand or just starting your business.

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Pizza Hut Goes Gourmet With Caviar Creation

RetailWire

Pizza Hut has elevated the simple pizza into an elevated dining experience with the introduction of Pizza Caviar.

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Amazon pilots AI app feature that can buy items from third-party sites

RetailDive

Buy for Me can purchase eligible products from third-party sites without customers leaving the Amazon Shopping app.

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Prada Buys Versace, Reshaping the Luxury Fashion Landscape

RetailWire

Prada bought Versace in a stunning $1.375 billion acquisition, uniting the two Italian fashion houses.

Fashion 52
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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.