Mon.May 27, 2024

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Customer Service is Personal, so Show Me the Love

Retail TouchPoints

Service is a mission-critical activity that deserves your attention today and every day. Key findings and surprises from Bizrate Insights’ January 2024 survey of 900 online shoppers provide a framework to view what is most important to the demanding online shopper. Retailers must beware. A look at the mindset of the online shopper relative to customer service should remind every retailer that they are only as good as their current interaction.

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Chrome Extensions for Search Console

Practical eCommerce

Data from Search Console can seem overwhelming. These three tools can help. The post Chrome Extensions for Search Console appeared first on Practical Ecommerce.

eCommerce 116
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Top Deals for National Hamburger Day 2024

RetailWire

National Hamburger Day 2024 is just around the corner, falling on Tuesday, May 28. This beloved day caps off National Hamburger Month, offering burger enthusiasts a variety of deals and free food options across the country. Here’s a roundup of some of the best offers available for National Hamburger Day.

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How To Streamline Processes For Offline Payments In HubSpot: The CRM Benefits

MakeWebBetter

Offline payments sound better when you can rely on an automated mechanism that helps keep track of this cash flow. Using HubSpot CRM alongside integrating an offline payment system surely can help you unlock new levels of efficiency while not messing it up. So, today we'll learn how to bridge the gap between accommodating offline [.] The post How To Streamline Processes For Offline Payments In HubSpot: The CRM Benefits appeared first on MakeWebBetter.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Frontier Airlines Urges Crackdown on ‘Rampant Abuse’ of Wheelchairs

RetailWire

Frontier Airlines' CEO, Barry Biffle, says requesting the services when you don't need them causes delays for passengers.

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Four Creative Trade Show Booth Ideas For Your Retail Brand to Attract More Visitors

RetailMinded

A trade show is a competitive playground where multiple upcoming businesses are eyeing consumer attention. It presents an excellent opportunity for you to network and generate immediate leads. However, how do you attract visitors who are spoilt for choices in the event and probably have short attention spans? You need something that serves two purposes: it is relevant to the ecosystem and is eye-catching.

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2024 Holiday Shopping Season Prep Already You Bet!

ChannelSale

The retailers must prepare for the shoppers as soon as holiday shopping time arrives. This time of the year is very crucial for them. As per studies conducted in this field, 28 percent people start holiday shopping well before November. Thus, online retailers must be prepared for the sudden increase in shoppers. They may encounter many challenges, such as supply chain issues, uncertainties, shipping delays, etc.

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China is Spending $47.5 Billion For Chip Industry

RetailWire

China is significantly bolstering its semiconductor industry with a historic investment of $47.5 billion, reflecting its strategic push to become a global leader in advanced technology. This substantial fund comes as part of China's broader ambition to achieve technological self-reliance amid escalating tensions with the United States over chip exports.

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Amazon US Retail Sales Forecasted to Grow by More than $100 Billion in 2024

ChannelSale

Amazon is transforming US retail and latest estimates peg the same to reach $641.3 billion this year. This is a rise of 19.9% from the previous year. Projected growth across categories The estimates project the following top level physical goods categories that will have the highest YoY growth rates this year on Amazon US Category name Estimated sales (in 2024) Projected YoY growth rate CDs and Vinyl $607.5 million +29.6% Beauty and personal care products $36 billion +26.0% Pet supplies $2

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European Central Bank Set to Cut Interest Rates Next Week

RetailWire

The European Central Bank (ECB) is poised to reduce interest rates in its upcoming meeting, marking a significant shift in monetary policy aimed at addressing the current economic landscape. Recent statements from key ECB officials, including Olli Rehn and Philip Lane, suggest that the decision to cut rates is nearly certain.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Elon Musk’s xAI Secures $6B Backing in New Funding Round

RetailWire

On Sunday, Elon Musk's artificial intelligence startup, xAI, announced that it has successfully raised $6 billion in a recent funding round, marking one of the biggest deals within the rapidly growing field.

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Why TJX and Ross Are on Track for Continued Growth

RetailWire

Off-price retailers such as TJX Companies and Ross continue to see sales increase and are capturing market share from competitors.

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Eli Lilly Invests $5.3B in Indiana Plant for Mounjaro, Zepbound

RetailWire

Eli Lilly is hoping to bridge the gap between supply and demand for the weight loss drugs.