Forrester eCommerce
OCTOBER 8, 2024
The Forrester State of Customer Obsession 2024 survey data shows a common thread among B2B companies that reach the highest level of customer obsession. They commit to putting the vision into action, and never stop.
Retail TouchPoints
OCTOBER 8, 2024
It’s unclear why B2B ecommerce is often compared with B2C, given how different the experiences are for buyers and the underlying infrastructures for selling products online. Yet the comparisons persist, with many B2B companies frustrated that they can’t fully monetize their ecommerce channel. In fact, 65% of B2B leaders said that ecommerce was broken at their organization in the 2024 State of B2B Ecommerce Report by Forrester Consulting and Zoovu.
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Forrester eCommerce
OCTOBER 8, 2024
Marketers constantly ask how AI will shape content strategy and creation and improve business impact. Today’s announcement that Siteimprove is acquiring MarketMuse provides one potential answer, pointing to a new era with an AI-driven approach to the content lifecycle.
Retail TouchPoints
OCTOBER 8, 2024
Albertsons Media Collective will integrate rewards app Fetch into its retail media network (RMN) offerings, using Fetch Points to incentivize consumers to try products, add more to shopping carts and maintain relationships with their favorite brands. The new service is designed to expand the Albertsons’ RMN service offerings to CPG brands seeking to drive retailer-specific sales of their products.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Forrester eCommerce
OCTOBER 8, 2024
To outpace the pack and win in today’s market, firms must embrace the ubiquitous nature of digital as the competitive weapon and embed digital capabilities into the core of their business.
Retail TouchPoints
OCTOBER 8, 2024
Later this month, Sam’s Club will reopen a tornado-damaged store in Grapevine, Texas that will feature displays of online-only products where the checkout lanes would be in a typical store, as well as four times more space for associates to assemble ecommerce orders, according to CNBC and confirmed by the retailer. Member customers will need to use the Sam’s Club Scan & Go app to record their purchases as they walk through the store.
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Retail TouchPoints
OCTOBER 8, 2024
Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties. Belk plans to utilize sponsored products and onsite display, with plans to expand to additional formats in 2025.
Forrester eCommerce
OCTOBER 8, 2024
In an era, where people have started doing everything on their phone: is your bank’s mobile app evolving at the pace of your customers’ expectations? Our latest Digital Experience Review of Indian mobile banking apps is just out. It reveals a landscape ripe with innovation yet marked by notable gaps in customer experience (CX).
Retail TouchPoints
OCTOBER 8, 2024
Save A Lot has opened a microfulfillment center at its Brooklyn, N.Y. warehouse that leverages automated fulfillment technology from Fabric , allowing the supermarket retailer to support faster on-demand delivery throughout the borough via Uber Eats. Fabric’s solutions can assemble 50 -item orders in just six to eight minutes, according to the company.
Salsify
OCTOBER 8, 2024
Learn more about the importance of complete product content in shopping experiences, the Salsify Content Completeness Score (CCS), and how to ace it.
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
lateshipment
OCTOBER 8, 2024
Did you know that e-commerce sales are expected to grow to $6.3 trillion in 2024 and $7.9 trillion by 2027? Verdict: E-commerce is growing. And the result — competing businesses, especially market leaders are keen to lean on innovation in order to stay relevant and at the top. If you’d like to be a part of these succeeding businesses, all you have to do is two things: streamline your operations and exceed your customers’ expectations.
RetailWire
OCTOBER 8, 2024
The Supreme Court declined to hear Uber and Lyft's arguments.
Practical eCommerce
OCTOBER 8, 2024
Here are three third-party extensions to create GA4 reports, add annotations, and access data quickly. The post Handy Chrome Extensions for Google Analytics appeared first on Practical Ecommerce.
RetailDive
OCTOBER 8, 2024
If the overall deal goes through, Tempur Sealy would sell 176 stores to rival Mattress Warehouse and operate over 2,800 retail stores worldwide.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
RetailWire
OCTOBER 8, 2024
TGI Fridays wasn't a hit in Britain.
RetailDive
OCTOBER 8, 2024
Shoppers at the digitally focused store, due to open next week in Grapevine, Texas, will need to use the retailer’s Scan & Go app to make purchases.
RetailWire
OCTOBER 8, 2024
The "Waffle House Index" has long been an unofficial indicator of hurricane severity.
RetailDive
OCTOBER 8, 2024
One day there may be another innovative product that hits the cultural zeitgeist, but even then experts say the fall favorite is here to stay.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RetailWire
OCTOBER 8, 2024
With chocolate prices going up, candy makers produced less-expensive gummies for Halloween.
RetailDive
OCTOBER 8, 2024
The 44-piece homeware collection in partnership with the museum includes dinnerware, glassware, textiles and candles.
RetailWire
OCTOBER 8, 2024
Walmart-owned Sam's Club is testing a new store concept that eliminates traditional cash registers.
RetailDive
OCTOBER 8, 2024
The label will team up with Janie and Jack, an upscale children’s apparel retailer the investment platform acquired from Gap Inc. in 2021.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
RetailWire
OCTOBER 8, 2024
You can't go wrong with a deal that's perfect for two to share for under $20 at Buffalo Wild Wings.
RetailDive
OCTOBER 8, 2024
The company discriminated against unionizing employees and refused to collectively bargain with them, the board said in a complaint.
RetailWire
OCTOBER 8, 2024
It will soon cost more to play Mega Millions, but there's an advantage to the increase.
TalkingRetail
OCTOBER 8, 2024
The government faces urgent calls to invest in vape enforcement after new research raises questions over the ‘missing millions’ that the previous government pledged in funding…but failed to deliver.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
RetailWire
OCTOBER 8, 2024
PepsiCo has revealed its Q3 results and cut its guidance for 2024.
RetailDive
OCTOBER 8, 2024
The new capabilities aim to deliver benefits for brands and retailers while also driving repeated customer use of the technology.
ESW
OCTOBER 8, 2024
When you’re expanding your ecommerce business into new, international markets, you think a lot about growth drivers. But do you consider customer service as a key to successful international growth? Sure, you probably think about customer acquisition. In order to grow, you need new shoppers in your new markets. And you think about controlling costs, increasing revenue and leveraging your competitive advantage to maximise your growth.
Digital Doughnut
OCTOBER 8, 2024
Recorded in partnership with SNP, a world leading data transformation company, and on location at GSK's London office, Russell Goldsmith is joined by Shobie Ramakrishnan, Chief Digital and Technology Officer, GSK and Alex Smith, Director of Strategy and Solutions, SNP to explore how companies are embracing innovation, metrics, and data to meet the challenges of today and tomorrow.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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