Forrester eCommerce
OCTOBER 8, 2024
The Forrester State of Customer Obsession 2024 survey data shows a common thread among B2B companies that reach the highest level of customer obsession. They commit to putting the vision into action, and never stop.
Retail TouchPoints
OCTOBER 8, 2024
It’s unclear why B2B ecommerce is often compared with B2C, given how different the experiences are for buyers and the underlying infrastructures for selling products online. Yet the comparisons persist, with many B2B companies frustrated that they can’t fully monetize their ecommerce channel. In fact, 65% of B2B leaders said that ecommerce was broken at their organization in the 2024 State of B2B Ecommerce Report by Forrester Consulting and Zoovu.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester eCommerce
OCTOBER 8, 2024
Marketers constantly ask how AI will shape content strategy and creation and improve business impact. Today’s announcement that Siteimprove is acquiring MarketMuse provides one potential answer, pointing to a new era with an AI-driven approach to the content lifecycle.
Retail TouchPoints
OCTOBER 8, 2024
Albertsons Media Collective will integrate rewards app Fetch into its retail media network (RMN) offerings, using Fetch Points to incentivize consumers to try products, add more to shopping carts and maintain relationships with their favorite brands. The new service is designed to expand the Albertsons’ RMN service offerings to CPG brands seeking to drive retailer-specific sales of their products.
Speaker: Becky Parisotto
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Forrester eCommerce
OCTOBER 8, 2024
To outpace the pack and win in today’s market, firms must embrace the ubiquitous nature of digital as the competitive weapon and embed digital capabilities into the core of their business.
Retail TouchPoints
OCTOBER 8, 2024
Later this month, Sam’s Club will reopen a tornado-damaged store in Grapevine, Texas that will feature displays of online-only products where the checkout lanes would be in a typical store, as well as four times more space for associates to assemble ecommerce orders, according to CNBC and confirmed by the retailer. Member customers will need to use the Sam’s Club Scan & Go app to record their purchases as they walk through the store.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
.png
)
|
Retail TouchPoints
OCTOBER 8, 2024
Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties. Belk plans to utilize sponsored products and onsite display, with plans to expand to additional formats in 2025.
Forrester eCommerce
OCTOBER 8, 2024
In an era, where people have started doing everything on their phone: is your bank’s mobile app evolving at the pace of your customers’ expectations? Our latest Digital Experience Review of Indian mobile banking apps is just out. It reveals a landscape ripe with innovation yet marked by notable gaps in customer experience (CX).
Retail TouchPoints
OCTOBER 8, 2024
Save A Lot has opened a microfulfillment center at its Brooklyn, N.Y. warehouse that leverages automated fulfillment technology from Fabric , allowing the supermarket retailer to support faster on-demand delivery throughout the borough via Uber Eats. Fabric’s solutions can assemble 50 -item orders in just six to eight minutes, according to the company.
lateshipment
OCTOBER 8, 2024
Did you know that e-commerce sales are expected to grow to $6.3 trillion in 2024 and $7.9 trillion by 2027? Verdict: E-commerce is growing. And the result — competing businesses, especially market leaders are keen to lean on innovation in order to stay relevant and at the top. If you’d like to be a part of these succeeding businesses, all you have to do is two things: streamline your operations and exceed your customers’ expectations.
Advertisement
Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
RetailWire
OCTOBER 8, 2024
The Supreme Court declined to hear Uber and Lyft's arguments.
Practical eCommerce
OCTOBER 8, 2024
Here are three third-party extensions to create GA4 reports, add annotations, and access data quickly. The post Handy Chrome Extensions for Google Analytics appeared first on Practical Ecommerce.
Salsify
OCTOBER 8, 2024
Learn more about the importance of complete product content in shopping experiences, the Salsify Content Completeness Score (CCS), and how to ace it.
RetailWire
OCTOBER 8, 2024
TGI Fridays wasn't a hit in Britain.
Advertisement
October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
RetailDive
OCTOBER 8, 2024
If the overall deal goes through, Tempur Sealy would sell 176 stores to rival Mattress Warehouse and operate over 2,800 retail stores worldwide.
RetailWire
OCTOBER 8, 2024
The "Waffle House Index" has long been an unofficial indicator of hurricane severity.
RetailDive
OCTOBER 8, 2024
Shoppers at the digitally focused store, due to open next week in Grapevine, Texas, will need to use the retailer’s Scan & Go app to make purchases.
RetailWire
OCTOBER 8, 2024
With chocolate prices going up, candy makers produced less-expensive gummies for Halloween.
Advertisement
Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
TalkingRetail
OCTOBER 8, 2024
The government faces urgent calls to invest in vape enforcement after new research raises questions over the ‘missing millions’ that the previous government pledged in funding…but failed to deliver.
RetailWire
OCTOBER 8, 2024
Walmart-owned Sam's Club is testing a new store concept that eliminates traditional cash registers.
RetailDive
OCTOBER 8, 2024
One day there may be another innovative product that hits the cultural zeitgeist, but even then experts say the fall favorite is here to stay.
RetailWire
OCTOBER 8, 2024
You can't go wrong with a deal that's perfect for two to share for under $20 at Buffalo Wild Wings.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
ESW
OCTOBER 8, 2024
When you’re expanding your ecommerce business into new, international markets, you think a lot about growth drivers. But do you consider customer service as a key to successful international growth? Sure, you probably think about customer acquisition. In order to grow, you need new shoppers in your new markets. And you think about controlling costs, increasing revenue and leveraging your competitive advantage to maximise your growth.
RetailWire
OCTOBER 8, 2024
It will soon cost more to play Mega Millions, but there's an advantage to the increase.
RetailDive
OCTOBER 8, 2024
The 44-piece homeware collection in partnership with the museum includes dinnerware, glassware, textiles and candles.
RetailWire
OCTOBER 8, 2024
PepsiCo has revealed its Q3 results and cut its guidance for 2024.
Advertisement
Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailDive
OCTOBER 8, 2024
The company discriminated against unionizing employees and refused to collectively bargain with them, the board said in a complaint.
Digital Doughnut
OCTOBER 8, 2024
Recorded in partnership with SNP, a world leading data transformation company, and on location at GSK's London office, Russell Goldsmith is joined by Shobie Ramakrishnan, Chief Digital and Technology Officer, GSK and Alex Smith, Director of Strategy and Solutions, SNP to explore how companies are embracing innovation, metrics, and data to meet the challenges of today and tomorrow.
RetailDive
OCTOBER 8, 2024
The label will team up with Janie and Jack, an upscale children’s apparel retailer the investment platform acquired from Gap Inc. in 2021.
365 Retail
OCTOBER 8, 2024
The UK remains a focal point for international retail expansion, according to the latest findings from MAPIC’s newly launched Observatory of Cross-Border Retail & Food. The observatory, developed by MAPIC in conjunction with Cushman & Wakefield, serves as a comprehensive guide for stakeholders looking to enter or expand within the UK market.
Advertisement
Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
Expert insights. Personalized for you.
221 
Let's personalize your content