Wed.Jan 15, 2025

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Marketing to Your Customer’s New Year Mindset

UpSellIt

As the calendar turns to January, customers are stepping into the new year with fresh goals, renewed motivation, and a mindset primed for change. For ecommerce retailers, this period is the perfect time to align your marketing efforts with the psychology of shoppers. By understanding their post-holiday season mindset and leveraging tailored strategies, you can position your brand top of mind and kick off the year with impactful New Year marketing campaigns.

Marketing 111
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Tracee Ellis Ross on Innovation, Team Building and Why ‘Challenge’ Marketing is Broken

Retail TouchPoints

Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends , but it was her lifelong experience as a curly girly (a woman with curled and coiled hair) that inspired the idea and was validated by generations of women with similar experiences. I wanted to actually create products that supported hair the way it grew out of its head not to straighten it or anything, Ross said during a conversation with Business of Fashion s Sheena Butler-Young

Marketing 279
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Google Pressures Microsoft 365 By Adding Gemini To Workspace For (Mostly) Free

Forrester eCommerce

Today, Google announced that it will include the best of Google AI in its Workspace Business and Workspace Enterprise plans, without the need to purchase an add-on. Will this make Workspace more competitive against Microsoft 365?

Customer 243
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Furthermore, the number of people relying on digital wallets on their smartphones, rather than carrying a traditional purse containing cash, continues to rise.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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A Quick And Dirty Guide To Cryptocurrencies, Stablecoins, And CBDCs

Forrester eCommerce

What's the difference between a cryptocurrency and a stablecoin? What's a CBDC, anyway? We demystify the key terms in this blog post.

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Joann Files for Second Bankruptcy in 10 Months, Seeks Buyer

Retail TouchPoints

Joann has filed for bankruptcy protection for the second time in less than one year and is seeking a buyer, according to CNN and multiple media reports. The crafts retailer entered a structured bankruptcy in March 2024 but emerged as a private company a little over one month later. Joann kept all 800+ brick-and-mortar stores open as part of that deal, which appears to have been a strategic mistake.

Document 271

More Trending

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Walmart Updates Branding to Better Align with Heritage and Innovation

Retail TouchPoints

Walmart has unveiled a refreshed look and feel to better showcase its legacy and commitment to its customers. The comprehensive image revamp will extend across channels and touch points from the retailers website and app to all stores. The new branding was rolled out in Walmarts Store 4108 in Springdale, Ark., this past October and will expand to all remaining stores over an undisclosed period.

Channel 279
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BOXPARK to Launch PLAYBOX

365 Retail

This February, BOXPARK is set to unveil its newest venture, PLAYBOX , an immersive social gaming experience located at BOXPARK Croydon. Combining competitive socialising, live sports, and vibrant entertainment, PLAYBOX aims to redefine social experiences in South London. Image: Boxpark Spanning 3,500 square feet, PLAYBOX is designed to create an all-encompassing gaming experience.

Games 69
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Wolverhampton investigation finds £2.50 illegal cigarette packs and 15,000 puff vapes

TalkingRetail

A covert operation conducted by Japan Tobacco International (JTI) in Wolverhampton has highlighted the prevalence of illicit tobacco and vapes in the area, with 22 stores found to be selling illegal products. Undercover operatives carried out multiple test purchases across Wolverhampton in October 2024 and… This story continues at Wolverhampton investigation finds 2.

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Joann files for bankruptcy for the second time in a year

RetailDive

The crafts retailer was forced back into Chapter 11 by the wider retail environment and its own financial and inventory woes, the company said.

Retail 124
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Three Nisa retailers donate £1,000 each to support flood-hit communities

TalkingRetail

Three Nisa retailers have joined forces to bring relief to their local communities in the aftermath of severe flooding over the New Year period.

Retail 59
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Target cut its go-to-market timeframe from 7 months to 8 weeks. Here’s why.

RetailDive

The retailer has created an operating model that quickly enables it to bring new trends to consumers.

Marketing 122
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Mondelēz 2025 Easter line-up includes its first-ever confectionery paper pouch

TalkingRetail

Mondelz International has announced its line-up for the 2025 Easter season, following its most successful Easter in 2024. For 2025, Mondelz International is unveiling the Easter Favourites Pouch, its first-ever confectionery pouch made from paper, meaning it can be easily recycled at home.

Retail 52
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Michaels names interim CEO team

RetailDive

The retailer’s president, chief financial officer and chief merchant will jointly lead daily operations as it searches for a permanent chief executive.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Food and drink inflation rises again

TalkingRetail

UK December annual headline CPI inflation came in at 2.5% versus 2.6% in November, food and drink inflation was 2.0% in December 2024, up 0.5% compared to November 2024. This marks the fourth consecutive month that food and drink prices have accelerated.

Retail 64
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Returns — and their challenges — are rising. Here’s how retailers are responding.

RetailDive

Companies face a multifaceted balancing act of controlling costs, stopping fraud and maintaining engagement and flexibility for customers.

Retail 119
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National Insurance increase will force retailers to raise prices, survey shows

TalkingRetail

A survey of CFOs (chief financial officers) at 52 leading retailers has revealed significant concern about trading conditions over the next 12 months.

Retail 52
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How can stores compete with speedy delivery? By slowing down.

RetailDive

Stores should stop trying to compete on e-commerce’s turf and focus on the sensory details and customer service unique to brick and mortar, according to WD Partners’ Lee Peterson.

eCommerce 119
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Healthy returns | In focus: Healthier eating and drinking

TalkingRetail

For convenience stores, now is the time to prepare for 2025. Its a time when consumers want to dust off 2024 and bring in the new year, typically with new, healthier habits, meaning its a good idea for retailers to promote their better-for-you ranges.

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Amazon offers ad tech to retailers in retail media land grab

RetailDive

The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.

eCommerce 110
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All Free Clear Detergent Is First Laundry Brand To Use NaviLens Technology for Those With Vision Problems

RetailWire

all free clear is partnering with NaviLens to help the sight-impaired.

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Nordstrom raises 2024 guidance following holiday boost

RetailDive

Despite concerns going into the holiday season, the company’s namesake banner and Nordstrom Rack both reported sales and comps growth.

98
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Wendy’s Vanilla Frosty is Back and Even Sweeter with Frosty Key Tags

RetailWire

Wendy's has finally brought back a beloved Frosty flavor.

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How American Eagle’s chief marketer avoids AI’s ‘generic creative’ trap

RetailDive

At NRF’s Big Show, Craig Brommers addressed mounting production demands but said delegating more work to AI is a “scary” prospect.

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Co-op searches for new food and drink businesses to join Incubator programme

TalkingRetail

Co-op is seeking innovative and exciting new suppliers to join its Incubator programme, known as The Apiary, and the opportunity to work with the convenience retailer towards a listing on its shelves.

Retail 52
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Anthropologie launches resortwear line

RetailDive

The Urban Outfitters, Inc.-owned brand is positioning its new label as a response to increased consumer interest in travel.

Travel 98
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Chick-fil-A Brings Back Heart-Shaped Trays for Valentine’s Day

RetailWire

Chick-fil-A is the place to treat your loved one on Valentine's Day with a box of heart-shaped nuggets.

90
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Amazon to focus on inclusion, internal memo indicates

RetailDive

The changes outlined are vague, but Amazon has taken its previously strong commitments to Black and LGBTQ+ people off of its policy page.

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Charts: Outlook of Global Retail CEOs Q4 2024

Practical eCommerce

Retail CEOs worldwide are generally optimistic for their own companies but less so for the overall economy. The post Charts: Outlook of Global Retail CEOs Q4 2024 appeared first on Practical Ecommerce.

Retail 61
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Doritos Names 3 Crash the Super Bowl Finalists

RetailWire

Doritos is putting fan-made ads head-to-head in advance of the big game.

Games 59
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.