Tue.Apr 23, 2024

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Can Your IT Operating Model Keep Up With Cloud?

Forrester eCommerce

Cloud has driven enterprise IT transformation with speed and scale that was simply impossible with data centers alone. But operating models haven’t always kept up — and the mismatch means that old operating models impede the optimization of cloud IT.

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Saks.com Launches Retail Media Network

Retail TouchPoints

Saks has joined peers like Nordstrom and Macy’s by launching a retail media network that will enable its brand partners to connect more directly with the Saks customer base through digital advertising. As Saks noted in its announcement, the retailer is one of the first in the luxury space to introduce a retail media offering. This first-mover status was likely enabled by Hudson Bay Company’s decision to split the Saks Fifth Avenue brick-and-mortar and ecommerce offerings into two separate compan

Retail 264
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Embracing the Fusion of Humans + AI: Win With Boundless Experiences

Forrester eCommerce

Don’t miss the CX Summit APAC 2024, which promises to be riveting as industry speakers and Forrester analysts share their insights on CX, digital, and marketing, and how AI is making an impact. Join us in Sydney, Australia, or as a digital experience on May 28 to hear from Forrester analysts and industry experts.

Marketing 259
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The Growing U.S.-China Ecommerce Rivalry will Make 2024 the Year of Commerce Media

Retail TouchPoints

Ecommerce continues to climb to new heights in the U.S., where recently released figures for Q4 2023 show that sales reached nearly $325 billion. But America looks set for an ecommerce war. Having spent a whopping $3 billion on online advertising in the U.S. in 2023, China’s Temu is hoping that its online advertising blitz can help it establish a foothold in what is traditionally Amazon’s territory.

eCommerce 263
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Solve The AI Trust Dilemma At CX Summit EMEA

Forrester eCommerce

As organizations increasingly invest in genAI capabilities and consumer-facing use cases, they need to consider consumer trust. Learn how to foster trust in this CX Summit EMEA keynote preview.

Consumer 259
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Amazon Rolls Out Grocery Delivery Subscription Nationwide

Retail TouchPoints

Following a pilot in three U.S. cities, Amazon is making its grocery delivery subscription available to all Prime members in the U.S. For $9.99 a month, Prime members will now have access to unlimited grocery delivery on orders over $35 from Amazon Fresh , Whole Foods Market and a variety of local grocery and specialty retailers, as well as number of other delivery and fulfilment options.

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Walmart Suppliers Deliver Greenhouse Gas Reductions 6 Years Early

Retail TouchPoints

Here’s some positive sustainability news for Earth Month. Walmart introduced Project Gigaton in 2017 with an ambitious goal: reducing, avoiding or sequestering one gigaton — that’s 1 billion metric tons — of greenhouse gas emissions by 2030. The more than 5,900 Walmart suppliers that now participate in the Project Gigaton consortium have delivered on that promise today, six years ahead of schedule.

Supplies 261
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The Ultimate Shopify SEO Checklist

Groove

The old adage is, "Build it, and they will come." However, when eCommerce store owners have thousands (or millions) of competitors, driving traffic to an online store is not quite simple. In terms of digital marketing strategies , none are more impactful or affordable than search engine optimization (SEO). Effective SEO will help bring organic traffic to your Shopify store and help you rank higher in search.

Shopify 195
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Levi’s Boosts Awareness in a Big Way with Giant-Sized 501 Jeans

Retail TouchPoints

There’s size XL, XXL and even XXXL, but there aren’t enough “X’s” for these Levi Strauss & Co. 501 Jeans that measure 12 feet tall — nearly 5X larger than the average pair. The oversized denim will be on display in five malls around the country through May 20, and members of Levi’s Red Tab loyalty program who show a picture of themselves with the jeans can get 40% off a pair of regular price (and regular size) jeans.

Apparel 248
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High-end appliance retailer Pirch to liquidate in bankruptcy

RetailDive

The company faces lawsuits from customers and vendors, including one from American Express alleging potential fraud.

Retail 130
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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JD Sports Strengthens U.S. Footprint with $1.1 Billion Acquisition of Hibbett

Retail TouchPoints

UK-based sports retailer JD Sports Fashion has agreed to acquire athletic fashion retailer Hibbett for $87.50 per share, representing an aggregate value of approximately $1.1 billion , in a deal unanimously approved by the Hibbett board. JD Sports entered the U.S. in 2018, when it acquired Finish Line for $558 million. This latest acquisition will add 1,169 Hibbett , City Gear and Sports Additions stores operating across 36 states to JD Sports’ roster of more than 3,400 stores in the UK, Europ

Fashion 147
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5 Best Paddle Alternatives in 2024

FastSpring

When considering Paddle alternatives, it’s important to note that Paddle is a merchant of record (MoR). The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

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FTC Looks to Block Tapestry’s $8.5 Billion Acquisition of Capri Holdings

Retail TouchPoints

Saying that Tapestry ’s planned purchase of Capri Holdings would eliminate head-to-head competition in the “accessible luxury” handbag market, the Federal Trade Commission (FTC) has authorized a lawsuit to block the $8.5 billion deal. The acquisition plan, announced in August 2023 , would bring together some of the most iconic names in luxury, uniting Tapestry’s Coach, Stuart Weitzman and Kate Spade brands with Capri’s Versace, Jimmy Choo and Michael Kors labels.

Fashion 147
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Can Retailer Co-ops Cut Ecommerce Shipping Costs?

Practical eCommerce

Retailers have used purchasing cooperatives for years to obtain volume pricing. The post Can Retailer Co-ops Cut Ecommerce Shipping Costs? appeared first on Practical Ecommerce.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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UK-based JD Sports to buy rival retailer Hibbett for $1.1B

RetailDive

The combined company would have a global portfolio of about 25 brands and North American revenue of about $5.9 billion.

Retail 122
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New Ecommerce Tools: April 23, 2024

Practical eCommerce

This week's updates address product images, live streaming, B2B, logistics, cross-border payments, and more. The post New Ecommerce Tools: April 23, 2024 appeared first on Practical Ecommerce.

eCommerce 112
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Amazon rolls out grocery subscription for Prime members, EBT customers

RetailDive

The new service, which has a monthly fee, offers free delivery on orders over $35 from Whole Foods, Amazon Fresh and grocers partnered with the e-tailer.

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Primark to Roll Out Click + Collect Service Across All Stores in Great Britain by 2025

365 Retail

Primark is set to extend its Click + Collect service to every store across Great Britain by the end of 2025, following a successful 18-month pilot. The expansion will commence later this year, incorporating all 184 stores in England, Scotland, and Wales. With this expansion, Primark will also broaden the range of products available through Click + Collect.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Shoppers under 18 at this Target store must be accompanied by an adult

RetailDive

Young customers at a Columbia Heights shopping center in Washington, D.C., need the presence of an adult.

Customer 116
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10 Brand Examples of Inspiring Product Images and More | Salsify

Salsify

Shoppers expect action-packed product pages. The majority of shoppers (76%) said that high-quality product images are “extremely” or “very” important to their decision to click on a product page from search results, according to the Salsify “ 2024 Consumer Research ” report.

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FTC sues to block Tapestry’s $8.5B acquisition of Capri Holdings

RetailDive

The commission says the deal would prevent competition and give Tapestry a dominant share of the “accessible luxury” handbag market.

Marketing 116
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Jacob’s donates 5p per pack to the Trussell Trust

TalkingRetail

Pladis is encouraging shoppers to join Jacob’s in contributing towards raising £50,000 for the Trussell Trust by donating 5p per pack across its entire portfolio.

Retail 83
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Allbirds unveils Tree Runner Go sneaker as it refocuses on core products

RetailDive

The shoe features improvements to the original design and comes after the successful launch of the Wool Runner 2.

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Optimizing Retail Strategy: Balancing Data Collection with Actionable Insights

Wiser

Implementing technology solutions in retail environments presents several challenges, particularly in balancing the volume of data a brand wants to collect with the utility of that data, as well as the realities involved with in-store data collection (by field reps or mystery shoppers). A common issue Wiser Solutions experiences with customers is the inclination to gather excessive information, leading to field reps spending considerable time in stores, often manually, collecting upwards of 30 m

Retail 78
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Dom’s, Foxtrot cease operations

RetailDive

The companies “found no viable option despite good faith and exhaustive efforts,” Dom’s posted on its website.

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Research Reveals Majority of Gen Z is Pessimistic About the Economy – 71% Plan to Tighten Budgets and Be Selective on Purchases

SheerID

71% Plan to Tighten Budgets and Be Selective on Purchases. Gen Z reports exclusive offers are the leading approach to try a new brand and build customer loyalty.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Wayfair’s first large-format store to open next month

RetailDive

The location in Wilmette, Illinois, will span 150,000 square feet — about 10 times the size of its other stores — and feature an onsite restaurant.

Other 111
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Amazon Ends Drone Delivery in California, Here’s Where It’s Going Next

RetailWire

This new location will allow for quicker, same-day delivery.

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Big Lots uses headquarters mortgage to secure new financing

RetailDive

The retailer increased its borrowing capacity by up to $200 million and immediately drew down $50 million under the new loan.

Retail 102
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Spar UK activates new retailer recruitment incentive

TalkingRetail

Spar UK will highlighting its most recent retailer recruitment opportunity, designed to encourage forward thinking independent retailers to join Spar at an upcoming industry event.

Retail 64
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.