Retail TouchPoints

OCTOBER 16, 2024

For decades, the mantra of retail success has been scalability. A brand’s ability to replicate the same look, feel and customer experience in each and every physical location has been a prerequisite for expansion, brand-building and economies of scale. Rich Johnson, Odyssey Retail Advisors However, in the luxury retail sector, it’s advantageous to use the available space and the geographic location to create a unique design concept for each brick-and-mortar store, according to Rich Johnson, Prin

Food and Beverages 268

Food and Beverages Jewelry Customer Experience Clothing 268

Forrester eCommerce

OCTOBER 16, 2024

I just completed over seven months of research on the subject of sales and marketing alignment in B2B organizations with my colleague Rick Bradberry, and we uncovered some huge concerns that amount to a precarious future for alignment between these two functions.

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B2B Marketing 221

Retail TouchPoints

OCTOBER 16, 2024

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Federal Trade Commission’s recent announcement of an inquiry into “surveillance pricing”—the use of personal shopper data for individualized pricing—has intensified scrutiny of AI-driven pricing practices.

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Consumer Retail Recommendation Customer Loyalty 196

Forrester eCommerce

OCTOBER 16, 2024

Each year, Forrester Research and the Disaster Recovery Journal (DRJ) team up to launch a study examining the state of business resilience. We examine different topics in business resilience such as disaster recovery, but this time it’s all just business resilience.

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Management Customer 195

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

OCTOBER 16, 2024

The National Retail Federation predicts that this year’s holiday spending will increase by 2.5% to 3.5% over 2023 despite continued concern about a consumer pullback. This would equate to between $979.5 billion and $989 billion in total holiday spending from Nov. 1 to Dec. 31, compared to the $955.6 billion spent during the same period last year. Image courtesy NRF A number of factors have given analysts and retailers cause for concern about this year’s crucial holiday period, including a shopp

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Consumer Events Retail Marketing 189

Forrester eCommerce

OCTOBER 16, 2024

Selecting the right partner can be the difference between success and failure for technology-driven initiatives. Businesses and institutions make dozens or hundreds of technology and service provider selections every year. Most don’t follow a rigorous process or involve all the right people in the decision.

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Technology Customer 195

Forrester eCommerce

OCTOBER 16, 2024

Retailers needing advice before the winter shopping season: Read this blog for a sneak peek into Forrester's Retail Holiday Planning Guide.

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Blog Retail Consumer Customer 195

Retail TouchPoints

OCTOBER 16, 2024

Ulta Beauty has outlined a new set of strategic priorities to drive its growth and announced new long-term financial targets that include an acceleration of new store openings. With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. “Ulta Beauty is a leader in a growing category with a proven model and substantial financial strength to invest and power our long-term growth,” said Dave Kimbell, CEO of Ulta Beauty in a statement.

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Beauty and Health Omnichannel Events Retail 175

lateshipment

OCTOBER 16, 2024

Despite state-of-the-art tracking systems and parcel protection strategies, there’s always the possibility of your customers’ packages getting lost, damaged in transit or stolen. This is where shipping insurance comes in — to protect your bottom line from unexpected losses. But with so many options out there, how do you choose the right insurance that suits your e-commerce business?

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Shipping Costs Shipping eCommerce Electronics 130

Retail TouchPoints

OCTOBER 16, 2024

Save A Lot has partnered with Leevers Supermarkets to launch Ahorra Mucho , a new discount grocery store and innovation center in Aurora, Colo. that will feature unique Hispanic product assortments — part of the store’s mission of testing how new products and shoppers could strengthen shopper loyalty among this consumer set. The Ahorra Mucho (which translates directly to “Save A Lot”) store will have specialized features such as a full-service, centrally located meat counter, a cornerstone of Hi

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Arts Operations Fulfillment Consumer 147

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

FastSpring

OCTOBER 16, 2024

Selling internationally can get complicated very quickly if you’re trying to manage cross border payments yourself. Foreign exchange rates, regulatory rules, payment systems, various bank accounts, establishing entities in different countries, and tax collection and remittance are just a few of the concerns you’ll need to stay on top of as your business expands into more countries and regions.

Merchant Services 88

Merchant Services Payment Services Payments Subscription 88

Retail TouchPoints

OCTOBER 16, 2024

Beyond and The Container Store are embarking on a new strategic partnership that will leverage the latter’s brick-and-mortar footprint with Beyond’s data platform, customer analytics, loyalty and payment programs. As part of the deal, Beyond will invest $40 million in The Container Store through a preferred equity transaction, subject to certain terms and conditions.

Payment Services 147

Payment Services Omnichannel Customer eCommerce 147

Wiser

OCTOBER 16, 2024

Technology has made today’s market hyper-competitive, and pricing decisions can make or break a business. Companies that excel in pricing typically harness the power of both price intelligence and price optimization, relying on data such as customer ratings and reviews. Price intelligence provides data-driven insights into competitor pricing and market trends, while customer feedback provides a deeper understanding of how customers perceive value and what they are willing to pay.

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Customer Information Marketing Technology 78

Practical eCommerce

OCTOBER 16, 2024

Our picks of new titles for merchants address AI tactics, communicating with customers, personalization, selling the company, and more. The post New Books to Grow (or Sell) a Business, Fall 2024 appeared first on Practical Ecommerce.

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Books eCommerce Customer 89

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Customer

RetailDive

OCTOBER 16, 2024

Havenly CEO Lee Mayer discusses the company’s fifth acquisition, its multibrand strategy and why she remains bullish on retail.

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Retail 90

365 Retail

OCTOBER 16, 2024

Snapchat has announced the launch of an all-new immersive high-street experience, Snap Street, set to open in East London this October. The Ely’s Yard building in Brick Lane will be totally transformed into an actual indoor ‘high-street’ with shop-fronts showing off the state-of-the-art Augmented Reality (AR) experiences available on Snapchat – curated by beloved brands like Depop, Boots, and Cosmopolitan.

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Fashion Arts Books Events 62

RetailDive

OCTOBER 16, 2024

Half of U.S. consumers say they will remain loyal to the brands they buy from on Black Friday, a SAP Emarsys survey found.

Retail 80

Retail Consumer 80

365 Retail

OCTOBER 16, 2024

The Retail Technology Show (RTS), the leading event that connects retail’s changemakers and cutting-edge technology providers, has announced it will extend its partnership with Commerce Futures , the eCommerce event and networking specialists. With RTS making its debut at London’s ExCeL on 02 &; 03 April 2025, the extended partnership with Commerce Futures will unlock even more eCommerce-focused energy at retail’s flagship event.

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eCommerce Events Technology Travel 62

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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

eCommerce

RetailDive

OCTOBER 16, 2024

As part of the deal, an assortment of Bed Bath & Beyond merchandise will be offered at The Container Store's brick-and-mortar locations.

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365 Retail

OCTOBER 16, 2024

Henge , the renowned Italian high-end furniture and accessories brand, has officially opened its new flagship store at 254 Brompton Road , in the heart of Chelsea, London. This opening, which coincided with the London Design Festival, marks a significant milestone in the brand’s global expansion efforts. Situated in London’s vibrant design district, the 600-square-metre flagship space embodies the essence of Henge’s luxurious style.

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Accessories Events Marketing Retail 62

TalkingRetail

OCTOBER 16, 2024

Here at Independent Retail News and Talking Retail, we are dedicated to delivering top-notch information and advice to assist you in understanding the market and growing your business.

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Improvements Information Retail Marketing 59

365 Retail

OCTOBER 16, 2024

TradePoint , the trade brand of B&Q, has launched a new app designed to make shopping easier and more convenient for tradespeople and customers. The app offers access to thousands of products on mobile devices, making it fast and easy to get the items or parts needed, with options for Click & Collect or delivery straight to the job site. The app launch is part of B&Q’s commitment to enhancing the shopping experience of its customers and connecting more of them to its range of p

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Download Mobile Events Technology 62

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

TalkingRetail

OCTOBER 16, 2024

The latest CPI inflation figures show headline inflation falling to 1.7% in the 12 months to September 2024,down from 2.2% in August, coming in at the lower end of analysts' expectations. Core CPI (excluding energy, food, alcohol and tobacco) rose by 3.

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Retail 59

365 Retail

OCTOBER 16, 2024

Poundland is set to unveil a major shift tomorrow (17 October) with the launch of its first-ever Poundland Perks app, available in all UK stores and online. After a successful trial in 100 stores across the Isle of Wight, Northern Ireland, and Scotland, the rewards app will now be accessible nationwide, giving millions of customers the opportunity to save more, earn more, and even play games for additional prizes.

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Customer Download Games Arts 62

RetailDive

OCTOBER 16, 2024

With wages outpacing inflation and an expansive economy — and despite ongoing consumer wariness — spending will set a record, the group said.

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Consumer 64

RetailWire

OCTOBER 16, 2024

Chipotle Mexican Grill has expanded its investment strategy by committing funds to Lumachain, an AI supply chain platform, and Brassica, a Mediterranean fast-casual restaurant.

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Supplies 52

Advertisement

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce

RetailDive

OCTOBER 16, 2024

Preliminary results for the third quarter also showed that, excluding Yeezy sales from this year and last, currency-neutral revenue surged 14%.

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RetailMinded

OCTOBER 16, 2024

Balancing multiple career paths can be a challenging yet rewarding endeavor. For retailers who have mastered their business operations, the idea of pursuing a teaching degree offers an exciting opportunity to share knowledge, inspire others, and expand their professional impact. Whether you want to teach part-time, offer specialized workshops, or contribute to a local educational institution, becoming a teacher while running your business is achievable with careful planning.

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Fulfillment Workshop Management Operations 52

RetailDive

OCTOBER 16, 2024

The 21,000-square-foot store is set to open at The Grove Shopping Center in Shrewsbury, New Jersey, on Nov. 14.

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Canadian Special Events

OCTOBER 16, 2024

When it comes to transforming events into magical, immersive experiences, Jestr Entertainment is a recognized leader in the industry. Founded by the dynamic duo Rayn and JD , Jestr Entertainment specializes in creating tailor-made entertainment that captivates audiences and elevates events. Whether it’s a corporate function, wedding, or private celebration, Jestr’s versatile lineup of performers and services ensures a dynamic experience that leaves a lasting impression.

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Events Social Media Arts Customer 52

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Retail