Retail TouchPoints

OCTOBER 16, 2024

For decades, the mantra of retail success has been scalability. A brand’s ability to replicate the same look, feel and customer experience in each and every physical location has been a prerequisite for expansion, brand-building and economies of scale. Rich Johnson, Odyssey Retail Advisors However, in the luxury retail sector, it’s advantageous to use the available space and the geographic location to create a unique design concept for each brick-and-mortar store, according to Rich Johnson, Prin

Food and Beverages 290

Food and Beverages Jewelry Customer Experience Clothing 290

Forrester eCommerce

OCTOBER 16, 2024

Each year, Forrester Research and the Disaster Recovery Journal (DRJ) team up to launch a study examining the state of business resilience. We examine different topics in business resilience such as disaster recovery, but this time it’s all just business resilience.

Management 369

Management Customer 369

Groove

OCTOBER 16, 2024

Why We Built The Klaviyo BigCommerce Multi-Storefront Integration The Lack of Native Klaviyo Support for Multi-storefront At the time of writing, Klaviyo hasn’t yet developed a native integration for BigCommerce Multi-storefront. Although there are rumors of a future update, it isn’t available as of the time of writing. As a result, we needed to design a custom integration from the ground up to support our client’s email marketing goals.

BigCommerce 343

BigCommerce Multi-channel eCommerce Platforms Document 343

Retail TouchPoints

OCTOBER 16, 2024

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Federal Trade Commission’s recent announcement of an inquiry into “surveillance pricing”—the use of personal shopper data for individualized pricing—has intensified scrutiny of AI-driven pricing practices.

Consumer 305

Consumer Retail Recommendation Customer Loyalty 305

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

OCTOBER 16, 2024

I just completed over seven months of research on the subject of sales and marketing alignment in B2B organizations with my colleague Rick Bradberry, and we uncovered some huge concerns that amount to a precarious future for alignment between these two functions.

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B2B Marketing 221

Retail TouchPoints

OCTOBER 16, 2024

The National Retail Federation predicts that this year’s holiday spending will increase by 2.5% to 3.5% over 2023 despite continued concern about a consumer pullback. This would equate to between $979.5 billion and $989 billion in total holiday spending from Nov. 1 to Dec. 31, compared to the $955.6 billion spent during the same period last year. Image courtesy NRF A number of factors have given analysts and retailers cause for concern about this year’s crucial holiday period, including a shopp

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Consumer Events Retail Marketing 278

Retail TouchPoints

OCTOBER 16, 2024

Save A Lot has partnered with Leevers Supermarkets to launch Ahorra Mucho , a new discount grocery store and innovation center in Aurora, Colo. that will feature unique Hispanic product assortments — part of the store’s mission of testing how new products and shoppers could strengthen shopper loyalty among this consumer set. The Ahorra Mucho (which translates directly to “Save A Lot”) store will have specialized features such as a full-service, centrally located meat counter, a cornerstone of Hi

Arts 264

Arts Operations Fulfillment Consumer 264

Forrester eCommerce

OCTOBER 16, 2024

Retailers needing advice before the winter shopping season: Read this blog for a sneak peek into Forrester's Retail Holiday Planning Guide.

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Blog Retail Consumer Customer 195

Retail TouchPoints

OCTOBER 16, 2024

Beyond and The Container Store are embarking on a new strategic partnership that will leverage the latter’s brick-and-mortar footprint with Beyond’s data platform, customer analytics, loyalty and payment programs. As part of the deal, Beyond will invest $40 million in The Container Store through a preferred equity transaction, subject to certain terms and conditions.

Payment Services 264

Payment Services Omnichannel Customer eCommerce 264

lateshipment

OCTOBER 16, 2024

Despite state-of-the-art tracking systems and parcel protection strategies, there’s always the possibility of your customers’ packages getting lost, damaged in transit or stolen. This is where shipping insurance comes in — to protect your bottom line from unexpected losses. But with so many options out there, how do you choose the right insurance that suits your e-commerce business?

Shipping Costs 130

Shipping Costs Shipping eCommerce Electronics 130

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

OCTOBER 16, 2024

Ulta Beauty has outlined a new set of strategic priorities to drive its growth and announced new long-term financial targets that include an acceleration of new store openings. With a target of 1,800+ total locations, the beauty retailer plans to open 200 net-new stores over the next three years. “Ulta Beauty is a leader in a growing category with a proven model and substantial financial strength to invest and power our long-term growth,” said Dave Kimbell, CEO of Ulta Beauty in a statement.

Beauty and Health 263

Beauty and Health Omnichannel Events Retail 263

FastSpring

OCTOBER 16, 2024

Selling internationally can get complicated very quickly if you’re trying to manage cross border payments yourself. Foreign exchange rates, regulatory rules, payment systems, various bank accounts, establishing entities in different countries, and tax collection and remittance are just a few of the concerns you’ll need to stay on top of as your business expands into more countries and regions.

Merchant Services 138

Merchant Services Payment Services Payments Subscription 138

Retail TouchPoints

OCTOBER 16, 2024

While spatial planning is widely recognized as a key tool in shaping consumer behavior in brick-and-mortar environments, one crucial yet frequently overlooked aspect of retail design is lighting. As lighting designers and manufacturers, we at Juniper hold that lighting is often the missing link in creating a hospitable retail experience that keeps consumers engaged in physical spaces.

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Customer Retail Leisure Consumer 257

365 Retail

OCTOBER 16, 2024

Snapchat has announced the launch of an all-new immersive high-street experience, Snap Street, set to open in East London this October. The Ely’s Yard building in Brick Lane will be totally transformed into an actual indoor ‘high-street’ with shop-fronts showing off the state-of-the-art Augmented Reality (AR) experiences available on Snapchat – curated by beloved brands like Depop, Boots, and Cosmopolitan.

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Fashion Arts Books Events 109

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailDive

OCTOBER 16, 2024

As part of the deal, an assortment of Bed Bath & Beyond merchandise will be offered at The Container Store's brick-and-mortar locations.

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Practical eCommerce

OCTOBER 16, 2024

Our picks of new titles for merchants address AI tactics, communicating with customers, personalization, selling the company, and more. The post New Books to Grow (or Sell) a Business, Fall 2024 appeared first on Practical Ecommerce.

Books 96

Books eCommerce Customer 96

RetailDive

OCTOBER 16, 2024

With wages outpacing inflation and an expansive economy — and despite ongoing consumer wariness — spending will set a record, the group said.

Consumer 118

Consumer 118

Wiser

OCTOBER 16, 2024

Technology has made today’s market hyper-competitive, and pricing decisions can make or break a business. Companies that excel in pricing typically harness the power of both price intelligence and price optimization, relying on data such as customer ratings and reviews. Price intelligence provides data-driven insights into competitor pricing and market trends, while customer feedback provides a deeper understanding of how customers perceive value and what they are willing to pay.

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Customer Information Marketing Technology 78

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailDive

OCTOBER 16, 2024

The 21,000-square-foot store is set to open at The Grove Shopping Center in Shrewsbury, New Jersey, on Nov. 14.

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RetailWire

OCTOBER 16, 2024

For the football season, chicken has become a popular and favorite choice for game-day menus both at home and in restaurants.

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Games 97

RetailDive

OCTOBER 16, 2024

Havenly CEO Lee Mayer discusses the company’s fifth acquisition, its multibrand strategy and why she remains bullish on retail.

Retail 113

Retail 113

Digital Doughnut

OCTOBER 16, 2024

Discover how independent research and co-branded content help B2B marketers build trust, establish thought leadership, and enhance lead generation by providing credible, research-backed insights that resonate with decision-makers.

B2B 75

B2B Marketing Operations 75

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailWire

OCTOBER 16, 2024

To commemorate the 150th anniversary of the ice cream float, Pepsi and Baskin-Robbins have joined forces to give one winner the chance to enjoy a free ice cream float a week for an entire year.

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RetailDive

OCTOBER 16, 2024

Preliminary results for the third quarter also showed that, excluding Yeezy sales from this year and last, currency-neutral revenue surged 14%.

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RetailWire

OCTOBER 16, 2024

Americans are almost as worried about missing a credit card payment as they were in 2020.

Consumer 104

Consumer 104

RetailDive

OCTOBER 16, 2024

The retail media giant refreshed its demand-side platform and rolled out new generative artificial intelligence tools to help marketers utilize its ad services.

Marketing 93

Marketing Retail 93

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

RetailWire

OCTOBER 16, 2024

The "Wicked" product features either pink or green cheese when water is added.

Food and Beverages 104

Food and Beverages 104

RetailDive

OCTOBER 16, 2024

Half of U.S. consumers say they will remain loyal to the brands they buy from on Black Friday, a SAP Emarsys survey found.

Retail 99

Retail Consumer 99

RetailWire

OCTOBER 16, 2024

Panera made a settlement offer to the first plaintiff, which was accepted.

Food and Beverages 111

Food and Beverages 111

365 Retail

OCTOBER 16, 2024

The Retail Technology Show (RTS), the leading event that connects retail’s changemakers and cutting-edge technology providers, has announced it will extend its partnership with Commerce Futures , the eCommerce event and networking specialists. With RTS making its debut at London’s ExCeL on 02 &; 03 April 2025, the extended partnership with Commerce Futures will unlock even more eCommerce-focused energy at retail’s flagship event.

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eCommerce Events Technology Travel 62

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion