Dynamic Action

OCTOBER 28, 2024

Summary Retailers need to understand profitability to make informed business decisions. Being profit-aware involves connecting internal business performance, promotional activity, price adjustments, product exposure, and inventory status data with your competitive and customer data. While a profit-aware lens is critical, to have a complete view of performance, retailers must layer all three lenses (market, profit, and customer) on top of each other.

Retail 62

Retail Customer Data Information Definition 62

Retail TouchPoints

OCTOBER 28, 2024

Patagonia has become the first brand to make use of T r ove ’s new Resale Plugin, which allows brands to seamlessly integrate pre-owned items alongside new products on their existing ecommerce platforms. The Resale Plugin tool is designed to be a low-barrier solution for brands of all sizes to easily integrate resale into their offering. Trove has powered Patagonia’s existing Worn Wear resale program for years, and now Patagonia will be the first partner to adopt the Resale Plugin, further integ

eCommerce Platforms 284

eCommerce Platforms BigCommerce Shopify eCommerce 284

Forrester eCommerce

OCTOBER 28, 2024

Facing tight budgets in 2025, here are the main areas where B2B revenue, marketing, and sales leaders should prioritize their investments.

B2B 259

B2B Marketing Operations 259

Retail TouchPoints

OCTOBER 28, 2024

Retail and resale veteran Bradford Shellhammer will join Rent the Runway as Chief Product Officer effective Oct. 29, 2024, according to a LinkedIn post by CEO Jennifer Hyman. Shellhammer was most recently Chief Product Officer at the Etsy-owned musical instrument marketplace Reverb , and prior to that he held jobs with increasing responsibility at Ebay for more than six years.

Mobile 235

Mobile Retail Customer 235

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

OCTOBER 28, 2024

This blog explores the importance of effective process management in B2B organizations, highlighting common challenges and providing strategies to achieve operational excellence through the mitigation of six red flags. The full report offers a comprehensive analysis, detailed breakdowns, and actionable insights for preventing these red flags to improve business outcomes.

B2B 221

B2B Operations Blog Improvements 221

Retail TouchPoints

OCTOBER 28, 2024

Customers can now shop from over 700 Party City stores on Instacart for same-day delivery in as fast as one hour. The new delivery partnership bolsters Party City’s existing availability on delivery platform DoorDash while also increasing Instacart’s assortment of non-grocery items, including decorations, seasonal tableware and other party supplies.

Games 257

Games Supplies Customer Other 257

Retail TouchPoints

OCTOBER 28, 2024

Seven & i Holdings , parent company of 7-Eleven , plans to open 500 new “food-forward” convenience stores between 2025 and 2027. The “New Standard” stores will be larger than traditional 7-Eleven stores and will include expanded fuel offerings as well as digital innovations to support more frictionless shopper journeys. The c-store giant’s road to the new store design began with its Evolution store format, which was launched in March 2019 with a store in Dallas.

Customer 248

Customer Customer Experience Operations Retail 248

Forrester eCommerce

OCTOBER 28, 2024

In a surprising turn of events for ERP customers globally, as part of its Q3 2024 financial results, ServiceNow announced a new expanded partnership with one of the most popular third-party software support providers, Rimini Street.

Events 195

Events Other Customer 195

Retail TouchPoints

OCTOBER 28, 2024

Gen Z is undoubtedly revolutionizing the consumer landscape. Growing up in a digital world, this generation has distinct preferences and expectations that brands need to understand in order to effectively engage them. As brands build out their chance-to-win promotions, attempting to draw in shoppers with sweepstakes and contests, it’s important to consider what will actually appeal to this extremely influential audience with an estimate of $360 billion in spending power (and growing).

Consumer 234

Consumer Social Media Recommendation Travel 234

Forrester eCommerce

OCTOBER 28, 2024

Governments, fueled by populism, are now taking regulatory aim at the tech industry, which the public considers a source of disinformation and discord. But curbing the might of the tech giants is a challenge that will require governments to use new regulatory tactics.

Operations 195

Operations 195

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

RetailDive

OCTOBER 28, 2024

While some people started shopping during October’s promotions most consumers plan to start next month, according to research by Bain & Compnay.

Consumer 131

Consumer 131

Forrester eCommerce

OCTOBER 28, 2024

Demystify the concept of 'unified commerce' in this Forrester blog by analysts Emily Pfeiffer and Lauren Cevallos.

Blog 195

Blog Consumer Management Retail 195

Practical eCommerce

OCTOBER 28, 2024

Does Amazon control the drivers that work for its Delivery Service Partners? That's the question central to a dispute. The post Teamsters Target Amazon Delivery Drivers appeared first on Practical Ecommerce.

eCommerce 109

eCommerce Shipping Fulfillment 109

RetailDive

OCTOBER 28, 2024

“Deals of Desire” taps into customers’ “main character energy” and follows similar efforts from the retailer that bridge content and commerce.

Customer 111

Customer Retail 111

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Practical eCommerce

OCTOBER 28, 2024

Industry pros cite common merchant mistakes that jeopardize processor relationships and damage a business. The post 4 Payment Processing Pitfalls to Avoid appeared first on Practical Ecommerce.

Payment Services 87

Payment Services Merchant Services Payments eCommerce 87

RetailDive

OCTOBER 28, 2024

Rati Sahi Levesque, who helped found the company in 2011, has replaced John Koryl, who arrived in February last year and has now left the company.

116

116

RetailWire

OCTOBER 28, 2024

Passengers looking to leave London's Gatwick on British Airways may have to find alternate routes through early 2025.

105

105

RetailDive

OCTOBER 28, 2024

The campaign, dubbed “Love is in the House,” will air across cinema, social media, primetime networks and streaming services.

Social Media 110

Social Media 110

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailWire

OCTOBER 28, 2024

Volkswagen has confirmed workers will be let go and some European factories will close.

Automotive 111

Automotive 111

RetailDive

OCTOBER 28, 2024

Cross-docking inefficiencies are leading to issues bringing inventory into the company's fulfillment network, experts say.

Fulfillment 108

Fulfillment 108

RetailWire

OCTOBER 28, 2024

KFC is introducing a new flavor, this time as a beverage in cooperation with Pepsi.

105

105

RetailDive

OCTOBER 28, 2024

Matthew Sutton, previously of digital-first brands like The Black Tux, is tasked with bringing product strategy and marketing closer together.

Marketing 99

Marketing 99

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailWire

OCTOBER 28, 2024

Bank of America Institute finds many households spend almost as much as they make.

Banking 98

Banking 98

RetailDive

OCTOBER 28, 2024

Nonprime cobrand cards offer millions of people an opportunity to improve their credit score while taking advantage of the rewards that make everyday life more convenient.

Improvements 88

Improvements 88

365 Retail

OCTOBER 28, 2024

Technogym has unveiled its latest retail boutique in London, situated at 71 Piccadilly. Spanning over 180 square metres, the new space is designed to immerse visitors in a comprehensive wellness lifestyle experience. The boutique offers access to Technogym’s high-end products, cutting-edge fitness technology, and a host of wellness services tailored for in-home exercise.

Retail 62

Retail Games Technology Events 62

RetailDive

OCTOBER 28, 2024

Retail industry news, voices and jobs. Optimized for your mobile phone.

Retail 128

Retail Mobile 128

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

365 Retail

OCTOBER 28, 2024

Merry Hill is celebrating a landmark year for tenant commitments, with 25 deals completed in 2024, representing 110,000 sq ft of space at the top 10 UK retail and leisure destination. Renewals formed over half of these, underscoring Merry Hill’s performance, where leading brands succeed and want to stay long-term. The 15 brands that have renewed at Merry Hill this year span its diverse line-up, including British book retailer Waterstones, which covers two floors near the flourishing Leisure Quar

Books 62

Books Leisure Management Events 62

RetailDive

OCTOBER 28, 2024

Tony Hoggett, the retailer’s senior vice president of worldwide grocery stores, is leaving after nearly three years at the company.

Retail 92

Retail 92

365 Retail

OCTOBER 28, 2024

Marks & Spencer (M&S) has revealed plans to introduce self-service checkouts in the changing rooms of its 180 clothing stores, with the goal of enhancing the shopping experience and reducing the need for customers to queue twice. The retailer’s current target is to complete this upgrade across more than 100 stores by early 2028, as part of a wider revamp across its clothing outlets.

Clothing 62

Clothing Operations Improvements Customer Experience 62

RetailDive

OCTOBER 28, 2024

Discover key 2024 holiday trends and how retailers can stay agile to meet rising consumer demands.

Retail 98

Retail Consumer 98

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion