Fri.May 03, 2024

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Coming In June: Forrester’s Top 10 Emerging Technologies For 2024

Forrester eCommerce

We’re excited to announce that we’ve finalized our selections for Forrester’s top emerging technologies for 2024. We’ll spotlight the top 10 emerging technologies in our main report that will publish in late June. And then we’ll release a report in July on technologies 11-20.

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Save Mart Embraces Retail Media, Smart Carts with Expanded Instacart Partnership

Retail TouchPoints

The Save Mart Companies is building on its partnership with Instacart by implementing several in-store solutions in nearly all 200 Save Mart, FoodMaxx and Lucky locations. The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences.

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Brand Is A Long Game: The Tangible Value of B2B Brand Investments

Forrester eCommerce

Brand investments are like retirement investments. The idea is to invest regularly and consistently starting as early as possible, knowing that by the time retirement hits, the value will have accrued over time and the investments will have compounding returns. When we begin the uphill climb of investing, the returns may feel modest.

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Best Buy’s Commitment to LGBTQ+ Causes Questioned by NY State Comptroller

Retail TouchPoints

The office of New York State Comptroller Thomas DiNapoli has sent a letter to the top executives at Best Buy expressing concerns about the retailer’s support for inclusivity, specifically LGBTQ+ rights and equality. The letter was sent last month after a Securities & Exchange Commission (SEC) filing revealed that Best Buy offered to “screen” employee group donations to several LGBTQ+ nonprofits as a response to pressure from a conservative think tank, the National Center for Public Policy Re

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Music retailer Sam Ash to close all stores

RetailDive

The retailer, which has been in operation for 100 years, began store closing sales on Thursday.

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New Ulta Beauty Initiatives Promote Well-Being for Women and Teens

Retail TouchPoints

The Ulta Beauty Charitable Foundation , a 501(c)(3) affiliated with the beauty retailer, is committing more than $3 million this year to nonprofit partners focused on the mental health and well-being of women and teens. The foundation’s mission is to reaffirm Ulta Beauty’s stance that beauty and wellness are intrinsically linked to mental health and emotional well-being.

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Leveraging Non-Cash Incentives to Drive Employee Motivation and Productivity in SMBs 

Retail TouchPoints

In the competitive landscape of small and medium-sized businesses (SMBs), the quest to cultivate a motivated, engaged and productive workforce is crucial for sustainable growth and success. According to a study by the Small Business Administration (SBA), employee turnover costs small businesses in the United States an estimated $11 billion annually.

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The Weekly Closeout: Boscia plans to shutter website and L’Occitane takes steps to go private

RetailDive

The clean skin care brand said it will shutter its website on May 31, while the beauty brand’s chairperson, Reinold Geiger, launched a buyout bid.

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Tesco Leverages AI to Gamify Loyalty Program Challenges

Retail TouchPoints

UK supermarket giant Tesco will use AI to provide personalized purchasing challenges to as many as three million members of its Clubcard loyalty program, offering them a chance to earn a maximum of £50 (approximately $62 USD) in Clubcard points. Beginning May 20, 2024 and lasting six weeks, participating members will receive 20 challenges that have been personalized just for them, ranging from “Spend £20 on our Summer BBQ range over the next six weeks,” to “Spend £10 on plant-based meals.

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OverstockArt Founder Thrives 22 Years On

Practical eCommerce

Before Shopify, YouTube, and Facebook, there was OverstockArt. David Sasson launched the company on the Yahoo Store platform in 2002. The post OverstockArt Founder Thrives 22 Years On appeared first on Practical Ecommerce.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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J.C. Penney, country singer Walker Hayes to release limited-time collection

RetailDive

Following its bankruptcy, the retailer has been improving its merchandise and technology infrastructure to resurrect its business.

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Sony and Apollo Express Interest in $26B Paramount Buyout Amid Skydance Merger Talks

RetailWire

Sony Pictures and Apollo Global Management have sent a letter to the Paramount Global board showing their interest in buying the company for around $26 billion.

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Olaplex reports Q1 sales declines across all channels

RetailDive

The hair care company’s overall sales fell 13.1%, with its DTC segment down almost 16%, while net income dropped 63% compared to last year.

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Starbucks CEO Faces Challenges Amidst Stock Decline, Sales Drop

RetailWire

Laxman Narasimhan, CEO of Starbucks Corp. (SBUX), finds himself in a tough spot with plunging shares and declining sales, just a year into his tenure.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Wayfair net sales fall 1.6% in Q1

RetailDive

Despite challenges across the home goods category, executives remained optimistic that demand will return.

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New Nintendo Theme Park to Open in Orlando

RetailWire

It's set to open in 2025.

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Healthy soda brand Poppi denies being M&A target of large beverage companies

RetailDive

The drink, introduced in March 2020, is posting triple-digit growth as it benefits from surging consumer interest in better-for-you offerings.

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Delice de France launches range of smoothies and shakes

TalkingRetail

Delice de France is launching a new range of smoothies and shakes that can be prepared in-store in thirty seconds, in partnership with Batch.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Kentucky Derby Celebration Spots in Las Vegas and Goldbelly Home Delivery

RetailWire

Las Vegas, though miles away from Louisville, gears up for the Kentucky Derby with a range of special offerings. From viewing parties to themed cocktails, the city joins the celebration of the sesquicentennial Run for the Roses. If you're a resident of Kentucky, you can get Ready for the Kentucky Derby with Goldbelly.

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One Stop retailer reports sales up by £500,000 as online delivery booms

TalkingRetail

A One Stop franchisee is claiming a £500,000 boost to his store turnover in less than 12 months after embracing online sales.

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Norwegian Cruise Line: No Clothes, No Problem on ‘The Big Nude Boat’

RetailWire

Clothing-optional vacations from Norwegian Cruise Line will start next year.

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More stores add critical bleed kits

TalkingRetail

A Nisa Local in Northampton has become one of the latest stores to install a critical bleed control kit designed to save the lives of stabbing victims.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Moderna COVID-19 Vaccine Sales Drop 91%

RetailWire

Moderna's only product is the vaccine that became popular during the pandemic.

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Bombshell or slow burn | Big story: Tobacco and vape bans

TalkingRetail

It was a watershed moment. The passing of the Tobacco & Vapes Bill in Westminster last month (April) will mean anyone born on or after 1 January 2009 will never legally be able to buy cigarettes.

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EV Battery Tax Credit Rules Change in the US

RetailWire

The U.S. government has made some tweaks to electric vehicle (EV) tax credits, possibly paving the way for more EVs to qualify for credits of up to $7,500. These tax credits range from $3,750 to $7,500 for new EVs, with a $4,000 credit available for used ones.

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Adapt and survive | Editor’s comment

TalkingRetail

It’s bad, but it could be worse. That, in a nutshell, was the verdict of industry experts and independent retailers at the news that MPs had voted overwhelmingly in favour of the Tobacco & Vapes Bill (read the Big story).

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Apple’s Record-Breaking $110B Stock Buyback

RetailWire

Apple Inc., one of the world's largest tech companies, has just made history with the largest stock buyback ever seen in the United States. The announcement comes as the tech giant's board approved an additional $110 billion in share repurchases.

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Spotify Discreetly Shifts Lyrics Behind a Paid Subscription

RetailWire

Spotify has supposedly scoped out a new method to shift its free users behind a paywall.

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Novo Noradisk Announces $6B Investment in Ozempic, Wegovy Amid Shortages

RetailWire

The money will help meet increased demand for the drugs.

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