Forrester eCommerce
JULY 10, 2024
Customer success (CS) teams continue to improve as important business functions. As B2B firms dedicate more resources to CS, leadership wants reassurance that this investment delivers solid returns. Proving this becomes challenging when scaling customer success happens primarily through headcount and by teams segmenting coverage into low-touch and high-touch models.
Retail TouchPoints
JULY 10, 2024
As an online business, your sales numbers won’t matter if you can’t deliver your customers’ orders efficiently. There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester eCommerce
JULY 10, 2024
In my recent report, AIOps: A Crucial Component Of High-Performance IT, I speak to how AIOps is a critical tool for IT leaders aiming to run high-performance organizations. AIOps combines AI, machine learning, advanced analytics, and operational practices with business and operations data.
Retail TouchPoints
JULY 10, 2024
Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process.
Speaker: Jennifer Wright and Nick Barron
Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.
Forrester eCommerce
JULY 10, 2024
As organizations ask employees and partners to execute and deliver at a faster pace, the risk of technology failure becomes greater. Learn how understanding technology resilience can help minimize these risks in a preview of our upcoming Technology & Innovation Summit North America.
Retail TouchPoints
JULY 10, 2024
Walmart will increase support for its grocery operations with enhancements to its perishable network, including five new high-tech perishable distribution centers (DCs), expansions to four traditional perishable DCs and a retrofit of the retailer’s Winter Haven, Fla. DC with the latest technology. One of the new DCs, in Shafter, Calif., has been operational since 2021, and the second, in Lancaster, Texas, is ramping up operations.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
.jpg)
|
Retail TouchPoints
JULY 10, 2024
During the pandemic, Etsy ’s seller community nearly doubled , according to CEO Josh Silverman. But since that time, this marketplace for makers has faced increasing competition from other retailers, such as Amazon and Michaels , which have edged in on its “handmade” turf — while at the same time combating an influx of factory-made products from international sellers.
RetailWire
JULY 10, 2024
Due to its upcoming closure, The Mirage casino in Las Vegas has been mandated by Nevada regulations to distribute $1.6 million in unclaimed progressive jackpots before it closes.
Retail TouchPoints
JULY 10, 2024
Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. While this shift has helped the retailer reduce lead times for greater efficiency, it also created a challenge for store designers: allocating space for fulfillment functions “without compromising on the exploration and the way we make products come to life,” said Sara
TalkingRetail
JULY 10, 2024
A selection of over 150 personalised Diet Coke cans and bottles will be available from July to September – and for shoppers’ whose name isn’t already on one, there are 4,000 bespoke personalised cans up for grabs via the Coca-Cola app (accessible via a QR… This story continues at Personalised cans or bottles of Diet Coke available Or just read more coverage at Talking Retail
Advertisement
The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p
Retail TouchPoints
JULY 10, 2024
After hosting successful pop-up shops with apparel brands like Abercrombie and Anthropologie , Pinterest is digging into the culinary world by partnering with condiment and sauce brand Primal Kitchen. The companies are bringing the Colorful Kitchen Pop-Up to Chicago, Los Angeles and New York City to showcase Primal Kitchen’s best-selling products and highlight Pinterest’s highly curated food and kitchen trends.
RetailWire
JULY 10, 2024
The Kroger-Albertson merger has not yet been finalized, but the list of stores planned to be divested has been revealed.
Practical eCommerce
JULY 10, 2024
BuiltWidth identifies 26.2 million ecommerce sites worldwide in 2024. Here's our rundown of location, growth, forecasts, and more. The post Charts: Global Ecommerce Stats and Forecasts appeared first on Practical Ecommerce.
RetailWire
JULY 10, 2024
Tesla's share of the U.S. electric vehicle market fell below 50% for the first time in the second quarter, dropping to 49.7% from 59.3% a year earlier.
Advertisement
In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
RetailDive
JULY 10, 2024
The 30-year veteran of the athletics retailer, who retired in 2020, is set to return as the company shifts its direct-to-consumer strategy.
RetailWire
JULY 10, 2024
Krispy Kreme is celebrating its 87th anniversary by offering a dozen glazed doughnuts for just 87 cents on Friday, July 12.
RetailDive
JULY 10, 2024
Real Etsy sellers are highlighted in ads that complement policy changes that aim to more strongly enforce a human touch on products.
RetailWire
JULY 10, 2024
The Athletic Brewing Company is the largest non-alcoholic beer company in the United States.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
RetailDive
JULY 10, 2024
Successful campaigns for Peppa Pig and Play-Doh lend credence to Amazon’s bigger pitch around its upper-funnel advertising capabilities.
RetailWire
JULY 10, 2024
According to a recent Business Insider compilation of reports from nine retail chains, over 1,330 stores across the U.S. have either closed or are scheduled to close in 2024.
Korona
JULY 10, 2024
We performed an in-depth comparison of Square POS alternatives including costs & features. Our winner was.
RetailDive
JULY 10, 2024
Adolfo Rodriguez comes to the company with over 25 years of experience in tech transformation and is the retailer’s latest C-suite addition.
365 Retail
JULY 10, 2024
THG Fulfil (the operations division of THG’s Ingenuity business) has announced a significant enhancement to its delivery service, catering to the growing trend of late-night shopping. UK shoppers can now order from a range of beauty and nutrition brands, including ESPA , Perricone MD , LOOKFANTASTIC , and Myprotein , until 1am, seven days a week, and receive their products the following day.
RetailDive
JULY 10, 2024
Next month Keith Credendino will take over as chief information officer from Laura Miller, who is retiring.
365 Retail
JULY 10, 2024
Brookfield Properties has announced that The Streets, a prominent basketball and shoe outlet, and EL&N London , the leading café and lifestyle brand, will be leasing approximately 1,830 sq ft and 1,829 sq ft of space respectively at its landmark redevelopment, Berlin’s Potsdamer Platz. With stores in Slovakia and the Czech Republic, The Streets is one of Europe’s most exciting sneaker and basketball-focused outlets.
RetailDive
JULY 10, 2024
The financing round will help fund the fast-growing company’s expansion efforts.
Advertisement
Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
365 Retail
JULY 10, 2024
Delivery management platform, Scurri , today announced the appointment of two industry leaders to its Board of Directors. Dr David Dempsey, former Senior Vice President at Salesforce, has been appointed as Scurri Chairman, while Fionnula Higgins joins the Scurri Board as an Independent Director. Scurri is next generation customisable delivery management software that was created to put retailers in control of the most fundamental pillars of their business, delivery.
RetailWire
JULY 10, 2024
The union disagrees with management over pay and working policies.
365 Retail
JULY 10, 2024
Eldon Square has announced the upcoming opening of MINISO , the globally recognised lifestyle retailer, set to open this summer. Strategically located on the Upper Mall opposite John Lewis, MINISO’s new 1,700 sq ft store will showcase the brand’s extensive product ranges, including toys, beauty, food, and much-loved brands such as Sanrio and Disney.
TalkingRetail
JULY 10, 2024
While the Conservative party suffered a huge defeat in England in the General Election, the Labour Party also achieved huge success in Scotland at the expense of the SNP.
Advertisement
Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.
Expert insights. Personalized for you.
402 
Let's personalize your content