Forrester eCommerce
JULY 10, 2024
Customer success (CS) teams continue to improve as important business functions. As B2B firms dedicate more resources to CS, leadership wants reassurance that this investment delivers solid returns. Proving this becomes challenging when scaling customer success happens primarily through headcount and by teams segmenting coverage into low-touch and high-touch models.
Retail TouchPoints
JULY 10, 2024
As an online business, your sales numbers won’t matter if you can’t deliver your customers’ orders efficiently. There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business.
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Forrester eCommerce
JULY 10, 2024
In my recent report, AIOps: A Crucial Component Of High-Performance IT, I speak to how AIOps is a critical tool for IT leaders aiming to run high-performance organizations. AIOps combines AI, machine learning, advanced analytics, and operational practices with business and operations data.
Retail TouchPoints
JULY 10, 2024
Walmart will increase support for its grocery operations with enhancements to its perishable network, including five new high-tech perishable distribution centers (DCs), expansions to four traditional perishable DCs and a retrofit of the retailer’s Winter Haven, Fla. DC with the latest technology. One of the new DCs, in Shafter, Calif., has been operational since 2021, and the second, in Lancaster, Texas, is ramping up operations.
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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
Forrester eCommerce
JULY 10, 2024
As organizations ask employees and partners to execute and deliver at a faster pace, the risk of technology failure becomes greater. Learn how understanding technology resilience can help minimize these risks in a preview of our upcoming Technology & Innovation Summit North America.
Retail TouchPoints
JULY 10, 2024
Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process.
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Retail TouchPoints
JULY 10, 2024
During the pandemic, Etsy ’s seller community nearly doubled , according to CEO Josh Silverman. But since that time, this marketplace for makers has faced increasing competition from other retailers, such as Amazon and Michaels , which have edged in on its “handmade” turf — while at the same time combating an influx of factory-made products from international sellers.
RetailDive
JULY 10, 2024
The 30-year veteran of the athletics retailer, who retired in 2020, is set to return as the company shifts its direct-to-consumer strategy.
Retail TouchPoints
JULY 10, 2024
After hosting successful pop-up shops with apparel brands like Abercrombie and Anthropologie , Pinterest is digging into the culinary world by partnering with condiment and sauce brand Primal Kitchen. The companies are bringing the Colorful Kitchen Pop-Up to Chicago, Los Angeles and New York City to showcase Primal Kitchen’s best-selling products and highlight Pinterest’s highly curated food and kitchen trends.
RetailWire
JULY 10, 2024
The Kroger-Albertson merger has not yet been finalized, but the list of stores planned to be divested has been revealed.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Retail TouchPoints
JULY 10, 2024
Ikea stores, long known as warehouse-sized selling spaces scented with the wafting aroma of Swedish meatballs, have been shrinking and changing functions in recent months — including taking a bigger role in last mile fulfillment. While this shift has helped the retailer reduce lead times for greater efficiency, it also created a challenge for store designers: allocating space for fulfillment functions “without compromising on the exploration and the way we make products come to life,” said Sara
Practical eCommerce
JULY 10, 2024
BuiltWidth identifies 26.2 million ecommerce sites worldwide in 2024. Here's our rundown of location, growth, forecasts, and more. The post Charts: Global Ecommerce Stats and Forecasts appeared first on Practical Ecommerce.
RetailWire
JULY 10, 2024
The Athletic Brewing Company is the largest non-alcoholic beer company in the United States.
RetailDive
JULY 10, 2024
Next month Keith Credendino will take over as chief information officer from Laura Miller, who is retiring.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
RetailWire
JULY 10, 2024
The union disagrees with management over pay and working policies.
RetailDive
JULY 10, 2024
The financing round will help fund the fast-growing company’s expansion efforts.
RetailWire
JULY 10, 2024
Krispy Kreme is celebrating its 87th anniversary by offering a dozen glazed doughnuts for just 87 cents on Friday, July 12.
RetailDive
JULY 10, 2024
Real Etsy sellers are highlighted in ads that complement policy changes that aim to more strongly enforce a human touch on products.
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RetailWire
JULY 10, 2024
Tesla's share of the U.S. electric vehicle market fell below 50% for the first time in the second quarter, dropping to 49.7% from 59.3% a year earlier.
RetailDive
JULY 10, 2024
Adolfo Rodriguez comes to the company with over 25 years of experience in tech transformation and is the retailer’s latest C-suite addition.
Korona
JULY 10, 2024
We performed an in-depth comparison of Square POS alternatives including costs & features. Our winner was.
RetailDive
JULY 10, 2024
Successful campaigns for Peppa Pig and Play-Doh lend credence to Amazon’s bigger pitch around its upper-funnel advertising capabilities.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailWire
JULY 10, 2024
Due to its upcoming closure, The Mirage casino in Las Vegas has been mandated by Nevada regulations to distribute $1.6 million in unclaimed progressive jackpots before it closes.
TalkingRetail
JULY 10, 2024
A selection of over 150 personalised Diet Coke cans and bottles will be available from July to September – and for shoppers’ whose name isn’t already on one, there are 4,000 bespoke personalised cans up for grabs via the Coca-Cola app (accessible via a QR… This story continues at Personalised cans or bottles of Diet Coke available Or just read more coverage at Talking Retail
CPC Strategy
JULY 10, 2024
Amazon Unlocking AMC Insights Series: How to Use Tentpole Analysis Post-Prime Day for Smarter Seasonal and Yearly Media Strategy By Tinuiti Team Jul 10 2024 In today’s data-driven marketing landscape, the ability to ask the right questions is paramount. Amazon Marketing Cloud (AMC) emerges as the magic 8-ball of advertising solutions, offering advertisers a robust platform for precise analytics and strategic decision-making.
RetailWire
JULY 10, 2024
According to a recent Business Insider compilation of reports from nine retail chains, over 1,330 stores across the U.S. have either closed or are scheduled to close in 2024.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
365 Retail
JULY 10, 2024
THG Fulfil (the operations division of THG’s Ingenuity business) has announced a significant enhancement to its delivery service, catering to the growing trend of late-night shopping. UK shoppers can now order from a range of beauty and nutrition brands, including ESPA , Perricone MD , LOOKFANTASTIC , and Myprotein , until 1am, seven days a week, and receive their products the following day.
TalkingRetail
JULY 10, 2024
While the Conservative party suffered a huge defeat in England in the General Election, the Labour Party also achieved huge success in Scotland at the expense of the SNP.
365 Retail
JULY 10, 2024
Brookfield Properties has announced that The Streets, a prominent basketball and shoe outlet, and EL&N London , the leading café and lifestyle brand, will be leasing approximately 1,830 sq ft and 1,829 sq ft of space respectively at its landmark redevelopment, Berlin’s Potsdamer Platz. With stores in Slovakia and the Czech Republic, The Streets is one of Europe’s most exciting sneaker and basketball-focused outlets.
TalkingRetail
JULY 10, 2024
Members of the Federation of Independent Retailers (the Fed) in Northern Ireland are outraged by wholesaler Newspread’s decision to increase its delivery charges.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
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