Wed.Dec 18, 2024

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How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step

Retail TouchPoints

While many retailers are updating their tech these days, few are 200 years old like Clarks. But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores.

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AI Agents Are Your New Coworkers: Get To Know Them Better At B2B Summit

Forrester eCommerce

Within three years, agentic AI will impact every area of the business for both buyer and seller, transforming human and nonhuman interactions throughout the purchasing journey and post-sale customer experience. At this years B2B Summit North America, youll learn how to gain value from this powerful tech.

B2B 195
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Fresh Market Aims to Improve Inventory Management with New Tech, Including Electronic Shelf Labels

Retail TouchPoints

The Fresh Market will deploy solutions from VusionGroup across all 166 grocery stores in its fleet next year, adding electronic shelf labels (ESLs), improved inventory management technology and analytics designed to better support in-store merchandising decisions, timing of out-of-stocks and prioritizing waste reduction. The retailers partnership with VusionGroup will include a suite of Vusion 360 solutions, including: Multicolor ESLs that can support remote price changes and are equipped with f

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Deciphering The Data Clean Room Landscape

Forrester eCommerce

The data clean room market is a bit of an anomaly: It’s both an established and emerging market. A vast majority of B2C marketers use data clean rooms: In Forresters Q4 2024 B2C Marketing CMO Pulse Survey, 90% of respondents say they use a data clean room for marketing use cases today.

B2C 195
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Understanding Retail Delivery Fees and Their Impact on Sales Tax Compliance

Retail TouchPoints

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). U.S. ecommerce sales reached an impressive $1.1 trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 trillion by 2029. This growth is driven by technological advancements and evolving consumer preferences alongside the emergence of new competitors responding to changing market dynamics.

Retail 147
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Your Car Is Listening To You. And So Are Hackers.

Forrester eCommerce

Skoda and Volkswagen are the latest vehicle manufacturers who have had vulnerabilities discovered in their cars that could allow malicious actors to execute code remotely and the exploits can range from tracking GPS coordinates and speed data to recording conversations in the car via the in-cabin microphone and if skilled enough, control functions like stop […]

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B2B Marketing Predictions 2025 For India CMOs

Forrester eCommerce

Earlier this month, we wrapped up Forresters India Predictions 2025 event. I look forward to this event every year, and this year was no exception. This years event for India saw record turnout, with over 350 participants across three cities in India including marketing and tech leaders.

B2B 221
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Victoria’s Secret Beefs Up International Ecommerce Experience

Retail TouchPoints

Victoria’s Secret has teamed up with Global-e to enhance its international ecommerce experience, namely in Canadaand leading European markets such asGermanyandFrance. Through the partnership, Victorias Secret has launched an end-to-end localized shopping experience in more than 100 markets that includes pricing and payment in local currency, a variety of local and alternative payment options, guaranteed final cost of purchase and an enhanced delivery proposition. “We’re excited

eCommerce 147
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J.C. Penney loss narrows in Q3 as sales declines continue

RetailDive

The department store has more flexibility than others attempting a turnaround, but ongoing top-line weakness clouds its longer-term prospects.

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Announcing fabric AI Order Cloud, the First AI-Powered Order Management System Built to Orchestrate the Entire Order Journey

Fabric Blog

From demand to fulfillment, elevate the customer experience across every touch point, on all channels, to win in the age of unified commerce SAN FRANCISCO Dec. 18, 2024 fabric , the creators of the next-generation order orchestration solution, today announced a reimagined order management system (OMS) enhanced by the transformative power of artificial intelligence (AI), including a new AI agent. fabric AI Order Cloud provides retailers with a centralized system for managing their orders, inven

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Nearly half of consumers feel ignored by marketers: Here’s what the numbers say

RetailDive

Among consumers who feel ignored, 75% would rather support brands that align with their values, iHeartMedia’s research found.

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Charts: Global Investor Trends 2024

Practical eCommerce

PwC surveyed global investors and analysts for their outlook on risks, AI impact, geo conflicts, and more. The post Charts: Global Investor Trends 2024 appeared first on Practical Ecommerce.

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Walmart tests in-store body cameras for employees

RetailDive

The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.

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ACS urges Treasury Committee to support multiple payment options

TalkingRetail

ACS (the Association of Convenience Stores) has given evidence to a Treasury Committee on the acceptance of cash and whether current regulations are fit for purpose.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Bloomingdale’s adds fulfillment option for luxury DTC brands

RetailDive

Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.

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98% of Starbucks Workers United Baristas Vote To Strike if Necessary: ‘Whatever It Takes’

RetailWire

Out of all Starbucks Workers United baristas, 98% have voted to authorize a strike.

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Perfect Moment opens third seasonal store in the Austrian Alps

RetailDive

The location at the Kitzbühel ski resort will feature best-selling products, as well as host in-store events.

Events 55
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General Mills Smashes Q2 Sales Targets but Slashes Profit Outlook

RetailWire

General Mills is working to attract inflation-weary consumers with new brand promotions.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Announcing fabric AI Order Cloud, the First AI-Powered Order Management System Built to Orchestrate the Entire Order Journey

Fabric Blog

The post Announcing fabric AI Order Cloud, the First AI-Powered Order Management System Built to Orchestrate the Entire Order Journey appeared first on fabric Inc.

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White Castle Offers Freebies for Those Who Come Dressed in a Holiday Costume

RetailWire

In the spirit of giving, White Castle will give cravers the best gift of all this holiday season, freebies to customers who come dressed in a cheerful holiday costume before placing their in-person order.

Gifts 52
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How retailers can safeguard ESLs from damage and protect investment | Daryl Bedford

TalkingRetail

As the retail landscape continues to evolve rapidly, leading retailers are turning to innovative solutions to optimise in-store operational efficiency and enhance customer experience.

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KFC’s New ‘Saucy’ Restaurant Offers Sauce Flights, Fruity Drinks

RetailWire

KFC is opening a prototype restaurant focused on sauces and tenders.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Co-op reveals first store on the UK Defence Estate, at HMS Collingwood

TalkingRetail

Co-op has partnered with ESS Defence, specialist provider of foodservice and facilities management to military establishments across the UK, to open the convenience retailers first store on the UK Defence estate, at HMS Collingwood.

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The McDonald’s E. Coli Drama Is Far From Over. A Colorado Family Just Sued the Fast-Food Giant Over the Outbreak

RetailWire

McDonald's had an E. coli outbreak in October.

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BP predicts sales of over 1.6 million hot drinks and 750k baked goods this Christmas

TalkingRetail

As the nation prepares to travel to friends and family for Christmas, BP is getting ready for the seasonal surge as thousands stop off to fuel up, charge their electric vehicles or stock up on food, drink and last-minute gifts. BP will be open late… This story continues at BP predicts sales of over 1.

Travel 52
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McDonald’s Is Selling 10 Chicken Nuggets for $1 Until Dec. 30

RetailWire

McDonald's is giving its customers a great deal.

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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Leading Canadian Media Brand Brings Shoppability to Two Top Shows

Retail TouchPoints

Bell Media , one of Canadas top media and entertainment companies, is bringing curated, shoppable TV experiences to two of its top shows: The Good Stuff with Mary Berg and Etalk. These new second-screen shopping experiences will be powered by Shopsense AI, which offers an AI-driven retail media platform that allows consumers to shop while consuming content.

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Subway Is Reportedly Releasing Footlong Doritos Nachos

RetailWire

Subway is reportedly upping the snack game.

Games 52
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MINISO Opens First UK Airport Store at London Stansted Airport

365 Retail

Global lifestyle brand MINISO will open its first UK airport store at London Stansted Airport on 19th December, introducing its MINISO-GO concept to travellers. Located in the Stansted Terminal, the new store will offer a curated selection of affordable travel essentials alongside MINISOs popular product ranges. The store will feature MINISOs well-known collaborations with Harry Potter , Hello Kitty and Friends , and Disney.

Travel 59
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Social Security Full Retirement Age To Increase Again: So When Can You Officially Retire?

RetailWire

Social Security full retirement age is set to increase again in 2025.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s