Thu.Jan 23, 2025

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Ecommerce Quick Views: The Build & Benefits

Fastr

Whether you work in retail or have some shopping experience under your belt, you know what both optimized and not-so-optimized shopping experiences look and feel like. Let's quickly paint two starkly contrasting pictures.

eCommerce 162
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Amazon Makes Retail Media Networks’ Eyes Bigger Than Their Stomachs

Forrester eCommerce

WHSmith just launched a retail media network (RMN) to bring retail media to their airport stores. Like every other RMN launched since Amazon, Walmart, and Best Buy pioneered retail media over a decade ago, WHSmith promises more exciting and engaging retail experiences for consumers and is tailored to the needs of… supplier brands.

Retail 221
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2025 Consumer Research Report Unpacks Shopper Insights | Salsify

Salsify

Salsify publishes its 2025 consumer research report a survey of nearly 2,000 U.S. and U.K. respondents highlighting the latest consumer trends and the ever-changing buying journey.

Consumer 157
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US store closures to again outpace openings this year

RetailDive

Coresight Research expects some 15,000 locations to shutter in 2025, with plans already up well over 300% year over year.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Print Ads Are an Ecommerce Opportunity

Practical eCommerce

Magazines and catalogs can provide valuable brand advertising, an often overlooked approach by marketers. The post Print Ads Are an Ecommerce Opportunity appeared first on Practical Ecommerce.

eCommerce 108
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Bloomingdale’s to close San Francisco Centre anchor

RetailDive

The move will leave the struggling mall with another space to fill, and the luxury department store’s only full-line locations outside the city.

More Trending

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Books Inc. files for Chapter 11

RetailDive

The California-based retailer said the pandemic kicked off years of falling revenue and rising costs. It will close at least one store but stay in business.

Books 119
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TikTok Ban: ByteDance Board Member Predicts Deal To Save the App Will Be Soon

RetailWire

To avoid a TikTok ban, ByteDance needs to make a deal, which may happen sooner than later.

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How retailers are approaching customer experience in 2025

RetailDive

Retailers at this year’s NRF Big Show showcased how they are putting customer data to use for personalization and loyalty.

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Risk Factor Elevated for Walmart Chicken Broth Recall

RetailWire

Recalled chicken broth sold at Walmart has been upgraded to a Class II risk level.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Vince Holding Corp. sells majority stake to P180, former CEO returns

RetailDive

Brendan Hoffman, formerly of Wolverine World Wide, is returning to the top spot at Vince after holding the role from 2015 to 2020.

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New Ecommerce Tools: January 23, 2025

Practical eCommerce

This week: genAI search, website builders, fulfillment, reverse logistics, mobile payments, click-to-cancel subscriptions, and more. The post New Ecommerce Tools: January 23, 2025 appeared first on Practical Ecommerce.

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Private label sales hit record in 2024

RetailDive

Store brand sales increased nearly 4% to $271 billion, according to a new report from the Private Label Manufacturers Association.

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GM’s New Cadillac Lyriq-V May Lead EV Luxury Sales in 2025

RetailWire

GM wants to take over the EV luxury market with the Lyriq-V.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Home Depot expands on-demand delivery services with DoorDash, Uber Eats partnerships

RetailDive

The move adds to the home improvement retailer’s delivery capabilities, which also include a tie-up with Instacart.

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Guzman y Gomez Brings Mexican Fast Food From Australia to Chicagoland

RetailWire

Guzman y Gomez continues to expand its footprint in the Chicago area.

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Grocery Outlet, Fresh Market Both Name Industry Veterans as New Leaders

Retail TouchPoints

Grocery Outlet Holding Corp. , which operates more than 520 stores under various banners, and the 166- store supermarket retailer The Fresh Market have each named new leaders. Jason Potter, a 30 -year grocery retail veteran, will take on the President and CEO roles at Grocery Outlet as of Feb. 3, 2025. Current Fresh Market COO Brian Johnson will become that retailers President and CEO, also on Feb. 3.

Marketing 289
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Walmart Launches Program Allowing Customers To Test Products at Home

RetailWire

Walmart is widening the launch of its In-Home User Test (IHUT) program.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Coresight Predicts Store Closures will Spike to 15,000 This Year

Retail TouchPoints

Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to approximately 15,000. Store openings are expected to remain steady at approximately 5,800 (compared to 5,970 in 2024), but that would still represent a net loss of more than 9,000 stores. Supporting these expectations is the fact that more than 2,000 planned closures already are underway this year.

Supplies 279
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CNN Announces Layoffs of Around 200 Jobs

RetailWire

Around 6% of the CNN's job force will exit.

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Wegmans Partners with Uber Eats to Roll Out On-Demand Delivery

Retail TouchPoints

Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland, Virginia, North Carolina, New Jersey and Washington, D.C. this month, with plans to add locations in New York, Pennsylvania and Delaware in February. Wegmans already works with DoorDash and recently expanded that partnership to additional supermarkets in the chain.

Games 276
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Cadbury Has Made a Major Change for the First Time in History. Here’s What Happened

RetailWire

Cadbury's Creme Eggs and other chocolate treats have long been Easter favorites worldwide.

Other 52
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Why Chatbots Haven’t (and Won’t) Live up to the Hype

Retail TouchPoints

In the early 2010s, technology forecasters and business analysts painted a compelling picture of the future of customer service: chatbots would dramatically cut labor costs and transform how consumers interacted with brands. Fast forward to today, and the reality has yet to live up to the hype. While chatbots have found their place in the customer service ecosystem, they havent achieved the dominance and ubiquity that many predicted.

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Taco Bell Postpones 2nd Annual Live Más Live Event at the Hollywood Palladium in the Wake of the LA Fires

RetailWire

Taco Bell only recently made the announcement.

Events 52
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Amid The AI Hype, Agile Still Remains Relevant In 2025

Forrester eCommerce

After over 12 years of leading Forresters research on agile and, from 2011, publishing a biennial Forrester report on the global state of agile adoption, we have just published The State Of Agile Development, 2025: Its Still Relevant, With Benefits And Challenges.

Blog 273
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Burger King Announces 2 for $5 and 3 for $7 Combo Deals

RetailWire

Burger King has more deals for inflation-weary customers.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Geekplus robots are now in use at all three of Happy Returns’ Hubs. (Image courtesy Happy Returns) Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. They resemble Roombas with a skinny highboy table on top. Geekplus, the company that makes them, calls them dancing robots, and for good reason they really do look like dancers in the midst of an intricate performance.

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How To Level-Up Your Creator Marketing Program

Forrester eCommerce

Creator marketing programs have become a cornerstone of the social media marketing strategy across industries. As such, Forrester recommends an evolved set of metrics for measurement to optimize and show overall impact on the organization.

Marketing 195
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Skechers Opens First Experiential ‘Performance’ Store in Canada

Retail TouchPoints

Skechers has reimagined its store at Canadas West Edmonton Mall as its first Performance location, featuring an immersive experience that includes an expanded sales floor, half-size pickleball and basketball courts and a range of technology showcases. Image courtesy Skechers Designed as an experiential playground where customers can try out Skechers sports-focused footwear technology, the 7,500-square-foot store offers a gallery of the brands innovations for players at every skill level.

Games 269
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From Sprint To Marathon: Passing The Baton From Sales To CS For Seamless Account Transitions

Forrester eCommerce

In 1996, four men made Canadian history when they won the Olympic gold medal in the mens 4×100 meter relay in a time of 37.69 seconds. This historic win was especially surprising, considering the team had struggled in the events leading up to it.

Events 195
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.