Groove
AUGUST 14, 2024
A customer’s interaction with a brand does not end when they complete a transaction. A quality company knows the importance of providing continued eCommerce customer support so that any questions they have receive prompt answers as they put their new purchase to use. These buyers want to know that the business they purchased from still cares enough to support them.
Forrester eCommerce
AUGUST 14, 2024
Japanese organizations are facing a pivotal shift in their business and technology priorities amidst economic uncertainties. Take a look at the insights from our latest report.
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Retail TouchPoints
AUGUST 14, 2024
Party City has appointed Barry Litwin as President and CEO as the company continues to eke its way back from its January 2023 bankruptcy. Litwin most recently served as the CEO of Global Industrial Company (GIC) , a distributor of industrial products that serves more than 500,000 customers across the manufacturing, transportation, retail and healthcare sectors.
Forrester eCommerce
AUGUST 14, 2024
What happens when five security analysts gather at a security conference in Las Vegas? Stuff gets broke. Find out more in this review of the recent BlackHat USA event.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Retail TouchPoints
AUGUST 14, 2024
The retail world has seen a major shift in crime since COVID-19 hit. Before the pandemic, retail crime mostly meant shoplifting — sneaky folks trying to swipe products without getting caught. But now, we’re seeing a worrying trend toward more violent behavior. This new wave of aggression is putting employees, customers and store property at risk. The Changing Landscape of Retail Crime With this shift in crime, store owners and managers are facing new challenges.
Forrester eCommerce
AUGUST 14, 2024
The Problem Recently we published the Forrester Wave: Conversational AI For Employee Services, ranking how well different conversational AI providers provide employees with daily support across domains like IT, HR, Finance, and more.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Forrester eCommerce
AUGUST 14, 2024
Every year, an ever-increasing number of geospatial professionals descend on San Diego for the annual Esri User Conference. This year was no exception: Over 20K professionals focused on various aspects of geographic information systems (GISes), including location intelligence, came from all parts of the world to talk shop.
Retail TouchPoints
AUGUST 14, 2024
Impossible Foods has opened a new in-person foodservice concept in Chicago designed around its portfolio of plant-based beef, chicken and pork products. The Impossible Quality Meats pop-up restaurant, which is stationed inside Chicago’s XMarket Food Hall , will run through the fall, offering diners a variety of quick-service dishes for all culinary tastes, including an Impossible breakfast sausage sandwich, Impossible Asian-style meatballs, Impossible nachos, Impossible bratwurst, Impossible ch
Forrester eCommerce
AUGUST 14, 2024
Business- und Technologie-Führungskräfte bereiten ihre Budgets für das kommende Jahr vor. Um das Beste aus den geringen Budgeterhöhungen zu machen, bedarf es einer funktionsübergreifenden Zusammenarbeit, der Bereitschaft, sich von veralteter Technologie zu trennen, und strategischer Experimente mit KI (und darüber hinaus).
Retail TouchPoints
AUGUST 14, 2024
Victoria’s Secret & Co. (VS&Co) has named Anthropologie and Savage x Fenty veteran Hillary Super as its new CEO and member of the board, effective Sept. 9, 2024. Current CEO Martin Waters, who has helmed the company since late 2020, will step down and Chief Financial and Administrative Officer Timothy Johnson will fill the role on an interim basis until Super takes over in the fall.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Forrester eCommerce
AUGUST 14, 2024
There are at least two clear uses cases where genAI is providing real value in the contact center today.
Retail TouchPoints
AUGUST 14, 2024
Global lifestyle and apparel brand True Religion has launched a new collection to celebrate more than two decades in business and is enlisting rappers Flo Milli and NLE Choppa to help spread the word. The Exaggerated Icons line includes T-shirts, jackets and jeans, all featuring reimagined and exaggerated versions of the brand’s horseshoe and Buddha logos.
RetailDive
AUGUST 14, 2024
Brazilian beauty conglomerate Natura & Co. earlier this year floated plans to separate its Avon business, but said this week that’s now on hold.
RetailWire
AUGUST 14, 2024
Domino's Pizza has announced its intentions to provide carryout deals for its customers following news that its carryout business has increased recently, in part due to increased delivery prices.
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365 Retail
AUGUST 14, 2024
Morrisons is expanding its successful partnership with Deliveroo , enabling customers to order groceries from 500 Morrisons Daily convenience stores across the UK and have them delivered to their doorstep in under 30 minutes. This extension of their collaboration means more customers will have access to 2,500 fresh, frozen, and ambient items available for on-demand delivery.
RetailWire
AUGUST 14, 2024
Avon Products Inc., the U.S.-based holding company for the Avon beauty brand, has filed for Chapter 11 bankruptcy in the U.S. Bankruptcy Court for the District of Delaware.
TalkingRetail
AUGUST 14, 2024
Mogu Mogu has unveiled a 12-month partnership with global K-Pop group Seventeen. Seventeen has signed up to work with Mogu Mogu until April 2025, joining a select group of high-profile brand ambassadors.
RetailWire
AUGUST 14, 2024
A major and unexpected shakeup has occurred in the boardroom of Southwest Airlines between the current board and the Elliot Investment Management group.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailDive
AUGUST 14, 2024
Ibotta will be the preferred third-party coupon provider for all eligible product categories available on the grocery tech company’s platforms.
RetailWire
AUGUST 14, 2024
Complaints lodged against solar panel companies have increased substantially in the past few years.
RetailDive
AUGUST 14, 2024
Kelly Olmstead discusses how the sneaker brand is investing more in awareness-driven channels to weather a challenging period for the business.
RetailWire
AUGUST 14, 2024
Target Corporation has announced the appointment of Amy Tu as its new chief legal and compliance officer.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailDive
AUGUST 14, 2024
Martin Waters is out as the chief executive as of Tuesday, but will stay on in a nonexecutive capacity with the company through the end of August.
RetailWire
AUGUST 14, 2024
UBS claims revenue growth at its wealth management and investment bank divisions increased net profits.
RetailDive
AUGUST 14, 2024
The furniture chain faces competition from DTC mattress companies that are expanding more into physical retail.
RetailWire
AUGUST 14, 2024
The studio will cease operations after 11 years at the end of this week.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
RetailDive
AUGUST 14, 2024
The big-box retailer’s cross border network provides full container load freight service from China to the U.S.
RetailWire
AUGUST 14, 2024
McDonald's is bringing back a favorite collectible item.
365 Retail
AUGUST 14, 2024
Westgate Oxford is now home to the popular Danish homewares and lifestyle chain Søstrene Grene , which has officially opened its first store in Oxfordshire. The store, which opened on 9th August, marks an exciting chapter in Søstrene Grene’s major UK expansion, bringing its unique selection of trend-driven products and classic homeware to the heart of Oxford.
RetailDive
AUGUST 14, 2024
The added costs, starting in October, will come as the e-commerce giant gears up for a shorter holiday shipping season.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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