Groove
AUGUST 14, 2024
A customer’s interaction with a brand does not end when they complete a transaction. A quality company knows the importance of providing continued eCommerce customer support so that any questions they have receive prompt answers as they put their new purchase to use. These buyers want to know that the business they purchased from still cares enough to support them.
Forrester eCommerce
AUGUST 14, 2024
Japanese organizations are facing a pivotal shift in their business and technology priorities amidst economic uncertainties. Take a look at the insights from our latest report.
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Retail TouchPoints
AUGUST 14, 2024
Party City has appointed Barry Litwin as President and CEO as the company continues to eke its way back from its January 2023 bankruptcy. Litwin most recently served as the CEO of Global Industrial Company (GIC) , a distributor of industrial products that serves more than 500,000 customers across the manufacturing, transportation, retail and healthcare sectors.
Forrester eCommerce
AUGUST 14, 2024
What happens when five security analysts gather at a security conference in Las Vegas? Stuff gets broke. Find out more in this review of the recent BlackHat USA event.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail TouchPoints
AUGUST 14, 2024
The retail world has seen a major shift in crime since COVID-19 hit. Before the pandemic, retail crime mostly meant shoplifting — sneaky folks trying to swipe products without getting caught. But now, we’re seeing a worrying trend toward more violent behavior. This new wave of aggression is putting employees, customers and store property at risk. The Changing Landscape of Retail Crime With this shift in crime, store owners and managers are facing new challenges.
Forrester eCommerce
AUGUST 14, 2024
The Problem Recently we published the Forrester Wave: Conversational AI For Employee Services, ranking how well different conversational AI providers provide employees with daily support across domains like IT, HR, Finance, and more.
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Forrester eCommerce
AUGUST 14, 2024
There are at least two clear uses cases where genAI is providing real value in the contact center today.
Retail TouchPoints
AUGUST 14, 2024
Victoria’s Secret & Co. (VS&Co) has named Anthropologie and Savage x Fenty veteran Hillary Super as its new CEO and member of the board, effective Sept. 9, 2024. Current CEO Martin Waters, who has helmed the company since late 2020, will step down and Chief Financial and Administrative Officer Timothy Johnson will fill the role on an interim basis until Super takes over in the fall.
Forrester eCommerce
AUGUST 14, 2024
Every year, an ever-increasing number of geospatial professionals descend on San Diego for the annual Esri User Conference. This year was no exception: Over 20K professionals focused on various aspects of geographic information systems (GISes), including location intelligence, came from all parts of the world to talk shop.
Retail TouchPoints
AUGUST 14, 2024
Impossible Foods has opened a new in-person foodservice concept in Chicago designed around its portfolio of plant-based beef, chicken and pork products. The Impossible Quality Meats pop-up restaurant, which is stationed inside Chicago’s XMarket Food Hall , will run through the fall, offering diners a variety of quick-service dishes for all culinary tastes, including an Impossible breakfast sausage sandwich, Impossible Asian-style meatballs, Impossible nachos, Impossible bratwurst, Impossible ch
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Forrester eCommerce
AUGUST 14, 2024
Business- und Technologie-Führungskräfte bereiten ihre Budgets für das kommende Jahr vor. Um das Beste aus den geringen Budgeterhöhungen zu machen, bedarf es einer funktionsübergreifenden Zusammenarbeit, der Bereitschaft, sich von veralteter Technologie zu trennen, und strategischer Experimente mit KI (und darüber hinaus).
Retail TouchPoints
AUGUST 14, 2024
Global lifestyle and apparel brand True Religion has launched a new collection to celebrate more than two decades in business and is enlisting rappers Flo Milli and NLE Choppa to help spread the word. The Exaggerated Icons line includes T-shirts, jackets and jeans, all featuring reimagined and exaggerated versions of the brand’s horseshoe and Buddha logos.
RetailDive
AUGUST 14, 2024
Brazilian beauty conglomerate Natura & Co. earlier this year floated plans to separate its Avon business, but said this week that’s now on hold.
RetailWire
AUGUST 14, 2024
McDonald's is bringing back a favorite collectible item.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
RetailDive
AUGUST 14, 2024
The furniture chain faces competition from DTC mattress companies that are expanding more into physical retail.
RetailWire
AUGUST 14, 2024
Domino's Pizza has announced its intentions to provide carryout deals for its customers following news that its carryout business has increased recently, in part due to increased delivery prices.
RetailDive
AUGUST 14, 2024
The big-box retailer’s cross border network provides full container load freight service from China to the U.S.
RetailWire
AUGUST 14, 2024
Complaints lodged against solar panel companies have increased substantially in the past few years.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
RetailDive
AUGUST 14, 2024
The added costs, starting in October, will come as the e-commerce giant gears up for a shorter holiday shipping season.
RetailWire
AUGUST 14, 2024
Avon Products Inc., the U.S.-based holding company for the Avon beauty brand, has filed for Chapter 11 bankruptcy in the U.S. Bankruptcy Court for the District of Delaware.
RetailDive
AUGUST 14, 2024
Kelly Olmstead discusses how the sneaker brand is investing more in awareness-driven channels to weather a challenging period for the business.
365 Retail
AUGUST 14, 2024
Morrisons is expanding its successful partnership with Deliveroo , enabling customers to order groceries from 500 Morrisons Daily convenience stores across the UK and have them delivered to their doorstep in under 30 minutes. This extension of their collaboration means more customers will have access to 2,500 fresh, frozen, and ambient items available for on-demand delivery.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
RetailDive
AUGUST 14, 2024
Ibotta will be the preferred third-party coupon provider for all eligible product categories available on the grocery tech company’s platforms.
RetailWire
AUGUST 14, 2024
Target Corporation has announced the appointment of Amy Tu as its new chief legal and compliance officer.
RetailDive
AUGUST 14, 2024
Martin Waters is out as the chief executive as of Tuesday, but will stay on in a nonexecutive capacity with the company through the end of August.
RetailWire
AUGUST 14, 2024
The studio will cease operations after 11 years at the end of this week.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
TalkingRetail
AUGUST 14, 2024
Mogu Mogu has unveiled a 12-month partnership with global K-Pop group Seventeen. Seventeen has signed up to work with Mogu Mogu until April 2025, joining a select group of high-profile brand ambassadors.
RetailWire
AUGUST 14, 2024
UBS claims revenue growth at its wealth management and investment bank divisions increased net profits.
365 Retail
AUGUST 14, 2024
Westgate Oxford is now home to the popular Danish homewares and lifestyle chain Søstrene Grene , which has officially opened its first store in Oxfordshire. The store, which opened on 9th August, marks an exciting chapter in Søstrene Grene’s major UK expansion, bringing its unique selection of trend-driven products and classic homeware to the heart of Oxford.
RetailWire
AUGUST 14, 2024
A major and unexpected shakeup has occurred in the boardroom of Southwest Airlines between the current board and the Elliot Investment Management group.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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