Mon.Oct 07, 2024

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From Passive to Interactive: How to Use Video to Drive Audience Engagement and Activation

Retail TouchPoints

Most (if not all) marketing and ecommerce leaders know that video is a critical component of any content strategy. After all, retailers using video in product detail pages (PDPs) can see conversions increase by up to 80% , and mobile shoppers specifically will spend 88% more time on websites when they’re engaging with video. However, interactive video can drive even more value for brands and retailers, allowing them to incorporate clickable elements into their content, such as links to quizzes,

Fashion 278
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The Future Of genAI Is Increasingly Agentic

Forrester eCommerce

Last week, the Forrester B2B APAC Summit 2024 in Singapore saw a remarkable gathering of CMOs and key marketing leaders from across the Asia Pacific region. Every year, the summit has consistently provided a valuable platform for CMOs across the region to connect with analysts and their industry peers and discuss emerging trends in marketing.

B2B 300
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Walgreens Hires New Chief Commercial Officer to Bolster B2B Healthcare Services

Retail TouchPoints

Walgreens has hired a new SVP and Chief Commercial Officer to help build its B2B healthcare services division. Jason Stenta, who most recently served as SVP, Payer Sales for Optum, a UnitedHealth Group company, has nearly two decades of healthcare experience, specifically with helping lead large organizations and cross-functional teams through periods of growth and change.

B2B 263
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Are You Aligning Your Tech Success With Metrics That Matter?

Forrester eCommerce

As a leader of your technology organization, you most likely face the perennial measurement issue: misalignment. This misalignment plays out in a number of ways, varying in altitude and severity. However, one of the most critical areas is metrics. Tech leaders often grapple with finding a measurement approach that drives alignment. Why does this matter?

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Mytheresa Acquires Yoox Net-a-Porter to Create ‘Global, Multi-Brand Digital Luxury Group’ 

Retail TouchPoints

Mytheresa has entered into a binding agreement with Richemont to acquire the Yoox Net-a-Porter (YNAP) business and create a “multi-brand digital group of significant scale,” according to a company announcement. The deal is expected to close in the first half of 2025, pending antitrust approvals. Richemont will sell YNAP with a cash position of €555 million and no financial debt in exchange for a 33% equity stake in Mytheresa.

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Get ready for genAI chatbots: The state of conversational AI

Forrester eCommerce

Talk about change!!! As we approach the two-year anniversary of the announcement of OpenAI’s launch of GPT 3.5, conversational AI has been reinvented to incorporate generative AI (genAI) to take advantage of the many ways this technology can make self-service applications smarter.

More Trending

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Old Dogs Learn New Tricks: The Forrester Wave: Enterprise Firewall Solutions, Q4, 2024

Forrester eCommerce

One of the oldest security technologies – the venerable enterprise firewall – continues to thrive, as highlighted in recently-published: The Forrester Wave: Enterprise Firewall Solutions, Q4, 2024. Contrary to expectations that this space might have little left to offer, enterprise firewall vendors have done well to keep this technology relevant for modern cybersecurity needs.

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Another rough year for department stores

RetailDive

The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

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Marketers In APAC: Unlock Greater Value With Adjacent CDP Functionalities

Forrester eCommerce

As an analyst closely observing the martech landscape, I’ve seen CDPs become indispensable for marketers in APAC. My latest report, “The State Of Customer Data Platforms In Asia Pacific, 2024,” found: The popularity of CDP continues to grow in APAC.

Marketing 195
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After more than 3 decades, NRF won’t publish its annual shrink report this year

RetailDive

The National Retail Federation’s surveys on inventory lost to crime, errors and more have provided statistics on an issue in focus for retailers.

Retail 124
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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13 New AI Productivity Tools for SMBs

Practical eCommerce

New tools for email marketing, audience research, project and team management, AI assistants, voice-powered dictation, and video production. The post 13 New AI Productivity Tools for SMBs appeared first on Practical Ecommerce.

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The Sill closes its final store, shifts back to online-only business

RetailDive

The DTC plant company said that shuttering its brick-and-mortar locations was the best way to support product expansion and maximize customer reach.

Customer 118
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Google Ads Automated Rules for Better Management

Practical eCommerce

Automated rules can send alerts and adjust settings, resulting in streamlined oversight. The post Google Ads Automated Rules for Better Management appeared first on Practical Ecommerce.

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How Cacolac Improved Product Availability and Sales with Wiser

Wiser

Cacolac, a well-known French FMCG brand, has been delighting consumers with its iconic chocolate milk for 70 years. As the company prepares for a new era under the leadership of Christian Maviel in 2015, Cacolac is focusing on revitalizing its brand and expanding its presence, particularly in the Drive circuit—a crucial distribution channel for French grocery retail.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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FDA Updates Salmonella Egg Recall to Emergency Class 1

RetailWire

The Food and Drug Administration has updated an egg recall linked to Salmonella to Class 1 due to the chance of fatality.

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What’s the winning formula for a loyalty program?

RetailDive

Sephora, PetSmart and Famous Footwear operate loyalty programs that lean into data to meet customers’ interests and preferences.

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Walmart and Sam’s Club Join Dolly Parton To Commit Millions to Hurricane Helene Relief

RetailWire

Those impacted by Hurricane Helene will have resources available to begin rebuilding their lives thanks to Walmart and Dolly Parton.

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fabric Launches Chiefly Digital: the Digital Leader’s Guide to Modern Commerce Podcast

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Bath & Body Works Debuts ‘Emily in Paris’ Line

RetailWire

This Bath & Body Works holiday line will make customers feel like they've stepped into Emily's Paris storyline.

Customer 103
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Why Whole Foods’ Daily Shops won’t feature Just Walk Out tech

RetailDive

Display movement is “very restricted” when the tech is in use, a Whole Foods executive said during a store tour of the new format.

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Unlocking AMC Insights Series: Path to Purchase

CPC Strategy

Amazon Unlocking AMC Insights Series: Path to Purchase By Averie Lynch Oct 07 2024 In today’s data-driven marketing landscape, the ability to ask the right questions is paramount. Amazon Marketing Cloud (AMC) emerges as the magic 8-ball of advertising solutions, offering advertisers a robust platform for precise analytics and strategic decision-making.

Webinar 78
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The Aaron’s Company goes private in $504M deal

RetailDive

Fintech company IQVentures acquired the lease-to-own retailer, which has seen revenue fall over the past year.

Retail 108
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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Lawmakers Call on 3 Major Food Companies To Stop ‘Shrinkflation’

RetailWire

"Shrinkflation" is real, and several lawmakers are trying to put a stop to the practice.

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Walmart automates supply chain facilities in Arizona, Arkansas

RetailDive

The retail giant is equipping the regional distribution centers with technology in a bid to double productivity.

Supplies 107
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McDonald’s Is Suing Tyson and Other Suppliers for Allegedly Inflating Beef Prices

RetailWire

McDonald's claims the jacked-up prices are the fault of the distributors.

Other 105
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How influencers sway consumer purchasing decisions

RetailDive

More consumers are placing their trust in influencers, especially in online communities with niche interests, a Mavely survey found.

Consumer 100
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Hurricane Helene Has Affected Millions. These Restaurants Are Giving Away Free Food To Help

RetailWire

Hurricane Helene efforts are still continuing.

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Carnaby Street Unveils ‘Into the Light’ Christmas Scheme with Sustainable Focus

365 Retail

Shaftesbury Capital has announced a new, innovative Christmas light scheme for Carnaby Street this festive season, marking a first-of-its-kind approach for London’s iconic holiday displays. Named ‘Into the Light’ , the installation aligns with Soho’s reputation for creativity and innovation, while introducing a more sustainable approach to festive lighting.

Events 67
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FTC Is Sending Refunds to Purchasers of Pyrex Measuring Cups

RetailWire

After allegedly making false advertising claims, Pyrex was fined over $129,000 by the FTC.

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Walgreens names chief commercial officer

RetailDive

Jason Stenta comes aboard as the company considers selling its stake in VillageMD and contends with shareholder litigation.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.