Retail TouchPoints

NOVEMBER 13, 2023

August’s overall retail sales in the U.S. showed continuing resilience, with actual growth of 0.6% after economists polled by Reuters had predicted just 0.2% growth. However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%).

Consumer 324

Consumer Merchant Services Sporting Goods eCommerce 324

365 Retail

NOVEMBER 13, 2023

How AI is redefining the retail experience Artificial intelligence (AI) has the potential to change the day-to-day work of retail professionals in a range of roles. While the potential behind the technology is significant, AI is a polarising subject. Some believe it will transform our lives and be the key to the future of retail. The extreme counterpoint is that AI could take over the world in a matrix-style machine coup.

Retail 109

Retail Recommendation Technology Fashion 109

Forrester eCommerce

NOVEMBER 13, 2023

If you believe the headlines, large language models (LLMs) will magically reinvent how generative AI (genAI)-powered business applications get built: “Just jam your knowledge into a fine-tuned, vector-embedding, prompt-engineered large language model from one of the big players.” Things just aren’t that easy.

Customer 468

Customer 468

My Wife Quit Her Job

NOVEMBER 13, 2023

Today I have my friend Athena Severi on the show. Athena is the founder of the Titan Network, one of the largest networks of Amazon sellers in the world. She also runs China Magic, where she runs a guided tour of the Canton Fair. In this episode, you’ll learn about her entrepreneurship journey and how she’s hustled her way to the top. What You’ll Learn How Athena got her start in ecommerce How Athena created one of the largest Amazon seller networks in the world How Athena help

Books 296

Books eCommerce Other 296

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

NOVEMBER 13, 2023

I’ve been involved with account planning programs for over 30 years — first as a sales rep, then as a sales manager, then as a sales operations leader, and, finally, as an analyst and advisor. And in all that time, resistance by sellers to the process of creating and leveraging account plans remains high. Why?

Operations 435

Operations Management Technology 435

Retail TouchPoints

NOVEMBER 13, 2023

Meta and Amazon have quietly debuted a new closed-loop social commerce experience that allows Facebook and Instagram users to link their social media accounts to Amazon so they can make purchases directly in-platform. The news was reported by multiple sources , including Disruptive Digital ’s Maurice Rahmey, who shared images of the new shopping experience on LinkedIn.

Merchant Services 278

Merchant Services Shopify Social Media Information 278

Retail TouchPoints

NOVEMBER 13, 2023

Toys “R” Us will open its second mall-based flagship store on Nov. 17 at Minnesota’s Mall of America, just in time for the holiday season. The 11,000-square-foot store is the latest addition to the retailer’s growing U.S. brick-and-mortar fleet, which also includes another flagship in New Jersey’s American Dream mall , as well as 452 shop-in-shops at Macy’s stores across the country.

Toys 278

Toys Shipping Demo Operations 278

Fabric

NOVEMBER 13, 2023

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

eCommerce 130

eCommerce Demo Marketing Technology 130

Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand. While the core product value proposition is still very much intact, like many other brands that started solely online, Brooklinen’s growth story has evolved.

Omnichannel 278

Omnichannel B2B Channel Customer 278

Algopix

NOVEMBER 13, 2023

The eCommerce landscape has grown exponentially in recent years, transforming the way small businesses operate and reach their customers. With this growth comes the responsibility of understanding and managing sales tax, a complex and often daunting task for many entrepreneurs. Sales tax compliance in the digital age is not just a legal obligation but a crucial aspect of maintaining a reputable and successful online business.

eCommerce 120

eCommerce Shipping Costs Reference Management 120

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Retail TouchPoints

NOVEMBER 13, 2023

Walgreens Boots Alliance (WBA) will cut 267 jobs — 5% of its corporate workforce — in a move to “streamline our operations and focus on our critical priorities,” according to a Walgreens spokesperson, who noted that “none of these roles are based at our stores.” These latest cuts follow a 10% reduction in Walgreens’ corporate workforce in May 2023. By any measure, the retailer has been having a difficult year: In May 2023 Walgreens agreed to a $230 billion settlement with the city of San Francis

Operations 264

Operations Retail Marketing 264

RetailDive

NOVEMBER 13, 2023

Independent businesses offer a better customer experience and more unique merchandise than their larger counterparts, a new survey found.

Customer Experience 132

Customer Experience Customer 132

Retail TouchPoints

NOVEMBER 13, 2023

The National Retail Federation (NRF) and CNBC have teamed up to launch a new retail sales tracker, the CNBC/ NRF Retail Monitor. The new tracker aims to offer more accurate and timely insights by using actual, real-time debit and credit card purchase data from Affinity Solutions , which compiles data from more than 140 million credit and debit cards and nearly 9 billion transactions annually.

Retail 264

Retail Consumer Channel Marketing 264

365 Retail

NOVEMBER 13, 2023

Dr. Martens plc has announced the appointment of Giles Wilson as the Chief Financial Officer (CFO), set to take up his role in 2024. Giles Wilson, an accomplished CFO, transitions to Dr. Martens from William Grant & Sons Limited, a leading global spirits company with prestigious brands like Glenfiddich Scotch Whisky, The Balvenie Whisky, and Hendrick’s Gin under its belt.

Events 104

Events Management Marketing Retail 104

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Omnisend

NOVEMBER 13, 2023

Reading Time: 13 minutes It’s a common belief that displaying an email address on an ecommerce site is sufficient for customer communication. Many often question the significance of featuring an ‘extra’ contact form. However, this perspective overlooks the unique benefits that contact forms provide. A contact form ensures that customer inquiries are consistent and easy to manage.

Payment Services 89

Payment Services eCommerce WooCommerce Document 89

Practical eCommerce

NOVEMBER 13, 2023

Shopify's latest Editions rundown included 100 new platform features. Our correspondent chooses his top six. The post Top Shopify Updates in Editions Summer ’23 appeared first on Practical Ecommerce.

Shopify 101

Shopify eCommerce 101

RIS News

NOVEMBER 13, 2023

The inaugural Retail Sustainability Awards, presented by Retail Leader and RIS News, recognize the innovators and change makers who have made sustainability an integral part of how they do business.

Retail 99

Retail Presentation 99

Practical eCommerce

NOVEMBER 13, 2023

This week: composable commerce, AI-powered shopping, open banking, tax compliance, cross-border logistics, holiday shopping promotions, more. The post Ecommerce Product Releases: Nov. 13, 2023 appeared first on Practical Ecommerce.

eCommerce 101

eCommerce Banking 101

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

RetailDive

NOVEMBER 13, 2023

Anagram entered Chapter 11 amid uncertainty around its supply contract with the retailer, which is its corporate parent and largest customer.

Supplies 114

Supplies Customer Retail 114

RetailWire

NOVEMBER 13, 2023

Tyson Foods presented a slightly gloomy forecast for the next fiscal year, predicting revenue below Wall Street's projections.

Presentation 106

Presentation 106

RetailDive

NOVEMBER 13, 2023

The 1,700-square-foot space opened in Chicago’s Fulton Market District and marks the Levi Strauss-owned activewear brand’s sixth location.

Marketing 110

Marketing 110

RIS News

NOVEMBER 13, 2023

The retailers continue to invest in retail technology to modernize their enterprises as they look to gain real-time visibility, streamline operations, and enhance the consumer experience.

Supplies 89

Supplies Operations Technology Consumer 89

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailDive

NOVEMBER 13, 2023

Operating expenses dropped 38.5% in Q3 and the company's new CEO Jeff Yurcisin told Retail Dive that reining in marketing spend is the right long-term decision.

Customer 101

Customer Operations Marketing Retail 101

RIS News

NOVEMBER 13, 2023

Amazon is known for its extensive delivery networks. In a recent blog post, the retail giant sheds light on the processes fueling these capabilities, the team members keeping orders flowing, and the technologies underpinning it all.

Fulfillment 87

Fulfillment Blog Technology Retail 87

RetailDive

NOVEMBER 13, 2023

Shein’s “Home for the Holidays” in-store experience demonstrates a deepening relationship with another fast-fashion retailer.

Fashion 107

Fashion Retail 107

Forrester eCommerce

NOVEMBER 13, 2023

Generative AI, as it stands today, is a minimally viable solution for frontline marketers. But that’s going to change. Generative AI will revolutionize frontline B2B marketing, offering both opportunities and threats to the status quo. Forrester forecasts that automation and AI overall will replace 4.9% of US jobs by 2030.

B2B 90

B2B Marketing 90

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

RetailDive

NOVEMBER 13, 2023

The three companies will operate as separate brands under one banner, “Showroom,” which will continue to seek out additional acquisitions.

Operations 101

Operations 101

RIS News

NOVEMBER 13, 2023

Regardless of where they are in their gen AI journey, CIOs have a major role in how they shape AI, and how AI shapes organizations, per Gartner.

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89

RetailDive

NOVEMBER 13, 2023

Discover strategies to protect your revenue and optimize how your departments work together in this guide to scaling operations and embracing automation for a more profitable year-end.

eCommerce 95

eCommerce Operations 95

RIS News

NOVEMBER 13, 2023

To prevent return fraud and abuse without punishing honest customers for the deeds of a few bad actors, retailers must turn to artificial intelligence.

Retail 86

Retail Customer 86

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion