Fri.Jun 21, 2024

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Stay-at-home Moms Drive Totally Dazzled

Practical eCommerce

In 2012, Natalie Mounter was a new mom looking to work from home. Other moms had the same goal. The post Stay-at-home Moms Drive Totally Dazzled appeared first on Practical Ecommerce.

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Bob’s Stores, EMS File for Bankruptcy Protection

Retail TouchPoints

Bob’s EMS Holdings, parent company of Bob’s Stores and Eastern Mountain Sports (EMS), has filed for Chapter 11 protection in the U.S. Bankruptcy Court in Delaware. The retailers, which operate approximately 50 stores and employ nearly 800 full- and part-time employees, generated $131.85 million in net revenue last year, according to CEO David Barton in documents filed with the court.

Document 289
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Struggling With B2B Data Quality? Let Me Guess …

Forrester eCommerce

Over the years, Forrester analysts have helped thousands of B2B clients grapple with data quality challenges. Across those highly custom sets of business issues, a few clear patterns have emerged.

B2B 259
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Starbucks and Marriott Bonvoy Link Loyalty Programs

Retail TouchPoints

Starbucks customers who are traveling often seek out the familiar green-and-white mermaid logo in or near hotels where they’re staying, so it makes sense that the coffee giant and Marriott Bonvoy are connecting their loyalty reward programs. Members that link their accounts can earn double Starbucks Star points during their stays at participating Marriott hotels and can earn 100 Marriott Bonvoy points when they make three qualifying transactions during designated weeks throughout the year (the f

Travel 278
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The 2024 DCIS Forrester Wave™ Reignites The Promise Of Truly Unified Channels

Forrester eCommerce

The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024, is now live! In this first-ever evaluation of the digital customer interaction solutions (DCIS) market, we analyzed 34 product and strategy criteria for the 11 most important vendors in this space (listed alphabetically): [24]7.ai, ASAPP, eGain, Gladly, iAdvize, Intercom, Khoros, LivePerson, Sprinklr, Unblu, and Verint.

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Milestone: Amazon Eliminates 95% of Plastic Air Pillows from Shipments

Retail TouchPoints

Amazon announced that it has replaced plastic air pillows with paper filler across 95% of its delivery packaging in North America and hopes to have the plastic air pillows completely removed by the end of the year. The effort marks Amazon’s largest plastic packaging reduction effort in North America to date, and the company estimates it will avoid using nearly 15 billion plastic air pillows annually.

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American Airlines Employees Placed on Leave After Racial Discrimination Lawsuit

RetailWire

American Airlines said it was working to restore trust with its customers.

Customer 104
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Online shoppers are shifting habits in the face of inflation

RetailDive

Nearly two-thirds of respondents said they had changed behaviors as a result of higher prices, according to a recent survey.

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567,000 Portable Chargers Sold at Costco Recalled Due to Fire Risks

RetailWire

A Michigan-based company, myCharge, has initiated a recall of approximately 567,000 portable battery chargers sold at Costco locations across the United States.

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The Weekly Closeout: Big Lots issues ‘going concern’ warning and Amazon ditches plastic air pillow packaging

RetailDive

The discount retailer said it may not meet its credit and term loan obligations, while Amazon aims to drop plastic air pillows in North American shipments by the holidays.

Retail 116
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Google Unveils New Profile Page To Showcase Movie and TV Reviews

RetailWire

In an email sent to users last month, Google revealed that all reviews for movies, TV shows, books, albums, and games will be visible under one profile page starting June 24.

Books 98
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Dollar General names Walmart vet as chief marketing officer

RetailDive

The retailer also announced the appointment of six others to leadership roles in merchandising, store operations and asset protection.

Marketing 111
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Vitamix Issues a Recall for Nearly 570,000 Blender Parts

RetailWire

Vitamix has broadened its recall of certain blender parts due to potential deep-cutting hazards, affecting models priced as much as $990.

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Macy’s kicks off summer with first campaign under new CMO

RetailDive

The campaign will link back to the department store chain’s July Fourth fireworks display.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Chipotle Stock Price Plunged Before Split: Why?

RetailWire

The Chipotle stock is splitting and is considered a good investment by professionals.

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Bark leads initiative for dog toy safety

RetailDive

The pet retailer, known for its Super Chewer and Bark Box subscriptions, is working alongside international standards organization ASTM.

Toys 105
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Bugatti $4M Tourbillion Supercar: What We Know

RetailWire

The new Bugatti car will be available in 2026.

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Beyond Meat launches next product in fourth generation formula lineup

RetailDive

The plant-based pioneer is furthering its mission to make cleaner-label products by offering new sausage varieties.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Love Island Pop-Up Shop to Open at Bluewater Shopping Centre

365 Retail

Love Island enthusiasts are in for an exciting treat this summer as the beloved TV show launches its first-ever Love Island Pop-Up Shop at Bluewater Shopping Centre. The store will open its doors next Tuesday, 25th June, and will be available for fans to visit for an exclusive four-week period. As the eleventh series of Love Island airs on ITV2 and ITVX every Sunday to Friday at 9 pm, the show continues to capture a significant audience.

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Sportwear brand On taps warehouse drones

RetailDive

The retailer has partnered with AI and robotics company Verity to improve fulfillment operations and inventory visibility.

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Market Halls Announces Expansion and New London Site at Paddington Square

365 Retail

Market Halls , one of the UK’s largest food hall operators, is thrilled to announce significant milestones in its journey towards expansion. The Gees Court backed company reports increased revenue while securing a prime location for its fourth London site at West London’s newest destination, Paddington Square. Market Halls’ strong financial performance underscores its trajectory of success, with a remarkable 155% increase in revenue to £22 million in the 12 months leading to July 2023.

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Central Co-op sends ‘Everyone is welcome here’ message for Pride month

TalkingRetail

This year for Pride, Central Co-op said its focus is on ensuring that everyone feels safe to be themselves, with particular attention to the health and wellbeing of the LGBTQIA+ community, who often face unequal access to necessary support.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Cyberattacks Disrupt North American Car Dealerships

RetailWire

Car dealerships across North America are grappling with significant disruptions following a series of cyberattacks on CDK Global, a major software supplier.

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Ice-cube sales at Co-op and Nisa to help fund clean water projects

TalkingRetail

Co-op has today (Friday, 21 June) introduced a ‘cool’ way for shoppers to make a difference and change lives with sales of its own brand ice-cubes now funding clean water projects around the world in partnership with The One Foundation.

Retail 64
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Forever 21 Seeks Rent Concessions Amid Financial Struggles

RetailWire

Forever 21, a legacy fast-fashion retailer, is grappling with significant financial challenges and is now seeking rent concessions from some of its landlords to alleviate its financial strain.

Fashion 52
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Fed’s new national president slams Telegraph cover price rise and cut in retailer terms

TalkingRetail

The Federation of Independent Retailers' (The Fed) newly elected national president Mo Razzaq is demanding answers from the publisher of The Daily and Sunday Telegraph after letters sent out today (June 20) advised of substantial rises to the cover prices of all three of its… This story continues at Fed’s new national president slams Telegraph cover price rise and cut in retailer terms Or just read more coverage at Talking Retail

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Record-High Home Prices in the US

RetailWire

The median price of a previously owned home in the United States reached a record high of $419,300 in May.

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Retail sales volumes rose by 2.9% in May, ONS reports

TalkingRetail

The Office for National Statistics has reported retail sales figures in Great Britain for May, which show that retail sales volumes rose by 2.9% in May 2024 following a fall of 1.8% in April. Retail sales had been expected to rise by 1.5%. Non-food store sales volumes rose by 3.5%… This story continues at Retail sales volumes rose by 2.

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Why Strategic Discounts On Your eCommerce Store Can Increase Customer Loyalty

365 Retail

In the highly competitive business world of eCommerce, building and maintaining customer loyalty is crucial. One effective strategy to achieve this is through the use of strategic discounts. By offering carefully planned discounts, you can not only attract new customers but also retain existing ones. Here’s how strategic discounts can enhance customer loyalty on your eCommerce store.

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Shoplifting increase just one cause of shrink, says Retail Insight

TalkingRetail

A third of UK consumers witnessed an instance of retail theft in the past 12 months, according to the latest research by Retail Insight, provider of store operations execution software.

Retail 52
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.