Wed.Nov 08, 2023

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Introducing LateShipment.com’s E-commerce Shipping Insurance — Smart, Simplified, and Automated

lateshipment

Everything That Is In Control And That Isn't As an e-commerce merchant, you put in a lot of effort to meticulously curate the stage of the customer journey that is under your control to motivate them to click that “BUY” button, make a successful sale, and bring in profits. However, at this critical juncture, the reins of control slip from your grasp.

eCommerce 130
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Consumer Spending Expectations — Holiday Edition

Forrester eCommerce

Hindsight Is 20/20 — Foresight Is Priceless How consumers spend, and on what, is of great interest to us; in that data lies kernels of insights that enable brands to shape their marketing strategies to maximize profitable growth and boost total shareholder return.

Consumer 416
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Mirakl CEO: Marketplaces are ‘Arming the Rebellion’ of Traditional Retail Against Big Tech

Retail TouchPoints

Not too long ago, marketplaces were something of a joke among the ranks of legacy retailers, easily brushed off as the naïve fancy of tech upstarts who didn’t understand true retailing. But in the last few years, marketplaces have slowly moved from “passing fancy” into the realm of “transformative innovation.” Giving heft to this shift have been the names steadily joining the ranks of marketplace operators — retail heavyweights like Hudson’s Bay , Macy’s , Simon Property Group and Kroger all hav

Books 298
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Three Signs That Consumers’ Impulsive Spending Is Growing

Forrester eCommerce

Impulse spending behavior is growing — and companies are finding opportunities both online and offline to entice consumers to add to their basket. Forrester’s February 2023 Consumer Pulse Survey found that roughly one in two of US and UK Gen Z adults report making impulsive decisions when shopping.

Consumer 413
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Getir Acquires NYC’s FreshDirect Grocery Delivery Service

Retail TouchPoints

Getir has purchased fellow grocery delivery service FreshDirect , a division of Ahold Delhaize , in a deal that is expected to close by Nov. 30, 2023. No financial details of the transaction were disclosed. Founded in 2002 and currently employing 3,200 people, the Bronx-based FreshDirect is a pioneer in New York City grocery delivery. Grocery conglomerate Ahold Delhaize acquired FreshDirect in November 2020.

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The UK AI Safety Summit Was Both A Success And A Missed Opportunity

Forrester eCommerce

The week beginning October 30, 2023 was a busy week for AI policymakers: On Monday, the US released President Biden’s Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence, and the G7 announced its agreement on Guiding Principles and a Code of Conduct on Artificial Intelligence.

Customer 397

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Planning Season Is The Time To Revisit Your CMO Dashboard

Forrester eCommerce

Planning season is that time of year when B2B marketing objectives get set, tweaked, and reestablished. It’s also the perfect time to revisit your CMO dashboard to ensure that it’s up to the task — here’s how.

B2B 393
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Revolutionizing Retail Sustainability with Eco-Friendly Innovations

Retail TouchPoints

The retail industry stands at a crossroads over concerns about sustainability. The need to adopt eco-friendly practices has become more pressing than ever, and retail is evolving beyond just selling goods to play a vital role in combating climate change and environmental damage. As such, the call for retailers to take a more responsible, green approach has echoed loudly worldwide.

Retail 262
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The G7 AI Guidelines: Long On Good Intentions, Short On Detail And Substance

Forrester eCommerce

The week beginning October 30, 2023 was a busy week for AI policymakers: On Monday, the US released President Biden’s Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence, and the G7 announced its agreement on Guiding Principles and a Code of Conduct on Artificial Intelligence.

Customer 391
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Victoria’s Secret Goes Directly to the Cotton-Pickin’ Source

Retail TouchPoints

As part of multiple efforts to diversify its supplier base, Victoria’s Secret & Co. (VS&Co) is working directly with minority-owned cotton farms in northern Alabama. By working with and compensating the farmers directly, VS&Co is seeking to create more economic opportunities for the minority-owned farms and gain greater visibility into who is growing the cotton and how it’s grown.

Arts 262
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Predictions 2024: Healthcare Organizations Will Get Ahead By Forging New Paths

Forrester eCommerce

Healthcare in 2024 will be a dynamic space, with tech innovations and nontraditional thinking stepping up to address myriad health needs. Learn more.

Customer 413
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Tofurky Leans into Ridiculousness with Gag Gifts in Digital Holiday Shop

Retail TouchPoints

When it debuted its first Holiday Roast in 1995, Tofurky struck a cultural chord and became embedded into the holiday cultural zeitgeist. To celebrate that some people passionately love the Holiday Roasts (more than 7.2 million of them have been sold to date), but that others consider them a ready-made joke, Tofurky has unveiled an ecommerce experience for holiday 2023 that touts a vast assortment of “hilariously ludicrous gifts.

Gifts 260
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NPCI’s ‘Hello! UPI’ Ready To Transforms Digital Payments in India

Forrester eCommerce

Imagine sitting down at the charming Sikkim restaurant in Nepal, ready to enjoy a delightful meal with colleagues, only to realize that none of you have brought your wallets—no cash, no cards, nothing. Well, that happened to us on our recent trip to Nepal. We had only our smartphones, the ubiquitous companions of modern life.

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Southern Glazer’s Launches Third-Party Logistics Service for Alcohol Industry

Retail TouchPoints

Alcohol distributor Southern Glazer’s Wine & Spirits has launched a new logistics service for the alcohol industry that will offer storage and packaging services for any wine and spirits supplier, regardless of whether or not they currently have a relationship with Southern Glazer’s. Called Ankaa Gl o bal Logistics , the new 3PL company will be operated as a wholly owned subsidiary of Southern Glazer’s.

Supplies 256
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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8 Branding Storytelling ideas during the holiday season

lateshipment

Brand storytelling is a relatively less used term. E-commerce sales have been explosively growing. There’s a reason why people prefer to shop online. Correction, there’s not one reason, there are so many reasons. Starting with convenience, people can shop whenever they want, wherever they want, however they want, in any device they want.

eCommerce 130
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DoorDash Expands Payment Options to Include HSA and FSA Benefits

Retail TouchPoints

DoorDash has added tax-advantaged HSA and FSA accounts as payment options for on-demand delivery of more than 30,000 eligible products. To publicize the new option, the delivery service has added “HSA/FSA Eligible” labels under individual products on select merchants’ store pages. Many of these benefits are “use it or lose it,” with unused funds not carried over into the new calendar year, making Q4 a prime time for consumers to access them.

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16 ways to improve Average Order Value during the holidays

lateshipment

Is average order value important? Of course, it’s a key metric that e-commerce brands should focus on during this holiday season. Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention? If a customer spends a lot on your website, it means that the customer trusts you, believes in your brand, and enjoys the experience that they’ve been re

X-cart 130
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Join FastSpring at Web Summit 2023!

FastSpring

Looking to join founders, tech enthusiasts, and world leaders who are discussing ways to redefine the tech industry? If so, join FastSpring at the Web Summit November 13-16th! We’d love to talk with you in person at booth E474 in Pavilion 4! Situated in Parque das Nações, Feira Internacional de Lisboa and Altice arena are the homes for Web Summit 2023 in Lisbon.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Amazon vs. Walmart: Where Should You Sell?

Algopix

In the world of e-commerce, two giants stand head and shoulders above the rest: Amazon and Walmart. These retail behemoths have revolutionized the way we shop and have become synonymous with online retail. For sellers looking to tap into the vast consumer market, the choice between Amazon and Walmart is a critical one. Each platform offers unique advantages and challenges, and in this comprehensive guide, we will dive deep into the decision-making process to help you determine whether you should

eCommerce 121
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Creating Google Ads Scripts with ChatGPT

Store Growers

Last Updated on November 8, 2023 Google Ads scripts can help you to level up as an advertiser. They can help you get access to reports and automation that aren’t available in the standard interface. But they involve code, which is a barrier for many advertisers. My own experience with Google Ads scripts is limited to using existing scripts and modifying them slightly.

Article 113
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Rite Aid wants to sell 92 more store leases in Chapter 11

RetailDive

The offering is in addition to 78 leases and 21 stores and land parcels that went up for sale in mid-October as the retailer restructures in bankruptcy.

Retail 121
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The O2 Outlet Shopping Celebrates Robust October Sales and Unveils Expanded Calvin Klein Store

365 Retail

Outlet Shopping at The O2, under the ownership and operation of Waterfront Limited Partnership – a joint venture between AEG and Crosstree Real Estate Partners, is currently in the limelight for its robust trading performance throughout October. This period of prosperity is punctuated by a particularly successful half-term week and the expansion of the Calvin Klein store, which now boasts an 87% increase in retail space at the renowned destination.

Leisure 109
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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Bed Bath & Beyond CEO Departs as Overstock Rebrands to “Beyond”

RIS News

Just months after overseeing Overstock.com's acquisition of struggling retail giant Bed Bath & Beyond, CEO Jonathan Johnson has left the company. On the same day, the company unveiled its new official name, Beyond, Inc.

Retail 105
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Just 3% of European retailers currently use behavioural personalisation, leading to lost conversions and unsubscribes, MoEngage’s research shows

365 Retail

Lack of meaningful personalisation is costing brands lost conversions, leaving revenue opportunities on the table at a time when customer caution is lengthening buying journeys, the latest research from insights-led customer engagement platform MoEngage reveals. Original research, which analysed insights from 10.9billion emails sent globally to shoppers, in MoEngage’s 2023 Email Marketing Benchmarks Report showed that brands using behaviour-based personalisation, which tailors emails based on in

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Holiday sales forecast to grow between 3% and 4%: NRF

RetailDive

Spending is expected to reach “record levels,” but the growth rate is slower compared to the past three years, according to the organization.

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REI Co-Op Names Guillaume Ledieu VP of Foundation Technology

RIS News

REI Co-op is investing in end-to-end operational efficiencies to bolster its value chain, naming Guillaume Ledieu to the newly created role of VP of foundation technology.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Walmart Hails the Return of Sensory-Friendly Shopping Hours

RetailWire

Walmart has reiterated a commitment to inclusivity through a significant step aimed at creating a more accommodating shopping experience for those with

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Yeezy brings in $375M for Adidas in Q3, as overall net sales fall 6.4%

RetailDive

The company is undecided about how to handle remaining stock from a collaboration it nixed a year ago over problematic behavior from Ye.

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Building holistic strategies to meet the digital shopper | Profitero

Profitero

Profitero continued our “Building Your Digital Acceleration Engine” EMEA webinar series with the latest installment featuring guest speaker Charlotte Bailey-Sane , Digital & eCommerce Director at ADM Protexin. Charlotte joined us to dive into the importance of creating holistic eCommerce strategies to meet today’s digital shoppers.

Webinar 78
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Under Armour revamps marketing approach as outlook worsens

RetailDive

CEO Stephanie Linnartz also touted the addition of John Varvatos to its design team and said he is already building a “design-led culture.

Marketing 115
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.