Salsify

DECEMBER 21, 2023

Consumer trend forecasting for 2024 promises a fun year filled with amazing opportunities for brands to connect with customers.

Consumer 117

Consumer Customer Omnichannel eCommerce 117

Forrester eCommerce

DECEMBER 21, 2023

As technology continues to evolve, so does the future of operations. Advancements in natural language processing and deep learning will make AI-driven operations and agile knowledge management even more intuitive and human-like.

Management 284

Management Operations Technology Information 284

Retail TouchPoints

DECEMBER 21, 2023

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As usual, there were lots to choose from — that’s standard for such a dynamic industry — but these were the topics that had “legs” (and are likely to continue to be important in 2024). 1. Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign

Sporting Goods 306

Sporting Goods Operations Apparel Consumer 306

Forrester eCommerce

DECEMBER 21, 2023

It’s been awhile since I’ve been excited about Cisco and it’s networking strategy. While Cisco remains prominent in market share, it’s been Arista and Juniper that have dominated the networking innovation conversation. What do I mean when I say network innovation?

Games 273

Games Marketing Customer 273

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. But too often, in trying to reach this final destination, retailers are missing out on the proverbial journey — and that journey is usually far more lucrative than the typical take-no-prisoners

Payments 278

Payments Retail Shipping Costs Social Media 278

Forrester eCommerce

DECEMBER 21, 2023

Learn three key lessons from our partnership with Women in Security and Privacy (WISP) in sponsoring attendees at our Security & Risk Forum.

Management 284

Management 284

Forrester eCommerce

DECEMBER 21, 2023

Following Thanksgiving and Cyber Week, Bizrate shared some aggregated initial insights from their 2023 holiday surveys with us.

Consumer 243

Consumer B2C Customer Retail 243

Retail TouchPoints

DECEMBER 21, 2023

Whole Foods Market has introduced a new “pollinator policy” for its produce and floral purchasing. By 2025, all growers will need to implement integrated pest management (IPM) systems prioritizing preventative and biological measures that reduce the need for chemical pesticides. The retailer also will bar the use of all nitroguanidine neonicotinoids (which are particularly harmful to pollinators) in the potted plants it sells and will encourage suppliers to phase out their use throughout their o

Operations 264

Operations Marketing Management Retail 264

Forrester eCommerce

DECEMBER 21, 2023

Gain a better understanding of content engagement.

B2B 273

B2B Operations Technology Marketing 273

Retail TouchPoints

DECEMBER 21, 2023

Ulta Beauty will kick off 2024 with a fresh look for its loyalty program a decade after its debut in 2014. Beginning Jan. 1, 2024, the Ultamate Rewards loyalty program will become Ulta Beauty Rewards , and along with the new name will come enhanced benefits for the program’s 42.2 million members that are designed to “foster deeper connections with current members and attract new loyalists.

Gifts 263

Gifts Social Media Channel Other 263

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Practical eCommerce

DECEMBER 21, 2023

With time and effort — not money — merchants of any size can improve organic search rankings. The post 10 Do-it-yourself SEO Tips to Save Money appeared first on Practical Ecommerce.

SEO 131

SEO Improvements eCommerce 131

Retail TouchPoints

DECEMBER 21, 2023

The holiday season brings joy, magic, beautiful decorations and a soundtrack of carols and standards that we revisit year after year. Sure, these tracks may get us in a festive mood, but for retail workers listening to them on what can feel like a truly endless loop they could also lead to madness. New research from customer feedback company HappyOrNot reveals that not all holiday hits are created equal for store associates.

Retail 182

Retail Customer Customer Experience Operations 182

RetailDive

DECEMBER 21, 2023

The department store said the $1 billion turnaround announced earlier this year has already boosted traffic and loyalty, but is it bold enough?

Department Stores 124

Department Stores 124

365 Retail

DECEMBER 21, 2023

Akeneo , the Product Experience (PX) Company and leading provider of Product Information Management (PIM) solutions, today announced two more additions to the C-suite team and that it has experienced a surge of growth and momentum in 2023. Throughout the year, the company expanded its offerings and sharpened its operations to enhance product experiences for brands, manufacturers, retailers, and distributors on a global scale.

Operations 109

Operations Events Information Management 109

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

RetailWire

DECEMBER 21, 2023

Walgreens will need to build up its IT department to reach its goals of using tech to boost sales, scale its healthcare division, and remodel its stores to logistic hubs.

Technology 104

Technology 104

RetailDive

DECEMBER 21, 2023

The loyalty program, which has over 42 million active members, will launch in January with a new name and an enhanced birthday gift experience.

Gifts 118

Gifts 118

ESW

DECEMBER 21, 2023

As we close out 2023 and prepare for 2024, we look back at our most popular global ecommerce posts of the last year. 2023 was a year of the unexpected. AI stormed the scene generating simultaneous enthusiasm and skepticism. The predicted economic downturn largely did not materalise and, in fact, consumer spending increased. Over the last 12 months, we have brought you insights and information to help your brand and business grow and succeed.

eCommerce 78

eCommerce Apparel Consumer Customer Experience 78

RetailDive

DECEMBER 21, 2023

Linh Peters had arrived last year from Calvin Klein, but was affected by the drugstore retailer's second workforce reduction of the year.

Marketing 117

Marketing Retail 117

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

CPC Strategy

DECEMBER 21, 2023

In an era dominated by digital content consumption, streaming TV has emerged as a powerful tool for marketers to connect with their target audience. In this post, we’ll explore the world of streaming TV advertising, from its definition, to best practices, and the platforms that support it. Let’s start from the top.

Definition 85

Definition Marketing 85

RetailDive

DECEMBER 21, 2023

A fourth of respondents to a new survey said their last holiday shopping stop was at the big box retailer, followed by Target and Kohl’s.

Retail 108

Retail 108

RetailWire

DECEMBER 21, 2023

Warner Bros. Discovery and Paramount Global are reportedly in the preliminary stages of merger discussions.

105

105

RetailDive

DECEMBER 21, 2023

Buy online, pickup in store accounted for one-fourth of online orders in the three weeks after Cyber Monday, according to Salesforce.

Shipping 112

Shipping 112

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

CPC Strategy

DECEMBER 21, 2023

When I originally wrote this post in January 2021, retail media was seeing substantial gains across big box and specialty retailers. And…it hasn’t stopped. Looking back nearly three years later—with signal loss and cookie deprecation becoming more real and impactful each day—it’s clear that the importance of retail media will only continue to climb.

Specialty Retailers 76

Specialty Retailers Retail eCommerce 76

RetailDive

DECEMBER 21, 2023

MacArthur Beauty “saw an opportunity to save this brand and turn it around” after the company received a warning notice from the U.K. government.

94

94

Dynamic Action

DECEMBER 21, 2023

Summary When assessing your retail business performance, it is critical to understand both internal performance and performance based on market context. A retail analytics solution quickly surfaces metrics from both contexts and presents them in a unified view, allowing you to see the full picture of performance easily. Gathering all of this data manually is impossible.

Marketing 62

Marketing Retail Management Improvements 62

SheerID

DECEMBER 21, 2023

Check out our top predictions on how segmented marketing will continue to evolve.

Marketing 88

Marketing Blog 88

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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

eCommerce

365 Retail

DECEMBER 21, 2023

Landsec has today announced that Nike will bring its concept store, Nike Rise, to Trinity Leeds next year. Nike will join a number of international brands who have signed at the centre this year. The 10,000 sq ft Nike Rise store is expected to open in 2024. The concept aims to enhance shopping experiences through innovative digital experiences and services that enliven the sport pulse of the city.

Events 62

Events Information Management Retail 62

RetailWire

DECEMBER 21, 2023

A pivotal ruling took place this Wednesday as the U.K.'s highest court declared that AI can't be credited as an inventor in a patent application.

64

64

RepslyBlog

DECEMBER 21, 2023

Embarking on a mission to revolutionize retail execution, the Repsly team has consistently delivered on its commitment to enhancing the mobile and web app experience for users. As we reflect on our journey, the focus remains steadfast on providing a platform that not only meets but exceeds expectations.

Mobile 52

Mobile Retail 52

RetailWire

DECEMBER 21, 2023

It's been a week of interesting workforce decisions at two branches of Wells Fargo in the United States. At the New Mexico branch in Albuquerque, employees have voted to join a union.

Banking 52

Banking 52

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion