Mon.Jun 24, 2024

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Unleash The Power Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

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Toys ‘R’ Us Celebrates its Renaissance with New AI-Generated Origin Film

Retail TouchPoints

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

Toys 289
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Unleash The Potential Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

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Target Teams with Shopify to Bring DTC Brands into Marketplace, Stores

Retail TouchPoints

Target has entered a new partnership with Shopify that will allow U.S.-based Shopify merchants to apply to sell through the Target Plus third-party marketplace , and in some cases in Target’s physical stores. Among the Shopify brands already selected to be included on Target Plus are T-shirt brand True Classic and baby brand Caden Lane. Sample of a brand page on the Target Plus marketplace.

Shopify 278
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Eight Key Takeaways From Cvent CONNECT, San Antonio 2024

Forrester eCommerce

Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event: Events are booming.

Events 243
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Under Armour Settles Accounting Practices Suit for $434 Million

Retail TouchPoints

Under Armour will pay $434 million to members of a class action lawsuit who bought the company’s stock between Sept. 16, 2015 and Nov. 1, 2019. The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal.

More Trending

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M.M.LaFleur, Perigold Craft Design Partnership Centered on ‘Fashion at Home’

Retail TouchPoints

Image courtesy Perigold Natural-Born Elegance (Image courtesy Perigold) Off-Duty Luxe (Image courtesy Perigold) High-Contrast Confidence (Image courtesy Perigold) Luxury home retailer Perigold and women’s apparel brand M.M.LaFleur have entered a cross-category design partnership that will showcase “the art of fashion at home,” both online and in M.M.LaFleur’s stores.

Fashion 264
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Enterprise Architecture: From Design-Driven To Data-Driven

Forrester eCommerce

A few weeks ago, my colleague Stéphane Vanrechem published a blog announcing his new landscape report for enterprise architecture (EA) tools. Pointing to it in a LinkedIn post (as we do), he made the statement that “an enterprise architecture tool is essential for achieving a successful architecture practice.

Blog 221
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Stores Represent a ‘Second Act’ for M.M.LaFleur’s Burgeoning Resale Program

Retail TouchPoints

M.M.LaFleur has garnered a loyal following for its elevated essentials and fashionable workwear. With best-sellers ranging from a $175 washable silk tank to a $365 buttoned dress, the brand’s items are lauded for their quality and long shelf life, which makes sustainability and longevity powerful marketing pillars that the brand consistently taps across channels.

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Five Questions To Ask Yourself To Get The Most Out Of Your Customer Interviews

Forrester eCommerce

Interviewing is a key method for gathering rich qualitative data in customer research. To get the most out of your customer interviews and produce data that drives decision-making, ask yourself these five questions.

Customer 195
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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How Retail Businesses can Comply with Fair Workweek Laws

Retail TouchPoints

Fair Workweek laws, which aim to protect workers from unpredictable work schedules, are becoming more commonplace. Retailers need to understand how those laws affect them and their businesses. In essence, Fair Workweek laws aim to make business scheduling practices fairer and more predictable for employees. They require companies to give employees ample notice of work schedules, and they also provide penalties for last-minute schedule changes.

Retail 200
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A Better Ecommerce Landing Page

Practical eCommerce

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 130
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Zara Parent Joins Packaging Initiative Seeking to Protect Vital Forests

Retail TouchPoints

Inditex , parent company of brands including Zara and Massimo Dutti , has joined the Canopy Pack4Good initiative that seeks sustainable packaging alternatives to logging ancient and endangered forests. These include recycled pulp and paper, next-gen solutions and Forest Stewardship Council certification. The company’s move builds on its decade-long CanopyStyle commitment to eliminate the use of products from endangered forests in its textiles.

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Historic San Francisco McDonald’s Closes After 30 Years

RetailWire

The San Francisco McDonald's is just the latest casualty in the area.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Under Armour to pay $434M to settle lawsuit that claimed Kevin Plank mislead investors

RetailDive

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 124
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Shopify Expands AI Capabilities To Attract More Businesses

RetailWire

Shopify has announced an expansion of its AI-powered tools to a wider user base.

Shopify 111
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J.C. Penney Q1 loss widens as sales fall 8%

RetailDive

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

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Target Partners With Shopify To Expand Third-Party Marketplace

RetailWire

Target has announced a strategic partnership with Shopify to invigorate its third-party marketplace, Target Plus, by adding new and trendy brands to its online offerings.

Shopify 111
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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New Balance launches trade-in program in nearly 100 stores

RetailDive

In partnership with Archive, the brand is scaling its Reconsidered program where customers bring in gently worn footwear to receive a voucher toward their next purchase.

Customer 116
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3 Ways to Depersonalize Google SERPs

Practical eCommerce

Google search results vary by user based on search history, clicks, and more. Removing the personalization helps understand what others may see. The post 3 Ways to Depersonalize Google SERPs appeared first on Practical Ecommerce.

eCommerce 110
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Arc’teryx, Stanley among fastest-growing outdoor brands

RetailDive

A report from Circana found the two brands led the apparel and equipment accessories segments, respectively, with strong year-over-year growth.

Outdoor 116
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Amazon’s Major Plastic Packaging Reduction in North America

RetailWire

Amazon has announced its most significant initiative yet to reduce plastic packaging across its operations in North America, marking a substantial step toward sustainability in e-commerce.

eCommerce 109
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Monos opens second retail store as it plots US expansion

RetailDive

The DTC luggage brand opened a store in Toronto and has plans for eight U.S. locations next year.

Retail 115
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Rally House Expands in Texas With First Houston Storefront

RetailWire

Rally House, the national sports and merchandise retailer, has announced the opening of its first Houston location, Rally House Houston Outlets, marking a significant milestone in the company's expansion.

Retail 105
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Nike veteran Tania Flynn jumps to Athleta as head of design

RetailDive

Flynn, who spent nearly two decades at the sports giant, most recently as creative director of apparel design, called the move “an exciting step.

Apparel 115
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Around 15,000 Car Dealerships Affected by the CDK Global Outage

RetailWire

Since Wednesday, around 15,000 car dealerships across the U.S. have had to resort back to basics to run their businesses after a system outage at retail software provider CDK Global.

Retail 105
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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DTC EBIT margins ‘meaningfully below’ wholesale, per report

RetailDive

BMO Capital Markets found that brands that grew DTC did not see a notable increase in revenue, merchandise margins, EBIT margins or EBIT dollars.

Marketing 105
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OpenAI and Anthropic Disregard Web Scraping Rules for Bots

RetailWire

Leading AI startups OpenAI and Anthropic are disregarding regulations designed to prevent them from scraping web content without compensating publishers for training their models.

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How a retailer’s global sourcing operation can be as simple as online shopping

RetailDive

Sourcing platforms shifted from supplier directories to offering a full suite of guaranteed services.

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CTV Specs & Ad Format Guidelines for Digital TV Marketers

CPC Strategy

Streaming CTV Specs & Ad Format Guidelines for Digital TV Marketers By Liz Krupa Jun 24 2024 The rise of Connected TV (CTV) has not only transformed the way we consume media, but also revolutionized television advertising. Now, marketers can target and deliver messaging to consumers with precision, maximizing engagement and return on investment.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.