Mon.Jun 24, 2024

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Unleash The Power Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

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Toys ‘R’ Us Celebrates its Renaissance with New AI-Generated Origin Film

Retail TouchPoints

Using Sora, a new text-to-video tool from OpenAI that has not yet been released to the public, Toys ‘R’ Us Studios and creative agency Native Foreign have created a short video telling the story of Toys ‘R’ Us founder Charles Lazarus and his idea that transformed toy stores, including the appearance of beloved mascot Geoffrey the Giraffe in a dream.

Toys 264
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Unleash The Potential Of Knowledge Management And Generative AI

Forrester eCommerce

To stay ahead of competition, organizations must enable seamless information-sharing across departments. But how? Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization.

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Under Armour Settles Accounting Practices Suit for $434 Million

Retail TouchPoints

Under Armour will pay $434 million to members of a class action lawsuit who bought the company’s stock between Sept. 16, 2015 and Nov. 1, 2019. The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Eight Key Takeaways From Cvent CONNECT, San Antonio 2024

Forrester eCommerce

Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event: Events are booming.

Events 244
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Target Teams with Shopify to Bring DTC Brands into Marketplace, Stores

Retail TouchPoints

Target has entered a new partnership with Shopify that will allow U.S.-based Shopify merchants to apply to sell through the Target Plus third-party marketplace , and in some cases in Target’s physical stores. Among the Shopify brands already selected to be included on Target Plus are T-shirt brand True Classic and baby brand Caden Lane. Sample of a brand page on the Target Plus marketplace.

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More Trending

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M.M.LaFleur, Perigold Craft Design Partnership Centered on ‘Fashion at Home’

Retail TouchPoints

Image courtesy Perigold Natural-Born Elegance (Image courtesy Perigold) Off-Duty Luxe (Image courtesy Perigold) High-Contrast Confidence (Image courtesy Perigold) Luxury home retailer Perigold and women’s apparel brand M.M.LaFleur have entered a cross-category design partnership that will showcase “the art of fashion at home,” both online and in M.M.LaFleur’s stores.

Fashion 236
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Sales and Marketing Must Partner Around Opportunities – No Matter the Pipeline Stage

Forrester eCommerce

This blog details the challenge of marketing and sales silos and provides recommendations to align these functions around pipeline opportunities to improve revenue outcomes.

Marketing 222
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Stores Represent a ‘Second Act’ for M.M.LaFleur’s Burgeoning Resale Program

Retail TouchPoints

M.M.LaFleur has garnered a loyal following for its elevated essentials and fashionable workwear. With best-sellers ranging from a $175 washable silk tank to a $365 buttoned dress, the brand’s items are lauded for their quality and long shelf life, which makes sustainability and longevity powerful marketing pillars that the brand consistently taps across channels.

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Five Questions To Ask Yourself To Get The Most Out Of Your Customer Interviews

Forrester eCommerce

Interviewing is a key method for gathering rich qualitative data in customer research. To get the most out of your customer interviews and produce data that drives decision-making, ask yourself these five questions.

Customer 195
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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How Retail Businesses can Comply with Fair Workweek Laws

Retail TouchPoints

Fair Workweek laws, which aim to protect workers from unpredictable work schedules, are becoming more commonplace. Retailers need to understand how those laws affect them and their businesses. In essence, Fair Workweek laws aim to make business scheduling practices fairer and more predictable for employees. They require companies to give employees ample notice of work schedules, and they also provide penalties for last-minute schedule changes.

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A Better Ecommerce Landing Page

Practical eCommerce

What if there was a simple formula to improve landing page conversions from ad campaigns? Turns out, there is. The post A Better Ecommerce Landing Page appeared first on Practical Ecommerce.

eCommerce 122
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Zara Parent Joins Packaging Initiative Seeking to Protect Vital Forests

Retail TouchPoints

Inditex , parent company of brands including Zara and Massimo Dutti , has joined the Canopy Pack4Good initiative that seeks sustainable packaging alternatives to logging ancient and endangered forests. These include recycled pulp and paper, next-gen solutions and Forest Stewardship Council certification. The company’s move builds on its decade-long CanopyStyle commitment to eliminate the use of products from endangered forests in its textiles.

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Under Armour to pay $434M to settle lawsuit that claimed Kevin Plank mislead investors

RetailDive

If approved, the agreement requires the retailer to keep its CEO and chair roles separate for three years and instill a performance-based condition for some executive stock benefits.

Retail 120
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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Amazon’s Major Plastic Packaging Reduction in North America

RetailWire

Amazon has announced its most significant initiative yet to reduce plastic packaging across its operations in North America, marking a substantial step toward sustainability in e-commerce.

eCommerce 106
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J.C. Penney Q1 loss widens as sales fall 8%

RetailDive

The department store’s start to the year was fairly weak, though improvements to merchandise and some stores have paid off, GlobalData said.

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Target Partners With Shopify To Expand Third-Party Marketplace

RetailWire

Target has announced a strategic partnership with Shopify to invigorate its third-party marketplace, Target Plus, by adding new and trendy brands to its online offerings.

Shopify 109
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New Balance launches trade-in program in nearly 100 stores

RetailDive

In partnership with Archive, the brand is scaling its Reconsidered program where customers bring in gently worn footwear to receive a voucher toward their next purchase.

Customer 104
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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OpenAI and Anthropic Disregard Web Scraping Rules for Bots

RetailWire

Leading AI startups OpenAI and Anthropic are disregarding regulations designed to prevent them from scraping web content without compensating publishers for training their models.

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Arc’teryx, Stanley among fastest-growing outdoor brands

RetailDive

A report from Circana found the two brands led the apparel and equipment accessories segments, respectively, with strong year-over-year growth.

Outdoor 101
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Rally House Expands in Texas With First Houston Storefront

RetailWire

Rally House, the national sports and merchandise retailer, has announced the opening of its first Houston location, Rally House Houston Outlets, marking a significant milestone in the company's expansion.

Retail 105
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3 Ways to Depersonalize Google SERPs

Practical eCommerce

Google search results vary by user based on search history, clicks, and more. Removing the personalization helps understand what others may see. The post 3 Ways to Depersonalize Google SERPs appeared first on Practical Ecommerce.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Around 15,000 Car Dealerships Affected by the CDK Global Outage

RetailWire

Since Wednesday, around 15,000 car dealerships across the U.S. have had to resort back to basics to run their businesses after a system outage at retail software provider CDK Global.

Retail 104
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Nike veteran Tania Flynn jumps to Athleta as head of design

RetailDive

Flynn, who spent nearly two decades at the sports giant, most recently as creative director of apparel design, called the move “an exciting step.

Apparel 93
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Historic San Francisco McDonald’s Closes After 30 Years

RetailWire

The San Francisco McDonald's is just the latest casualty in the area.

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DTC EBIT margins ‘meaningfully below’ wholesale, per report

RetailDive

BMO Capital Markets found that brands that grew DTC did not see a notable increase in revenue, merchandise margins, EBIT margins or EBIT dollars.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

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Shopify Expands AI Capabilities To Attract More Businesses

RetailWire

Shopify has announced an expansion of its AI-powered tools to a wider user base.

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J.C. Penney spends $40M on distribution center upgrades

RetailDive

The retailer installed new automation technology at its plant in Reno, Nevada, as part of a larger investment strategy.

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Explore the New Promotional Landscape in the HPC Sector

Wiser

The implementation of the Descrozaille law brings significant changes to the Health, Personal Care, and Hygiene (HPC) sector. This legislation, in line with the Egalim laws, aims to create a fairer commercial environment by limiting promotions to 34%. This measure addresses the issue of excessive discounts that often devalue products, thereby protecting brand integrity and promoting competition based on quality and innovation.

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Monos opens second retail store as it plots US expansion

RetailDive

The DTC luggage brand opened a store in Toronto and has plans for eight U.S. locations next year.

Retail 94
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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision