Tue.Dec 17, 2024

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How AI Assistants are Already Reshaping Shopping

Retail TouchPoints

2024 is set to go down in history as the year of the AI assistant. Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed.

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The Average B2B Firm Invests 8% Of Revenue In Marketing — But That’s Not The Whole Story

Forrester eCommerce

Global averages mask a great deal of nuance. Get an overview of our B2B marketing budget benchmark reports and find out how they can help you evaluate your marketing investment.

B2B 356
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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Retail TouchPoints

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. If your business has achieved this competence, youre benefitting from clear and hyper-current information on the location, quantity and availability of products across distribution centers and warehouses, as well as items in transit or sitting on store shelves.

eCommerce 260
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Post Office delivers £20m boost to postmasters ahead of Christmas

TalkingRetail

Following a ministerial announcement by the postal affairs minister Gareth Thomas MP, the Post Office has today (17 November) confirmed that it has accelerated the delivery of its first additional remuneration payment to postmasters with a 20m boost to postmasters pay packets in December.

Retail 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Teamsters Threaten Strikes Against Amazon Fulfillment Facilities in NYC and Illinois

Retail TouchPoints

With claims from Teamsters General President Sean OBrien that Amazon is pushing its workers closer to the picket line by failing to show them the respect they have earned, Teamsters locals at two New York City facilities and one in Skokie, Ill. have authorized strikes against the company just as the holiday season is adding increased pressure on ecommerce fulfillment.

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Three Things To Know About How Security Team Toxicity Can Increase Breach Risk

Forrester eCommerce

This research showsthat engaged, healthy, psychologically safe and collaborative security teams experience fewer breaches.

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What I Learned About Sales Technology In 2024

Forrester eCommerce

This blog provides a 2024 year in review of the sales technology market, along with a view on how it will impact 2025.

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Walmart Makes 5-Year, $1.3 Billion Investment in Chile Stores and Operations

Retail TouchPoints

Walmart will invest $1.3 billion in Chile, with plans to build 70 new stores across all formats and add a ninth distribution center (DC) in the countrys remote southern region. The five -year investment plan will create 4,000 new jobs in the country. This is not just an investment in infrastructure and technology; it is an investment in people, in communities, said Cristin Barrientos, President and CEO of Walmart Chile in a statement.

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How Brands Can Deliver Value With AI Shopping Assistants | Salsify

Salsify

Artificial intelligence (AI) shopping assistants are reshaping the ecommerce experience. Heres how brands can deliver value.

eCommerce 158
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David’s Bridal Acquires Wedding Media Brand, Launches Pearl Media to Create ‘Ultimate Inspiration Network’

Retail TouchPoints

David’s Bridal has acquired wedding media brand Love Stories TV and is launching into retail media with the debut of the Pearl Media Network. Engagement and wedding planning timelines are getting longer, according to Signet , with couples dating for 3.25 years on average before proposing. Additionally, the average length of an engagement is now between 12 and 18 months.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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One Stop relaunches successful community Christmas Hampers

TalkingRetail

After a successful Christmas hamper campaign in 2023, One Stop is bringing the festive hampers back for the communities they serve, for the 9th year in a row.

Retail 97
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The Role of a Fashion Photography Studio in Elevating Retail Success

365 Retail

In the competitive world of retail, visual appeal is paramount. High-quality imagery not only attracts potential customers but also communicates your brand’s identity and values. This is where a fashion photography studio steps in to create compelling visuals that capture attention and drive sales. From glamorous lookbooks to versatile ghost mannequin photography, these studios offer specialised services tailored to the retail industry’s needs.

Fashion 52
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The Big Book of Retail Success: From Order Management to Omnichannel Excellence

Fabric Blog

Get the guide to unlock the secrets to successful order management Get a comprehensive, experience-driven guide to making the move from ERP to order management in fabrics latest ebook, The Big Book of Retail Success. This comprehensive guide is packed with insights from industry veteran Jay Topper, designed to help you navigate the challenges of modern retail.

Books 52
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How to Secure Sliding Doors with Locksmith Solutions

365 Retail

Sliding doors are a stylish and functional feature in many homes, but they can also be a weak point in home security. Locksmith solutions provide effective ways to secure these doors and protect your property from intruders. Discover expert locksmith solutions to secure sliding doors, including high-security locks, anti-lift devices, smart locks, and reinforcement tips for optimal home protection.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Ace Retail Holdings Selects Mi9 Retail as its Enterprise Retail Partner

Mi9

Ace Retail Holdings Selects Mi9 Retail as its Enterprise Retail Partner Fort Lauderdale, FL December 16, 2024 Through a comprehensive selection process, Ace Retail Holdings (ARH) has selected Mi9 Retail (Mi9) as its Enterprise Retail Partner for Merchandising and Point of Sale. This builds on years of an existing relationship in which Mi9 has been a trusted partner to ARH and its Westlake Ace chain.

Retail 52
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5 retailers that need a great 2024 holiday season

RetailDive

Some companies are coming off a tough quarter, while others switched leadership or are dealing with changing consumer behavior. But all of these retailers need a W.

Retail 111
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Grubhub Hit With $25M Penalty for Deceiving Diners, Drivers, and Restaurants

RetailWire

Grubhub allegedly hid fees, added unaffiliated restaurants, and misled drivers about pay.

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AI to influence over $200B in holiday sales

RetailDive

That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report.

Retail 105
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Blue Stripes x Nick DiGiovanni Break Record for World’s Largest Chocolate Bar

RetailWire

Blue Stripes, a trailblazer in sustainable chocolate, and celebrity chef Nick DiGiovanni have officially broken the Guinness World Record for the world's largest chocolate bar.

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KP Nuts partners with Luke ‘The Nuke’

TalkingRetail

KP Nuts has partnered with darts player Luke Littler to drive awareness and unlock opportunities within the on-trade and convenience and impulse sectors during the festive season and beyond.

Retail 52
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Some Walmart Workers Are Reportedly Strapping on Body Cameras

RetailWire

With body cameras, Walmart may be looking for a way to improve worker safety.

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11 Books to Help Navigate Risk

Practical eCommerce

Expert strategies for identifying and managing diverse business threats in a complex, global environment. The post 11 Books to Help Navigate Risk appeared first on Practical Ecommerce.

Books 100
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Over 157M expected to shop in stores, online on Super Saturday

RetailDive

According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.

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Shake Shack Has Free Burgers Every Day Until December 24th

RetailWire

Shake Shack is enticing its customers with free food.

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Allegations of unsafe working conditions at Amazon come to a head with Senate probe, strike threat

RetailDive

“Our employees’ safety is and always will be our top priority,” an Amazon spokesperson said Monday.

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Dave & Buster’s Launches Winter Season Pass After Announcing CEO Resignation

RetailWire

A new winter deal comes on the heels of a major shakeup for Dave & Buster's corporate team.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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SEC charges Express with failing to disclose $1M in perks to former CEO

RetailDive

The agency did not impose a penalty, though, in part because the apparel retailer self-reported.

Apparel 98
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How fabric Delivered 100% Uptime During the Holiday Rush

Fabric Blog

Tis the seasonfor immense pressure on every retailers technology stack. With tens of billions of dollars in sales jammed into the few days after Thanksgiving, its a holiday tradition for retailers and their customers to experience some outages and the frustration of not getting that fantastic Black Friday deal for the perfect holiday gift. fabric customers, however, didnt have any of those issues because our stable, scalable omnichannel commerce platform delivered 100% uptime over the biggest sh

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Slow website? It’ll cost you.

RetailDive

Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found.

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Vera Wang Sells Namesake Brand to WHP Global After 35 Years

RetailWire

Vera Wang may have sold her namesake brand, but she will stay on as CCO and founder.

Apparel 52
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.