How Has Customer Experience Been Transforming and What Value It Holds In The Future?
lateshipment
APRIL 28, 2024
From brick-and-mortar to e-commerce, businesses have been running successfully all these years by building their foundation on just a question — “What do customers want?” In the case of physical stores, products of good quality, stores with sufficient inventory, convenient locations, interactions from the staff, etc, were some of the primary things customers considered as a reason to frequent.
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