Fri.Jan 17, 2025

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Key Features of a Localised Checkout Solution

ESW

This is part two of our series on localised checkout solutions. Be sure to read part one and part three to get the complete picture and learn why worldwide ecommerce success hinges on the checkout experience. In the first part of this series, we saw that localised checkouts benefit your customers by giving them the same experience they have with domestic ecommerce.

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The Secret to Solving Retail’s $743 Billion Returns Problem: Intelligent Customer Support

Retail TouchPoints

With returns siphoning off a staggering $743 billion from retailers bottom lines in 2023, its clear that the industrys approach needs an overhaul. But instead of leaning on rigid policies that risk driving customers away, retailers can use this as an opportunity to rethink returns. The key? Customer-first strategies that not only reduce returns but also boost experience and loyalty.

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Troubleshooting Common SEO Snippet Issues

ROI Revolution

A snippet the summary information about a webpage, included with an organic link in a search engine results page (SERP) is a businesss first impression for many potential customers. Part of an SEO’s job is to do their best to ensure that first glance is enticing, which means doing what we can to bring that snippet to life. Following best practices is the first step, but what happens when your snippet is wrong or just plain missing?

SEO 146
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Kurt Geiger is ‘Going Big in North America’ with Plans for 50 U.S. Stores

Retail TouchPoints

British footwear and accessories label Kurt Geiger has unveiled plans to bring its London verve across the pond in a big way. Following the opening of its first U.S. store, at the Mall at Millenia in Orlando in early 2024, the brand has opened its next three U.S. stores at Roosevelt Field Mall in Garden City, N.Y., Del Amo in Los Angeles and Fashion Valley in San Diego.

Fashion 301
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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A Guide to Flexible and Localised Checkout and Payment Experiences

ESW

This is the first in a series of posts about localised checkouts, why theyre essential for international ecommerce, features to look for in a localised checkout and payment solution and how you can grow your international business by implementing the right system. Imagine this. You walk into a Dublin pub, excited to try it for the first time. Youve heard great things about the food and drink and the atmosphere.

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Holiday Sales Grew 4% to Top $994 Billion, Exceeding Expectations

Retail TouchPoints

Bearing out earlier reports of solid sales increases during the 2024 holiday season, U.S. Census Bureau data revealed that core retail sales increased by an unexpectedly robust 4% over 2023 to a record $994.1 billion , topping the National Retail Federation (NRF) s forecast of 2.5% to 3.5% growth. Full-year 2024 retail sales also showed healthy growth of 3.6% over the previous year, reaching a record $5.28 trillion.

More Trending

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Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury

Retail TouchPoints

Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation retail, as opposed to the broader travel retail category. Thats where our expertise lies not with the business traveler, not duty-free airport shops, said Shaw. She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines.

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The North Face Transforms Regent Street Flagship Store

365 Retail

The North Face has unveiled a completely reimagined flagship store on London’s Regent Street, using cutting-edge technology and innovative design to create an experiential retail environment. In collaboration with Mood Media , the outdoor retailer has transformed its 10,000-square-foot space into a destination for engagement and exploration. Experiential Retail at the Heart of the Transformation The centrepiece of the flagship store is a 360-degree projection dome, offering an immersive &#

Outdoor 64
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Walmart Makes Deal to Purchase Robotics Tech for 400 Pickup and Delivery Centers

Retail TouchPoints

Walmart will sell its Advanced Systems and Robotics business to Symbotic for $200 million. As part of the deal, the robotics solution provider will engage in a Walmart-funded development program to enhance the retailers current online pickup and delivery fulfillment systems. Walmart has committed to purchasing and deploying systems from Symbotic for 400 Accelerated Pickup and Delivery centers (APDs) over a multi-year period, with an option to purchase additional ADPs in coming years.

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UK Retail Sales Slide in December as Economic Pressures Persist

365 Retail

The Office for National Statistics ( ONS ) today published retail sales data for December 2024, revealing a further decline in spending during what is traditionally the busiest period for UK retailers. Retail sales volumes dropped by 0.3% compared to November 2024 and were down 1.1% year-on-year when compared to December 2023. This marks the second consecutive month of contraction, highlighting the growing impact of the cost-of-living crisis on household spending.

Retail 64
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Forget the ‘Wirkin’ — Rebag Joins Walmart Marketplace, Offering Walmart Customers Real Birkins and More

Retail TouchPoints

Even as Walmart s Birkin dupe dubbed the Wirkin continues to sell like hotcakes , the retailer has announced a new deal that will give its customers access to the real thing. Luxury resale marketplace Rebag has joined the Walmart marketplace, making its selection of secondhand luxury handbags, jewelry and watches available on Walmart.com and the Walmart app.

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IKEA Prepares for Brighton Store Launch with Localised Approach to Home Furnishings

365 Retail

As IKEA prepares to expand its presence in Brighton, the company is tailoring its new store to reflect the unique lifestyles and aspirations of the citys diverse residents. Through home visits and focus groups with Brighton and Sussex locals, IKEA has gathered insights into how people live, their challenges, and their aspirations for their homes. These findings will be integral to the design and layout of the new store, aiming to provide a personalised shopping experience.

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Connected Data, Actionable Insights: A New Era of Retail Intelligence

Dynamic Action

Summary Merchandisers need integrated retail intelligence to make informed decisions in the fast-paced retail landscape. Market data provides insights into competitor activity, and layering this with business and customer data allows for a contextualized view of performance. Connected insights deliver specific, actionable opportunities, unlike traditional tools that only show averages.

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Amazon to lay off 200 people in its North America retail operations

RetailDive

The e-commerce giant said it is cutting a small number of roles after a routine evaluation of its team structures and ability to “move fast.

eCommerce 119
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Shopify Pro on Themes, Upgrades, Ecosystem

Practical eCommerce

Kurt Elster launched his first Shopify store in 2011 and his "Unofficial Shopify Podcast" in 2014. The post Shopify Pro on Themes, Upgrades, Ecosystem appeared first on Practical Ecommerce.

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Walmart opens new Arkansas corporate headquarters

RetailDive

About 15,000 associates will occupy the new campus that includes collaborative work and gathering spaces, public retail, eateries and a hotel.

Retail 116
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Walgreens Replaced Refrigerator Doors With High-Tech Smart Screens, But There’s a Problem

RetailWire

High-tech smart screen doors are causing more problems than solutions for Walgreens.

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The Weekly Closeout: Foot Locker taps Sonia Syngal for board and New Balance sales hit a record

RetailDive

Also joining the footwear retailer’s board is Ace Hardware CEO John Venhuizen. Meanwhile, New Balance landed $7.8 billion in global sales last year.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Barilla Brings Back ‘Love Pasta’ To Celebrate All Forms of Love

RetailWire

"Love Pasta" by Barilla is the ultimate Valentine's Day meal.

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Tariffs may add to ‘a toxic brew for consumers’

RetailDive

Retailers and consumers will feel added pressure if proposed tariffs are implemented, industry analysts and experts told Retail Dive.

Consumer 113
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NRF 2025: RetailWire CEO’s Top 5 Takeaways

RetailWire

NRF 2025 is now over, and with the clarity that exhaustion brings a few days later, I felt that what the world needs is the 423rd version of: the top five takeaways from my time at NRF.

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Lowe’s to rebrand, add features to its Digital Home Platform

RetailDive

MyLowe’s Home will debut in the spring, as the retailer aims to enhance the homeowner experience through AI.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Progresso Releases Chicken Noodle Soup-Flavored Hard Candy

RetailWire

Progresso is going viral for its new take on hard candy.

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Retailers have made progress on phasing out harmful chemicals, nonprofits say

RetailDive

Reports from Toxic-Free Future and Clean Production Action analyzed how companies are addressing PFAS, PVC and other chemicals of concern in plastics, packaging and more.

Retail 110
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Taco Bell Refreshes Its Menu With a New Twist on a Fan-Favorite Drink. Here Are the Details

RetailWire

Taco Bell continues to update its menu.

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Spanx adds new activewear collection

RetailDive

The line, called Spanxsmooth OnForm, features light compression and is designed for low-intensity exercise and casual dressing.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Blue Monday: Spar Scotland tries to cheer up the year’s gloomiest day

TalkingRetail

In an effort to give customers a boost on what has been labelled the most depressing day of the year, Spar stores in Scotland are trebling customer rewards on Monday (20 January).

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2024 ‘Best of’ SheerID Customer Awards

SheerID

At SheerID, were passionate about empowering our customers to achieve their goals and connect with their audiences in meaningful ways. Our customers inspire us daily with their creativity and impact, and were proud to play a part in their success. To highlight their achievements and share inspiration, were thrilled to present the second annual Best […] The post 2024 Best of SheerID Customer Awards appeared first on SheerID.

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PepsiCo Slammed by FTC Over Alleged Price Discrimination in Favor of Walmart

RetailWire

The FTC is accusing PepsiCo of working with a large retailer in a price discrimination scheme.

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Changing of the guard | Editor’s comment

TalkingRetail

It wasnt that long ago that one of the big questions being asked within independent retail circles was: where will the next wave of store owners come from?

Retail 52
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.