Mon.Aug 12, 2024

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Open Source Doesn’t Mean A Trademark Free-For-All

Forrester eCommerce

Open-source licenses give you rights to copy. In some cases, they define patent rights and responsibilities. However, when they mention trademarks at all, most of them exclude rights rather than include them.

Customer 259
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The Cost of Inaccessibility: Businesses Lose More Than $6.9 Billion Annually

Retail TouchPoints

If you think it is costly to design accessible and inclusive websites, just think about how much inaccessibility will cost your business. Web accessibility is not only an ethical choice. It is a smart business move that doesn’t require excessive time or resources. Statista reveals that about 13.5% of the U.S. population has a disability. This represents a huge untapped market if your digital properties are not accessible.

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Trust, Alignment, And Adaptivity Must Be The Focus Of Your AI Initiatives

Forrester eCommerce

Successful AI projects depend on three things: trust, alignment, and adaptivity. Learn how technology and CX professionals can further trust, alignment, and adaptivity when devising effective, sustainable, and scalable AI solutions.

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EBay Prioritizes Search with New UX Updates  

Retail TouchPoints

Ebay has redesigned its search experience to make it more intuitive and “visually rich.” Featuring larger, high-resolution images, streamlined navigation and a more modern layout, the new user experience (UX) was developed following 18 months of user research and testing. The main search page makes large product images the focal point. A new Shopping View replaces the previous gallery view, providing a full-width display without sidebar ads, so shoppers can easily browse highly visual categori

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Schneider Electric: Driving Stakeholder Value Via APIs

Forrester eCommerce

Schneider Electric is a multinational digital automation and energy management company with roots as an electrical equipment manufacturer. Several years ago, Schneider Electric recognized the need to pivot its product strategy beyond just being an equipment manufacturer.

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A Financial Tale of Two Former DTC Darlings: Allbirds and Warby Parker

Retail TouchPoints

The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. The earnings results for Allbirds and Warby Parker paint an especially strong picture, considering how both brands have worked to become true omnichannel (and public) organizations. Warby Parker Sees Ecommerce Growth Again For its second quarter of 2024, which ended on June 30, Warby Parker’s net revenue increased 13.3% year over year to $188.2 million.

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New Research Reveals the Keys to an Impactful Membership Model

Retail TouchPoints

The early 2010s brought consumers an onslaught of subscription services. Birchbox gave more consumers access to luxury beauty products at a fraction of the price, while BarkBox promised dog parents (and their furry counterparts) a new toy and treat combo every month. And as the popularity of these services surged, similar new businesses seemed to emerge in a different category every day.

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Generative AI And Knowledge Graphs: A Match Made In Heaven

Forrester eCommerce

Knowledge Graphs (KGs) can enhance genAI’s reliability and accuracy with structured knowledge, domain-specific facts, and reasoning. At the same time, genAI can also augment KGs with textual/visual information, generalized knowledge, and natural language processing.

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Consumer Loyalty Survey Reveals 71% of Consumers are More Loyal to Brands that Give Them Exclusive Offers

SheerID

SheerID teams up with leading retail brands to help teachers start the new school year off right with exclusive offers and deals.

Consumer 146
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APAC CISOs Need More Tools In Their Leadership Swiss Army Knife

Forrester eCommerce

APAC CISOs face many common workplace challenges and have similar opportunities as in other roles, but in addition, they encounter lesser-discussed gender, cultural, and geographic impacts that affect the CISO role.

Other 243
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Consumer Loyalty Survey Reveals 71% of Consumers are More Loyal to Brands that Give Them Exclusive Offers

SheerID

SheerID survey shows that gated, exclusive offers for consumer communities are the key to winning – and keeping – new customers in a price-shopping economy.

Consumer 141
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LL Flooring files for bankruptcy with plans to close 94 stores

RetailDive

The company is pursuing a sale of its business and said it has a commitment for $130 million in debtor-in-possession financing from existing lenders.

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New Ecommerce Tools: August 12, 2024

Practical eCommerce

New merchant tools this week include AI writing assistant, biometric payments, social commerce, fraud protection, and cross-border payments. The post New Ecommerce Tools: August 12, 2024 appeared first on Practical Ecommerce.

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Party City taps turnaround vet as CEO

RetailDive

Barry Litwin’s retail leadership experience includes executive roles at Sears and Office Depot, as well as a stint as CEO of photo retailer Adorama.

Retail 123
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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SEO Tools to Analyze HTML Headings

Practical eCommerce

HTML headings such as H2 and H3 help Google understand a page and are thus powerful ranking signals. The post SEO Tools to Analyze HTML Headings appeared first on Practical Ecommerce.

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How FastSpring’s Proforma Invoice API Automates Subscription Renewals, Upgrades, and Add-Ons to Maximize Revenue

FastSpring

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. However, existing solutions for generating pricing estimates for subscription changes, securing internal approvals, and providing customers with formal documentation are overwhelmingly manual, cumbersome, and error-prone.

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Burger King Is Offering Back-to-School Meal Deals. Here’s What’s Going On

RetailWire

Burger King is trying to entice more kids (and their parents) to stop by for a meal.

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JD to Open Four New Stores Across the UK and Republic of Ireland This Summer

365 Retail

JD is expanding its footprint with the opening of four new stores across the UK and the Republic of Ireland this summer. The new locations, which will open in Lowestoft, Cork, and Wembley in August, and Sheffield in September, are part of JD’s ongoing strategy to extend its presence in new areas. To celebrate the openings, JD has organised a series of in-store events to engage with shoppers during the launch weekends.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Macy’s expands post-purchase offers in a boost to its media network

RetailDive

The department store has worked with Rokt since last summer, and says the partnership has improved customer engagement.

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Stop & Shop Shutters Delis After Boar’s Head Listeria Outbreak

RetailWire

The Boar's Head listeria outbreak fallout continues.

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Amazon Prime Day drives the most loyalty among summer sales events

RetailDive

Over 80% of shoppers who made purchases during the recent spate of sales only bought items at Amazon, Earnest Analytics found.

Events 106
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Macy’s Announces New Ad Partnership and Q2 2024 Results Schedule

RetailWire

Macy's has revealed some noteworthy news about its retail ad plans and upcoming financial results.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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POS vs Payment Processor: The Differences Every Business Owner Should Know

Korona

Discover the key differences between POS systems and payment processors to choose the right solution for your business.

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Navigating FastSpring’s Owlbot Search: Tips for Clear and Effective Prompts

FastSpring

In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. Here, we’ll explore how to make the most of FastSpring’s Owlbot search , why your feedback is so important, and best practices for crafting effective search prompts.

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TV Advertising Campaigns: Examples & Advice for Marketers

CPC Strategy

Streaming TV Advertising Campaigns: Examples & Advice for Marketers By Liz Krupa Aug 12 2024 TV advertising has transformed from the catchy jingles of the ‘60s to the integrated, data-driven campaigns we see today. Despite the rise of digital media, TV continues to be a cornerstone in capturing audience attention and driving sales.  Let’s take a look at the benefits and limitations of TV advertising in today’s world, along with best practices and key examples that s

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Product Classification Techniques in eCommerce

Wiser

Before Reading: eCommerce leaders are invited to join us for a 30-minute working session to explore practical applications of ChatGPT in product classification. Attendees will gain hands-on experience with classifying their own products and how to optimize prompts to test and refine their strategies. Register your interest for a September session below.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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HubSpot Content Hub: Insight Into Hub’s Remodeling & AI Features

MakeWebBetter

It’s another biggie from HubSpot! CMS Hub was replaced with HubSpot Content Hub. How beneficial is it? Is it an upgrade or a new suite of tools? For now, let's just say, it is both an upgrade and we also have exciting new HubSpot features with the mix of HubSpot Marketing Hub features & CMS [.] The post HubSpot Content Hub: Insight Into Hub’s Remodeling & AI Features appeared first on MakeWebBetter.

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Just Eat and cardfactory Launch On-Demand Delivery Partnership

365 Retail

Just Eat has entered into a significant partnership with cardfactory , a move that brings on-demand delivery of cards, gifts, and celebration essentials directly to consumers across the UK. This exclusive collaboration, a first for both companies, is currently being trialled in 19 locations, including Belfast, Cardiff, Glasgow, Manchester, and Wakefield, with plans to extend the service to an additional 21 stores later in the year.

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Hasbro’s supply chain overhaul is paying off

RetailDive

The toy and game maker said enhanced planning efforts have helped optimize inventory management.

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JetBlue Airways Faces a Host of New Developments

RetailWire

JetBlue Airways has begun raising $1.5 billion, started a $2.75 billion bond-and-loan sale, and reported its Q2 financial results after canceling its merger with Spirit earlier this year.

Travel 59
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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.