Mon.Aug 12, 2024

article thumbnail

Open Source Doesn’t Mean A Trademark Free-For-All

Forrester eCommerce

Open-source licenses give you rights to copy. In some cases, they define patent rights and responsibilities. However, when they mention trademarks at all, most of them exclude rights rather than include them.

Customer 259
article thumbnail

The Cost of Inaccessibility: Businesses Lose More Than $6.9 Billion Annually

Retail TouchPoints

If you think it is costly to design accessible and inclusive websites, just think about how much inaccessibility will cost your business. Web accessibility is not only an ethical choice. It is a smart business move that doesn’t require excessive time or resources. Statista reveals that about 13.5% of the U.S. population has a disability. This represents a huge untapped market if your digital properties are not accessible.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Trust, Alignment, And Adaptivity Must Be The Focus Of Your AI Initiatives

Forrester eCommerce

Successful AI projects depend on three things: trust, alignment, and adaptivity. Learn how technology and CX professionals can further trust, alignment, and adaptivity when devising effective, sustainable, and scalable AI solutions.

article thumbnail

EBay Prioritizes Search with New UX Updates  

Retail TouchPoints

Ebay has redesigned its search experience to make it more intuitive and “visually rich.” Featuring larger, high-resolution images, streamlined navigation and a more modern layout, the new user experience (UX) was developed following 18 months of user research and testing. The main search page makes large product images the focal point. A new Shopping View replaces the previous gallery view, providing a full-width display without sidebar ads, so shoppers can easily browse highly visual categori

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Schneider Electric: Driving Stakeholder Value Via APIs

Forrester eCommerce

Schneider Electric is a multinational digital automation and energy management company with roots as an electrical equipment manufacturer. Several years ago, Schneider Electric recognized the need to pivot its product strategy beyond just being an equipment manufacturer.

article thumbnail

A Financial Tale of Two Former DTC Darlings: Allbirds and Warby Parker

Retail TouchPoints

The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. The earnings results for Allbirds and Warby Parker paint an especially strong picture, considering how both brands have worked to become true omnichannel (and public) organizations. Warby Parker Sees Ecommerce Growth Again For its second quarter of 2024, which ended on June 30, Warby Parker’s net revenue increased 13.3% year over year to $188.2 million.

More Trending

article thumbnail

New Research Reveals the Keys to an Impactful Membership Model

Retail TouchPoints

The early 2010s brought consumers an onslaught of subscription services. Birchbox gave more consumers access to luxury beauty products at a fraction of the price, while BarkBox promised dog parents (and their furry counterparts) a new toy and treat combo every month. And as the popularity of these services surged, similar new businesses seemed to emerge in a different category every day.

article thumbnail

Generative AI And Knowledge Graphs: A Match Made In Heaven

Forrester eCommerce

Knowledge Graphs (KGs) can enhance genAI’s reliability and accuracy with structured knowledge, domain-specific facts, and reasoning. At the same time, genAI can also augment KGs with textual/visual information, generalized knowledge, and natural language processing.

article thumbnail

Consumer Loyalty Survey Reveals 71% of Consumers are More Loyal to Brands that Give Them Exclusive Offers

SheerID

SheerID survey shows that gated, exclusive offers for consumer communities are the key to winning – and keeping – new customers in a price-shopping economy.

Consumer 148
article thumbnail

APAC CISOs Need More Tools In Their Leadership Swiss Army Knife

Forrester eCommerce

APAC CISOs face many common workplace challenges and have similar opportunities as in other roles, but in addition, they encounter lesser-discussed gender, cultural, and geographic impacts that affect the CISO role.

Other 243
article thumbnail

AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

article thumbnail

How FastSpring’s Proforma Invoice API Automates Subscription Renewals, Upgrades, and Add-Ons to Maximize Revenue

FastSpring

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. However, existing solutions for generating pricing estimates for subscription changes, securing internal approvals, and providing customers with formal documentation are overwhelmingly manual, cumbersome, and error-prone.

article thumbnail

Consumer Loyalty Survey Reveals 71% of Consumers are More Loyal to Brands that Give Them Exclusive Offers

SheerID

SheerID teams up with leading retail brands to help teachers start the new school year off right with exclusive offers and deals.

Consumer 146
article thumbnail

Navigating FastSpring’s Owlbot Search: Tips for Clear and Effective Prompts

FastSpring

In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. Here, we’ll explore how to make the most of FastSpring’s Owlbot search , why your feedback is so important, and best practices for crafting effective search prompts.

article thumbnail

SEO Tools to Analyze HTML Headings

Practical eCommerce

HTML headings such as H2 and H3 help Google understand a page and are thus powerful ranking signals. The post SEO Tools to Analyze HTML Headings appeared first on Practical Ecommerce.

SEO 131
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

article thumbnail

LL Flooring files for bankruptcy with plans to close 94 stores

RetailDive

The company is pursuing a sale of its business and said it has a commitment for $130 million in debtor-in-possession financing from existing lenders.

131
131
article thumbnail

New Ecommerce Tools: August 12, 2024

Practical eCommerce

New merchant tools this week include AI writing assistant, biometric payments, social commerce, fraud protection, and cross-border payments. The post New Ecommerce Tools: August 12, 2024 appeared first on Practical Ecommerce.

article thumbnail

Party City taps turnaround vet as CEO

RetailDive

Barry Litwin’s retail leadership experience includes executive roles at Sears and Office Depot, as well as a stint as CEO of photo retailer Adorama.

Retail 128
article thumbnail

Burger King Is Offering Back-to-School Meal Deals. Here’s What’s Going On

RetailWire

Burger King is trying to entice more kids (and their parents) to stop by for a meal.

article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

article thumbnail

Macy’s expands post-purchase offers in a boost to its media network

RetailDive

The department store has worked with Rokt since last summer, and says the partnership has improved customer engagement.

article thumbnail

JD to Open Four New Stores Across the UK and Republic of Ireland This Summer

365 Retail

JD is expanding its footprint with the opening of four new stores across the UK and the Republic of Ireland this summer. The new locations, which will open in Lowestoft, Cork, and Wembley in August, and Sheffield in September, are part of JD’s ongoing strategy to extend its presence in new areas. To celebrate the openings, JD has organised a series of in-store events to engage with shoppers during the launch weekends.

Games 110
article thumbnail

Amazon Prime Day drives the most loyalty among summer sales events

RetailDive

Over 80% of shoppers who made purchases during the recent spate of sales only bought items at Amazon, Earnest Analytics found.

Events 119
article thumbnail

Stop & Shop Shutters Delis After Boar’s Head Listeria Outbreak

RetailWire

The Boar's Head listeria outbreak fallout continues.

105
105
article thumbnail

Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

article thumbnail

POS vs Payment Processor: The Differences Every Business Owner Should Know

Korona

Discover the key differences between POS systems and payment processors to choose the right solution for your business.

article thumbnail

Macy’s Announces New Ad Partnership and Q2 2024 Results Schedule

RetailWire

Macy's has revealed some noteworthy news about its retail ad plans and upcoming financial results.

Retail 104
article thumbnail

TV Advertising Campaigns: Examples & Advice for Marketers

CPC Strategy

Streaming TV Advertising Campaigns: Examples & Advice for Marketers By Liz Krupa Aug 12 2024 TV advertising has transformed from the catchy jingles of the ‘60s to the integrated, data-driven campaigns we see today. Despite the rise of digital media, TV continues to be a cornerstone in capturing audience attention and driving sales.  Let’s take a look at the benefits and limitations of TV advertising in today’s world, along with best practices and key examples that s

article thumbnail

Product Classification Techniques in eCommerce

Wiser

Before Reading: eCommerce leaders are invited to join us for a 30-minute working session to explore practical applications of ChatGPT in product classification. Attendees will gain hands-on experience with classifying their own products and how to optimize prompts to test and refine their strategies. Register your interest for a September session below.

article thumbnail

🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

article thumbnail

HubSpot Content Hub: Insight Into Hub’s Remodeling & AI Features

MakeWebBetter

It’s another biggie from HubSpot! CMS Hub was replaced with HubSpot Content Hub. How beneficial is it? Is it an upgrade or a new suite of tools? For now, let's just say, it is both an upgrade and we also have exciting new HubSpot features with the mix of HubSpot Marketing Hub features & CMS [.] The post HubSpot Content Hub: Insight Into Hub’s Remodeling & AI Features appeared first on MakeWebBetter.

article thumbnail

Hasbro’s supply chain overhaul is paying off

RetailDive

The toy and game maker said enhanced planning efforts have helped optimize inventory management.

article thumbnail

Just Eat and cardfactory Launch On-Demand Delivery Partnership

365 Retail

Just Eat has entered into a significant partnership with cardfactory , a move that brings on-demand delivery of cards, gifts, and celebration essentials directly to consumers across the UK. This exclusive collaboration, a first for both companies, is currently being trialled in 19 locations, including Belfast, Cardiff, Glasgow, Manchester, and Wakefield, with plans to extend the service to an additional 21 stores later in the year.

Gifts 64
article thumbnail

The CTV Platform Guide: Top Picks & Tips for Advertising

CPC Strategy

Streaming The CTV Platform Guide: Top Picks & Tips for Advertising By Emily Sullivan Aug 12 2024 In recent years, Connected TV (CTV) has revolutionized the way audiences consume television content. CTV has emerged as a powerful alternative to traditional linear TV offerings, giving viewers the flexibility to stream content through various internet-connected devices.

article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.