Thu.Nov 14, 2024

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B2B Summit North America 2025: How Will YOU Master Buying Mayhem?

Forrester eCommerce

B2B buying continues to evolve at warp speed — but marketers, sellers, and product professionals can take control. Learn what’s on tap for Forrester’s most experiential B2B Summit yet.

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The Real Price of a Data Breach in Retail

Retail TouchPoints

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach.

Retail 277
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Bring The Voice Of People With Disabilities Into Your VOC Program

Forrester eCommerce

Most organizations lack one of the most critical elements of an accessibility program: direct feedback from people with disabilities.

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After a $5.5B Valuation, Vuori Exec Reveals What’s Next in International Expansion

Retail TouchPoints

At a time when renowned athleisure brands like Lululemon are struggling , Vuori is continuing to ride its rocket ship to growth. Last week, the company announced an $825 million investment round led by General Atlantic and Stripes Investment, bringing the premium performance brand’s valuation to a staggering $5.5 billion. The investment builds upon Vuori’s $400 million investment, led by SoftBank Vision Fund 2, in 2021.

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State of AI in Sales & Marketing 2025

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Now Live – The Forrester Wave™: Point-Of-Service Solutions, Q4 2024

Forrester eCommerce

The Forrester Wave: Point-of-Service Solutions, Q4 2024 is now live!

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Capri, Tapestry Pull Plug on Merger Amid Regulatory Uncertainty

Retail TouchPoints

Three weeks after a federal judge issued an injunction halting the merger of luxury groups Capri Holdings and Tapestry , the companies have mutually agreed to give up their plans to join forces. Both groups said that the outcome of the legal process was too uncertain and unlikely to be resolved by the outside date (or drop-dead date) of Feb. 10, 2025 that had been set when the merger was first announced in August 2023.

More Trending

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Food Hall Startup Wonder Acquires Grubhub for $650 Million

Retail TouchPoints

Wonder Group , the “fast fine dining” retailer founded by serial entrepreneur Marc Lore, will purchase Grubhub from Just Eat Takeaway.com for $650 million , including $500 million in senior notes and $150 million in cash. The deal is projected to be finalized during Q1 2025, subject to customary closing conditions and regulatory approvals. “Wonder’s acquisition of Grubhub continues our mission to make great food more accessible,” said Lore, Founder and CEO of Wonder in a statement.

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Announcing Forrester’s 2024 Security & Risk Enterprise Leadership Award Winner And Finalist

Forrester eCommerce

Learn more about the security strategies that helped Schneider Electric win this year’s Security & Risk Enterprise Leadership Award, which recognizes organizations that have transformed their security, privacy, and risk management functions.

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BNPL Firm Klarna Preps for U.S. IPO with SEC Filing

Retail TouchPoints

Klarna Group Plc has confidentially submitted an F-1 filing with the U.S. Securities and Exchange Commission (SEC) for a public offering of its ordinary shares, but the buy now, pay later (BNPL) firm provided no details about the number of shares to be offered, their price or when the IPO would take place. “The initial public offering is expected to take place after the SEC completes its review process, subject to market and other conditions,” according to a Klarna statement.

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The Age of the AI Shopping Assistant and Chatbot | Salsify

Salsify

Throughout history, luxury has largely been defined by exclusivity: a tailor crafting styles to one’s exact measurements, a jeweler designing bespoke pieces for private clientele, or a sommelier curating rare bottles for the enjoyment of only their most discerning customers.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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US holiday retail sales to reach $1 trillion

RetailDive

About a quarter of those sales will occur online this year, a Forrester report predicts.

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Union welcomes policing minister’s commitment to protect shop workers

TalkingRetail

Retail trade union Usdaw recently hosted a London summit on retail crime, attended by Co-op Retail, British Retail Consortium, Association of Convenience Stores, Co-op Party and a wide range of retailers.

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Dillard’s keeps the focus on expenses in Q3 as sales edge down

RetailDive

Compared to some rivals, the department store is less dependent on the holiday quarter when it comes to the year’s operating profits.

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Love Your High Street Week 2024 celebrates and supports independent retailers

TalkingRetail

The British Independent Retailers Association (Bira) has launched the second edition of its 'Love Your High Street Week' campaign, urging shoppers across the UK to support their local independent businesses.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Dollar Tree names new leader to guide Family Dollar’s future

RetailDive

The company this week also named a new chief of its namesake banner and a new chief people officer.

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New Ecommerce Tools: November 14, 2024

Practical eCommerce

This week's rundown includes new tools for holiday marketing campaigns, drone deliveries, analytics, search, video generators, and AI-based platforms. The post New Ecommerce Tools: November 14, 2024 appeared first on Practical Ecommerce.

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Tapestry and Capri terminate merger agreement

RetailDive

After losing a lawsuit against the FTC, both companies agreed to cancel the deal, calling the legal process “uncertain and unlikely to be resolved.

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Chipotle Releases ‘All I Want Is Chipotle’ Merch Collection

RetailWire

The collection features cilantro soap, a "water" cup candle, and a car napkin holder.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Amazon Fresh expansion continues as chain opens long-awaited stores

RetailDive

The company confirmed the opening of eight stores across five states and will continue to selectively add locations based on consumer response.

Consumer 108
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5 Reasons You Should Think Twice About Building Your Own RetEx Software

RepslyBlog

In today’s high-stakes retail environment, software is a must-have for CPGs that want to optimize their retail execution, sales, processes, and retailer relationships. But is it better to build your own custom solution or choose a purpose-built retail execution platform? Here are the five key reasons why we think a purpose-built RetEx software like Repsly is a smarter way to go.

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S&P: Holiday sales expected to dip below 10-year average to 3%

RetailDive

Retailers are likely to keep leaning on promotions and discounts to drive sales as consumers continue feeling the pressure of inflation, according to an S&P Global report.

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7-Eleven Makes the Holiday Season Merry and Bright With Food Deals Right When You Need Them

RetailWire

7-Eleven is unwrapping fabulous holiday food deals just in time for busy season.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Third of UK vapours will defy flavour restriction, shows poll

TalkingRetail

Over a third of UK of vapers will defy any new flavour restrictions brought in under the Tobacco and Vapes Bill, a poll by campaign group We Vape has found.

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Disney Reports Strong Q4 2024 Earnings as Streaming Services Remain Profitable

RetailWire

Disney profits are back after a "solid performance" during the fourth quarter.

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Post Office plans postmaster income boost, as it assesses directly managed branch options

TalkingRetail

With news circulating concerning the potential closure of directly managed Post Office branches (DMBs), The Post Office has painted a more positive picture.

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Tesla Issues Recall for Over 2,400 Cybertrucks, the Model’s Sixth Recall in 2024

RetailWire

The bad news keeps coming for Tesla's high-profile Cybertruck, with the manufacturer issuing a recall of 2,431 vehicles due to a potentially faulty drive inverter.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Drive Loyalty and Protect Exclusive Offers with AI-Powered Verification

SheerID

The post Drive Loyalty and Protect Exclusive Offers with AI-Powered Verification appeared first on SheerID.

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Spotify Teases ‘Super Premium’ Subscription Tier, Uninterrupted Video Podcasts After Impressive Earnings Report

RetailWire

Spotify delivers impressive Q3 earnings, teasing future "super premium" subscription tier.

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Kibo is Named a Challenger in the 2024 Gartner® Magic Quadrant™ for Digital Commerce Report, and Ranked in the 2024 Critical Capabilities for Digital Commerce Report

Kibo

For the second year in a row, Kibo was named a Challenger in the 2024 Gartner Magic Quadrant Report for Digital Commerce based on Ability to Execute and Completeness of Vision. In the 2024 Gartner Critical Capabilities for Digital Commerce, Kibo was ranked in the following Use Cases: Composability (4.3/5), Unified Retail Commerce (4/5), Core Commerce (4.1/5), and Business Model Scalability (4.1/5).

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Square POS Pricing: Subscriptions, Hardware, Processing, and More for 2025

Korona

Square POS pricing changed often. This post offers a complete look at Square's 2025 pricing, including subscriptions, hardware costs, fees.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.