Wed.Apr 03, 2024

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Amazon’s Just Walk Out has Left the Building

Retail TouchPoints

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods.

Gifts 296
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529: How My Student Sally Wilson 10x’ed Her Ecommerce Business Selling Cross Stitch Supplies Online

My Wife Quit Her Job

Today I’m thrilled to have Sally Wilson back on the show after 4 years. Sally is a student from my Create A Profitable Online Store Course ([link] She resides in the UK and runs a very successful online business over at CaterpillarCrossstitch.com Since she was last on, her business has grown 10X so in this episode, we talk about her leap into 7 figures and how her business has evolved from the last time we spoke.

Supplies 296
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How to Keep Your Digital Signage up to Date

Retail TouchPoints

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. However, digital signage can only achieve its desired objectives by consistently displaying relevant and up-to-date content. Customers are unlikely to engage with digital signage if the content appears generic or outdated.

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Adobe Developments Signal Changes For B2B Content Workflows

Forrester eCommerce

A year after the release of Adobe Firefly, B2B content workflows come into focus, with brand guidelines and broader participation possible in content creation and distribution activities.

B2B 259
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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New Cannabis Dispensary Modeled on Customer-Friendly Supermarkets

Retail TouchPoints

Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf , in Roselle, N.J., very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. That’s hardly surprising considering the pedigree of its Founder, CEO and Executive Chairman, Jason Ackerman, who founded and served as CEO of Fresh Direct for over two decades.

Customer 272
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Amazon removes ‘Just Walk Out’ tech from US Amazon Fresh stores

RetailDive

Dash Carts, which also allow shoppers to avoid checkout, will roll out instead at those locations, while the older tech is limited to Amazon Go and some smaller U.K. stores.

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Amazon Cuts Hundreds of Jobs in Cloud Computing Branch

RetailWire

Amazon's cloud computing branch, known as AWS, is letting go of hundreds of workers from its physical stores technology team as well as its sales, marketing, and global services unit.

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What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience.

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Charts: TikTok in the U.S.

Practical eCommerce

Roughly half of U.S. adult TikTok users have never posted a video. Over two-thirds have not completed their bio. The post Charts: TikTok in the U.S. appeared first on Practical Ecommerce.

eCommerce 110
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Mall Operator PREIT Exits Bankruptcy, Goes Private and Replaces CEO

Retail TouchPoints

PREIT Realty has emerged from bankruptcy in an expedited process, reducing its total debt by approximately $835 million , extending its maturity runway and receiving commitments of about $130 million in new debtor-in-possession financing and exit revolver financing from a diverse group of investors. PREIT, which operates multiple malls and shopping centers in the eastern half of the U.S., including Exton Square in the Philadelphia area and New Jersey’s Cherry Hill Mall, had filed for bankruptcy

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Ludacris, T-Pain to headline Revolve festival

RetailDive

Brands like rhode and SuperGoop are participating in the annual summer event with artist performances and freebies.

Events 110
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Carter’s Introduces Revamped Loyalty Program with ‘Mom Math’ Campaign

Retail TouchPoints

Childrenswear brand Carter’s has joined the growing slate of retailers reimagining their loyalty programs in recent months. Formerly known as My Rewarding Moments, the revamped Carter’s loyalty program will now be called simply Carter’s Rewards and will allow customers to earn points and perks faster. The relaunch also includes new member tiers, beginning with the free Family tier with members earning one point for every dollar spent; and a VIP tier for members that spend $500 in a year, after w

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The Jonas Brothers, Katy Perry, and Other Music Stars Criticize ‘Enormous’ AI Threats

RetailWire

Over 200 artists, including Katy Perry, Billie Eilish, Kacey Musgraves, J Balvin, Ja Rule, Jon Bon Jovi, The Jonas Brothers, and Miranda Lambert, are voicing serious concerns about threats linked to artificial intelligence in the music industry.

Other 105
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Best Point of Sale Systems For Jewelry Stores: 5 Solutions to Consider

Korona

The best POS systems for jewelry stores help retailers track orders and manage clientele. We found the best POS system for jewelry stores is.

Jewelry 94
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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April’s Solar Eclipse Is Historic, But It Could Cause Major Traffic Jams

RetailWire

The solar eclipse is a once-in-a-lifetime opportunity, but it could cause problems.

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SheerID lance « SheerID InStore », première solution digitale disponible en magasin pour les offres exclusives et les promotions

SheerID

Le lancement de SheerID InStore élargit l’offre omnicanale de SheerID, qui permet aux retailers d’engager des communautés de consommateurs à fort potentiel telles que les étudiants, les enseignants, ou les professionnels de santé.

Retail 78
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Candy Almond Recall Raises Nationwide Allergy Concerns

RetailWire

A candy recall originating from Apple Valley, Minnesota, has stirred nationwide worries over potentially life-threatening allergic reactions.

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Maxymiser Sunset: How to Choose a New A/B Testing Platform

ROI Revolution

Website experimentation is an integral part of digital marketing success. For many companies, Oracle Maxymiser was a critical component of A/B testing efforts. With the Maxymiser sunset on the horizon , many teams are left in a tight spot having to choose a new A/B testing platform. We went through this in 2023 with the sunset of Google Optimize. When your testing platform is deprecated or doesn’t have the testing capabilities you need to grow, you’re left with the daunting task of finding a new

Demo 78
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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The Intersection of Gen AI, Data Quality and Customer Success

365 Retail

In the retail landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality looms large. Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. Without that, the AI falls flat, leaving retailers grappling with a less-than-magical reality.

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How Telco Can Retain Low-Income Customers after ACP

SheerID

Learn how verified, exclusive offers can help Telco companies maintain and grow programs for consumers on government assistance and qualify for BEAD grants.

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Selfridges Expands RESELFRIDGES

365 Retail

Selfridges is expanding its RESELFRIDGES destinations across all stores, seamlessly integrating new, second-hand, and circular fashion elements to offer a sustainable shopping experience. This initiative showcases a wide range of products and services, highlighting the retailer’s commitment to sustainability. In London, the upgraded RESELFRIDGES space now covers 1,000 sq ft within the Accessories Hall, tripling its previous size.

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Tesla’s Quarterly Deliveries Experience First Drop Since 2020

RetailWire

Tesla has reported a year-over-year decline in quarterly deliveries — its first fall since 2020.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Capri-Sun launches new major marketing campaign

TalkingRetail

Capri-Sun is making a significant investment in a 360-marketing campaign to spotlight its new zero-added sugar range. One of the biggest ever integrated campaigns for the brand, it is set to reach 400+ million across CTV, video-on-demand, out-of-home, YouTube, digital and social channels.

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Disney Gains Victory Over Activist Investors

RetailWire

In a recent showdown, Disney emerged victorious in a hard-fought battle against activist investors vying for board seats.

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The Impact of New Technology on Marketing

Digital Doughnut

Technology has impacted every part of our lives. From household chores to business disciplines and etiquette, there's a gadget or app for it. Marketing has changed dramatically over the years, but what is the impact of technological advances in marketing? And what is marketing technology? Read more to find out.

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Shaken Udder launches range of protein milkshakes    

TalkingRetail

Shaken Udder has launched a new range of Protein Milkshakes, the shakes contain 20g of protein, are available in chocolate and strawberry flavours.

Retail 52
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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Best Practices for E-commerce Website Development

Digital Doughnut

Following these best practices will help you build a customer-centric e-commerce website for your business, and open up opportunities that you wouldn’t have discovered otherwise.

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Country Choice unveils ‘Customer Live’ programme

TalkingRetail

Country Choice, the supplier of in-store bakery and food-to-go solutions for the convenience retail sector, has introduced a new customer satisfaction service, ‘Customer Live’. This real-time feedback programme places the needs and opinions of customers at the forefront of the company's commitment to continuous improvement.

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Costco To Offer Weight Loss Drugs to Select Members

RetailWire

Costco is set to offer weight loss drugs and corresponding healthcare to select members of the wholesale warehouse club.

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National police intelligence unit opens training to tackle organised retail crime

TalkingRetail

A new team within Opal, national policing’s intelligence unit for serious and organised acquisitive crime, will soon begin the process of gathering, scoping and analysing information about organised retail crime groups referred from a number of different sources.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.