Wed.Apr 03, 2024

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529: How My Student Sally Wilson 10x’ed Her Ecommerce Business Selling Cross Stitch Supplies Online

My Wife Quit Her Job

Today I’m thrilled to have Sally Wilson back on the show after 4 years. Sally is a student from my Create A Profitable Online Store Course ([link] She resides in the UK and runs a very successful online business over at CaterpillarCrossstitch.com Since she was last on, her business has grown 10X so in this episode, we talk about her leap into 7 figures and how her business has evolved from the last time we spoke.

Supplies 296
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Amazon’s Just Walk Out has Left the Building

Retail TouchPoints

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods.

Gifts 296
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Adobe Developments Signal Changes For B2B Content Workflows

Forrester eCommerce

A year after the release of Adobe Firefly, B2B content workflows come into focus, with brand guidelines and broader participation possible in content creation and distribution activities.

B2B 259
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How to Keep Your Digital Signage up to Date

Retail TouchPoints

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. However, digital signage can only achieve its desired objectives by consistently displaying relevant and up-to-date content. Customers are unlikely to engage with digital signage if the content appears generic or outdated.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Amazon removes ‘Just Walk Out’ tech from US Amazon Fresh stores

RetailDive

Dash Carts, which also allow shoppers to avoid checkout, will roll out instead at those locations, while the older tech is limited to Amazon Go and some smaller U.K. stores.

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New Cannabis Dispensary Modeled on Customer-Friendly Supermarkets

Retail TouchPoints

Photos courtesy Joyleaf Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical marijuana. But Joyleaf , in Roselle, N.J., very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. That’s hardly surprising considering the pedigree of its Founder, CEO and Executive Chairman, Jason Ackerman, who founded and served as CEO of Fresh Direct for over two decades.

Customer 271

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Chase Launches Retail Media Network; Air Canada and Whataburger Among First Set of Clients

Retail TouchPoints

Chase Bank has launched a digital media business that “combines the scale and audience of a retail media network with the exclusive advantages of Chase’s first-party financial data, institutional credibility and precise targeting capabilities,” according to a company statement. Chase Media Solutions is one of the first bank-led media offerings but it follows in the footsteps of the many major retailers drawing on their access to first-party customer data and close connections to consumers to hel

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The Jonas Brothers, Katy Perry, and Other Music Stars Criticize ‘Enormous’ AI Threats

RetailWire

Over 200 artists, including Katy Perry, Billie Eilish, Kacey Musgraves, J Balvin, Ja Rule, Jon Bon Jovi, The Jonas Brothers, and Miranda Lambert, are voicing serious concerns about threats linked to artificial intelligence in the music industry.

Other 105
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What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience.

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Charts: TikTok in the U.S.

Practical eCommerce

Roughly half of U.S. adult TikTok users have never posted a video. Over two-thirds have not completed their bio. The post Charts: TikTok in the U.S. appeared first on Practical Ecommerce.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Mall Operator PREIT Exits Bankruptcy, Goes Private and Replaces CEO

Retail TouchPoints

PREIT Realty has emerged from bankruptcy in an expedited process, reducing its total debt by approximately $835 million , extending its maturity runway and receiving commitments of about $130 million in new debtor-in-possession financing and exit revolver financing from a diverse group of investors. PREIT, which operates multiple malls and shopping centers in the eastern half of the U.S., including Exton Square in the Philadelphia area and New Jersey’s Cherry Hill Mall, had filed for bankruptcy

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SheerID lance « SheerID InStore », première solution digitale disponible en magasin pour les offres exclusives et les promotions

SheerID

Le lancement de SheerID InStore élargit l’offre omnicanale de SheerID, qui permet aux retailers d’engager des communautés de consommateurs à fort potentiel telles que les étudiants, les enseignants, ou les professionnels de santé.

Retail 78
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Carter’s Introduces Revamped Loyalty Program with ‘Mom Math’ Campaign

Retail TouchPoints

Childrenswear brand Carter’s has joined the growing slate of retailers reimagining their loyalty programs in recent months. Formerly known as My Rewarding Moments, the revamped Carter’s loyalty program will now be called simply Carter’s Rewards and will allow customers to earn points and perks faster. The relaunch also includes new member tiers, beginning with the free Family tier with members earning one point for every dollar spent; and a VIP tier for members that spend $500 in a year, after w

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Maxymiser Sunset: How to Choose a New A/B Testing Platform

ROI Revolution

Website experimentation is an integral part of digital marketing success. For many companies, Oracle Maxymiser was a critical component of A/B testing efforts. With the Maxymiser sunset on the horizon , many teams are left in a tight spot having to choose a new A/B testing platform. We went through this in 2023 with the sunset of Google Optimize. When your testing platform is deprecated or doesn’t have the testing capabilities you need to grow, you’re left with the daunting task of finding a new

Demo 78
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Best Point of Sale Systems For Jewelry Stores: 5 Solutions to Consider

Korona

The best POS systems for jewelry stores help retailers track orders and manage clientele. We found the best POS system for jewelry stores is.

Jewelry 94
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April’s Solar Eclipse Is Historic, But It Could Cause Major Traffic Jams

RetailWire

The solar eclipse is a once-in-a-lifetime opportunity, but it could cause problems.

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How Telco Can Retain Low-Income Customers after ACP

SheerID

Learn how verified, exclusive offers can help Telco companies maintain and grow programs for consumers on government assistance and qualify for BEAD grants.

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The Intersection of Gen AI, Data Quality and Customer Success

365 Retail

In the retail landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality looms large. Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. Without that, the AI falls flat, leaving retailers grappling with a less-than-magical reality.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Candy Almond Recall Raises Nationwide Allergy Concerns

RetailWire

A candy recall originating from Apple Valley, Minnesota, has stirred nationwide worries over potentially life-threatening allergic reactions.

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Ludacris, T-Pain to headline Revolve festival

RetailDive

Brands like rhode and SuperGoop are participating in the annual summer event with artist performances and freebies.

Events 100
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Selfridges Expands RESELFRIDGES

365 Retail

Selfridges is expanding its RESELFRIDGES destinations across all stores, seamlessly integrating new, second-hand, and circular fashion elements to offer a sustainable shopping experience. This initiative showcases a wide range of products and services, highlighting the retailer’s commitment to sustainability. In London, the upgraded RESELFRIDGES space now covers 1,000 sq ft within the Accessories Hall, tripling its previous size.

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Capri-Sun launches new major marketing campaign

TalkingRetail

Capri-Sun is making a significant investment in a 360-marketing campaign to spotlight its new zero-added sugar range. One of the biggest ever integrated campaigns for the brand, it is set to reach 400+ million across CTV, video-on-demand, out-of-home, YouTube, digital and social channels.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Best Practices for E-commerce Website Development

Digital Doughnut

Following these best practices will help you build a customer-centric e-commerce website for your business, and open up opportunities that you wouldn’t have discovered otherwise.

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Country Choice unveils ‘Customer Live’ programme

TalkingRetail

Country Choice, the supplier of in-store bakery and food-to-go solutions for the convenience retail sector, has introduced a new customer satisfaction service, ‘Customer Live’. This real-time feedback programme places the needs and opinions of customers at the forefront of the company's commitment to continuous improvement.

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The Impact of New Technology on Marketing

Digital Doughnut

Technology has impacted every part of our lives. From household chores to business disciplines and etiquette, there's a gadget or app for it. Marketing has changed dramatically over the years, but what is the impact of technological advances in marketing? And what is marketing technology? Read more to find out.

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National police intelligence unit opens training to tackle organised retail crime

TalkingRetail

A new team within Opal, national policing’s intelligence unit for serious and organised acquisitive crime, will soon begin the process of gathering, scoping and analysing information about organised retail crime groups referred from a number of different sources.

Retail 52
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Key Considerations For Your Retail Store For 2024

RetailMinded

For indie retailers, following changes in the world of retail is important. Luckily, they are usually curious, determined, and dedicated. Plus, the numbers are on their side: global retail online sales reached 5.8 trillion US dollars last year, and experts say it will grow by 39% over the coming years. In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency.

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Disney Gains Victory Over Activist Investors

RetailWire

In a recent showdown, Disney emerged victorious in a hard-fought battle against activist investors vying for board seats.

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Shaken Udder launches range of protein milkshakes    

TalkingRetail

Shaken Udder has launched a new range of Protein Milkshakes, the shakes contain 20g of protein, are available in chocolate and strawberry flavours.

Retail 52
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What Are PayFacs and Should Retailers Use Them

Korona

PayFacs offer retailers another way to process payments. Learn what PayFacs are, their pros and cons, and if they're right for your business.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.