Promise Keeping Is Key To Building Customer Trust
Forrester eCommerce
MAY 24, 2024
Earlier this month at Forrester’s B2B Summit, there were a couple of common threads that ran through the keynotes: the need to 1) put the customer at the center of everything we do and 2) break down silos between cross-functional teams – aligning to enable buyer and customer value.
Let's personalize your content