Fri.May 24, 2024

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Promise Keeping Is Key To Building Customer Trust  

Forrester eCommerce

Earlier this month at Forrester’s B2B Summit, there were a couple of common threads that ran through the keynotes: the need to 1) put the customer at the center of everything we do and 2) break down silos between cross-functional teams – aligning to enable buyer and customer value.

Customer 259
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#RICE24 Solution Spotlight: Shopify Creates a Unified Commerce Platform for Merchants

Retail TouchPoints

Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create a competitive experience, the back end of a merchant’s in-store and online business needs to be unified, ultimately creating a front-end experience that is consistent and cohesive. Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses.

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Announcing The Enterprise Architecture Management Suites Landscape, Q2 2024

Forrester eCommerce

Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. EAMS tools are being used to help architecture teams manage architecture risk, reduce cost, and support organizations in proactively managing their technical debt.

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Federal Watchdog Institutes Consumer Protections for BNPL Purchases

Retail TouchPoints

The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL) lenders are in essence credit card providers, meaning they will be required to provide consumers with legal protections and rights, including in cases of disputed charges and issuing refunds. BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

Consumer 261
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Im Juni: Forrester stellt die wichtigsten 10 Emerging Technologies für 2024 vor

Forrester eCommerce

Wir haben unsere Auswahl abgeschlossen. (Und ja, die überwältigende Welle von KI-Technologien hat unseren Auswahlprozess beeinflusst). Erfahren Sie, was sich in diesem Jahr in unserer Analyse geändert hat und was Sie erwarten können.

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Wayfair Opens First Large-Format Store Outside Chicago

Retail TouchPoints

Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Wayfair opened the doors of its first large-format store on Thursday in Wilmette, Ill., just outside of Chicago, marking a brick-and-mortar milestone for t

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Droopy Dog or Contagious Cat? Call New Walmart+ Telehealth Vet Service

Retail TouchPoints

Walmart+ has added a new membership benefit designed to appeal to the more than 75% of its members who are pet owners: 24/7 veterinary telehealth services offered in partnership with Pawp. The retailer piloted the offering last year and it became the loyalty program’s most successful limited-time offer of 2023. Key features of Pawp for Walmart+ members include: Free pet telehealth service, saving members $99 annually on the cost of a standalone Pawp membership; Expert support from a team includi

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The Importance of Product Returns Intelligence For E-commerce

lateshipment

Not all e-commerce orders are successful with the delivery being made. Some products have issues that are revealed only when the package is opened, some customers often end up becoming unhappy with the product or delivery, etc. Mind you, these are not isolated incidents, 30% of all e-commerce orders are returned by consumers (2x -3x more than brick-and-mortar rates).

eCommerce 130
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Flair Remakes Product Photography

Practical eCommerce

The 2022 startup deploys AI models to provide virtual scenes and settings for existing photos. The post Flair Remakes Product Photography appeared first on Practical Ecommerce.

eCommerce 107
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Waymo Safety Probe Turns Up More Incidents

RetailWire

The National Highway Traffic Safety Administration (NHTSA) has uncovered nine additional incidents involving Waymo's self-driving vehicles, raising fresh concerns about their safety and performance. This development comes after the U.S. auto safety regulator initiated an investigation earlier this month following 22 reports of Waymo's robotaxis displaying potentially hazardous driving behavior.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How To Infuse AI Into the DNA of Your Product Content Strategy | Salsify

Salsify

Infusing artificial intelligence (AI) into your content strategy can shorten workflows, save hundreds of hours of manual labor, and improve time to market.

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Target adds 1K summer items in affordability push

RetailDive

In an attempt to draw in budget-sensitive shoppers, product prices start at $1 and more than half of the assortment is less than $15.

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Mastering WordPress SEO: A Beginner’s Step-by-Step Guide for 2024

Digital Doughnut

In today’s digital age, having a strong online presence is essential for any business. WordPress, one of the most popular content management systems (CMS), powers millions of websites around the globe. However, simply having a WordPress site isn't enough to attract visitors—you need to optimize it for search engines to ensure it ranks well in search results.

SEO 75
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VF names new CFO, still feels revenue slump as it considers selling assets

RetailDive

Declining performance of the Vans brand continued to weigh on the apparel and footwear conglomerate’s Q4 earnings despite various transformation programs.

Apparel 116
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Castore Opens First London Outlet at The O2

365 Retail

Outlet Shopping at The O2, owned and operated by AEG Europe and Crosstree Real Estate , has welcomed premium sportswear brand, Castore , marking the debut of its first outlet store in London. This addition enhances the retail destination’s already impressive array of sportswear offerings. Castore, known for its advanced engineering and unique technical fabrics, has opened a 1,302 sq ft store adjacent to luxury fashion brand Reiss on the upper level of the outlet.

Fashion 62
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Ollie’s wins bankruptcy bid for 11 former 99 Cents Only Stores

RetailDive

The acquisition of the Texas stores appear to support Ollie's plans to expand its brick and mortar footprint.

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Google To Invest $350 Million in India’s Flipkart

RetailWire

In a strategic move poised to shake up the Indian e-commerce landscape, Alphabet's Google is set to acquire a minority stake in Flipkart, the Walmart-backed retail giant.

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Wilson signs WNBA rookie Caitlin Clark

RetailDive

As part of the deal, the sporting goods brand will partner with the athlete on a signature basketball line celebrating her legacy.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Guardant’s Blood Test for Colorectal Cancer Gets FDA Adviser Approval

RetailWire

Guardant received support in a 7-to-2 vote.

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Rothy’s launches on Amazon

RetailDive

The sustainable shoe brand is adding its signature products to the online retailer as it looks to broaden its reach.

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New Go Local stores welcome customers in Walsall

TalkingRetail

An experienced Walsall convenience retailer has re-launched two existing stores to become Go Local Extra and Go Local fascia stores. With more than 40 years in the trade, Pete Khela operated under the Costcutter fascia for 30 years.

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The Weekly Closeout: E.l.f. Beauty reports $1B in net sales and Wayfair opens its first large-format store

RetailDive

The cosmetics brand increased sales 77% year over year, while the DTC furniture company debuted a store in Wilmette, Illinois.

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Drive More E-Commerce Revenue with Omnichannel Selling

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Separate offence for assaulting store staff looks set to be another casualty of snap election call

TalkingRetail

Changes to the law to make assaulting a shopworker in the course of their job a standalone criminal office look likely to be shelved as a result of the snap general election called by prime minister Rishi Sunak earlier this week.

Retail 52
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DoorDash expands Ulta Beauty offering

RetailDive

The partnership now includes on-demand delivery from the beauty retailer across all 50 states.

Retail 104
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Lifestyle Favorites: Etsy’s Top Items That Are Selling Out Fast

365 Retail

In today’s world, shopping online has become a part of our daily routine. With e-commerce platforms to choose from, finding one-of-a-kind handmade items is easier than ever. Among these platforms, Etsy shines as a go-to spot for individual sellers to showcase their talents and run businesses. Join us as we take a look at some of the selling items on Etsy that are quickly flying off the shelves.

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Four Loko announces trio of summer music festival sponsorships

TalkingRetail

Red Star Brands has announced its summer festival sponsorship line-up for RTD brand, Four Loko. Four Loko will be the sponsoring three summer music festivals in 2024; Parklife, Manchester (June 8-9), TRNSMT, Glasgow (July 12-14) and Leeds Festival (August 21-25).

Retail 52
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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How to Match Eyewear with Your Outfit

365 Retail

Introduction: The Impact of Eyewear on Fashion and Personal Style Eyewear has evolved beyond its functional role to become a key element of personal style and fashion. The right pair of glasses can make or break an outfit, adding sophistication, edge, or a touch of whimsy. Whether you’re shopping for glasses online or browsing Ray-Ban prescription sunglasses in-store, understanding how to match your eyewear with your outfit is essential for any fashion enthusiast.

Fashion 52
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Britvic Soft Drinks Review 2024: huge opportunity for forecourt stores

TalkingRetail

Forecourt retailers could unlock a £36m sales opportunity by upping the number of soft drinks sold from one in every four baskets to one in every three, according to manufacturer Britvic.

Retail 52
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Don’t Neglect These 5 Warning Signs Of Mental Exhaustion

365 Retail

Has it been happening lately that you find it hard to pull yourself out of bed even after a good night’s sleep? Or are you at work and unable to think of anything bright? These early signs of mental exhaustion can make it challenging to focus, find motivation to do things you enjoy and just want to stay still, doing nothing. Long periods of intense mental activity can lead to mental exhaustion.

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April retail sales hit by wet weather

TalkingRetail

Retail sales volumes fell by 2.3% in April 2024, following a drop of 0.2% in March 2024, according to the latest estimates from the Office for National Statistics (ONS). Sales in food retail were down by 0.8% in terms of the quantity bought.

Retail 52
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.