Thu.Feb 06, 2025

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’Tis The Season … For B2B Summit

Forrester eCommerce

Its B2B Summit season again here at Forrester, and were having fun getting ready. Actually, the season for this years event in Phoenix began in September, so our research, events, editorial, graphics, and production teams spend more time on this event than not, making season a relative term.

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What is Post Purchase? Key Stages and Measuring Success

lateshipment

A customer lands on your e-commerce store, browses your products, adds an item to their cart, hits “buy now,” and completes the payment. It feels like the finish line, right? Hold on, in reality, that’s just the starting gun for another race: the post-purchase journey. Post-purchase journeys are focused on getting that product into your customer’s hands, supporting them as they experience it, handling returns if things don’t quite work out, and ultimately, building

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Walmart cuts some corporate jobs, will close North Carolina office

RetailDive

The retailer is asking some of its employees to relocate to offices in Arkansas or California as it works to return more staff to in-person teams.

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What is Post Purchase? Key Stages and Measuring Success

lateshipment

A customer lands on your e-commerce store, browses your products, adds an item to their cart, hits “buy now,” and completes the payment. It feels like the finish line, right? Hold on, in reality, that’s just the starting gun for another race: the post-purchase journey. Post-purchase journeys are focused on getting that product into your customer’s hands, supporting them as they experience it, handling returns if things don’t quite work out, and ultimately, building

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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10,000 illegal cigarettes seizures and warning of unregulated nicotine pouches in Oxfordshire raids

TalkingRetail

Almost 10,000 counterfeit and smuggled cigarettes and other tobacco and nicotine-based products have been seized following a series of visits to stores by Oxfordshire County Councils trading standards team last week.

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Tempur Sealy closes $5B Mattress Firm takeover, plans rebrand to Somnigroup

RetailDive

A federal court in January denied antitrust regulators’ latest move against the deal, which creates a conglomerate of three decentralized business units and the largest bedding company in the world.

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More Trending

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Costco’s ‘voice’: The long goodbye

RetailDive

Richard Galanti retired from the warehouse club on Jan. 30, after pivoting to an advisory role following his departure from the CFO seat he held for roughly four decades.

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Totino’s Releases First Super Bowl Ad Featuring Comedians Tim Robinson & Sam Richardson

RetailWire

Totino's is looking to win the Super Bowl ad game with Tim, Sam, and Chazmo.

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Janie and Jack debuts online third-party marketplace

RetailDive

The move expands the children’s apparel brand into other product categories including home furnishings, toys and baby gear.

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Google’s JavaScript SERPs Impact Trackers, AI

Practical eCommerce

Search engine result pages can now "hide" the listings from rank trackers, AI models, and other optimization tools. The post Google’s JavaScript SERPs Impact Trackers, AI appeared first on Practical Ecommerce.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Calling a customer? Brands can now display ‘reason for call’

RetailDive

TransUnion and AT&T now offer companies the ability to display brand name, company logo and the reason for their call when dialing Android users.

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New Ecommerce Tools: February 6, 2025

Practical eCommerce

This week's installment includes updates on AI agents, product pages, marketing models, POS tools, payment platforms, and conversational commerce. The post New Ecommerce Tools: February 6, 2025 appeared first on Practical Ecommerce.

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Under Armour e-commerce sales fall 20% as it pulls back on promotions

RetailDive

Still, overall revenue came in better than expected and CEO Kevin Plank said the brand has more wholesale partnerships in the works.

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The Return of Dunkin’s Viral Fan-Favorite Drink Is the Star of Its New Spring Menu

RetailWire

The return of a viral fan-favorite drink is on Dunkin's new Spring menu.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Simon adds 3D holograph ad experience to malls

RetailDive

The real estate investment trust plans to deploy 150 units, which do not require headsets or outside equipment, by the end of the year.

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RetailROI’s SuperSaturday: When Retail Meets a Greater Purpose

RetailWire

Each year, as retailers and technology providers gather in New York City for NRFs Big Show, RetailROIs SuperSaturday event stands out not just for its industry insights, but for its deeper purpose.

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Peloton sales fall 9% in Q2 as memberships slide

RetailDive

With a new CEO, the fitness brand is focused on expanding its core audience and distribution network.

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FTC Issuing $2.4M in Refunds After Fashion Nova Hid Negative Online Reviews

RetailWire

After an FTC investigation uncovered Fashion Nova suppressing negative reviews, the agency is sending refunds to customers.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Inventory Management Software Cost: Pricing, Hidden Fees, and Key Considerations

Korona

Discover Inventory management software costs, pricing factors, hidden fees, and tips to choose the best solution for your business needs.

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KFC Drops Super Bowl Collab With Mike’s Hot Honey

RetailWire

KFC has your Super Bowl cravings covered.

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1-800-Flowers.com Partners with Uber to Manage V-Day Delivery Spikes

Retail TouchPoints

1-800-Flowers.com is collaborating with Uber Direct Ubers white label delivery service for merchants to help florists meet demand during one of their busiest periods of the year (and a day when many panicked Romeos and Juliets buy flowers at the last minute) Valentines Day. The more than 1,000 local florists in the 1-800-Flowers.com network, BloomNet , can dynamically dispatch, track and fulfill same-day floral deliveries using Uber Direct even as demand spikes.

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Ford Reports Record Earnings for 2024, Automaker Is ‘Fundamentally Stronger’

RetailWire

Ford is on the upswing, reporting strong fourth-quarter and full-year earnings.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Retail TouchPoints

Freedom Furniture is a well-known Australian homewares retailer thats been operating since 1981 and now has 47 stores across the country. But the merchant was suffering from a bit of an image problem that made it seem fusty and old-fashioned, a situation that led to a companywide turnaround plan initiated in 2020. In the words of Paula Mitchell, Digital General Manager, We wanted consumers to think of Freedom not as your mums brand but as your best friends brand.

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Taco Bell, KFC Allow Yum! Brands Stock To Soar, Despite Barely Beating Wall Street Expectations

RetailWire

Yum! Brands is holding steady, with Taco Bell leading the way.

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Participate In The 2025 Forrester B2B Event Trends Survey And Unlock Valuable Insights For Your Organization

Forrester eCommerce

Forrester’s annual B2B event trends survey is back! We invite all B2B event leaders and practitioners to participate and gain access to the latest B2B event market trends to help shape their event strategy over the next 12 months.

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Taco Bell Live Más LIVE Event Moves From Hollywood to New York City. Here Are the Details

RetailWire

Taco Bell is moving its Live Mas event to the East Coast.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Albertsons Snips FreshPass Subscription Fee in Half for SNAP Recipients

Retail TouchPoints

Albertsons is offering a 50% discount on its FreshPass program for recipients of the Supplemental Nutrition Assistance Program (SNAP), cutting the annual cost to $49. FreshPass offers free delivery on orders over $30 as well as access to exclusive deals, a $5 monthly credit and 5% off on Albertsons private label organic and natural product brands. SNAP recipients can try out FreshPass with a free 14 -day trial, and they will receive 2X points that never expire on select exclusive brands.

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Starbucks Introduces New Blackberry Sage Refreshers & Valentine’s Day Beverages

RetailWire

Starbucks is upping the ante on its drink offerings.

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Australia’s Adore Beauty Brings Digital ‘Endless Aisle’ into its New Physical Stores

Retail TouchPoints

As it enters physical retail, Australian online beauty retailer Adore Beauty has teamed up with Tutch to ensure that customers visiting its newly minted brick-and-mortar stores will still have access to the more than 14,000 products in its online catalog. Through the Tutch in-store digital platform, Adore Beauty customers will be able to purchase products available in stores while also curating a cart of products that are only available online, which will be sent to them after theyve finished sh

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Ecommerce SEO Tips to Boost Your Store’s Visibility

SellBrite

For ecommerce sellers, strong SEO (Search Engine Optimization) is essential for increasing visibility and attracting more shoppers. Optimizing your store with the right keywords, content, and a seamless shopping experience helps your products appear in search results when customers need them. With Sellbrite , you can ensure your product listings are well-optimized across multiple marketplaces, making it easier to reach a wider audience and drive more sales.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.