Wed.Feb 12, 2025

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The Essential Role Of Process In Executing Your B2B Strategy

Forrester eCommerce

Process is not merely a conduit for efficiency; its the backbone for converting strategy into results. Without a robust process in place, reaching your goals becomes almost impossible. Learn a four-step method to turning process into a powerful execution tool.

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Modernizing Application Security for Retailers Requires a New Approach

Retail TouchPoints

The retail industry has been quick to embrace new technologies for customer engagement especially during the pandemic, when the shift from brick-and-mortar to online retail became critical. However, there remains a gap on the security side. Retailers have expanded their application portfolios rapidly, but many of their security processes are still tied to older technologies that werent designed to keep pace with modern application development.

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China South City: The Global Capital of Amazon Black Hat Tactics

My Wife Quit Her Job

What if I told you there’s a place where following the rules is more of a suggestion, and entire teams of eCommerce sellers work around the clock to outsmart the world’s largest online marketplace? Welcome to China South CityShenzhen’s hidden technology underworld and the global capital of Amazon black hat tactics. What is China South City?

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Amazon Ups the Search Ante by Adding Products Not Sold on Amazon.com into Results

Retail TouchPoints

For years, Amazon has been stealing search share from Google. Now the company is doubling down on its reputation as the best place to start any online shopping journey with a new feature that will show customers products not available on Amazon.com when they search for a specific brand. The new experience currently being beta tested with a select group of U.S. users and brands will showcase a selection of products in search results, including items not sold in the Amazon store.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Is Selling on Amazon Worth It in 2025? The Unfiltered Truth

My Wife Quit Her Job

Amazon FBA (Fulfillment by Amazon) has changed a lot over the years. Its no longer just about listing productsyou need smart strategies, efficient inventory management, and solid financial planning to stay profitable. The days of easy wins are gone. Now, youre dealing with complicated fees, tough competition from both local and global brands, and an algorithm that clearly favors paid ads over organic rankings.

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Dick’s Invites Consumers to Try Out for its ‘Varsity’ Influencer Team

Retail TouchPoints

Dicks Sporting Goods is expanding its Dicks Varsity Team content creator and influencer program by inviting consumers who have a passion for both sports and social media to join. Consumers who are accepted will receive a paid contract for creating content and posting to their social media channels, along with a Dicks gift card to purchase products to feature and early access to select product launches, VIP events and celebrity appearances.

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5 Key Traits of CTV Advertising Winners

Retail TouchPoints

Up to 79% of U.S. homes now own a smart TV, giving them one-click access to a trove of content available via streaming apps like Netflix , Hulu , Disney+ , Tubi and many others, according to Hub Entertainment Research. Many of these consumers subscribe to ad-supported tiers, which are cheaper than their ad-free counterparts, but still provide the same high-value programming.

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Sephora to Open Second Manchester Store

365 Retail

Sephora UK has confirmed plans to open a second Manchester store at Manchester Arndale in summer 2025. This follows the success of the brands Northern debut at the Trafford Centre in 2024, where over 2,000 beauty enthusiasts queued on opening day. The new location will further strengthen Sephoras physical presence in the UK and allow it to connect with even more shoppers in the heart of the city.

Fashion 64
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Football Legend Tom Brady Takes Ownership Stake in Sports Collectibles Retailer

Retail TouchPoints

Seven -time Super Bowl champion Tom Brady has purchased an ownership stake in a leading sports card and memorabilia retailer that will now be known as CardVault by Tom Brady. The retailer plans to rapidly scale up its brick-and-mortar footprint, with its next flagship location to be located in the American Dream mall near MetLife Stadium in northern New Jersey.

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Kash Retail and MADL team up to support Darlington Pride Festival

TalkingRetail

Kash Retail, operator of Nisa Local Fenby Avenue in Darlington, has donated 1,000 through Nisas Making a Difference Locally (MADL) Pride Pot to support this years Darlington Pride Festival.

Retail 59
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Amazon’s Latest Stab at Brick-and-Mortar Success: A Parapharmacy in Italy

Retail TouchPoints

Amazon has unveiled a new parapharmacy retail concept in Milan, marking the companys first physical store in Italy. The new Amazon Parafarmacia & Beauty store is located in Milans city center and features a range of beauty and personal care products. Image courtesy Amazon Unlike in the U.S., most European countries distinguish between pharmacy and parapharmacy locations, with the former offering prescription drugs and the latter offering only over-the-counter products.

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How Lego builds unique store experiences

RetailDive

From big displays and livestreams with employees to personalization stations, Lego wants to create stores that keep customers coming back.

Customer 121
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Red Lobster Says Lobsterfest 2025 Is the ‘GLOAT’

RetailWire

Lobsterfest is returning to Red Lobster, and this year it's the GLOAT: The Greatest Lobsterfest of All Time.

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TV drama inspires successful compensation claim for bankrupt sub-postmaster

TalkingRetail

A Stockton sub-postmaster has finally been compensated after he was declared bankrupt and landed with a criminal record as a result of the faulty Horizon software.

Retail 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Dick’s Sporting Goods opens influencer program to the public

RetailDive

Previously limited to employees, members in 2025 will receive monthly gift cards to purchase products to feature across their social channels.

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The changing face of shoplifting: rise of middle-class theft | Viewpoint: John Nussbaum

TalkingRetail

With news recently that retail crime is out of control and shoplifters are increasingly getting more brazen as they fear no consequences, it will come as no surprise that so called middle-class shoplifting is on the rise.

Retail 52
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Toyota Recall: More Than 140,000 Vehicles Pose Safety Risk for Faulty Seat Belts & Brakes

RetailWire

The Toyota recall is nationwide.

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Retail job cuts rise 20% in January

RetailDive

That’s on top of meaningful cuts in December and comes as online shopping and automation have reshaped job skills, Challenger, Gray & Christmas found.

Retail 95
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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CVS Posts Better-Than-Expected Earnings, Despite Higher Medical Costs Hurting Insurance Unit

RetailWire

CVS Health financially outperformed in the last quarter of 2024.

Retail 102
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Mattress Firm CEO exits

RetailDive

One week after Tempur Sealy finalized its acquisition of the company, John Eck has stepped down from the role.

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Charts: Consumer Product Trends, Q1 2025

Practical eCommerce

Surveyed executives see little room for price increases and plan on new products for revenue growth. The post Charts: Consumer Product Trends, Q1 2025 appeared first on Practical Ecommerce.

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Love at First Bite: Popeyes’ Valentine’s Day Deal Gives You 2 Sandwiches for $8

RetailWire

Treat your sweetheart on Valentine's Day to a Popeyes chicken sandwich and save some cash.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Wayfair wants AI images to stoke IRL purchases

RetailDive

The online home goods retailer created a Pinterest-like website for design inspiration powered by generative AI that links to its shoppable catalog.

Retail 83
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US Apparel Brand

ESW

The post US Apparel Brand appeared first on ESW.

Apparel 78
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Levi’s expands C-Suite leaders’ responsibilities

RetailDive

The changes follow the decision to cut up to 15% of its global corporate workforce as part of an initiative to drive cost savings and long-term growth.

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Italian luxury jewellery brand

ESW

The post Italian luxury jewellery brand appeared first on ESW.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Qurate shutters Florida headquarters, shuffles leadership

RetailDive

The company that runs HSN and QVC is still in a turnaround period as it shifts its brand focus to social shopping and streaming.

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British fashion retail group

ESW

The post British fashion retail group appeared first on ESW.

Fashion 60
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Liberated Brands to close all stores, sell its wholesale inventory following bankruptcy

RetailDive

The company hired Gordon Brothers to conduct liquidation sales for its operated stores including Billabong, Roxy and Quiksilver.

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Joann Makes ‘Difficult Decision’ To Close 500 Stores Nationwide

RetailWire

Joann is closing stores across the U.S. as part of the bankruptcy process.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.