Tue.Apr 02, 2024

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PetSmart Upgrades Loyalty Program with Personalization, New Tiers

Retail TouchPoints

PetSmart has added two new tiers to its renamed loyalty program, Treats Rewards , along with personalized offers, special benefits for members using services like grooming and Doggie Day Camp and additional rewards for charitable donations. The retailer already has more than 67 million Rewards members who will be automatically enrolled in the enhanced program.

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Millennials the Most Likely Demographic to Be Influenced by Retail Media Ads, Retail Technology Show Research Reveals

365 Retail

Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail Technology Show (RTS), taking place on 24 & 25 April 2024 at London’s Olympia, reveals. Original research of over 1,000 UK adults by RTS showed that almost half (47%) of Millennial consumers would be influenced to buy a new product having been served immersive, digital ads in-store, compared to 35% of average UK shoppers

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How Amazon’s Anti-Counterfeit Unit Keeps Fake Products off its Site

Retail TouchPoints

Last year, Amazon identified, seized and disposed of 7 million counterfeit products worldwide. That’s certainly impressive, but what’s perhaps even more impressive is the number of would-be counterfeiters that are stopped before they even have a chance to sell fake items. The Amazon Counterfeit Crimes Unit (CCU), established in June 2020 , stopped more than 700,000 attempts by bad actors to create fake selling accounts in 2023.

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New Ecommerce Tools: April 2, 2024

Practical eCommerce

New merchant tools this week address customer engagement, B2B payments, product discovery, digital marketing, fraud prevention, post-purchase solutions, and more. The post New Ecommerce Tools: April 2, 2024 appeared first on Practical Ecommerce.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Walmart Connect Extends Retail Media Reach with More In-Store Opportunities, Access for Non-Endemic Advertisers

Retail TouchPoints

Walmart plans to take its Connect retail media offering “to the next level” this year, by expanding access to international and non-endemic advertisers, doubling down on self-serve capabilities across its spectrum of advertiser tools and expanding in-store, onsite and offsite advertising opportunities. “The role of our advertising business is earning increased attention — especially after the announcement of our agreement to acquire Vizio , our rollout of new in-store experiences , and pilots wi

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How a PIM Solution Drives Top-Line Growth | Salsify

Salsify

Managing a successful ecommerce catalog can often feel like spinning plates — juggling the consistency of dozens, if not hundreds, of different products, touch points, and product detail pages (PDPs) across a wide range of entryways.

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Rustlers unveils new food-to-go unit for small and medium c-stores

TalkingRetail

Rustlers has launched a new ‘small footprint unit’ which it said will help small and medium sized stores drive food-to-go sales. Designed to be a low-risk, low-commitment food-to-go solution, the units contain a digital screen for advertising, alongside the pre-programmed microwave featured in previous versions.

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Beyond Partners with X to Build Up its Growing Slate of Brands

Retail TouchPoints

Beyond, Inc. — parent company of the newly relaunched Overstock.com as well as Bed Bath & Beyond and Zulily — has entered a long-term strategic partnership with X even as other advertisers flee the scandal-plagued social media platform. Beyond was formed following Overstock’s June 2023 acquisition of Bed Bath & Beyond, followed by its March 2024 purchase of defunct flash sale site Zulily.

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Danish Homeware Giant Søstrene Grene to Launch at Hampshire’s Festival Place

365 Retail

The Danish retailer, Søstrene Grene , known for its Scandinavian-inspired homeware and gifts, is expanding into Hampshire with a new store at Festival Place , one of the UK’s leading retail and leisure destinations. This addition is facilitated by Sovereign Centros from CBRE , aiming to further elevate Festival Place’s selection of premium retail brands.

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KnitWell Group Partners with Liverpool to Bring 10 Talbots Locations to Mexico

Retail TouchPoints

KnitWell Group has partnered with Mexican department store retailer El Puerto de Liverpool to expand the Talbots brand to Mexico. Liverpool will open 10 Talbots shop-in-shops within its stores in and around Mexico City this month with assortments featuring Talbots’ modern classic style curated for Mexican consumers. In September 2023 Sycamore Partners created the KnitWell Group holding company for its Ann Taylor, Loft and Talbots brands.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Scottish government confirms further disposable vapes ban details

TalkingRetail

The Scottish government has published a new six week consultation on the implementation of the disposable vapes ban, expanding on the definition of a disposable vape and outlining the fines that will be issued to businesses who continue to sell and supply disposables after a… This story continues at Scottish government confirms further disposable vapes ban details Or just read more coverage at Talking Retail

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Why Gaming Retailers Should Promote Cybersecurity 

365 Retail

Gaming is a great way to unwind and relax, but cybersecurity threats can dampen the fun. The risks of gaming not only harm consumers but also reduce people’s trust. This means they can threaten the bottom line of gaming retailers. In this guide, we’ll explore why gaming retailers should promote cybersecurity. What Are the Cybersecurity Risks of Gaming?

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Moving Your Business From Offline To Online: Strategies In 2024

RetailMinded

When you need to give your business a nudge, the best you can do is to move it from offline to online waters. Stats say that 43% of the people in the USA would rather shop online than go to a physical store, and with the current trends, the numbers can only go up. So what can you do? Famous spokesperson Kevin Stirtz likes to say “Know what your customers want most and what your company does best.

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Keep it sweet | In focus: Treats

TalkingRetail

Treat occasions are big business in the convenience sector, making up more than 10% of the top missions to local stores – who are perfectly placed to provide shoppers with the products they want, when they want them.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Infographic: The State of B2B Lead Generation 2024

Digital Doughnut

A new report from London Research and Demand Exchange looks at the latest trends in B2B lead generation, with clear insights around how lead gen leaders are generating the quality and quantity of leads they require.

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Spar UK 2024 Conference hosted at South Africa’s Sun City

TalkingRetail

South Africa played host to the Spar UK 2024 Conference, where 480 independent Spar retailers and families, national account customers, company owned store colleagues, suppliers, RDC and central office leaders attended the business event between 12-16 March 2024.

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Nespresso Unveils Revitalised Boutique in Stratford’s Westfield

365 Retail

Nespresso has officially reopened its boutique in Westfield Stratford City, unveiling a 100sqm space reimagined to offer coffee aficionados a heightened, experience-led journey into the world of coffee. Situated on the ground floor, the boutique’s relocation marks a strategic move to a prime position within one of London’s bustling shopping centres, aimed at providing an immersive and educational environment for visitors.

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New Together with Morrisons launches with Hertfordshire retailer

TalkingRetail

Morrisons Daily has welcomed the newest partner in to its retail family, launching Morrisons Together with Sweeney's in Abbots Langley, Hertfordshire. Dary Sweeney a long standing retailer in Abbots Langley has transformed his store “with a little sprinkle of Morrisons magic”.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Streamlining Workflow with Digital Document Solutions

365 Retail

Efficiency and productivity are key factors in achieving success. One of the most effective ways to streamline workflow and improve overall operations is by implementing digital document solutions. By digitising and automating document processes, organisations can minimise manual tasks, reduce errors, and increase collaboration amongst team members.

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Carlsberg presents new global campaign

TalkingRetail

New integrated campaign focuses on Carlsberg’s belief in progress through curiosity with the strapline: “Do the best things begin with curiosity? Probably.” “Do the best things begin with curiosity? Probably.

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E-commerce Outsourcing India: Cynergy BPO – 24/7 Omnichannel Support – The New Gold Standard in Retail

365 Retail

In the rapidly evolving digital landscape, where e-commerce has solidified its position as the cornerstone of retail, the necessity for continuous customer support across a plethora of channels has emerged as a fundamental standard. This shift towards round-the-clock omnichannel support reflects a profound understanding of modern consumer expectations for seamless, accessible, and immediate service, irrespective of time or platform.

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Peperami launches new Tapas range

TalkingRetail

Peperami launches new premium range for adult snacking at home. Peperami is launching a range called Peperami Tapas that features premium chorizo and salami.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Everything you need to know about Blizzard gift cards, where to buy and how to use them

365 Retail

In the gaming industry, Blizzard is one of the largest and most recognizable game developers. Their games such as World of Warcraft, Overwatch, Diablo, and Hearthstone are hugely popular among gamers worldwide. One of the ways to purchase Blizzard games and other digital products is through Blizzard gift cards, which offer a convenient and flexible way to add funds to your account and acquire gaming content.

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Shop price growth dips to three-year low

TalkingRetail

Shop Price annual inflation eased to 1.3% in March, down from 2.5% in February, according to the BRC-NielsenIQ Shop Price Index. Shop price annual growth is its lowest since December 2021. Non-Food inflation fell to 0.2% in March, down from 1.

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Private Label Success: Strategies to Elevate Your Store Brands with Robotics Solutions

365 Retail

The growing importance of private label brands in distinguishing a store is undeniable. Effective marketing of these brands is crucial for boosting sales and building customer loyalty. Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. In this context, we spoke with Ionut Vlad, CEO and co-founder of Tokinomo, who shared his insights on these developments.