Forrester eCommerce
DECEMBER 2, 2024
According to Forrester’s Business Privacy Survey 2024, 46% of privacy decision-makers in Asia Pacific (APAC) reported full compliance with GDPR. However, compliance with the EU’s GDPR alone isn’t sufficient in APAC, where local regulations may impose additional or different requirements.
Retail TouchPoints
DECEMBER 2, 2024
Easing inflation, the looming threat of potential tariffs and heavy discounting saw Americans spend in record numbers over the Thanksgiving weekend, with U.S. retail sales (excluding automotive) up 3.4% on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 billion online, up
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Forrester eCommerce
DECEMBER 2, 2024
Customer marketers once lived in the shadow of demand marketing as supporters of upsell and cross-sell and now have expanded to adoption, loyalty, and advocacy, as Forrester’s State Of Customer Engagement Survey, 2024, shows. They should be ambitious, but not careless, about what they take on next.
Retail TouchPoints
DECEMBER 2, 2024
Hungry for luxury, Louis Vuitton fans? Head to 57 th Street in New York to not only shop the brand’s fashionable creations but eat them too. Louis Vuitton has opened a new five -floor flagship designed to combine luxury retail, culture and gastronomy, according to a company statement. The store is meant to be a temporary destination as the brand’s historic Fifth Avenue flagship undergoes a three -year renovation process.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
DECEMBER 2, 2024
It’s the most frantic time of the year, isn’t it? From “Black Friday Starts Now!” on November 1 through to “Place your order by December 18 for guaranteed delivery!” and finally to “There’s still time!” and “Great last-minute gifts!” it would certainly seem so by looking at most people’s overflowing personal in-boxes.
Retail TouchPoints
DECEMBER 2, 2024
Pre-loved fashion is having its moment, and for good reason. In the past year, 42% of U.S. shoppers have purchased secondhand items at a lower cost, with the added benefit of ensuring clothing gets a new lease of life and avoids landfills. With the sector valued at $43.9 billion in 2024 , brands in this space are flourishing. Ebay was the pioneer in the category, but we’ve seen new pre-loved brands emerge over the past decade, such as Mercari, Poshmark and Vinted.
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Retail TouchPoints
DECEMBER 2, 2024
Burlington Stores plans to open 101 net-new stores during its current fiscal year, which ends Feb. 1, 2025. The value-priced retailer, which currently operates 1,103 stores in 46 states, Washington, D.C. and Puerto Rico, had a strong Q3: total sales grew 11% compared to the same period the previous year, although comparable store sales only rose 1%.
RetailDive
DECEMBER 2, 2024
If the musical instruments were genuine, law enforcement and company officials said the guitars, which arrived via ocean freight, would be worth about $18 million.
Retail TouchPoints
DECEMBER 2, 2024
In 1982, Martha Stewart made her entrance onto the mass-market stage with the publication of her book, Entertaining. She has since gone on to write 99 more , not to mention becoming the first female self-made billionaire in American history when she took Martha Stewart Living Omnimedia (MSLO) public in 1999. Widely considered to be the “original influencer,” Martha Stewart has skillfully used her good looks, personal stories and skill to build a massive following, well before social media made t
UpSellIt
DECEMBER 2, 2024
Rising Customer Acquisition Costs for Ecommerce Retailers Customer acquisition costs (CAC) are on the rise, making it more challenging for ecommerce retailers to maintain profitability. CAC refers to the total expense that is involved in acquiring a new customer, which can include ad spend, marketing efforts, and sales strategies. With rising advertising expenses, increased competition, and the decline of third-party cookies, focusing solely on acquiring new traffic has become less sustainable a
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Wiser
DECEMBER 2, 2024
The rise of online marketplaces has transformed the retail landscape, offering a myriad of opportunities for sellers but also presenting a set of unique challenges. In Q4 2023, third-party sellers accounted for over 60% of Amazon’s sales, underscoring the essential role these platforms play in today’s retail ecosystem. Yet, as marketplaces and sellers multiply, marketplace sellers find themselves grappling with two major challenges that hinder their ability to compete effectively.
TalkingRetail
DECEMBER 2, 2024
The Scottish government could boost the economy by targeting growth for convenience stores in Wednesday’s budget, says the Scottish Grocers’ Federation (SGF).
RetailDive
DECEMBER 2, 2024
Shoppers are seeking out videos of unboxing products, customer reviews and user experience to swap their purchasing decisions, per an MGH survey.
Practical eCommerce
DECEMBER 2, 2024
The best content for search engines and humans places keywords and concepts strategically and naturally on a page. The post Content Optimization Checklist for SEO appeared first on Practical Ecommerce.
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RetailDive
DECEMBER 2, 2024
Next year the apparel company will launch 20 stores nationwide, including in Seattle, Chicago and Las Vegas.
365 Retail
DECEMBER 2, 2024
Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , has shared its first look into in-store shopper traffic for Black Friday 2024. The brand’s ShopperTrak Analytics insights platform, which captures 40 billion store visits globally each year, indicates that footfall rose +4.8% year-on-year on Black Friday (29 Nov 2024), while store visits also rose +17% rise during the week of Black Friday (16 – 22 Nov 2024 vs 23 – 29 Nov 2024).
RETAIL MANAGEMENT SOFTWARE
DECEMBER 2, 2024
Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. Digital transformation has emerged as a necessity for businesses to stay competitive and thrive in the modern market. In this comprehensive guide, we will explore the core components of retail digitization, highlighting its transformative benefits, potential challenges, and provide practical steps to help you step up your digital game.
365 Retail
DECEMBER 2, 2024
The 2024 edition of MAPIC concluded with a variety of discussions and showcases from the retail and property sectors. This year’s event attracted 4,400 participants, including 1,800 retail representatives—a 12% increase compared to 2023—demonstrating robust interest and activity in the industry. LeisurUp: Integrating Leisure and Retail A key highlight of MAPIC 2024 was LeisurUp , the dedicated space for leisure and immersive experiences.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
Practical eCommerce
DECEMBER 2, 2024
Will marketers and brands seek alternatives to publish real-time news and engage with followers? The post X Alternatives Compared, for Marketing appeared first on Practical Ecommerce.
365 Retail
DECEMBER 2, 2024
Leem, the international womenswear brand celebrated for its stylish and modest designs, will open its first permanent UK store at Westfield London, White City on 15 December 2024. This development follows the overwhelming success of Leem’s pop-up shop at the same location and represents a significant milestone in the brand’s strategy to expand its presence across the UK.
TalkingRetail
DECEMBER 2, 2024
A store in Peterlee, Country Durham, has been ordered to shut for three months after illegal cigarettes, tobacco and vapes worth more than £16,000 were found hidden behind a false wall.
365 Retail
DECEMBER 2, 2024
Deliveroo and Accessorize , the jewellery and fashion accessories retailer, have launched an exclusive partnership offering on-demand delivery of over 700 products in under 25 minutes. Known for its presence on high streets, in airports, and train stations, Accessorize is now making its collection accessible via Deliveroo for the first time. The collaboration is timed for the festive season, catering to customers seeking convenience during the busy period.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailDive
DECEMBER 2, 2024
The Texas-based campaign features Simone Biles, Dak Prescott and Chris Paul, and extends its geographic reach via social media.
365 Retail
DECEMBER 2, 2024
Broadcaster and DJ Mollie King delighted shoppers and staff at Lark Southfields, an independent homeware and gift boutique, with a surprise DJ set to mark the launch of American Express presents Small Business Saturday Sessions. The event, celebrating Small Business Saturday on 7 December, is part of an initiative led by American Express, the founder and principal supporter of the day.
RetailDive
DECEMBER 2, 2024
Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.
TalkingRetail
DECEMBER 2, 2024
Food sales fell 0.6% in Scotland in November compared with the same month last year, according to the latest figures from the Scottish Retail Consortium (SRC) and KPMG. But food still held up better than retail sales overall, which dropped by 3.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
Canadian Special Events
DECEMBER 2, 2024
Nestled in the heart of the Canadian Prairies, Winnipeg, Manitoba, is home to a hidden gem that seamlessly blends history, charm, and modern amenities— The St. Norbert Arts Centre (SNAC). Within the tranquil St. Norbert Provincial Heritage Park, SNAC offers a unique and inspiring setting ideal for small meetings, intimate weddings, and retreats. SNAC is housed in the historic Trappist Monastery, established in the early 20th century by Trappist monks seeking solitude and spiritual reflection.
365 Retail
DECEMBER 2, 2024
Why Your Business Requires Cyber Security Marketing Agency Securing your data is no more a matter of defending your brand in the digital world of today. In fact, it also puts your brand in that position that is trustworthy and reliable in an increasingly volatile cyber landscape. A cybersecurity marketing company helps defend your brand but maximizes outreach through expertise in industry in specific marketing strategies, thereby creating engagement as well as increasing confidence levels in you
Canadian Special Events
DECEMBER 2, 2024
When we talk about sustainable events, we often focus on the technical aspects – waste reduction, carbon footprints, and procurement policies. But beneath these practical considerations lies a more profound, more personal journey that every event planner must navigate. It’s a journey filled with hope, doubt, determination, and, sometimes, overwhelming pressure.
365 Retail
DECEMBER 2, 2024
Delving into customer service, it’s impossible to overlook the significance of contact center services. These communication hubs are vital in mediating interactions between businesses and their customers. From traditional voice calls to the modern omnichannel approach, contact centers adapt to various communication methods. They are a linchpin in resolving customer issues and propelling business sales forward.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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