Thu.Oct 17, 2024

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Generative AI in a New Retail Era: 3 Areas to Focus on for Immediate Impact

Retail TouchPoints

According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact on the economy by 2032. In particular, generative AI is revolutionizing the shopping landscape to create more personalized and memorable experiences for consumers. As retailers come to terms with the boundless potential of generative AI, Cognizant has identified three key areas where this technology will make the most significant and immediate impact: commerce, marketing and custom

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Board of Clients Book+Media list, 2024

Forrester eCommerce

Every year for the last 26 years, Forrester has convened its Board of Clients — a group of clients (pic to the left) who advise us on our strategy, new products, and research agenda.

Books 221
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Foot Locker Ups its Influencer Game with New Creator Platform, Chicago Bulls Partnership

Retail TouchPoints

Foot Locker is driving home is connection to sport culture with a series of new initiatives, including the debut of a platform to scale its creator marketing efforts and a multi-year partnership with the Chicago Bulls that will include events, in-store activations and behind-the-scenes content. Leveraging Creators to Connect with Sneakerheads In partnership with Impact.com , Foot Locker has launched Foot Locker Storefronts , a platform that helps connect qualified creators with the retailer in o

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Wiser Use Case: How One Pure-Play Retailer Revolutionized Pricing Strategy

Wiser

The eCommerce landscape is fiercely competitive, and effective pricing strategies can make or break a retailer’s success. For one rapidly growing pure-play retailer, staying ahead of the competition meant rethinking their approach to pricing. Faced with challenges like inaccurate competitor matches and incomplete data from their previous solution, they turned to Wiser for a more robust solution – and it transformed their business.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Bloomingdale’s Expands Small-Format Bloomie’s Concept with New Location in NJ

Retail TouchPoints

Bloomingdale’s will open its fourth small-format Bloomie’s store on Nov. 14, 2024, at The Grove Shopping Center in Shrewsbury, N.J., joining the three existing locations in Seattle; Fairfax, Va.; and greater Chicago. The newest Bloomie’s location will be the first to carry an all-women’s assortment , including a curated collection of contemporary ready-to-wear, accessories, beauty and fine jewelry.

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Budwieser Budvar new marketing campaign

TalkingRetail

Czech lager brand, Budweiser Budvar has unveiled a UK-wide marketing campaign to help drive increased awareness of the brand.

More Trending

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Sephora to Open New Liverpool Store in Spring 2025

365 Retail

Sephora UK is set to continue its expansion across the country with the announcement of a new store opening in Liverpool ONE in Spring 2025. This latest addition follows the brand’s successful launches in the North-East, including stores in Newcastle’s Eldon Square and Gateshead Metrocentre. The Liverpool ONE store will be the eighth in Sephora UK’s growing physical portfolio.

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Inclusive Design Products 101 | Salsify

Salsify

From an ethical perspective, it’s clear that adopting an inclusive outlook is the right thing to do. What may surprise you, however, are the wide-ranging strategic advantages it can also provide your business.

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How CX (Customer Experience) Can Combat Customer Churn

RetailMinded

When prospective customers browse through a retailer’s store or site, everything they look at or interact with makes up their overall customer experience (CX). Customer experience affects whether a customer will choose to buy a product from the company, but also whether they return to the store for more. As a retailer, your goal is to improve overall sales but also to combat customer churn.

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Consumers to shop at discount department stores this holiday

RetailDive

In response to higher costs, shoppers will spend more time looking for deals this season, according to an ICSC survey.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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New Ecommerce Tools: October 17, 2024

Practical eCommerce

New releases this week include tools for AI-powered shopping assistants, video creation, search engines, payment platforms, financing, and user-generated content. The post New Ecommerce Tools: October 17, 2024 appeared first on Practical Ecommerce.

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Macy’s to feature local businesses in holiday market at Herald Square

RetailDive

The department store will bring hot chocolate and other vendors to its iconic flagship, as it adds more newness to its own assortment.

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Amazon Enters the Nuclear Energy Arena

RetailWire

Amazon has signed agreements to advance nuclear energy projects as part of its strategy to meet rising energy demands and transition to carbon-free power.

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Kohl’s adds digitally native cashmere brand Naadam to its assortment

RetailDive

The brand’s “Soft Collection,” which is its first designed for a mass channel, will land in 100 of the department store’s locations and online on Nov. 8.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The McDonald’s McRib Is Back for a Limited Time. Here’s the History of This Popular Sandwich

RetailWire

McDonald's is bringing back the McRib, but there's a catch.

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J.C. Penney’s holiday playbook: Deals, in-store experiences and Martha Stewart

RetailDive

The embattled department store is leaning into its successful “Really Big Deal Reveals” campaign and bringing back a nostalgic giveaway.

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ALDI Debuts Thanksgiving Day Bundle: $47 Meal for 10

RetailWire

ALDI is supporting its customers by allowing them to get a lot and spend a little this holiday season.

Customer 105
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Google revamps shopping feature with AI-powered product curation

RetailDive

Upcoming features include AI-generated briefs, dynamic filters to narrow searches based on specific attributes and personalized feeds.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Subway’s New Ghost Pepper Bread Raises the Heat of Its Most Iconic Sandwiches

RetailWire

Subway is upping its sandwich game by bringing the heat to its culinary creations with Ghost Pepper bread.

Games 105
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iOS18 Mail Updates: What Email Marketers Need to Know

CPC Strategy

Email & SMS iOS18 Mail Updates: What Email Marketers Need to Know By Emily Sullivan Oct 17 2024 With the release of iOS18 , Apple is rolling out significant updates to its Mail app, set to change how users interact with their inboxes. Much like Gmail’s shift to a more organized inbox with tab categories, these updates are designed to help users better manage their email flow, prioritizing time-sensitive information and offering more control over inbox organization.

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Lay’s Brings Back ‘Do Us a Flavor’ Chip Contest With $1M Prize Pot

RetailWire

Get creative, win big money, and have your winning combination featured as a new potato chip flavor.

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How to Maximize In-Store Execution with Wiser’s Integrated Suite

Wiser

Managing in-store execution across a wide network of locations is no small feat. You’re responsible for ensuring shelves are stocked, promotions are properly executed, and that your brand remains competitive—all while reacting to fast-moving changes in the retail landscape. Wiser’s integrated suite helps bring all of these elements together in one platform, providing the tools and insights you need to stay on top of it all.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Tesla’s Optimus Robot Draws Criticism

RetailWire

At its recent "We, Robot" event, Tesla put on a show with its newly designed robotaxi and Optimus humanoid robot. Just days after, new information about Optimus has come to light, and skeptics are sharing their opinions online.

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The Role of AI in Transforming eCommerce

Digital Doughnut

The role of AI in transforming ecommerce is pretty significant. Learn about how AI enhances efficiency, customer satisfaction, and profitability in ecommerce.

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‘Click-to-Cancel’ Rule Cracks Down on Unwanted Subscriptions

RetailWire

After years of complaints, the FTC has announced a click-to-cancel rule.

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Reiss Opens First South-West Outlet at Gloucester Quays

365 Retail

Reiss has opened its first-ever store in Gloucester, marking the retailer’s only outlet location in the South-West. The new 1,800 sq ft store, situated in Gloucester Quays , is located opposite The North Face and next to Skechers, reinforcing the outlet’s extensive roster of leading fashion brands. This new addition highlights Reiss’s commitment to providing high-quality, timeless collections, featuring its signature men’s, women’s, and children’s ready-to-wear clothing.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Robinhood’s Legend Designed for Sophisticated Stock Traders

RetailWire

Robinhood's Legend platform will hopefully attract investors looking to trade options and futures.

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Retail Insight Powers International Growth Plans With the Appointment of CRO, Richard Collins, and CFO, Peter Rooken-Smith

365 Retail

Retail Insight , the leading provider of store operations execution software, has announced two senior executive appointments to accelerate its international growth trajectory. Former senior sales leader at Buy Now Pay Later (BNPL) brand, Hokodo, Richard Collins joins as Chief Revenue Officer (CRO), while Peter Rooken-Smith is appointed as Chief Financial Officer (CFO).

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Lufthansa Fined $4 Million by DOT for ‘Discrimination’ Against Jewish Passengers

RetailWire

Lufthansa had to pay a record fine.

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Arrests made after Essex convenience store robbery

TalkingRetail

Essex Police were called to a Best One shop on Canvey Island on Tuesday (15 October) after officers were told two men had entered the store and demanded cash, with one threatening staff with what appeared to be an airsoft gun (a replica weapon usually… This story continues at Arrests made after Essex convenience store robbery Or just read more coverage at Talking Retail

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.