Thu.Aug 22, 2024

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The Next Frontier in Recommerce? Mobile Phones

Retail TouchPoints

What comes to mind when you think of secondhand goods? Is it pre-owned cars, vintage clothing or refurbished furniture? These items have been popular in the secondhand market for years, but now there is another consumer good taking the spotlight in the “recommerce” market: mobile phones. Recommerce, the practice of buying and selling previously owned, gently used products, has existed for centuries.

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Start Building your IT Strategy at T&I Summit 2024

Forrester eCommerce

The days of creating an IT strategy in a vacuum are long gone. With technology embedded ever deeper in the business, strategy conversations between business and IT organizations must stay fluent and on point. Fortunately, Forrester provides a blueprint of the steps needed to rapidly create a tech strategy outlined in our recently published research on how to Build Your IT Strategy.

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How Sephora Turned Order Fulfillment into a Loyalty-Builder

Retail TouchPoints

Amber Turley has been with Sephora for more than nine years, working in various functional roles. Although her Wall Street background gave her a clear advantage in finance, her time working under Mary Beth Laughton — Sephora’s VP of Ecommerce at the time — unlocked new career possibilities. These early days not only immersed her in the Sephora business; they also set her on a path toward her current role: VP of Omni Convenience & Commerce Partnerships.

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Your Personas Are Outdated: It’s Time To Evolve Your Approach

Forrester eCommerce

Personas are a seemingly foundational and simple tool, yet deceptively challenging. At Forrester, we’ve fielded numerous client requests to better understand how to create, evolve, and operationalize personas.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Barneys Returns to Brick-and-Mortar with Limited-Time NYC Pop-Up

Retail TouchPoints

It’s not a mirage; Barneys is returning to NYC, but only temporarily. The iconic retailer will go back to its SoHo roots with a five -week pop-up facilitated by beauty brand Hourglass. It’s a symmetrical turnaround: the Hourglass brand debuted at the famed department store two decades ago. Image courtesy Hourglass “As Hourglass celebrates 20 incredible years of innovation, we’re honoring the iconic place where we got our start — Barneys New York — by paying it forward for the next generation of

Fashion 272
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How India’s National Stock Exchange Builds Its Critical IT Infrastructure

Forrester eCommerce

Technology leaders are often drawn into addressing the quintessential organizational needs of reliability, availability, scalability, and security among other critical features in their IT infrastructure and applications. While these challenges are prevalent across various industries, evolving business imperatives can shift the emphasis on industry-specific requirements.

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Budget Planning Guide 2025 for APAC Tech Leaders: Where to Invest, Cut and Experiment?

Forrester eCommerce

As CIOs gear up for 2025, the landscape is more uncertain than ever. While inflation has eased in many parts of the world, APAC’s unique economic dynamics—ranging from commodity price exposure to varying fiscal policies—will keep inflation higher compared to the U.S. or Europe.

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NBCU Continues Push into Shoppable TV with New Paris Hilton Simulcast

Retail TouchPoints

NBCUniversal has announced a new partnership with video commerce platform TalkShopLive to create shoppable livestreams. The partnership debuted today with a simulcast livestream featuring entertainer and creator Paris Hilton, who will discuss her new album, Infinite Icon. The livestream will be viewable and shoppable across TalkShop.Live, Eonline.com, E!

eCommerce 263
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eCommerce Email Marketing Services: How Groove Can Help

Groove

Did you know that email marketing remains one of the most successful and cost-effective ways to reach customers? Though formulating an email strategy can be tough at first, it’ll be worth it when you see a return on investment. Groove Commerce is a Diamond HubSpot Partner Agency and a Klaviyo Partner Agency c ommitted to delivering a white-glove level of service to all of our customers.

Marketing 195
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Wrangler Debuts Women-Designed ‘Bespoke’ Jeans Line

Retail TouchPoints

Wrangler has introduced its Bespoke jeans collection, created by an all-female design team, that aims to address many of women’s key pain points around fit and fashion. Features of the new collection, available online and in select retailers nationwide, include a four -piece contour waistband — in contrast with the industry standard two — that is tailored to sit well on different body types and reduce waistline gap issues.

Fashion 263
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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PIM vs. PXM: The Future of These Ecommerce Solutions [DOWNLOAD]

Salsify

At first glance, product information management (PIM) and product experience management (PXM) software solutions may seem like comparable offerings. But a closer look highlights some critical core distinctions.

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With support of retail industry, California enacts package of bills to fight retail crime

RetailDive

Gov. Gavin Newsom hopes to blunt the potential of a November voter referendum that he says could undermine the new legislation.

Retail 126
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Taco Bell Tested ‘Nostalgia’ Menu Featuring Items From the 1960s and Beyond

RetailWire

Taco Bell is bringing back favorites like the Tostada and the Meximelt.

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Shopify, YouTube expand partnership

RetailDive

Through an affiliate program, Shopify merchants now have access to thousands of creators to showcase their products.

Shopify 126
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Foot Locker Reopens Flagship Destination in New York City

RetailWire

Foot Locker Inc. has unveiled its newly redesigned flagship store at 112 W 34th St., introducing the Foot Locker "Home Court," a cutting-edge basketball shopping destination created in collaboration with Nike and Jordan Brand.

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Walmart adds its first dining benefit to Walmart+ loyalty program

RetailDive

Amazon in May made a similar move in offering Prime members a free annual Grubhub+ membership.

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Spar supports Marie Curie’s ‘Blooming Great Tea Party’

TalkingRetail

Spar and Marie Curie are encouraging people to bake their favourite cakes, hold a tea party and raise vital funds to help ensure more people, whatever their illness, get the end of life care they urgently need.

Retail 110
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Survey: 31% of back-to-school shoppers will take on debt

RetailDive

While that’s relatively flat to 2022, there are fewer shoppers this year opting for cheaper brands or using other money saving strategies, Bankrate found.

Other 115
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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Zillow Group Names Soumya Tulloss Senior Vice President of Agent Sales

RetailWire

Zillow Group, Inc. has appointed Soumya Tulloss as the new Senior Vice President of Agent Sales. In her new role, Tulloss will be responsible for leading the company's initiatives to enhance and expand its advertising and software solutions for real estate agents.

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Peloton projects nearly 10% sales decline for the year

RetailDive

CFO Liz Coddington expects “softness” in connected fitness demand in the medium term, but remains optimistic about the category’s growth potential.

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Walmart+ Partners With Burger King To Offer Exclusive Dining Perks

RetailWire

Walmart+ has unveiled its first-ever dining benefit through a new partnership with Burger King.

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Universal Standard’s CEO talks inclusivity, legacy and brand-building

RetailDive

As Polina Veksler expands her business, she also wants to push the fashion industry to be more size inclusive.

Fashion 102
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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fabric Expands Executive Team Amidst Strong Company and Customer Growth

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

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New Survey Reveals 90 Percent of Gen Z Students in India Are More Likely to Purchase from Brands That Give Exclusive Offers

SheerID

Study released by SheerID shows that more than half of Gen Z students in India feel optimistic about the economy and exclusive offers are an effective way to reach them.

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Master the AI-driven digital shelf

Profitero

How to turn AI in your favour to power conversion success In today’s fiercely competitive eCommerce landscape, winning on the digital shelf — where consumers discover, compare, and purchase products — requires more than just a great product and a strong supply chain. True success hinges on making your products easily findable and giving shoppers compelling reasons to buy through best-in-class product detail pages (PDPs).

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Podcast - Event Marketing: Insights from Industry Leaders

Digital Doughnut

In this episode of the c-suite podcast, we chat to a panel of experts about how companies use events to showcase products, strengthen partnerships, and generate business opportunities.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Loyalty prices investigated by consumer champion

TalkingRetail

According to research by consumer magazine Which?, some supermarket loyalty deals may not be as good as they appear as non-member prices could be artificially inflated.

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McDonald’s Will Spend More Than $1B, Create 24,000 Jobs, in Latest UK & Ireland Expansion

RetailWire

McDonald's is hoping to expand into the British and Irish markets in a significant way.

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fabric Expands Executive Team Amidst Strong Company and Customer Growth

Fabric Blog

Commerce platform innovator names Matt Kaminski Chief Revenue Officer and Jay Topper Chief Customer Officer fabric , the creators of the next-generation commerce platform, today announced the appointments of accomplished industry veterans Matt Kaminski as Chief Revenue Officer and Jay Topper as Chief Customer Officer. The announcement follows a momentous year of growth and innovation for fabric that included 260% year over year growth in Gross Merchandising Value, and 277% year over year growth

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Amazon Expands Grocery Delivery Subscription Options

RetailWire

Amazon is rolling out new grocery delivery subscription plans for both Prime and Prime Access members, aiming to provide additional savings and convenience.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.