Thu.Aug 01, 2024

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Align Budget Planning To Accelerate Performance In 2025

Forrester eCommerce

Business and technology leaders are gearing up to spend in the coming year. Making the most of modest budget hikes will take cross-functional collaboration, a willingness to part with outdated tech, and strategic experimentation with (and beyond) AI.

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Family Dollar Seeks to Optimize Customer-Centric Assortments

Retail TouchPoints

Family Dollar has partnered with First Insight to refine its merchandise assortment strategy using the solution’s predictive analytics and actionable data. The deployment is designed to reduce the risk of markdowns and stock shortages while also limiting the impact of underperforming products. “Listening to our customer and inspiring her with everyday essentials and must-have items of the season is at the core of everything we do,” said Bonita Price, SVP of Merchandising at Family Dollar in a st

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Announcing the Modern Application Development Services Vendor Landscape, Q3 2024

Forrester eCommerce

Modern Application Development Services Defined Clients want more autonomy to better control their own innovation and development capabilities to build modern and up-to-date custom applications.

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Mercari Connects U.S. Marketplace to Sellers in Japan, Opens First Store in LA

Retail TouchPoints

Peer-to-peer resale marketplace Mercari has opened its U.S. platform to sellers from Japan and also has opened its first-ever physical store, on Melrose Avenue in Los Angeles. The Mercari on Melrose store offers an engaging resale and community experience where shoppers can discover a variety of unique fashion items available on Mercari.com, including a curated collection of products from Japan that will be on display throughout the month of August.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Leverage Synergy To Stretch Your 2025 B2B Marketing Budget

Forrester eCommerce

Today, Forrester released our 2025 Budget Planning Guides. It’s always an exciting time when we gather survey data and insights from our client conversations to produce a set of collective recommendations that B2B marketing executives should consider for the year ahead. Read below for this year’s key planning guide highlights: Benchmark your current spending.

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Walmart Realm Debuts Gamified Virtual Dorm Rooms

Retail TouchPoints

Walmart Realm , the virtual experience that the retailer introduced in May 2024 , has expanded into dorm room decoration just in time for the back-to-school season. College students can explore and shop five virtual immersive dorm rooms inspired by social trends and curated by popular digital creators. Each dorm contains a mini-game, native social content from Walmart creators and hidden surprises.

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More Trending

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How To Advance Data Quality and Organizational Governance | Salsify

Salsify

When an organization wants to sell across markets and continents, disparate local data management strategies aren’t going to cut it. Instead, organizations need strong data governance to streamline operations, grow a global presence, and better serve retailers and customers.

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Popular Wisdom About CMO Representation And Tenure Is Wrong

Forrester eCommerce

There’s a heated debate about the apparently short shelf-life and dwindling representation of chief marketing officers. The prevailing wisdom is that marketing leadership positions are shrinking in scope and lack endurance.

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UNIQLO Continues Expansion Plans With Canada

RetailWire

In continuation with their recently developed plans, UNIQLO is expanding its presence in Canada with the opening of four new stores this fall, located in Toronto, Mississauga, Brampton, and Langley.

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Make The Right Tech Budget Decisions Now To Succeed With AI In 2025

Forrester eCommerce

Technology leaders find themselves at a crossroads this budget planning season. Get pragmatic advice on where to spend your tech budget in 2025 to achieve better business outcomes.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Crocs expects a big end-of-year bounce at HeyDude

RetailDive

The company said new stores and wholesale deals will boost the struggling DTC brand. Meanwhile its namesake approached $1 billion in Q2 revenue.

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B2B CMOs Don’t Expect 2025 Growth To Come From Budget Increases

Forrester eCommerce

B2B marketing leaders ae no strangers to stretching budgets. As they head into a new planning cycle, our research will help them know where to focus for optimal results.

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Etsy to launch paid buyer membership program

RetailDive

Etsy Insider, which comes as Q2 sales rise 3%, includes benefits like free domestic shipping on “millions” of items — at no cost to sellers.

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Announcing The Forrester Wave™: Adobe Services, Q3 2024

Forrester eCommerce

Time flies. For the third time, I’ve published the global Adobe services Wave. We began covering this important market in 2020 and witnessed a surge in demand for digital experience services in 2022 during the COVID pandemic peak.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Amazon’s checkout technology is getting an AI upgrade

RetailDive

Just Walk Out is rolling out an advanced AI model that the company says will make its system more accurate and efficient and less costly to implement.

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Tech Leaders Target Scale And Enhanced Productivity With 2025 Budgets

Forrester eCommerce

Technology architecture leaders see positive economic signs heading into the 2025 budget planning season. Find out how you can optimize your budget in the year ahead to fund new technology investment and experimentation.

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Gear Up for Cyber Weekend 2024: Your Ultimate Preparation Guide

FastSpring

Cyber Weekend is the pinnacle of the ecommerce calendar — a marathon where preparation is the key to success. At FastSpring, we believe it’s never too early to start preparing for this peak sales season to ensure a smooth and profitable experience. Here’s your comprehensive guide to gearing up for Cyber Weekend 2024. 9 Tips for Preparing Great Cyber Weekend Support 1.

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Two Bipartisan (Yet Controversial) Bills To Protect Children Online Pass The U.S. Senate

Forrester eCommerce

In overwhelming (and very rare) bipartisan agreement, the United States Senate passed two bills that tackle children’s online safety: the Kids Online Safety Act (KOSA) and the Children’s and Teens Online Privacy Protection Act (COPPA 2.0). This is a big deal because the Senate hasn’t passed internet protections for kids in decades.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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AI Dominates the Conversation During Meta’s Q2 Earnings Call

RetailWire

Meta's CEO Mark Zuckerberg announced the company's latest AI ambitions during the Q2 earnings call on Wednesday.

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Announcing The Forrester Wave: End-User Experience Management™, Q3 2024

Forrester eCommerce

We are thrilled to release our third-ever end-user experience management (EUEM) Wave: The Forrester Wave™: End-User Experience Management, Q3 2024. We looked at the top eight vendors in the market today and evaluated them across 34 criteria. Why is EUEM so important? The answer lies in a three-letter acronym: DEX, or digital employee experience.

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Wayfair revenue down 1.7% in Q2 as category remains challenged

RetailDive

But the online home goods retailer was able to narrow its losses and CEO Niraj Shah said a turnaround in the sector could be on the horizon.

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Automation Builders, Achtung! Vermeiden Sie bei der Automatisierung durch Agents die RPA-Fehler

Forrester eCommerce

Wenn Roboter für die Prozessautomatisierung durch KI-Agents ersetzt werden, führt dies dann zu einer unüberschaubaren Anzahl von KI-Agents mit sich überschneidenden Funktionalitäten? Erhalten Sie vier Tipps, um dieses Problem zu vermeiden.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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New and Classic Books on Web Accessibility

Practical eCommerce

An accessible ecommerce site is good for sales and essential for legality. Here's our selection of eight new and timeless books on accessibility, UX, more. The post New and Classic Books on Web Accessibility appeared first on Practical Ecommerce.

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Customer Experience Leaders Are In Dire Straits — Invest To Overhaul Core CX Competencies

Forrester eCommerce

Getting customer experience back on track will require doubling down on what matters most to customers. Explore a few of our recommendations for 2025.

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McDonald’s Rolls Out Largest Burger Ever, Clocking in at More Than 1,000 Calories

RetailWire

The jumbo-sized McDonald's burger is the chain's latest attempt to boost sales.

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Uniqlo expands brick-and-mortar footprint in Canada

RetailDive

The apparel retailer will open four stores in the country this fall in its quest to reach 200 stores in North America by 2027.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Domino’s Pizza CEO Slams Competition’s ‘Value Meals,’ but Is He Right?

RetailWire

Domino's CEO may have a point about the value meal claims.

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Government aims to bring forward DRS implementation

TalkingRetail

The UK government has said that it would like to bring forward the implementation of a Deposit Return Scheme (DRS) for drinks containers ahead of the October 2027 deadline. The previous government had put back the date of implementation from 2025.

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Kohl’s Reveals Its First Babies“R”Us Sections

RetailWire

Kohl’s has revealed a first look at its new Babies“R”Us sections coming to 200 total stores by this fall.

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How To Streamline Your Retail Inventory Management In 2024

RetailMinded

In the age of e-commerce, it is important to ensure that every store owner has the ability to efficiently manage inventory. Retail business these days is not only offline but also online. Regardless, the importance of inventory management remains the same. In this guide, we’ll discuss how you can streamline the process and utilize various technologies and strategies that we will outline.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!