Retail TouchPoints
JANUARY 30, 2024
Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI wave, it’s important to simultaneously address both the opportunities and responsibilities it brings. Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations.
lateshipment
JANUARY 30, 2024
The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. However, with most e-commerce merchants not having much awareness about the post-purchase phase and unwillingly neglecting its events, the ‘exciting phase’ is also one of the ‘most anxious’ phases for customers.
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Forrester eCommerce
JANUARY 30, 2024
Understand the value that you can expect from an ESG data and analytics provider, learn how providers differ, and investigate options.
My Wife Quit Her Job
JANUARY 30, 2024
Today, I’m thrilled to have Noah Kagan back on the show. Noah is the chief sumo and founder of Appsumo.com, which is a nine-figure company. He’s also known for his YouTube channel called Noah Kagan, which has close to 1 million subscribers. In this episode, we discuss the exact steps to build a seven-figure business in a single weekend.
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Forrester eCommerce
JANUARY 30, 2024
“To personalize or not to personalize?” That is the question today. The answer tomorrow is that you won’t need to consciously think about personalizing individual consumer interactions because companies will graduate to delivering invisible experiences (formerly called anticipatory experiences* in our research).
Retail TouchPoints
JANUARY 30, 2024
Walmart will raise its U.S. store managers’ base pay from an average of $117,000 per year to $128,000 and has redesigned its bonus program to include a store’s profits, not just its sales. Bonuses could now amount to 200% of a manager’s base salary. Additionally, Walmart will offer stock grants of up to $20,000 annually for managers of Walmart Supercenters, with grants of $10,000 or $15,000 to those managing smaller-format Walmart stores.
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Retail TouchPoints
JANUARY 30, 2024
Online electronics and appliance marketplace Newegg is making a big push into resale with the debut of Newegg Refreshed , a refurbishment program for pre-owned products. Among the product categories now available in refurbished condition on Newegg are Apple products (iPhone, iPad and MacBook) and Advanced Battlestations (ABS) gaming desktop PC systems, as well as other brands of computer monitors , laptops , tablets , mobile phones and robotic vacuums.
Forrester eCommerce
JANUARY 30, 2024
Apply scientific experimentation to achieve the best B2B content personalization results.
Retail TouchPoints
JANUARY 30, 2024
For some people (including me!), gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present for us. The marketplace’s new Gift Mode is an interactive hub, powered by AI and human curation, that’s designed to provide a one-stop experience for any gift-giving occasion. “Gift Mode helps solve two of the most vexing problems for givers,” wrote Etsy CEO Josh Silverman in a blog post.
Salsify
JANUARY 30, 2024
The “2024 Consumer Research” report from Salsify revealed that 49% of online shoppers start their journey via a search engine. Once shoppers click search, they’re inundated with hundreds if not thousands of potential products — like a kid in a candy shop, to put it lightly.
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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.
Retail TouchPoints
JANUARY 30, 2024
TikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video content and then links to similar products available in TikTok Shop. Previously, only creators with sizable followings or brands that had set up a TikTok Shop could create shoppable posts.
Practical eCommerce
JANUARY 30, 2024
This week: website builders, international payments, cybersecurity, brand protection, point-of-sale tools, AI-assisted shopping, sustainable logistics, and more. The post Ecommerce Product Releases: January 30, 2024 appeared first on Practical Ecommerce.
TalkingRetail
JANUARY 30, 2024
I am dismayed at the government’s decision to ban disposable vapes, which have been instrumental in bringing the UK’s smoking rates down and have played a key role in helping millions of adults quit and stay off cigarettes. The industry is aware of the critical… This story continues at Is the disposable vape ban more about votes than youth protection?
RIS News
JANUARY 30, 2024
Customer satisfaction in retail is making a comeback. See which seven retailers are consistently meeting customer expectations in this annual customer satisfaction ranking based on more than 40,000 customer responses.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
RetailDive
JANUARY 30, 2024
The online clothing-box retailer may have an opportunity to undo its mistakes and take advantage of weakness at rivals, analysts say.
SheerID
JANUARY 30, 2024
SheerID, the global leader in identity verification, added big brands like Frasers Group and Lufthansa, joined the MACH Alliance, and won awards for innovation.
RetailDive
JANUARY 30, 2024
2024 will be a mixed year for the athletics sector, according to the World Federation of the Sporting Goods Industry and McKinsey & Company.
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers.
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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.
RetailDive
JANUARY 30, 2024
More brands and retailers have flocked to the online game platform to create digital renditions of their stores and products.
TalkingRetail
JANUARY 30, 2024
ACS (the Association of Convenience Stores) is celebrating the crucial role that rural shops play in thousands of communities across the UK as part of the launch of the 2024 Rural Shop Report.
RetailDive
JANUARY 30, 2024
However, the industry has experienced a $5.7 billion increase in sales since 2019.
TalkingRetail
JANUARY 30, 2024
The Chartered Trading Standards Institute (CTSI) said it welcomes the announcements from the Department for Health and Social Care (DHSC) to ban disposable vapes and to strengthen the tools and resources for Trading Standards to make this achievable.
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
RetailDive
JANUARY 30, 2024
The annual stock grants vary by store format. At Supercenters, it amounts to $20,000.
TalkingRetail
JANUARY 30, 2024
Shop Price annual inflation eased to 2.9% in January, down from 4.3% in December, the British Retail Consortium (BRC) reports, making shop price annual growth is its lowest since May 2022. Non-Food inflation fell to 1.3% in January, down from 3.1% in December.
RetailDive
JANUARY 30, 2024
The Industrial Innovation Fund is expanding its scope to include transportation-related investments, according to its director.
RIS News
JANUARY 30, 2024
By the end of fiscal year 2023, Dollar General expects to have the AI technology implemented in approximately 3,000 stores. Get the details.
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B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s
RetailWire
JANUARY 30, 2024
KFC is enhancing its selection with the addition of the new Smash'd Potato Bowls.
RIS News
JANUARY 30, 2024
Walmart will soon offer virtual try-on technologies for eyewear shoppers. Learn more.
TalkingRetail
JANUARY 30, 2024
Co-op has this week added its stores to the National Business Crime Centre (NBCC) scheme which aims to provide provision in the retail sector for anyone feeling unsafe or vulnerable when out and about on the UK’s streets.
365 Retail
JANUARY 30, 2024
Grosvenor has reported a successful Liverpool ONE pop-up activation for Luxe Collective, the pre-loved luxury retailer. Marking the brand’s first activation in the North West, the immersive ‘Real vs. Fake’ fashion experience welcomed large crowds to partake in the engaging audience challenge and competition, as well as the rare opportunity to speak all things pre-loved luxury with the brand’s founders.
I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.
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