Tue.Jan 16, 2024

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High-Performance IT Continuously Improves Business Results Through Great Technology

Forrester eCommerce

Learn how to improve business performance by aligning the three core principles of the high-performance IT model with one of the four IT styles.

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513: Meet The Man Who Makes Millions Teaching Millennials About Money With Bobby Hoyt

My Wife Quit Her Job

Today, I’m thrilled to have my good friend and mastermind buddy Bobby Hoyt on the show. Bobby is the founder of Millennial Money Man, where he teaches millennials how to make and save more money. His blog has been featured in Lifehacker, Forbes, Market Watch, CNBC, US News, Business Insider and countless other publications. A couple listeners have recently emailed me asking me whether blogging is still a viable business model.

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Art Offers An AI Reality Check For Martech

Forrester eCommerce

Hanging prominently in the Museum of Modern Art (MoMA) in New York City is a giant infographic that explores the physical, technical, and social components of modern artificial intelligence.

Arts 300
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Does Personalization Always Improve CX? It Depends on Your Customers

Retail TouchPoints

Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s too precise can underwhelm customers at best, and drive them away at worst. The concept of personalization itself needs to be tailored to age cohorts that demand it, those that don’t mind it, and those for whom it creates a negative experience.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Announcing The Continuous Automation Testing Services Providers, 2023 Landscape

Forrester eCommerce

Continuous Automation Testing: Now More Essential Than Ever The testing services market is significant and over four times larger than the market for testing products. Our estimation puts it at over $23 billion, showing growth from $21 billion in 2019, with a conservative annual growth rate of 2.5%.

Marketing 293
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NRF Gen Z Panel: A Group Defined by its Contradictions

Retail TouchPoints

If you want to understand Gen Z (and that’s pretty important for any business that wants to grow), you have to understand the dichotomies that define this generation. To take just one pair of juxtaposing facts, Gen Z is indeed digital-first — but they do value the in-store experience, especially if the retailer can deliver “in-person experiences that can be differentiated by allowing for personalization and self-expression,” according to Lindy Li, Head of Customer Activation and Marketing at H&#

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Samsonite Rolls Out Mobile-Driven Point-of-Service Across Europe

Retail TouchPoints

Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by Oracle Retail Consulting. The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service. These solutions are built on Oracle Cloud Infrastructure (OCI) to help streamline and centralize Samsonite’s back office operations while also empowering store employees.

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Global Tech Spend Will Grow 5.3% In 2024

Forrester eCommerce

Tech spend will grow in 2024 by 5.3%, driven especially by the Asia Pacific market, software, generative AI, and green and digital innovation.

Marketing 273
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fabric Launches Industry-First Commerce Platform With Native OMS, Supercharging Retailer Conversions And Outcomes

Fabric

The post fabric Launches Industry-First Commerce Platform With Native OMS, Supercharging Retailer Conversions And Outcomes appeared first on Headless E-Commerce Platform | fabric.

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Essential Knowledge for Streamlining Your Retail Store Audit Process

Wiser

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. This data can be instrumental in making informed decisions to drive your sales and enhance your brand reputation. However, harnessing and interpreting this data can be a challenge without the right tools and expertise. This is where Wiser’s Retail Intelligence can play a pivotal role.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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fabric Launches Industry-First Commerce Platform With Native OMS, Supercharging Retailer Conversions And Outcomes

Fabric

NEW YORK – NRF 2024 – Jan. 16, 2024 – fabric , the creators of the next-generation commerce platform, today announced the availability of fabric Order Management System (OMS). Native to the fabric commerce platform, fabric OMS unlocks commerce services like dropship, to streamline real-time inventory and order management. This combination reimagines the commerce platform, enabling retailers to reduce stockouts and increase turnover and customer satisfaction by empowering customers, service agent

eCommerce 130
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Consumer Buying Behavior: How Have Spending Habits Changed? | Salsify

Salsify

With new data from Salsify’s “2024 Consumer Research” report, explore 10 ways consumer buying behavior has changed and how your brand can adjust.

Consumer 129
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The Incredible Growth of AI and Its Impact on Jobs

RetailWire

The remarkable development of AI is not without some serious repercussions. A recent analysis by the reputable International Monetary Fund (IMF) indicates that nearly 40% of all jobs could be impacted by AI.

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Fujitsu apologises for its role in Post Office IT scandal

TalkingRetail

Paul Patterson, director of Europe's Fujitsu Services Limited, has today (16 January) apologised for the company’s part in the scandal highlighted in the TV drama Mr Bates vs The Post Office.

Retail 104
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Costco Trials Membership Verification Before Entry

RetailWire

Costco Wholesale is currently exploring new ways to ensure the exclusivity of its membership. The experiment involves scanning membership cards at the entrance of warehouses.

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Ecommerce Product Releases: January 16, 2024

Practical eCommerce

This week's rundown includes new tools and features for marketplaces, video commerce, returns shipping, content generation, cryptocurrencies, cross-border logistics, and more. The post Ecommerce Product Releases: January 16, 2024 appeared first on Practical Ecommerce.

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Adidas CEO Makes Unconventional Leadership Move

RetailWire

The CEO of Adidas, Bjørn Gulden, gave his personal cell number to all 60,000 Adidas employees, an unconventional yet strategic move to increase transparency within the company.

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Differentiator Brands appoints BDM to grow Eldorado Tonic Wine brand

TalkingRetail

Differentiator Brands, a subsidiary of Glasgow-based JW Filshill, is ramping up its presence in the competitive tonic wine market with the appointment of Kerr Mclaren as UK business development manager for Eldorado Tonic Wine.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Top 10 Retail Trends to Watch in 2024

RETAIL MANAGEMENT SOFTWARE

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. The intersection of these changes with economic uncertainties, such as inflation and an unpredictable job market, creates a swiftly evolving and complex landscape. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses.

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8 DTC brands to keep an eye on in 2024

RetailDive

With some brands filing for bankruptcy or shutting down entirely, 2023 paved the way for innovation from newer companies.

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Charts: U.S. Consumer Outlook Q1 2024

Practical eCommerce

Heading into 2024, a majority of U.S. consumers had a mixed outlook on the U.S. economy. The post Charts: U.S. Consumer Outlook Q1 2024 appeared first on Practical Ecommerce.

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The Rising Tide of Returns: Handling the Post-Holiday Surge  

ESW

After the rush of holiday revenue in November and December comes the rush of returns in January. The flood of post-holiday returns is a perennial headache for brands and retailers. The average return rate during non-peak seasons is a little over 16%. Post-holiday, that percentage jumps to 18%. But returns also present opportunities for online retailers and brands.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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The Vitamin Shoppe, Camping World among retailers added to Doordash

RetailDive

The fitness and wellness companies are part of a network of more than 100,000 non-restaurant stores across its Marketplace and Drive platforms.

Retail 109
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Best of NRF 2024: Top 10 Takeaways

RIS News

Below you’ll find retail’s most comprehensive recap of this influential event, presented across 10 key takeaways that showcase everything from eye-catching booths to keynote presentations to the latest tech innovations and research.

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Pottery Barn Brands CEO to retire

RetailDive

Marta Benson will exit in April, and two longtime Williams-Sonoma executives are slated to take over her responsibilities.

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Apple To Remove Pulse Oximeter From Watches To Prevent Ban

RetailWire

Apple is removing the blood oxygen measurement function, which was integrated into two of its watch models, to avoid a ban on sales of the devices in the U.S. due to a patent violation issue.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Lululemon taps new global creative director

RetailDive

Jonathan Cheung is taking on the role, while JJ Collier joins the retailer in the newly created position of vice president of design for outerwear.

Retail 100
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Identify and Capitalize on Trends Quickly With Retail Analytics

Dynamic Action

Summary With increased digitalization, hyper-personalization, and the disruption of the historical trend curve, trend tracking has become more and more difficult. Staying competitive in the retail landscape requires embracing a retail analytics solution for accurate, real-time insights into what’s trending. Explore the strategic advantages, from identifying emerging trends to making informed decisions, using comprehensive metrics.

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LA Clippers exec jumps to Gap Inc.

RetailDive

Eric Chan is now Gap Inc.’s strategy chief, while former Mattel Chief People Officer Amy Thompson will take that job at the apparel company next week.

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Why Champagne Sales Are Down in the US

RetailWire

Champagne sales significantly dropped in 2023 after a few record-breaking years of sales brought on by the end of the lockdowns from the COVID-19 pandemic.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.