Forrester eCommerce

MAY 30, 2024

What’s just hype and what are actual use cases to start implementing? Discover how to get started on your generative AI in ERP journey today.

Information 442

Information Technology 442

Retail TouchPoints

MAY 30, 2024

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Forrester eCommerce

MAY 30, 2024

Large organizations easily spend millions of dollars on their enterprise software. Naturally, customers are concerned with ensuring that they are getting the best deal possible, but they should also remain realistic in the deals they can expect. Forrester can help clients walk this fine line in their contract negotiations.

Customer 396

Customer Information Management Technology 396

Retail TouchPoints

MAY 30, 2024

Amazon has integrated Grubhub ’s food delivery system into its platform, allowing customers across the U.S. to order from thousands of restaurants directly in the Amazon app and website without having to switch over to the Grubhub app. Additionally, Amazon has added Grubhub+ membership — worth $120 per year — as a standing benefit for Prime members.

Subscription 278

Subscription Other Customer Consumer 278

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Forrester eCommerce

MAY 30, 2024

Forrester’s forecast of the total addressable market for the web content management software (WCMS) market reveals it will grow at a 13.5% CAGR through 2028, faster than the broader software market.

Management 259

Management Marketing Technology Operations 259

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. To kick off the initiative, the payments platform has made two key executive hires: Former Uber Advertising and Amazon executive Mark Grether has been appointed SVP and General Manager of PayPal Ads, and John Anderson, who previously worked at

PayPal 278

PayPal Merchant Services Payment Services Consumer 278

Retail TouchPoints

MAY 30, 2024

L’Oréal Groupe has launched the Big Bang Beauty Tech Innovation Program across a huge geographical region stretching from the South Asia Pacific (including India) through the Middle East and North Africa (MENA). Startups can enter on the competition website through July 13, 2024 to vie for the chance to develop their innovations into a commercial pilot that will have potential exposure to 35 markets in this SAPMENA region.

Consumer 264

Consumer Events Marketing Customer Experience 264

Forrester eCommerce

MAY 30, 2024

As Artificial Intelligence (AI) continues its ascent, captivating the global imagination and reshaping industries, the financial sector stands on the brink of transformative change. A 2023 Forrester survey indicates that 63% of business and tech leaders plan to increase their investments in emerging technologies in the coming year.

Technology 259

Technology Customer 259

Retail TouchPoints

MAY 30, 2024

Walgreens is the latest maj o r retailer to announce it is reducing prices as high inflation continues to batter consumers and dampen spending. The pharmacy chain said it was lowering prices on more than 1,300 national and store brand products across health and wellness, personal care and seasonal categories, and offered a few examples including: One a Day 80 -count men’s and women’s gummy vitamins are now $11.99 (previously $13.49 ); Clean & Clear foaming facial cleanser is now $6.99

Toys 147

Toys Consumer Customer Other 147

Forrester eCommerce

MAY 30, 2024

They say hindsight is 20/20 and certainly that holds true for regulations and safeguards in the US healthcare system. For rules to change, the risk must have been realized and pain must be felt acutely.

Events 243

Events Other Management Customer 243

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Practical eCommerce

MAY 30, 2024

Content marketing is more than articles. Taking a broader view and using alternative content forms can overcome traffic losses. The post AI Search, Cookieless Ads Boost Content Marketing appeared first on Practical Ecommerce.

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Marketing Article eCommerce 128

Forrester eCommerce

MAY 30, 2024

VMware price increases have many tech leaders exploring how to migrate away from the VMware stack, while many competitors are amping up their services. Get some quick next steps on license optimization in this post.

Technology 243

Technology Operations 243

RetailDive

MAY 30, 2024

Aside from some merchandising improvements, the department store isn’t revamping its stores. Some analysts say that’s a mistake.

Department Stores 122

Department Stores Improvements 122

Forrester eCommerce

MAY 30, 2024

My colleagues from our future-of-work research team, Katy Tynan and Angelina Gennis, recently published a wonderful report about leadership and culture. In addition to a key underlying message that great leadership mandates active cultural shaping, they crucially remind us that “Culture does not just happen.

Customer 243

Customer 243

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Customer

Practical eCommerce

MAY 30, 2024

Per the recent PwC survey, climate concerns are among the top consumer priorities in early 2024. The post Charts: Global Consumer Trends Q1 2024 appeared first on Practical Ecommerce.

Consumer 121

Consumer eCommerce 121

Forrester eCommerce

MAY 30, 2024

Read on to learn three best practices from open source design systems.

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RetailDive

MAY 30, 2024

The retailer also bought up the rights to 170 store leases, with plans to rebrand and reopen them “as early as fall 2024.

Retail 119

Retail 119

Forrester eCommerce

MAY 30, 2024

What we want to discuss at Money20/20 Europe, 2024: Monetizing genAI, the universe of one, open banking, sustainability, and embedded finance.

Payments 221

Payments Banking Payment Services Financial Services 221

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

RetailDive

MAY 30, 2024

Tapping Hedley & Bennett’s founder as host, the series focuses on redesigning kitchen spaces while viewers shop the products.

Improvements 119

Improvements 119

RetailWire

MAY 30, 2024

Taco Bell is set to launch its highly anticipated oversized Cheez-It crackers nationwide on June 6.

Food and Beverages 110

Food and Beverages 110

RetailDive

MAY 30, 2024

The company’s Custom Made by Rhone technology captures a customer’s exact measurements in order to make a tailored product.

Apparel 119

Apparel Technology Customer 119

RetailWire

MAY 30, 2024

The drug store chain is joining other retailers in cutting prices to help weary shoppers.

Other 104

Other Retail 104

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

Shopify

RetailDive

MAY 30, 2024

E-commerce keeps growing because it’s easier to shop online. To survive, brick and mortar needs a good reason, too.

eCommerce 115

eCommerce Retail 115

RetailWire

MAY 30, 2024

Costco is expected to report another strong quarter.

Marketing 100

Marketing 100

RetailDive

MAY 30, 2024

The retailer, which saw sales fall nearly 3% in Q1, teased a return to growth with Nike later this year and expressed excitement about upcoming innovation.

Retail 111

Retail 111

Digital Doughnut

MAY 30, 2024

Personalization has undoubtedly become one of the key elements that marketers shouldn’t ignore or underestimate any longer. With consumers increasingly expecting tailored experiences, the ability to customize marketing communications based on user preferences and behaviors may lead to enhanced engagement and conversion rates. AI-powered prompts offer a solution to achieve this level of personalization.

Marketing 75

Marketing Consumer Customer Customer Experience 75

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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

B2C

RetailDive

MAY 30, 2024

The gift provider's is placing inventory closer to end customers as it looks to mitigate fuel surcharges and other fees.

Gifts 110

Gifts Other Customer 110

365 Retail

MAY 30, 2024

Foot Locker has launched its new shopping experience at the Westfield 4 Temps store in Paris, marking the debut of this concept in Europe. Following its introduction last month at Foot Locker’s Willowbrook Mall location in New Jersey, USA, the Paris store is the second globally to showcase this innovative retail format. Foot Locker’s new concept redefines the shopping experience, offering a unique environment and customer service.

Payment Services 64

Payment Services Retail Channel Arts 64

RetailDive

MAY 30, 2024

The L’Occitane Greenhouse highlights the company’s range of summer fragrances within a virtual world.

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110

TalkingRetail

MAY 30, 2024

Talking Retail has launched its new 'Prodcast' a video podcast in which the Independent Retail News / Talking Retail team reviews some of the eye catching products that have landed on our desks.

Retail 64

Retail 64

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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