Thu.May 30, 2024

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Tackle Contract Negotiation With Major Software Vendors

Forrester eCommerce

Large organizations easily spend millions of dollars on their enterprise software. Naturally, customers are concerned with ensuring that they are getting the best deal possible, but they should also remain realistic in the deals they can expect. Forrester can help clients walk this fine line in their contract negotiations.

Customer 396
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The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

Retail TouchPoints

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. In fact, 53% of shoppers under 45 years old prefer self-checkout options , and 89% of consumers of any age like the idea of a digital receipt.

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Get Started On Using Generative AI In ERP

Forrester eCommerce

What’s just hype and what are actual use cases to start implementing? Discover how to get started on your generative AI in ERP journey today.

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Amazon Moves into Competitive Food Delivery Space with Grubhub Integration

Retail TouchPoints

Amazon has integrated Grubhub ’s food delivery system into its platform, allowing customers across the U.S. to order from thousands of restaurants directly in the Amazon app and website without having to switch over to the Grubhub app. Additionally, Amazon has added Grubhub+ membership — worth $120 per year — as a standing benefit for Prime members.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Web Content Management Software is on a Growth Tear

Forrester eCommerce

Forrester’s forecast of the total addressable market for the web content management software (WCMS) market reveals it will grow at a 13.5% CAGR through 2028, faster than the broader software market.

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PayPal Lays Out Plans for New Commerce-Based Advertising Business

Retail TouchPoints

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. To kick off the initiative, the payments platform has made two key executive hires: Former Uber Advertising and Amazon executive Mark Grether has been appointed SVP and General Manager of PayPal Ads, and John Anderson, who previously worked at

PayPal 278

More Trending

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L’Oréal Expands Beauty Tech Competition Across Asia and MENA Regions

Retail TouchPoints

L’Oréal Groupe has launched the Big Bang Beauty Tech Innovation Program across a huge geographical region stretching from the South Asia Pacific (including India) through the Middle East and North Africa (MENA). Startups can enter on the competition website through July 13, 2024 to vie for the chance to develop their innovations into a commercial pilot that will have potential exposure to 35 markets in this SAPMENA region.

Consumer 264
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It’s Time To Wake Up to Healthcare’s Concentration Risk

Forrester eCommerce

They say hindsight is 20/20 and certainly that holds true for regulations and safeguards in the US healthcare system. For rules to change, the risk must have been realized and pain must be felt acutely.

Events 243
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Walgreens Joins the Price-Cutting Club by Lowering Prices on 1,300 Items

Retail TouchPoints

Walgreens is the latest maj o r retailer to announce it is reducing prices as high inflation continues to batter consumers and dampen spending. The pharmacy chain said it was lowering prices on more than 1,300 national and store brand products across health and wellness, personal care and seasonal categories, and offered a few examples including: One a Day 80 -count men’s and women’s gummy vitamins are now $11.99 (previously $13.49 ); Clean & Clear foaming facial cleanser is now $6.99

Toys 147
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VMware Woes? Explore A Server Refresh To Optimize Licenses

Forrester eCommerce

VMware price increases have many tech leaders exploring how to migrate away from the VMware stack, while many competitors are amping up their services. Get some quick next steps on license optimization in this post.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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AI Search, Cookieless Ads Boost Content Marketing

Practical eCommerce

Content marketing is more than articles. Taking a broader view and using alternative content forms can overcome traffic losses. The post AI Search, Cookieless Ads Boost Content Marketing appeared first on Practical Ecommerce.

Marketing 113
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The Chief Sales Officer And Cultural Leader: Not A Contradiction In Terms

Forrester eCommerce

My colleagues from our future-of-work research team, Katy Tynan and Angelina Gennis, recently published a wonderful report about leadership and culture. In addition to a key underlying message that great leadership mandates active cultural shaping, they crucially remind us that “Culture does not just happen.

Customer 243
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Kohl’s touts progress in Q1 despite sales declines, loss

RetailDive

Aside from some merchandising improvements, the department store isn’t revamping its stores. Some analysts say that’s a mistake.

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ABM Won. But It’s Not Done Changing the Game.

Forrester eCommerce

The future of ABM is not scale - it's profitable growth. Learn what B2B organizations will need to do for continued ABM success.

Games 259
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Charts: Global Consumer Trends Q1 2024

Practical eCommerce

Per the recent PwC survey, climate concerns are among the top consumer priorities in early 2024. The post Charts: Global Consumer Trends Q1 2024 appeared first on Practical Ecommerce.

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What We’re Most Excited To See At Money20/20 Europe, 2024

Forrester eCommerce

What we want to discuss at Money20/20 Europe, 2024: Monetizing genAI, the universe of one, open banking, sustainability, and embedded finance.

Payments 221
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Foot Locker: ‘I think it’s fair to say Nike’s going back on offense’

RetailDive

The retailer, which saw sales fall nearly 3% in Q1, teased a return to growth with Nike later this year and expressed excitement about upcoming innovation.

Retail 108
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What You Can Learn From Open Source Design Systems

Forrester eCommerce

Read on to learn three best practices from open source design systems.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Dollar Tree acquires 99 Cents Only’s North American IP

RetailDive

The retailer also bought up the rights to 170 store leases, with plans to rebrand and reopen them “as early as fall 2024.

Retail 115
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Taco Bell’s Giant Cheez-It Collaboration Goes Nationwide

RetailWire

Taco Bell is set to launch its highly anticipated oversized Cheez-It crackers nationwide on June 6.

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Tastemade launches shoppable home improvement series using Shopsense AI

RetailDive

Tapping Hedley & Bennett’s founder as host, the series focuses on redesigning kitchen spaces while viewers shop the products.

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Personalize Your Marketing Using 15 AI-Powered Prompts

Digital Doughnut

Personalization has undoubtedly become one of the key elements that marketers shouldn’t ignore or underestimate any longer. With consumers increasingly expecting tailored experiences, the ability to customize marketing communications based on user preferences and behaviors may lead to enhanced engagement and conversion rates. AI-powered prompts offer a solution to achieve this level of personalization.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Rhone gets into made-to-measure apparel using 3D tech

RetailDive

The company’s Custom Made by Rhone technology captures a customer’s exact measurements in order to make a tailored product.

Apparel 112
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Walgreens Is Cutting Prices on 1,300 Products for Its Summer of Savings

RetailWire

The drug store chain is joining other retailers in cutting prices to help weary shoppers.

Other 104
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The Backroom: Lee Peterson and the hard truth about retail stores

RetailDive

E-commerce keeps growing because it’s easier to shop online. To survive, brick and mortar needs a good reason, too.

eCommerce 108
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New ‘Prodcast’ showcases some of the most interesting products hitting shelves

TalkingRetail

Talking Retail has launched its new 'Prodcast' a video podcast in which the Independent Retail News / Talking Retail team reviews some of the eye catching products that have landed on our desks.

Retail 64
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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1-800-Flowers.com offsets delivery rate hikes with logistics optimization

RetailDive

The gift provider's is placing inventory closer to end customers as it looks to mitigate fuel surcharges and other fees.

Gifts 103
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Foot Locker Unveils New Retail Experience in Paris

365 Retail

Foot Locker has launched its new shopping experience at the Westfield 4 Temps store in Paris, marking the debut of this concept in Europe. Following its introduction last month at Foot Locker’s Willowbrook Mall location in New Jersey, USA, the Paris store is the second globally to showcase this innovative retail format. Foot Locker’s new concept redefines the shopping experience, offering a unique environment and customer service.

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Gildan reinstates Glenn Chamandy as CEO

RetailDive

The activewear company’s founder was fired in December 2023 but is back in the top spot after a months-long battle between the previous board and activist investor Browning West.

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Carhartt WIP to Open New Flagship Store in Soho

365 Retail

Shaftesbury Capital has announced that Carhartt WIP , the lifestyle and apparel brand inspired by workwear originals, has signed for a new flagship store in Soho. Opening at 33-35 Brewer Street, this signing showcases Shaftesbury Capital’s ability to deliver prime, flagship spaces for top-tier brands. Carhartt WIP will open a 4,000 sq ft store stocking the brand’s seasonal men’s and women’s collections, as well as gadgets, accessories, and special collaborative projects.

Fashion 62
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.