Fri.Jul 19, 2024

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CrowdStrike Global Outage: Critical Next Steps For Tech And Security Leaders

Forrester eCommerce

What We Know – And What To Do Now Technology leaders woke up to find that a software update by cybersecurity vendor CrowdStrike had gone badly wrong and disrupted major systems at organizations across both countries.

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Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Retail TouchPoints

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to be in, especially when it comes to making money. Selling used goods is time-intensive and involves reverse logistics processes and single-SKU assortments that the typical retailer doesn’t have to deal with, all of which can be a drag on the bottom line. Because GoodBuy Gear is a resale marketplace for used baby and kids’ products, however, CEO and Co-founder Kristin Langenfeld counts herself lucky: “Everyone

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Dollar General to offer over 100 back-to-school products for $1 or less

RetailDive

Notebooks, pencils, glue sticks and folders are among the low-priced offerings. The dollar store will also offer backpacks for $5.

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Coach Deploys Digital Gamification to Promote ‘Find Your Courage’ Campaign

Retail TouchPoints

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find Your Courage.” The luxury brand will offer items to help users playing the competitive Roblox fashion games Fashion Famous 2 and Fashion Klossette and in the Zepeto social avatar app. The campaign follows virtual human Imma’s journey of self-discovery toward finding the courage to be real.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Kohl’s expands dress selection with dedicated shops at 700 stores

RetailDive

The department store says the category represents a white space growth opportunity and “significantly enhances” its women’s offering.

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Pacsun Taps Pinterest to Drive Home Fall Campaign: ‘Better in Baggy’

Retail TouchPoints

This fall, things are going to get baggy, at least according to Pacsun and its consumer community, The Pacsun Collective. The retailer’s back-to-school campaign centers on the theme “Better in Baggy,” and features models from the Collective as well as a number of interactive initiatives with Pinterest. To showcase the campaign, Pacsun is working with Pinterest to create interactive store window displays, event collaborations and digital marketing initiatives aimed at leveraging Pinterest’s visua

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New Returns Platforms Promises Customers Instant Refunds

Retail TouchPoints

Reshop , a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has debuted with retailer partners including Steve Madden and Alo Yoga. Reshop, which takes on the risk of fraud or non-return losses, is seeking to drastically shorten the days or even weeks usually required for consumers to get a refund.

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Hasbro names Wizards of the Coast president

RetailDive

Blizzard Entertainment veteran John Hight succeeds Cynthia Williams, who left her post at the toy and game company in April.

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Why Inbound CX Tunnel Vision can Undermine Retailer Operations

Retail TouchPoints

The number of packages delivered by Amazon Logistics in the U.S. more than doubled once the pandemic started, and while domestic volume has eased a bit, the company still delivered approximately 5.9 billion packages last year. The rise in delivery volume coincided with the relentless barrage of unwanted robocalls and robotexts – many launched by bad actors spoofing legitimate retail companies to swindle money and personal information from their customers.

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New robotic capability lets retailers remotely monitor store shelves

RetailDive

Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Beyond Completes Overstock.com Revival with Revamped Website, New Categories

Retail TouchPoints

Beyond, Inc. — owner of the Overstock , Bed Bath & Beyond and Zulily brands — is celebrating the successful resurrection of Overstock.com with a “Grand Reopening,” featuring a new look and feel for the website and a revamped product assortment. The standalone Overstock site was relaunched in March 2024 , after the original site had been rechristened with the Bed Bath & Beyond name when that retailer was acquired out of bankruptcy in 2023.

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The Weekly Closeout: What the Supreme sale means for VF’s debt and Mango posts ‘record’ first half

RetailDive

The recent sale could spell good news for the apparel company’s upcoming maturities. Meanwhile, Mango plots expansion.

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Delta, United, & American Airlines Flights Grounded Due to Worldwide Communication Outage

RetailWire

Delta Air Lines, United Airlines, and American Airlines flights nationwide were grounded this morning due to a communication outage.

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DTC Toy Company Looks to Better Days

Practical eCommerce

Viahart makes innovative educational toys and sells them on leading marketplaces. Times are tough, post-pandemic. The post DTC Toy Company Looks to Better Days appeared first on Practical Ecommerce.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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China Declares Plans To Focus on Domestic Economy

RetailWire

In response to rising geopolitical trade tensions, Chinese officials have emphasized focusing on internal economic stability and development.

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Vans launches ‘Always Pushing’ ad campaign with physical, digital experiences

RetailDive

The campaign was released as holding company VF works to transform the struggling brand.

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The Return of Pan Am: What We Know

RetailWire

Pan Am is returning for a limited time as a pilot program for a potential new luxury airline.

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Creative Retail Awards Finalises Shortlist for 2024 Celebration of Innovation

365 Retail

The shortlist for the Creative Retail Awards 2024 has been finalised after a rigorous judging process. At a crucial time for the industry, the Creative Retail Awards remain the ultimate celebration of innovation and excellence in retail, leisure, and hospitality design. This prestigious event allows retailers and creatives from around the world to compete for recognition in various categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Amazon Prime Day 2024: Results & Data Analysis for Sellers

CPC Strategy

Amazon Amazon Prime Day 2024: Results & Data Analysis for Sellers By Emily Sullivan Jul 19 2024 Amazon’s 10th Prime Day ran on July 16th and 17th this year, solidifying its position as a major shopping event with ever-increasing popularity and scale. Despite expanding into a two-day event over the years, the retail holiday retained its distinct name – Prime Day.

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5 Innovative Retail Display Trends to Watch in 2024

365 Retail

As the retail industry evolves, physical display trends are essential for capturing customer attention and driving sales. In 2024, several innovative trends in visual merchandising and physical displays are set to transform retail environments. Here are five key trends to watch out for. 1. Sustainable Visual Merchandising Sustainability continues to be a focal point in retail, influencing display trends in 2024.

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McDonald’s $5 Meal Deal Has Mixed Results, According to Experts

RetailWire

McDonald's $5 Meal Deal, which was touted as an exciting addition to the summer menu, is seeing mixed results for the fast-food chain nationwide.

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Is it Time to Migrate From Sitecore?

Digital Doughnut

As digital landscapes evolve and the pace of innovation accelerates, Sitecore users are facing numerous challenges that are prompting them to consider alternative, modern and flexible CMS platforms.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Google Plans To Delete Apps and Make Other Updates

RetailWire

Google is enhancing its efforts to eliminate low-quality apps from the Play Store by updating its Spam and Minimum Functionality policy.

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Multichannel Inventory Management: Syncing Your Inventory Across All Channels

Korona

Multichannel inventory management is the tracking and managing of inventory across multiple sales channels.

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PacSun and Pinterest Collaborate To Bring Back Baggy Fashion

RetailWire

PacSun has launched its "Better in Baggy" Fall campaign, highlighting the latest trends in denim with a focus on baggy fits.

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Greens puts two Iceland Locals within stores in Scotland

TalkingRetail

Scottish convenience group Greens Retail has opened two Iceland Local formats within its stores in Dundee and Glasgow. The Dundee store installed the Iceland concept this week, followed by Glasgow-based Greens of Shettleston next week.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Google Pixel 9 Pro Gears Up for Full Release

RetailWire

Google has begun teasing its next-generation smart mobile phone device, the Pixel 9, which will have several models, including a Pro version and one with a folding screen.

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Elfbar unveils the Elfx range

TalkingRetail

The new refillable Elfx open pod kit aims to offer a more simple solution with a longer battery life.

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Kentucky Motel Must Pay $2M After Guest Dies From 150-Degree Shower

RetailWire

The victim sustained second- and third-degree burns, causing him to spend months in the hospital.

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Horizon inquiry to ask all current sub-postmasters how they are treated

TalkingRetail

The inquiry into the Post Office Horizon IT scandal is to survey current sub-postmasters in an effort to discover if the organisation is treating them better now than it did previously.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.