Tue.May 14, 2024

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Focus on Customer Value to Deliver B2B Customer Growth

Forrester eCommerce

Last week I presented at my 10th, and final, Forrester B2B Summit North America. I say final not because the event is ending, but because I’m retiring from Forrester in June of this year.

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How Amazon, Poshmark and Rolling Stone Use Livestreaming to Break out from the Ecommerce Grid

Retail TouchPoints

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments. In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with

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Why Knowledge Isn’t Just Power, It’s a Trap: The KM Antipattern Dilemma

Forrester eCommerce

Have you ever been part of a team where everyone seemed to guard their knowledge from other teams, like treasure, fearing that sharing might diminish their worth? Or perhaps you’ve witnessed an environment where the pursuit of individual success overshadows common goals?

Other 446
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TikTok Implements New Standards for AI-Generated Content

Retail TouchPoints

TikTok is taking cues from its competitors at Meta by implementing new standards for AI-generated content (AIGC). TikTok announced that will use Content Credentials from the Coalition for Content Provenance and Authenticity (C2PA) to automatically label AIGC when it’s uploaded from certain platforms — no additional details on which platforms were provided.

Download 264
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Crashing Through The Walls Of Your Enterprise, Modern Cars Are Leaving Security Gaps

Forrester eCommerce

As Forrester has reported, IoT devices are more exposed to cyberattacks, requiring security leaders to address the security vulnerabilities in this wide array of devices deployed across their organization. One area that many security professionals continue to overlook is the simple car, which to be honest is no longer so simple.

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Skechers Widens its Reach with New Roblox Store, John Deere Collab

Retail TouchPoints

Skechers is bringing its brand to new audiences with a virtual store in Roblox aimed at younger consumers and a new co-branded collection with tractor brand John Deere designed for agricultural and construction professionals. Skechers Roblox Store Banks 3.4 Million Visits in First 5 Weeks Image courtesy Super League Skechers has opened its first virtual store in Livetopia’s Topia Mall on Roblox with the help of Super League and Century Games.

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More Trending

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Apple Workers at Maryland Store Vote to Strike

Retail TouchPoints

Workers at an Apple store in Towson, Md. have authorized a strike, although a date has not yet been set for the action. The store was the first Apple location to unionize back in 2022 with more than 100 employees now represented by The International Association of Machinists and Aerospace Workers Coalition of Organized Retail Employees (IAM CORE). Now, after what IAM CORE described as over a year of negotiations, members have voted in favor of a strike amid frustration over “unresolved work issu

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Votre entreprise peut-elle devenir une organisation high-performance IT ?

Forrester eCommerce

Pour commencer votre parcours vers le high-performance IT, vous devez évaluer les besoins de votre entreprise, vos styles technologiques actuels et l'état de préparation de votre organisation à l'exécution. Commencez par découvrir les quatre étapes clés de l'évaluation de votre état de préparation à l'informatique de haute performance dans cet article.

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SheerID Launches Suite of Marketing Products Equipping Brands to Reach Entire Communities of Students, Military and Healthcare

SheerID

SheerID’s Privacy Information Management System is in compliance with the stringent standards of the ISO and the IEC.

Marketing 157
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Walmart confirms hundreds of coporate layoffs

RetailDive

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

Retail 127
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Retailers Target Trio of Priorities To Build Connections With Customers, New American Express Research Finds

365 Retail

A combination of bricks and mortar expansion, e-commerce improvements and greater investment in marketing are key priorities this year for UK retailers in efforts to boost sales, according to new research from American Express. Amex’s research surveyed 500 senior decision makers across UK retail and hospitality businesses of all sizes, with at least one physical store, exploring their current challenges, investment priorities, and customer attraction strategies.

eCommerce 107
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The Container Store faces delisting as Q4 sales plunge

RetailDive

The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.

Retail 129
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New Ecommerce Tools: May 14, 2024

Practical eCommerce

This week: shoppable video, digital payments, returns management, AI-powered pricing, generative-AI ad tools, and advertising for marketplace merchants. The post New Ecommerce Tools: May 14, 2024 appeared first on Practical Ecommerce.

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Amazon Prime Day 2024: How To Get Your Product Content Ready | Salsify

Salsify

Sometimes, good ideas need time to catch on — or at least a bit of tinkering right out of the box. Take Amazon’s first Prime Day in 2015: While initially touted as a blowout sale that could rival Black Friday, its debut was not quite a hit with consumers, per NBC News.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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AI Tools to Convert Articles into Videos

Practical eCommerce

New AI tools can repurpose text into video — suitable for TikToks, Reels, YouTube Shorts, and more. The post AI Tools to Convert Articles into Videos appeared first on Practical Ecommerce.

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Consumers ‘trading down’ to cheaper goods online: report

RetailDive

Even as e-commerce spend in the first four months of the year grew to nearly $332 billion, shoppers are buying cheaper goods across categories.

eCommerce 123
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Walmart To Lay off Hundreds of Corporate Staff Members

RetailWire

Walmart is set to lay off hundreds of its corporate staff members. The retail giant will also ask their remote workers to return to the office on a hybrid schedule.

Retail 98
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Talk Commerce: Unraveling the Future with Fabric: The Composable Commerce Revolution with Mike Micucci on Apple Podcasts

Fabric Blog

The post Talk Commerce: Unraveling the Future with Fabric: The Composable Commerce Revolution with Mike Micucci on Apple Podcasts appeared first on fabric.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Mastering the Art of Asset Visibility: Beverage Brand Protects Assets with Wiser

Wiser

In the competitive landscape of FMCG, securing prime retail space is crucial. Offering branded fridges to retailers, in exchange for exclusivity or a significant share of shelf, is a common strategy to secure this space. It not only enhances brand visibility but also drives impulse purchases. However, the crux of this strategy lies in effectively managing these assets.

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FastSpring Support: 2024 Q2 Updates From Customer Support

FastSpring

Get the latest from FastSpring’s Support leaders about: FastSpring’s new Payout Statements. Nine key pieces of info to include in support cases for faster help. FastSpring’s self-serve B2B document library. How Google Analytics 4 and Google Tag Manager can help your business, plus FastSpring integration. Need FastSpring support? Visit our Support page.

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Moet Hennessy Implements Perfect Store Strategy

Wiser

The challenge of effectively utilizing physical space to maximize product performance and customer satisfaction is a familiar struggle within the retail industry. For luxury brands like Moët Hennessy, the stakes are even higher, with the brand’s prestigious reputation resting on every customer’s in-store experience. This is further complicated by the need for robust and unbiased data to optimize planograms for category growth—a task that is both time-consuming and costly, yet indispe

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Stitch Fix chief merchant is out

RetailDive

Loretta Choy, who also led client services, left Friday. The e-tailer has said it’s working on major changes to its merchandising and customer experience.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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The Future of Omnichannel Commerce: Insights from Fabric CEO Mike Micucci

Fabric Blog

fabric is the next-generation commerce platform designed to provide omnichannel commerce services retailers expect. Request a demo today!

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Walmart streamlines fulfillment with third consolidation center

RetailDive

The center’s tech aims to benefit shippers through streamlined purchase order fulfillment, shorter lead times and faster delivery to customers.

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How AI Will Change The Retailing Industry

Fabric Blog

fabric is the next-generation commerce platform designed to provide omnichannel commerce services retailers expect. Request a demo today!

Demo 98
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Crocs expands takeback program

RetailDive

Used footwear from the brand can be dropped off at collection boxes or mailed in, with customers earning a 10% off coupon for returning old shoes.

Customer 104
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Indeed Announces 1,000 Workers Will Be Laid Off

RetailWire

The job search engine is experiencing some layoffs of its own.

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Hilma expands wholesale reach with Walmart deal

RetailDive

Three of the DTC brand’s products are available at Walmart, as the retailer expands similar deals with Target and Walgreens.

Retail 108
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Home Depot’s First-Quarter Revenue Disappoints

RetailWire

Home Depot, a major player in the home improvement retail sector, recently released its fiscal first-quarter earnings, revealing a complex picture of consumer behavior influenced by economic factors. While the company's earnings per share exceeded expectations, its revenue fell short, indicating a trend of deferred spending among customers.

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Foxtrot’s assets sold for $2.2M in what one attendee called a ‘completely ramrodded’ auction

RetailDive

The virtual sale on Friday seemed to leave people with more questions than answers after organizer JPMorgan Chase didn’t describe the lot for sale and only entertained one bid.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.