Tue.May 07, 2024

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The State Of Generative AI For Marketing In Asia Pacific

Forrester eCommerce

I’m pleased to announce the publication of the first of my two generative AI (genAI) Marketing in APAC reports, “The State Of Generative AI For Marketing In Asia Pacific.” The data overview report covers a wide range of topics on APAC marketers’ use of genAI, including adoption, investment, use cases, benefits, challenges, and concerns.

Marketing 459
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How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission

Retail TouchPoints

When DoorDash launched in 2013, it was all about restaurant delivery. Now, in addition to dinner from the local taco joint, you can order garden mulch from Lowe’s , mascara from Sephora and tequila for some margaritas to spice up Taco Tuesday, all in the same app. In fact, DoorDash’s reach has expanded so much in the past decade that the company has shifted its overall mission from food delivery to becoming the “ local commerce app.

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Is Your VMware Knowledge Stuck in 2010? Let’s Catch You Up!

Forrester eCommerce

VMware Has Evolved Over the years, most of the Fortune 5000 have standardized on VMware technologies. However, once Broadcom announced its intent to acquire VMware, many of the tech leaders at these firms, concerned with the acquisition, began exploring options.

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The Importance of Using Search Data to Drive Ecommerce Success

Retail TouchPoints

69% of consumers go straight to the search bar when they visit an ecommerce site, and their search interactions provide merchants with crucial information about their intent, preferences and needs. Alongside tracking search performance data, analyzing how shoppers use search can deliver deep customer insight for merchants. Everything the shopper does within search is very intentional, with insights delivered much more quickly than behavioral signals, (such as where a shopper browses or hovers on

eCommerce 264
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Rise Of Application Generation Platforms

Forrester eCommerce

AppGen platforms will integrate the steps of software analysis, development, security, testing, and delivery by providing TuringBots for both low-code and high-code development spanning every step — all while incorporating the principles of agile and DevOps along the way.

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Delivery Double-Take: Instacart Adds Restaurant Orders via Uber Eats Partnership

Retail TouchPoints

Instacart has entered a strategic partnership with Uber Technologies to bring restaurant deliveries to its shoppers. During the coming weeks, Instacart app users will be able to order from hundreds of thousands of restaurants via Uber Eats. The experience will be featured in a new “Restaurants” tab within the Instacart app, and members of the Instacart+ loyalty program will get free delivery on grocery orders and restaurant orders over $35.

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Beer, Metal, and Leadership with Tom McManus of KegWorks.com - EP 005

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Tom McManus of KegWorks.com In this engaging podcast episode, Tom McManus, CEO of KegWorks, shares the journey of his business from a specialized eCommerce store to a prominent leader in architectural metalwork for the hospitality industry. Celebrating over 26 years in business, McManus discusses the strategic shift from offering a wide range of products to focusing on high-margin, specialized items like bar foot

eCommerce 195
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What’s Hot For Anti-Money Laundering In APAC In 2024?

Forrester eCommerce

In 2022, I examined the Anti-Money Laundering (AML) landscape in Asia Pacific (APAC), highlighting the key trends and technologies. Since then, much has changed. New hotspots have emerged for money launderers, while innovative technology has also emerged to fight back against them. Notably, Generative AI has catapulted itself into the forefront of this fight.

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Beyond Inc. focuses on brand differentiation as losses widen in Q1

RetailDive

The company is expected to relaunch Zulily in Q3 as it looks to build out sister brands Bed Bath & Beyond and Overstock.

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Joint Accounts Are So 90s: Why FIs Need Better Shared Finance Products

Forrester eCommerce

“Money is an inherently ‘multi-player’ experience – not a single-player game. But most incumbent FIs haven’t built their products or software systems to serve the collaborative needs of multiplayer finance.

Games 243
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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Automatic age verification comes to self-checkout

RetailDive

An AI-driven solution that’s being tested in Germany has eliminated the need for cashier intervention in 80% of age-restricted transactions, manufacturer Diebold Nixdorf said.

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New Ecommerce Tools: May 7, 2024

Practical eCommerce

This week: updates on ecommerce operations software, social commerce, post-purchase experiences, digital payments, the metaverse, and more. The post New Ecommerce Tools: May 7, 2024 appeared first on Practical Ecommerce.

eCommerce 114
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Heydude still a drag on Crocs in Q1

RetailDive

Former Ulta exec Susan Healey has been appointed chief financial officer, replacing Anne Mehlman, now Crocs brand chief.

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Disney Struggles With Streaming Profitability

RetailWire

Disney's recent financial report reveals a mixed bag of results, with a significant focus on the challenges of making its streaming services profitable.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Daily Harvest launches at Target

RetailDive

The expansion into 250 of the mass merchant’s stores comes as the DTC food brand builds out its wholesale footprint with retailers like Costco and Wegmans.

Retail 110
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Starbucks Releases Summer Menu Selections

RetailWire

As summer dawns, Starbucks has unveiled its seasonal lineup, featuring the debut of the Summer-Berry Starbucks Refreshers beverages, available beginning May 7 in the U.S.

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Rally House grows to over 200 locations

RetailDive

The family-owned sports retailer doubled its store count in a little over than two years and has plans for continued expansion.

Retail 109
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Hy-Vee Recalls Cream Cheese, Cookies & Cream for Salmonella Outbreak

RetailWire

Hy-Vee has issued a voluntary recall of two products due to a potential Salmonella outbreak.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Impossible Foods’ Americana ads address the meat problem — with more meat

RetailDive

The plant-based brand’s first campaign under a new visual identity targets meat eaters looking for options that are better for public health and the planet.

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Instacart Partners With Uber Eats for Restaurant Delivery

RetailWire

The two delivery giants are working together to serve customers.

Customer 105
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Retail spending slows in April but consumer confidence rises

TalkingRetail

Consumer card spending slowed to 1.6 per cent growth in April, down from 1.9 per cent in both March and February, and below the latest CPIH inflation rate of 3.8%, according to Barclays.

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Pernod Ricard Successfully Manages Execution Compliance

Wiser

Pernod Ricard’s reputation for crafting exceptional brands is unparalleled. However, like many in the spirits industry, they faced significant hurdles in ensuring effective in-store execution , especially for promotions in secondary locations. The primary obstacle was the lack of visibility at the point of sale and the absence of real-time data to guide adjustments during the promotional period.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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How To Build BigCommerce Marketing Strategy For Integrated Campaigns

MakeWebBetter

With loads of marketing emails, launching lead-generation campaigns, and engaging in numerous customer interactions — are you just throwing things your customers’s way? Despite these best-of-the-best eCommerce marketing strategies, are you lacking? Here, a core marketing system is an insufficiency in your BigCommerce marketing strategy that needs to be attended to.

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What Is a Lifestyle Brand? | Salsify

Salsify

Consumers are increasingly looking for brands that resonate with their interests and tastes. For example, aesthetics labeled “eclectic grandpa” (the name speaks for itself) and “tomato girl” (Mediterranean-summer inspired) spark the interest of TikTokers who then find ways to integrate them into their lifestyles.

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5 Ways to Drive Retail Business Growth with First-Party Data

365 Retail

In an era marked by escalating worries regarding data privacy, the deprecation of third-party cookie tracking and the relentless demand to achieve greater results with fewer resources, the digital marketing terrain is undergoing swift and significant transformations. To navigate this shift effectively, European brands must focus on building out and owning their first-party data capabilities.

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California Bill Could Force Stores To Close Self-Checkouts

RetailWire

A California bill could change regulations on self-checkouts in stores. Some businesses may have to discontinue this service altogether.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Caudalie Vinoperfect Celebrated at Space NK with Pop-Up Event

365 Retail

Caudalie’s Vinoperfect Serum is achieving significant global attention, selling one bottle every 30 seconds, attributed to its efficacy in brightening and evening skin tone by 63% after just one bottle. Complementing its success, Caudalie has launched a new treatment cleanser that works swiftly in 30 seconds to peel and resurface the skin, thanks to its foam-like, lightweight texture.

Events 64
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Retailers highlight ongoing impact of abuse in #ShopKind Week

TalkingRetail

Leading high street retailers, the Home Office and industry groups are coming together to support #ShopKind Week, taking place from 6 – 10 May 2024. The #ShopKind campaign aims to remind customers about the importance of being considerate to shopworkers and each other.

Retail 64
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Space NK to Open New Flagship Store at Trafford Centre, Manchester

365 Retail

Space NK , the UK’s largest dedicated beauty retailer, has announced plans to open a new flagship store in Manchester’s Trafford Centre. The new store, set to launch in Summer 2024, will cover 2,400 square feet of trading space and aims to become a top destination for beauty enthusiasts. This strategic expansion further consolidates Space NK’s position as a leading player in the beauty retail sector.

Leisure 64
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FAA Launches New Boeing Probe, 787 Dreamliners Under Fire

RetailWire

Beleaguered Boeing continues to face federal woes, this time for its 787 Dreamliners.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.