Mon.Nov 20, 2023

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Black Friday: Essential 2023 Insights for Online Brands & Retailers

Wiser

As 2023 wraps up, it’s time to turn our attention to the exciting opportunities that 2024 brings. One of the key calendar dates that looms for online brands and retailers is Black Friday. The day after Thanksgiving has traditionally marked the start of the holiday shopping season and continues to be a significant event for the retail industry.

Toys 147
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Stay Off Santa’s Naughty List: Four Ways To Responsibly Design Experiences This Holiday Season

Forrester eCommerce

Practice inclusive design this holiday season to unlock on long-term benefits. Here are four ways to implement responsible design.

B2C 466
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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ).

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SharePoint Premium Makes Its Debut At Microsoft Ignite 2023

Forrester eCommerce

Amid all of the buzz around Copilot at Microsoft Ignite last week, SharePoint Premium was revealed. While this is partially a branding and licensing streamlining effort, SharePoint Premium will continue to evolve into an AI-powered content platform with document automation, metadata enrichment, and other intelligent content services.

Document 416
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Australian Department Store Digitizes Merch Buying Experience

Retail TouchPoints

David Jones , the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the most exclusive global and local brands, will use NuORDER Assortments by Lightspeed Commerce to empower buyers to digitally preview collections, develop assortment plans and complete orders in collaboration with brand partners, replacing manual, spreadsheet-based processes.

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A Picture is Worth a Thousand Words and Enhanced Conversions

Fastr

You’ve probably heard the age-old saying: “A picture is worth a thousand words”. But did you know this? Visual information makes up 90% of the data sent to your brain ( MIT ) and we process visuals 60,000 times faster than we do text ( University of Minnesota ).

More Trending

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Will Custom GPTs Boost Ecommerce?

Practical eCommerce

OpenAI and Amazon Web Services now offer custom generative AI builders. We see benefits for merchants, potentially. The post Will Custom GPTs Boost Ecommerce? appeared first on Practical Ecommerce.

eCommerce 130
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Publix Promotes Murphy to CEO Post; Jones Named Executive Chairman

Retail TouchPoints

Publix has promoted its current President, Kevin Murphy, to CEO, while SVP John Goff will take on the President role. Current CEO Todd Jones has been named Executive Chairman, and all these changes will take effect on Jan. 1, 2024. All three executives are long-time Publix veterans: Murphy began in 1984 as a front service clerk in Margate, Fla., working his way up through various positions.

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Kohl’s president, COO exits after less than a year

RetailDive

Retail industry news, voices and jobs. Optimized for your mobile phone.

Mobile 122
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Walmart, TJX Provide a Few Bright Spots in Q3 Results

Retail TouchPoints

Several of the nation’s largest retailers, including Target , Macy’s , Gap and BJ’s Wholesale Club , struggled during Q3, with all reporting net sales declines and all but one showing a fall-off in comparable store sales. Net sales for both Macy’s and Gap dropped 7% compared to the same period last year; Target did comparatively better, with a net sales drop of 4.3% , as did BJ’s, with a net sales decline of 2.8% and a slight comp sales increase of 0.3%.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Ecommerce Product Releases: Nov. 20, 2023

Practical eCommerce

New releases this week address video commerce, ecommerce marketing, social commerce, cross-border payments, composable commerce, more. The post Ecommerce Product Releases: Nov. 20, 2023 appeared first on Practical Ecommerce.

eCommerce 121
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Amazon Lays off Hundreds in Alexa Division, Homes in on Gen AI

Retail TouchPoints

Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in the company’s strategic reprioritization and significant cost-cutting that began in early 2023. According to a memo written by Daniel Rausch, Amazon’s VP of Alexa and Fire TV and obtained by GeekWire , the layoffs are part of an effort to better align with customer needs and priorities, “which includes maximizing our resources and efforts focused on generative AI.

Marketing 263
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Amazon Layoffs Result in Hundreds of Jobs Lost in Alexa Division

RetailWire

Amazon laid off hundreds of employees from its Alexa division as part of a broader cost-saving initiative.

eCommerce 119
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How True Classic is Bringing its Digital Strengths into the Physical World

Retail TouchPoints

Like many other DTC brands, True Classic made its first big impression online — in its case with a series of humorous, fast-paced, mildly homoerotic commercials. Also like many other DTC brands, its next step was into the brick-and-mortar world. But rather than going solo right away, True Classic partnered with retail services company Leap to operate five stores in Los Angeles, Chicago, Washington, D.C. and San Jose, Calif., beginning in 2022.

Apparel 240
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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After months in limbo, some products from bankrupt Mitchell Gold may finally reach customers

RetailDive

At the same time, home goods company Surya acquired the Mitchell Gold + Bob Williams brand, with plans to start shipping products in Q1.

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Re-imagine retail experiences with immersive augmented reality (AR)

365 Retail

Retailers and marketers are looking for ways to enhance consumer engagement, drive sales and foster longer-term brand loyalty. In crowded and competitive markets, marketing leaders need to find creative ways to make their products stand out while increasing buying propensity. Engaging with shoppers wherever they are with more dynamic, fun, and playful experiences is helping many businesses do just that.

eCommerce 110
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Rocking the boat shoe: Sperry’s search for a lifeline

RetailDive

Wolverine is looking to unload its 88-year-old lifestyle footwear brand, but finding the right buyer is a hard sell.

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Secret Sales Enhances Leadership Team with Appointment of New Chief Digital Officer

365 Retail

Secret Sales today announces the appointment of Chris Lacey as Chief Digital Officer (CDO). The exciting new leadership expansion marks a new chapter of growth for the business as it aggressively accelerates its European expansion strategy. Chris Griffin, Chief Executive Officer (CEO), Secret Sales, said: “As we enter 2024, it’s critical for us to move quickly to keep pace with the strong appetite we’re seeing for off-price from our retailer and brand partners so we can help them expand into new

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Leading by design: How Hershey is helping retailers create buzz-worthy spaces

RetailDive

Solving problems and designing tailored experiences with retail environmental design.

Retail 111
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Julian Charles Brings Luxury Home Furnishings to Norwich’s Castle Quarter

365 Retail

Castle Quarter has recently welcomed Julian Charles. The retailer, known for its selection of quality bedding, curtains, and home décor, has opened a new 1,800 sq ft store. Julian Charles, with a history dating back to 1947, has established itself as a significant player in the home furnishing sector with over 70 outlets across the UK. This new addition to Castle Quarter occupies a space previously vacant for over a year, bringing new life and a diverse range of festive bedding and homeware to t

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Sam Altman Fired as CEO of OpenAI and Hired by Microsoft

RetailWire

After OpenAI's board of directors fired CEO Sam Altman, Microsoft has hired him to lead a new AI research team.

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TikTok Shop Partners with Royal Mail for ‘Click and Drop’ Service for Merchants

365 Retail

TikTok Shop has today announced a new partnership with Royal Mail to help merchants of all sizes improve their delivery experience and thrive on the platform. For the first time, merchants can integrate Royal Mail’s Click & Drop service with their TikTok Shop account, enabling them to arrange shipments and get orders delivered to customers quickly and efficiently.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Party City taps supply chain platform TradeBeyond to improve inventory, vendor operations

RetailDive

Less than a year after declaring bankruptcy, the retailer is investing in its supply chain.

Supplies 105
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Local Retailers Select Cribbs Mall for Festive Season Pop-Up Stores

365 Retail

Two local businesses, 6 O’clock Gin and Goose & Gander, have signed short-term leases to occupy units at Cribbs Mall, offering unique Christmas gift options to shoppers. 6 O’clock Gin, based in nearby Thornbury, has established itself as a popular brand thanks to its artisan gins. The brand will occupy a 554 sq ft store, showcasing a range of flavours from spiced orange & cranberry to elderflower, mango, ginger, and lime.

Retail 105
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Rhone opens store in Boston Seaport

RetailDive

The location marks the DTC apparel brand’s 15th store — and 12th opening this year — as it continues to build out its footprint.

Apparel 105
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Amazon Introduces Free AI Courses To Train Millions

RetailWire

Amazon has launched “AI Ready,” a new commitment to provide free AI skills training to 2 million people globally by 2025.

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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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New Crate and Barrel NYC flagship is the ‘future of the brand’

RetailDive

The Flatiron location is the retailer’s first immersive store, and employs designers who will travel to local shoppers’ homes.

Travel 101
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Black Friday & Cyber Monday: How Retailers Look to Win Shopper Interest

RIS News

The question on everyone's mind: will the volatile economic landscape stifle consumer spending due to inflation and rising debt, and put mounting pressure on shoppers during Black Friday sales?

Retail 97
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Knix launches leakproof shapewear

RetailDive

The intimates and apparel brand expands into the new category about a year after it was acquired by Essity.

Apparel 98
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Getting Digital: The Safety of Retail Delivery Fleets

RIS News

Scanning technology can help improve safety in retail delivery fleets by improving tire safety, enhancing regular fleet maintenance, and strengthening vehicle damage assessment.

Retail 90
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s