Mon.Mar 25, 2024

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Younger Generations Are Shaking Up B2B Buying — Are You Prepared?

Forrester eCommerce

Millennials and Gen Zers now comprise nearly three-quarters of B2B buyers. To succeed, B2B marketing, sales, and product teams must understand these buyers’ preferences.

B2B 454
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3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 trillion in 2023, according to research by Statista. The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping.

eCommerce 312
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Three Takeaways From Forrester’s 2024 Evaluation Of AI Infrastructure Solutions

Forrester eCommerce

As AI gets bigger and better, it requires much more than mundane commodity compute, network, and storage infrastructure. GPUs are only one part of this — AI workloads demand a finessed optimization of raw compute, data throughput, and power consumption.

Consumer 273
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Staples Simplifies Battery Recycling with New At-Home Program

Retail TouchPoints

To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores. Beginning in April, the retailer will offer a free battery recycling box (while supplies last), in which consumers can collect batteries at home and return them to Staples for free recycling.

Supplies 298
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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The DOJ And SEC Acknowledge That AI Amplifies Harm And Signal Stiffer Sentences

Forrester eCommerce

Building on US Securities and Exchange Commission (SEC) Chair Gary Gensler’s speech at Yale Law School on February 13 about AI misuse for fraudulent purposes, Department of Justice (DOJ) Deputy Attorney General Lisa Monaco, speaking at the University of Oxford, indicated stiffer sentences for offenses that are made significantly worse by the misuse of AI.

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NBCU Unveils New TV Commerce Capabilities Ahead of Summer Olympics

Retail TouchPoints

NBCUniversal has unveiled a series of new capabilities aimed at “bringing television advertising into the performance marketing future” and enhancing TV-enabled commerce opportunities as it readies for the kickoff of the Summer Olympics on July 26, 2024. NBCU’s new Virtual Concessions ad format. (Image courtesy NBCU) Just in time for the event, NBCU has rolled out a new commerce-led ad format called Virtual Concessions that will allow sporting events viewers (or folks settling in for a mov

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Execs from Macy’s, ThredUp, Google, DoorDash and More Cut Through the AI Hype

Retail TouchPoints

Amara’s Law posits that humans tend to overestimate the impact of new technologies in the short term but underestimate their impact in the long term. Over the past few decades, we humans have been presented with countless opportunities to test this theory, from the introduction of the internet and smartphones to our more recent encounter with the metaverse (short-term impact definitely overestimated, long-term…remains to be seen).

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20 Best Shopify Apps For Your eCommerce Store: Marketing, Customer Service, Shipping, Fraud, & More

Groove

Best Shopify Apps for Your Shopify Store: Dive into our eBook for top marketing, customer service, shipping, and fraud solutions in 2024.

Shopify 195
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Starbucks Names First North America CEO, Doubles Green Store Count as Growth Push Continues

Retail TouchPoints

Starbucks has reorganized its global leadership structure as it moves forward with its “Triple Shot Reinvention with Two Pumps” growth strategy , which includes plans to expand its global footprint to 55,000 locations by 2030. The company also is touting the increasing number of those new stores that fall into its Greener Stores model, with 6,091 such stores now open around the world.

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The Power of Amazon Enhanced Brand Content: Elevating Your Brand Presence in the Digital Marketplace

Algopix

In the bustling world of e-commerce, where countless brands compete for consumer attention, establishing a distinctive identity is paramount. Amidst this digital cacophony, Amazon stands tall as a titan of online retail, connecting millions of sellers with eager shoppers worldwide. However, with great opportunity comes fierce competition, and merely listing products on Amazon’s platform is often insufficient to stand out in the crowd.

eCommerce 116
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge.

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New Ecommerce Tools: March 25, 2024

Practical eCommerce

This week's rundown includes new tools for livestream commerce, cross-border transactions, logistics, omnichannel sales, customer experience, fraud prevention, and more. The post New Ecommerce Tools: March 25, 2024 appeared first on Practical Ecommerce.

eCommerce 125
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Lowe’s Adds Shipt to Same-Day Delivery Options

Retail TouchPoints

Lowe’s has added Shipt to its roster of same-day delivery options, joining DoorDash and Instacart. In July 2023 , Lowe’s also expanded its same-day delivery offerings in a partnership with OneRail. This new Lowe’s partnership, covering the retailer’s 1,200 stores across the country, is Shipt’s first foray into the home improvement space. “As Lowe’s continues its omnichannel journey, expanding same-day delivery options helps us meet our customers where they are,” said Neelima Sharma, SVP, Digital

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8 must-know retail markdown strategies with a pricing and promotions engine

Fabric

In the world of retail, markdowns are inescapable. When deciding which items to stock, buyers often rely on past sales data and their instincts to make educated guesses about future buys. But mistakes and miscalculations happen. Slight errors in demand forecasting can cause inventory levels to soar, leading to excess supply and declining profits. In fact, the amount of unsold stock in the U.S. recently reached record highs.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Parents blame lack of ID checks at stores for rise in underage vaping

TalkingRetail

Research, combining focus groups, polling, and mystery shopping, demonstrates significant support for more comprehensive proposals to limit the use of vapour products by under 18s. Parents surveyed believe shops failing to check ID is main reason for sharp uptake in underage vaping.

Retail 116
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Boeing’s Biggest Labor Union Seeks a Seat on Its Board of Directors

RetailWire

Boeing Co., facing mounting quality concerns, is now confronted with a new demand from its largest labor union. The International Association of Machinists District 751, representing 32,000 Boeing workers in Washington state, is pushing for a seat on the company's board.

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AI Platforms for Competitor Research

Practical eCommerce

Competitor research was once limited to enterprise brands with big budgets. No more. The post AI Platforms for Competitor Research appeared first on Practical Ecommerce.

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Flexing for the planet: How Walmart crushed its supplier emissions target

RetailDive

The retailer leaned on education, financing and recognition to get its supply chain on board with Project Gigaton, according to a Walmart executive.

Supplies 114
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Leading FMCG Brand Achieves Perfect Store Strategy Challenges in Retail Execution

Wiser

A leading FMCG conglomerate faced significant challenges in sales performance, with a startling variance in store-level market share reporting 20 percent higher in top-performing stores compared to their bottom counterparts. This disparity highlighted the critical role of effective in-store execution and the need for a strategic approach to understand and optimize key drivers of sales performance at the store level.

Retail 78
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Nike hires Tim Hamilton as vice president of men’s apparel design

RetailDive

The award-winning menswear designer was formerly at The North Face, where he helped orchestrate collaborations with brands including Gucci and Supreme.

Apparel 113
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China Bans Intel and AMD Chips in Government Computers

RetailWire

China has unveiled new guidelines aimed at removing Intel and AMD microprocessors from government computers and servers.

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Destination XL to open 9 stores this year

RetailDive

The company also has plans for future locations as it builds out a strategy to meet customers where they live, according to CEO Harvey Kanter.

Customer 115
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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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SheerID Launches “SheerID InStore” Providing Retailers First Digital Solution for Gated Offers and Promotions in Physical Stores

SheerID

The new offering expands SheerID solutions for Omnichannel retail to high-value communities like students, teachers, and more.

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Kendra Scott expands fine jewelry offering with lab grown diamond collection

RetailDive

The jewelry company said it was a “natural category addition” that allows it to offer high-end jewelry at more affordable prices.

Jewelry 108
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Investment in Tech Now Critical to Retail in 2024 as Inflation Continues to Fall

365 Retail

“Fierce” competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons for the BRC-Nielsen Shop Price Index showing its lowest reading since March 2022. However, Retail Express SVP warns of retailer-supplier acrimony ahead unless AI and automation are used to transform legacy practices.

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Rhone taps Athleta vet for board slot as it preps to launch first women’s collection

RetailDive

Tess Roering spent five years at the women’s activewear brand, including as its first head of marketing. Also joining the board is ESPN Chairman Jimmy Pitaro.

Marketing 100
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Co-op launches new-look Chelston, Torquay store

TalkingRetail

Co-op has re-launched its Chelston store with a fresh new-look following a near six-week programme of works to transform the store. The 2,700 sq ft convenience store, located on Walnut Road, Chelston, opens between 7am-10pm daily, and supports 18 local jobs.

Retail 64
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Empowering your brand through everyday voices: Harnessing user-created content

RetailDive

When done right, social content can engage consumers, unlock sales and drive conversion. That’s what happened when Bazaarvoice worked with Petco and River Island on their social content strategy.

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Why a Small EV Made in China Is Impacting the Global Vehicle Industry

RetailWire

The BYD Seagull, manufactured in China, is a small fully electric hatchback with a starting price of 69,800 yuan (less than $10,000), and it could disrupt the automotive industries across the globe due to its attractive price tag and the fact that BYD is reportedly profiting from it.

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Pacsun enlists emerging artists to promote festival collection

RetailDive

The teen clothing brand tapped its new Pacsun Collective to shape the music festival-centric campaign.

Clothing 103
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.