SellBrite

DECEMBER 16, 2020

We’ve always known product reviews are important for building customers’ trust, but research shows they’re now more important than ever. 81% of consumers say a company’s trustworthiness matters more in 2020 than it did in 2019. To build shoppers’ trust, they need to be able to findall those great product reviews you have lurking on your store. You need to put those reviews front and center—and Google is the place to do it.

Merchant Services 153

Merchant Services Shipping Costs Gifts Customer 153

Optimizely

DECEMBER 11, 2020

Ecommerce subscriptions are on the rise across all verticals, from Health & Beauty to Sports. (You’d be surprised to see how many fishing subscription boxes exist!) When Amazon introduced its convenient Subscribe & Save feature, news outlets quickly labeled it as the smartest way to save money, and consumers hailed it for its convenience. Today, if you want to keep up with Amazon, you need to consider transforming your brand’s selling strategies into subscriptions to meet your customers’

Subscription 370

Subscription Beauty and Health eCommerce Payments 370

BigCommerce

DECEMBER 8, 2020

Thanksgiving, Christmas, New Year’s Eve are the trifecta of most profitable holidays for retailers.

Retail 407

Retail 407

Forrester eCommerce

DECEMBER 22, 2020

(Written with Benjamin Corey, senior research associate at Forrester) Telehealth (virtual care) usage has skyrocketed during the pandemic. When you roll back the tape a few months, healthcare providers were able to (very quickly) stand up virtual care capabilities without having to go through the intensive HIPAA compliance protocols required in the healthcare industry.

Customer 545

Customer 545

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Kissmetrics

DECEMBER 23, 2020

“Natural language processing” (NLP) sounds complicated, but its applications are simple. Chances are, you already use NLP dozens or even hundreds of times per day. For example: If you use predictive text on your phone, you’re using NLP. When you search for something on Google , you’re using NLP. If you ask a voice assistant like Alexa or Siri a question, you’re using NLP.

Marketing 363

Marketing eCommerce Social Media Technology 363

Groove

DECEMBER 18, 2020

Many businesses in the home improvement, building and remodeling industry have a tough time building an eCommerce store that's optimized for the user experience. Selling extremely complex and customizable products online requires a sustainable eCommerce platform and website, and oftentimes, requires a product configurator. Custom Product Configurator Using BigCommerce Stencil.

BigCommerce 363

BigCommerce Customer WooCommerce eCommerce Platforms 363

Fabric

DECEMBER 8, 2020

If selling products online is a core part of your business, then you need to build an e-commerce data model that’s scalable, flexible, and fast. Most off-the-shelf providers like Shopify and BigCommerce are built for small stores selling a few million dollars in orders per month, so many e-commerce retailers working at scale start to investigate creating a bespoke solution.

eCommerce 336

eCommerce BigCommerce Shopify Retail 336

BigCommerce

DECEMBER 15, 2020

The holiday season always brings a unique merriment and nostalgia that encourages spirited fun, giving back, and meaningful time spent…

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Forrester eCommerce

DECEMBER 15, 2020

What do you do when you absolutely must get your vaccine to the destination on time and keep it very, very cold? Advances in Internet of Things technologies are make it possible to monitor temperatures of vaccine shipments in transit. On December 11, 2020 the US Food and Drug Administration gave its stamp of approval […].

Technology 542

Technology Mobile Management 542

Kissmetrics

DECEMBER 24, 2020

Instagram SEO is important for businesses and brand owners who are thinking about getting more eyes and more engagement on their Instagram posts. How can you optimize search for the posts you create? Initially, searching was limited to hashtags or user accounts. A later feature to Instagram is searching by interest, not just by hashtags or user accounts.

SEO 363

SEO Social Media Other Improvements 363

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Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

B2C

Groove

DECEMBER 9, 2020

Looking to drive conversions with eCommerce marketing software ? You're in the right place! Whether your goal is to build customer relationships or drive revenue, the features and functionality of both Klaviyo and Bronto will allow your online business to do just that. Klaviyo vs. Bronto: Comparing Automation Platforms. In this blog, we're evaluating Klaviyo vs.

Marketing 334

Marketing Recommendation eCommerce Magento 334

Retail TouchPoints

DECEMBER 31, 2020

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. There is much for retail organizations to do to make themselves resilient to the incoming challenges, but enhancing omnichannel capabilities and building powerful ecommerce experiences will be crucial.

Consumer 342

Consumer Omnichannel Customer Experience Technology 342

My Wife Quit Her Job

DECEMBER 14, 2020

Ever since Paypal stopped returning fees from refunded transactions, the ecommerce community has been up in arms. If you find Paypal’s refund policies unfair, here are my favorite Paypal alternatives for ecommerce merchants. First off, here’s exactly what Paypal announced in late 2019. Taken verbatim from their press release, Paypal declared that… In line with industry practice and according to our updated policy, we will not charge a fee to process refunds, but the fees from t

PayPal 317

PayPal Merchant Services eCommerce Clothing 317

BigCommerce

DECEMBER 9, 2020

In 1858, a package traveling from St. Louis to San Francisco would take a lightning-fast 25 days.

Travel 519

Travel Shipping Fulfillment 519

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Forrester eCommerce

DECEMBER 13, 2020

The lending landscape is changing rapidly. While many of the drivers of change emerged over the past decade, COVID-19 has dramatically accelerated the pace of disruption. COVID-19 introduced massive business and operational challenges, turning lending risk assessment and management on its head. Borrowers’ expectations – applying for loans easily and quickly on digital touchpoints – […].

Operations 537

Operations Management Customer 537

Kissmetrics

DECEMBER 26, 2020

How you choose to promote events can have a direct impact on how successful that event is. For brands with an established place in the online hierarchy, their event promotion efforts don’t have to be particularly intense or creative. Events like Inbound are already established enough to earn a certain level of attention. But if this is your first event, or your brand has yet to be seen as an online authority, you’re going to need every trick in the book to stand out.

Events 363

Events Social Media Information Recommendation 363

Groove

DECEMBER 23, 2020

Shopify reports that 82% of smartphone users consult their devices when making an in-store purchase. Add in the number of sales made exclusively on mobile devices and the importance of mobile optimization becomes unavoidable. The challenge for many businesses, however, is developing a mobile eCommerce strategy that makes sense for them. Ultimately, going through this prior to investing time and money can be the difference between success and failure.

Mobile eCommerce 300

Mobile eCommerce Mobile eCommerce Social Media 300

Retail TouchPoints

DECEMBER 8, 2020

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai. The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Stocking 2,000 SKUs ranging from fresh meats to snacks, this store represents the largest deployment to date of the AiFi Autonomous Store Platform OASIS.

Demo 321

Demo Travel Payment Services Operations 321

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

My Wife Quit Her Job

DECEMBER 21, 2020

If you’re tired of dealing with dirty sellers on Amazon or if you’re getting squeezed out by Amazon’s rising costs, here are 14 Amazon alternatives to consider for ecommerce business owners. Amazon is one of the world’s largest marketplaces, which makes it an attractive platform to sell physical products online. Amazon controls over 50% of the ecommerce pie and US-based small businesses (SMBs) sell more than 4,000 items per minute on the platform!

eCommerce 292

eCommerce 292

BigCommerce

DECEMBER 15, 2020

Social media has transformed the marketing space over the last decade, and now social commerce follows a similar narrative.

Social Media 384

Social Media Customer Marketing 384

Forrester eCommerce

DECEMBER 10, 2020

The Roaring '20s followed the pandemic of 1918/1919. The Big Acceleration, shifting society to digital, virtual, and experiences, could usher in the Roaring 2020's, a period of fast growth and dynamism.

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529

Kissmetrics

DECEMBER 18, 2020

Color wields enormous sway over our attitudes and emotions. When our eyes take in color, they communicate with a region of the brain known as the hypothalamus, which sends a cascade of signals to the pituitary gland, on to the endocrine system, and then to the thyroid glands. The thyroid glands signal the release of hormones, which cause fluctuation in mood, emotion, and resulting behavior.

eCommerce 363

eCommerce Outdoor Article Web Design 363

Advertisement

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

lateshipment

DECEMBER 18, 2020

In 2020, we are witnessing an explosive growth in the popularity of online shopping. According to Forrester’s brief , the volume of online commerce has grown by more than 18.5% over the past 12 months. It is primarily due to the introduction of quarantine precautions that have influenced buyers all over the world. Annually, business owners, marketers, and eCommerce business managers employ tailored strategies to guarantee frictionless holiday season shopping.

eCommerce 246

eCommerce Shopping Carts Mobile Web Design 246

Retail TouchPoints

DECEMBER 7, 2020

Walgreens Boots Alliance and VillageMD will open the next 40 Village Medical at Walgreens full-service primary care clinics by the end of summer 2021. The first markets slated for expansion include Houston, El Paso and Austin, Texas; Phoenix; and Orlando, Fla. The expansion is part of the large-scale rollout that will open 500 to 700 Village Medical at Walgreens clinics in more than 30 U.S. markets in the next five years.

Improvements 321

Improvements Marketing Operations 321

Groove

DECEMBER 22, 2020

Advertising on various platforms is a great way for businesses to increase visibility and brand awareness. Whether your goal is to increase sales or drive leads, an optimized B2B advertising strategy will help to drive engagement and website traffic. In this blog, we're sharing how you can leverage Google, Facebook and Instagram ads to promote your B2B eCommerce store.

B2B 231

B2B Social Media Merchant Services Reference 231

BigCommerce

DECEMBER 7, 2020

Inside San Francisco’s largest convention center one March day in 2000, Siebel CRM Systems was hosting a huge conference.

eCommerce Technology 376

eCommerce Technology Technology eCommerce 376

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Forrester eCommerce

DECEMBER 14, 2020

In a year when bright spots were hard to come by, several valuable, hard-won lessons emerged for sales organizations that will serve them well in the years to come.

B2B 528

B2B Customer 528

Kissmetrics

DECEMBER 18, 2020

The e-commerce landscape is becoming more competitive by the day. As such, e-commerce store owners need to find innovative ways to stand out from the crowd. One platform that made this possible, especially for smaller players, was Wanelo. However, now that the online shopping giant is no longer operating, you might be interested in finding the best alternatives to Wanelo.

Merchant Services 363

Merchant Services eCommerce Social Media Customer Loyalty 363

lateshipment

DECEMBER 11, 2020

Holiday season 2020 will differ from all previous holiday seasons. Due to COVID-19 pandemic, most people will stay away from crowded shopping malls. They will choose to shop online and will use social media websites to discover gift ideas. If you run an eCommerce business, you can greatly benefit from this trend. All you need to do is to increase your brand visibility and build an effective social commerce campaign.

Social Media 246

Social Media eCommerce Gifts Article 246

Retail TouchPoints

DECEMBER 21, 2020

Retail businesses have faced myriad challenges in 2020. First came the COVID-19 outbreak, with a global recession close on its heels. Now, few experts have meaningful advice to offer beyond advising investment in ecommerce. Even so, online sales aren’t always enough to keep brick-and-mortar retailers out of bankruptcy. To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up.

Retail 312

Retail Operations Technology Travel 312

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail